# SalesRabbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SalesRabbit the right Field Sales solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157329/Sales-Rabbit/reviews --- SalesRabbit 4.2 (191) [View alternatives](https://www.capterra.com/p/157329/Sales-Rabbit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SalesRabbit Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews JM Jérémie M CEOArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months. “It is very useful for managing sales and assessing business trends“ January 26, 2025 DN David N David NelsonConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “You could have the most badass software in the world, but if you don’t have a team to support it, it’s useless.“ May 22, 2025 LG Letlet G Sales and MarketingRetail, 11 - 50 employeesUsed the software for: 6-12 months. “I can see our field representatives' current location in real time thanks to the GPS tracking feature.“ February 21, 2023 DN David N David NelsonConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “They are all still open pending not working issues, such as the one I just mentioned regarding the mapping.“ May 22, 2025 LG Letlet G Sales and MarketingRetail, 11 - 50 employeesUsed the software for: 6-12 months. “Lastly, our team's sales skills and performance have significantly improved as a result of the app's personalized training videos and content.“ February 21, 2023 DN David N David NelsonConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “The pins will conglomerate somewhere else and it’s very difficult to use. Plus the staff is not very impressive.“ May 22, 2025 PH Paula H Project Execution ManagerUtilities, 10,001+ employeesUsed the software for: More than 2 years. “Sales Rabbit was an upgrade from an old application that had more lead management and geo-locating features.“ June 9, 2022 LG Letlet G Sales and MarketingRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The occasional technical glitches that can cause the platform to freeze or crash are one of the most significant issues.“ February 21, 2023 ## Showing most helpful reviews Showing 1-25 of 191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Enterprise Account Development Manager Computer Software Used the software for: 1-2 years ### "Your D2D CRM Go To" November 15, 2018 5.0 Pros Being able to canvas area visually as your CRM. Cons Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad. Review Source Justin D. Account manager Consumer Services Used the software for: 1-2 years ### "Great if you haven't experienced anything else yet! " April 21, 2020 4.0 Just fine - but once i changed to another platform, i have never had the desire to switch back. Pros This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too. Cons The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage. Review Source AT Amber T. Project Specialist Consumer Services Used the software for: 1-2 years ### "Lots of bugs" October 2, 2018 2.0 It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around. Pros I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well. Cons There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost. Review Source Kalin H. Used the software for: ### "Excellent Sales Application" February 28, 2017 4.0 I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales. I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency. The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently. The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product. Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process. Review Source VR Verified Reviewer DTH Vivint Installation Technician Consumer Electronics Used the software for: Less than 6 months ### "Great" April 26, 2019 5.0 Pros Sales Rabbit has improved a ton over the years. They used to just have a satellite map of the area you were knocking and you had to drop pins over every house you knocked. Now the app populated the houses for you with the information sales rabbit already has about the house and house ownership. Cons It would be really nice if the application shows live data. Many times you will knock into renters, and the app does not show you the difference from a renter to a home owner. This makes knocking some times frustrating and forces me to use other apps to know who are homeowners in the neighborhood. Review Source VR Verified Reviewer President Security and Investigations Used the software for: 6-12 months ### "Usefool Tool" November 13, 2018 3.0 Sales Rabbit is a decent app for companies with sales people on the road where the ultimate goal is to sign up clients. Pros Easy to use UI, to build quotes , auto-form fills and agreements. Cons Don’t like that the multiple instances don’t synch. For example if you have it on an iPad and iPhone, the data doesn’t synch automatically. It should. Review Source VR Verified Reviewer Data Analyst Retail Used the software for: 6-12 months ### "Sales with Sales Rabbit" April 1, 2019 5.0 It was extremely motivating having a program like Sales Rabbit to track my personal progress throughout the day, week, and summer of sales, while also seeing how our entire team was doing at the same time! Pros I loved how easy this program was to use! We used it on i-pads while doing summer pest control sales and it was awesome to track all my sales, contacts, and addresses! Cons No complaints here! I really enjoyed using Sales Rabbit and never had any problems with the service. Review Source VR Verified Reviewer Investigator Security and Investigations Used the software for: Less than 6 months ### "Best seller" May 9, 2019 5.0 Good for selling our surveillance cameras, trackers and other intelligence devices. Pros Sales rabbit software is great when it comes to selling of products and services I love how it's organized and reliable. It saves on resources. Cons I least like its communication ........sales rabbit sometimes has very poor communication but I feel they are improving Review Source VR Verified Reviewer Technical Support Security and Investigations Used the software for: 6-12 months ### "Coolest and easiest app for selling" January 14, 2019 5.0 Effortless and convenient, that's the experience that the app can provide to its users. Relatively good for marketing strategy. Pros Probably the coolest app to use if you are in a real state business. The app is very easy to use and understand plus it does save you from all those paper works and charts you have to create. In just on tap on your phone or tablet you can add your contact and make your sales. Cons One thing I noticed is the map, its google based there are few location that are not updated yet. Review Source VR Verified Reviewer Sales Representative Consumer Services Used the software for: 1-2 years ### "Sales Rabbit" November 14, 2018 4.0 Pros It's easy to record information and has increased my sales and accuracy. Cons It glitches and will freeze up and isn't the fastest uploading data. Review Source GN Garrett N. Sales Manager Retail Used the software for: 1-2 years ### "Great service, we can add leads when we want and it is very user friendly " July 18, 2017 5.0 Being able to track everything I was doing throughout the day. Pros Ease of adding leads and being able to customize it to our company's goal. We serve for Att and they supply us with info that we can transfer straight to Sales rabbit. Cons Lag on loading areas. Sometimes when you assign areas to a sales rep it will take a while for it to load on their end. Review Source JM Janel M. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Rabbit freezes" February 20, 2020 3.0 6 Pros Easy to keep track of daily reports and easy to add new features. Nice to add notes in to keep track of daily or monthly goals Cons Freezes up way to much. Will kick you out of the app and hard to get ahold of CSR to help solve the problem Review Source JH Juan H. Sales Manager Used the software for: 1-2 years ### "Great for street tracking, mapping out area, the tools and videos are great!" May 7, 2017 5.0 Pros The format of how its setup once you get into the app. Its very easy to navigate throughout the app while using to show customers information. Also i love the way it keeps track of all sale and installs. Cons There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time. Review Source MT Mosese T. Sales Manager Airlines/Aviation Used the software for: 1-2 years ### "Ease of Use" October 18, 2022 4.0 I think overall it is more efficient compared to the other software we use Pros Messaging is one of the most useful features i find it easier to communicate Cons Just some of the information are a little outdated Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) For ease of use and efficiency Review Source tC t C. Used the software for: ### "3.875 on a 10 scale" March 8, 2017 2.0 Sales Rabbit, Tech Rabbit... I commend you on the attempt for this service! 10 outta 10. Now for the truth: Ease of user input = 5 Reliability = 4 Availability of user Support = 1 Input Accuracy Consistency = 4 Software Performance = 3 Input Options Feasibility = 4 Software Creativity = 5 Overall user satisfaction = 5 Of the 8 categories I ranked your product, your net average score = 3.875 Solely based upon the initial plan of this software you were spot-on. However, being forced to use this software by my employer, resulted in more frustration, confusion and disappointment to be totally honest with you. My earnest attempts to obtain real-time 'How-To's' for use of this product where 100% devoid. Presently the current edition of this product is neanderthal at best. On the bright side it allows you unimaginable room for improvement. Best of Luck... Review Source Response from Sales Rabbit March 9, 2017 I'm sorry you have not had a great experience with SalesRabbit. We are always making improvements to the platform and rely on users like you to improve the product by sending us your feedback. It would be great to get some more specifics on where we can further improve. If you need support please call into 801-919-7499 or email support@salesrabbit.com. We are coming out with a big update for TechRabbit within next couple of days :) JI Josh I. Sales representative Entertainment Used the software for: 2+ years ### " A true gateway to success in sales!" February 27, 2017 5.0 Very good app! Very easy to navigate, I used it in every sale and can confidently say that it was the key to a lot of my success . Pros Maps, sales material, tool!!! Cons Some limitation Review Source FI Franco I. Customer Success Logistics and Supply Chain Used the software for: Less than 6 months ### "Great door to door tool" April 2, 2019 4.0 overall the experience was great. it's a powerful tool for sales reps, managers. It can also help create competition with the leaderboards, etc. if you are doing door-to-door sales, it's a must. Pros Sales Rabbit provides an easy way for sales reps to work, especially in the door-to-door sales field. it provides area maps, allows for easy credit applications and agreement signatures. helps sales reps organize leads, sales, and be able to track who they have spoken to on the street, so that all potential leads are contacted. Cons there are some mistakes that sales rabbit makes when running credit. but overall, there is not much to not like Review Source EG Ethan G. Sales rep Entertainment Used the software for: 1-2 years ### "My opinion " February 22, 2017 5.0 I love the app it works very well and I have no issues with it at all it makes my job as a salesman way easier and i don't know what I would do without it. Pros I like how it has the map and shows you costumer leads Cons Sometimes it can be slow to load Review Source EA Eddie A. Market manager, Rep Retail Used the software for: 6-12 months ### "Simply works, perfectly" February 17, 2017 5.0 I can see all leads with ease, manage areas I've worked, pull out relative documents about my services, and sending over customer information I've typed and error checked is so much better than hoping an agent is hearing me right. So, accuracy and ease of order placement, and tools together make my job very easy. Thanks. Pros Simple, easy.. works Cons Can't edit an order that's been submitted Review Source SI Shoney I. Regional Manager Consumer Services Used the software for: 6-12 months ### "SALES RABBIT" February 23, 2017 4.0 works fine, I just wish there was input fields for AT&T internet as well as a drop down to schedule a technician. Pros very efficient way to process new customers has tools that make sales more effective time saver Cons not seeing the leads of my reps having to put AT&T internet info in notes rather than drop down tabs Review Source JC Jamie C. Sales Rep Wireless Used the software for: 1-2 years ### "Sales Rabbit Review JC" February 17, 2017 4.0 Sales rabbit was a great source while working with my former company. It was easy to use and it was the only app I used on my iPad to work. The only complaint I have is custumer service. Pros The ability to acces all my tools in one place. It was nice to have everything I needed in one place. Cons Often AT&T leads would be wrong. Review Source JW Jake W. Billing Agent Telecommunications Used the software for: 1-2 years ### "Great for tracking" April 3, 2019 5.0 Pros I use this software when I go on blitzes with my summer sales team. I use it to track my door to door sales. It is super easy to use and it is great because it integrates with a GPS map so you can actually SEE the neighborhoods you are knocking. It also gives you an estimate of how much the house it worth and how much the household income is. SO HELPFUL. Cons The estimates of how much the house is worth and how much the household income is a little off sometimes but what can you expect? It does a great job in my opinion on being pretty close most of the time. Review Source MS Matt S. Technician Consumer Electronics Used the software for: 6-12 months ### "Keeping the tech side simple!" February 24, 2017 5.0 I enjoy the ease of use as a technician. The software makes it easy to select the equipment used on the job as well as keeps the paperwork(aka no paperwork) clean and simple; signatures are quick and easy to collect and submit; which makes it easy for me and the customers! Pros Easy to collect and submit signatures without having to carry all the paperwork -collect signatures-then submit via scanner. Cons Oft times features, like the scanner don't work and customers tryin gto sign at times is difficult due to a part of their hand touching the screen in another location which throws off their signature. Review Source SM Sheldon M. Sales rep Entertainment Used the software for: 6-12 months ### "Efficient and user friendly" February 28, 2017 5.0 The app is very easy to operate. It makes the job much easier because you can refer to the app for pretty much everything you need. Pros Easy to use, helpful tools. Cons Asks to update pretty much daily. Review Source GM Gregg M. Sales rep Consumer Services Used the software for: 6-12 months ### "Gregg reveiw" February 17, 2017 5.0 Its been very useful in my generating sales but i thinm it should be more compatible with android as it is with apple products Pros Easy to use Cons Not to compatible with android Review Source Similar Products Featured