--- title: "FieldServio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FieldServio Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/157337/FieldServio/" page_type: "product" language: "en" --- # FieldServio Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldServio ## What is FieldServio? FieldServio is a complete enterprise resource planning business software designed specifically for industrial distributors. Our ERP software is a configurable all-in-one system with the following built-in: Accounting and Financials, Sales/Customer Relationship Management (CRM), Inventory Management, Mobile Field Technician App, Rental Fleet Management, Contracts, Service and Operations Management, and more. Built into a single system for field service management optimization, FieldServio helps you gain a competitive advantage in the industrial distribution industry and get a significant return on investment. Our complete business software is made for leaders in the field service industry including businesses in air compressors, generators, boilers, forklifts, industrial batteries, and more. Whether you’re a small, medium, or enterprise business, FieldServio is the enterprise resource planning software that will exceed your demands. ## What is FieldServio used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $140 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FieldServio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fieldservio.com/&name=FieldServio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FieldServio 4.5 (32) VS. [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $140 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (32) Ease Of Use 4.6 (490) Value For Money 4.6 (29) Value For Money 4.4 (483) Customer Service 4.8 (32) Customer Service 4.6 (486) ## FieldServio alternatives Highest Rated [4.9 (231)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157337/FieldServio/alternatives/) ## FAQs about FieldServio Overview ### Which roles and teams benefit most from FieldServio? FieldServio is most used by operations leaders, service managers, and executives who oversee field work, scheduling, and business performance. Accounting and finance teams use it to manage invoicing, payables, and financial visibility, while technical, parts, and training staff rely on it to support service delivery, inventory coordination, and compliance workflows. Answer based on 32 reviews Overview ### What company size and industries is FieldServio built for? FieldServio is ERP software for industrial field service companies, used mainly by small businesses at 94%, especially in Machinery at 47%. It fits companies with 10-500 employees, with additional use in Construction at 12% and Mechanical or Industrial Engineering at 9%, primarily for field service management. Answer based on 32 reviews Features and Usability ### What are the key features of FieldServio? FieldServio offers accounting, forecasting, project management, and sales management, along with billing and invoicing, CRM, and financial management. It also includes dispatch management, job scheduling, work order management, inventory tracking, equipment maintenance, real-time reporting, mobile access, and third-party integrations for field service operations. Integrations ### Which third-party tools and platforms does FieldServio integrate with? FieldServio integrates with Avalara for tax compliance and calculation workflows. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does FieldServio offer? FieldServio provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos give users written and visual reference materials for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does FieldServio offer? FieldServio provides email/help desk, a knowledge base, and phone support. Users describe the support team as responsive, knowledgeable, and helpful during implementation and daily use, with timely answers to questions and issues. Some note that detailed guidance and quick problem solving make training and ongoing work easier. Answer based on 7 reviews ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) FieldServio supports all three of the features reviewers value most: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep technicians connected in the field, assign jobs more efficiently, and manage billing accurately, allowing teams to complete service work faster and maintain a more organized payment process. Mobile Access 4.1 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.3 (26) 53.85% of 26 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 4.5 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Calendar Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Work Order Management 4.5 (20) 65.00% of 20 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 4.5 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers FieldServio 58 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - File Storage: Store and access documents, forms, and photos in one centralized place - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (32) 4.3 Based on 32 reviews ## Pricing Value for money 4.6 (29) Basic $140.00 Per User,Per Month Value for money 4.6 (29) 4.6 Based on 29 reviews ## Integrations [ Avalara](https://www.capterra.com/p/75673/AvaTax/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.5 Based on 32 reviews Filter by rating 5(19) 4(11) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JK Janet K. Sr. Service Operations Specialist Machinery ### "Growing together with FieldServio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 Using FieldServio for over 4 years. This system is a great fit for our business model and is very simple to teach to others. The support team is responsive and helpful, and we find the invoice and reporting views to be particularly valuable features Pros FieldServio demonstrates a remarkable degree of flexibility, seamlessly adjusting its functionality to align with our specific service requirements. Cons Tech tablet response and changes or even part sign off's are still a little on the slow side for responses. Invoice Prep side (before becoming in invoice) still has some issues with making partial invoices. Switched from [SAMPro Enterprise](https://www.capterra.com/p/48031/SAM-Pro-Enterprise/) It was not very user friendly nor was it compatible to our business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jason C. President, CEO Construction ### "President, CEO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 Professional and knowledgeable. We took the product through 9 of our companies. We have improved reporting and operational efficiency Pros Easy to use product that's in the cloud. Cons There was really nothing that comes to mind. Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) needed somthing much better for opperations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pete M. Equity Capital Electrical/Electronic Manufacturing ### "I am new to FieldServio but my company has had it for about 1 year." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 21, 2023 Changing the work behavior of what we did before to what we need to do moving forward with new SOPs Pros helping us start a workflow for all jobs with an SOP. Has the ability to reduce paper shuffle and keep us on a linear path of life cycle of sales - service (field or shop) - parts sales - service contracts Cons The CRM for Sales is a little weak but seems to have some improvements rolling out in the future. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Sandra H. Database Administrator Machinery ### "FieldServio " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 30, 2022 We are happy with the software and the implementation process. We really like that FieldServio is evolving and taking our future needs into acount in that evolution. We love the help desk, those guys are great. Pros It handles all of our business needs, equipment rentals to our customers, large equipment sales projects with many stages, PM Maintenance contracts for multipke units/sites, keeps our inventory and handles all of our invoicing and accounting processes. Also the fact that they are willing to look at other requirements that we have and help us to make changes to our processes or the system in order to meet all of them. Cons They need to make some improvements in the Credit Memo area. It is easy to void and invoice and just redo it and that is how the system was designed but if you only want to do a credit it is not reported in all areas of the system. Reasons for choosing FieldServio Best value for the modules included and their management's williness to accomodate our needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 1, 2022 Hey Sandra, Thank you for the review and feedback. We're happy that FieldServio is handling all of your business needs. We also appreciate the feedback on credit memos. We'll pass this feedback to our development team. We're always looking to improve the product. Thank you again! JN Joe N. Service Manager Electrical/Electronic Manufacturing ### "Joe N review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 9, 2022 Overall my experience has been very positive. Pros The functionality and the level of support from FS personnel when customization is needed. Cons It's not the most intuitive software when you're first learning it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2022 Hey Joe, Thank you for the feedback and the review. We're happy that you're enjoying the level of support and your positive experience. Thank you also for the feedback on intuitive nature of the software. We're always looking for feedback and ideas to make the software more user friendly. We'll pass this along to our development team. Thank you again! EH Erika H. Customer Success Manager Machinery ### "customer review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2022 User friendly and easy to train new hires on. Pros Easy to use and user friendly. Great use of a CRM and business management system. Easy to update equipment and customer records. Cons Anytime that there is an update it seems to adjust something in the system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 9, 2022 Hey Erika, Thanks for the feedback. We're excited that you're enjoying the Sales/CRM and the ease of use on equipment and customer records. Thank you for the feedback! GC Gretchen C. Sales Coordinator Warehousing ### "Great All-In-One System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2022 I'm been working with this system for 5 years and have has a positive experience. Easy to use and exceptional support. Pros Field Servio is the answer to the perfect solution for your business. One system that combines every function for success. This ERP has multi-departmental functionality - Service, Parts, Accounting, Sales, and CRM. One login and your ready to get things done! Cons Would like to see a wild card (\*) in the search engine. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 8, 2022 Hello Gretchen, Thank you for the feedback and review. We're glad that your enjoying the multi departmental functionality of FieldServio. We also appreciate the feedback requesting the wildcard search. We'll let our development team know. Thank you again! DP Damian P. Safety and Training Manager Utilities ### "Fielservio Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 24, 2022 Overall the experience is good with plenty of room to grow. Pros I think the assigning and ease of management workloads for users and manager is a great asset for many. Cons I think the calendar search functions on the mobile side can improve a lot. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 27, 2022 Hey Damian, Thank you for the feedback. We're happy that you're enjoying the ease of management in FieldServio. Thank you also for the feedback around the job calendar. We'll forward this feedback to our development team for including in the product road map. Thank you again! ME mark E. President Machinery ### "Fieldservio" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 24, 2022 It is easier to go with the flow of data input that FS is designed around rather than molding it to your existing processes. Write the processes down, and share with your team so it is followed by ALL. Pros We like that it ties sales, accounting, and service into one platform. No multiple passwords. All "talk" to each other into a seamless solution. We generate scorecards weekly, and the data is at our fingertips. Cons As we went through implementation, must start with good data in to get good data out. Because it is all tied together, bad input can spread from sales to accounting, etc. Reasons for choosing FieldServio It was the one solution that effectively tied in the 3 x pillars of our business.... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 8, 2022 Hey Mark, Thank you for the review. We appreciate the feedback and are happy that you're enjoying the all in one platform of FieldServio. We also appreciate the feedback around implementation and data. This is extremely important and we appreciate your insights to call this out. Thank you again! TF Thomas F. President Machinery ### ""FieldServio" Serves- Exceeding Expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2022 Having several service vehicles made it extremely difficult to manage our parts inventory with our previous system. We also had to estimate equipment depreciation. Field Servio has solved both issues! Having the ability to integrate I-pads increased service efficiencies and cash flow. I would highly recommend FS to any service driven business! Pros The transition of it all! The training process was spectacular! Standpoint understood our business and implemented training to keep us going without downtime! Cons I have not experienced anything I would consider a "con" to date. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 27, 2022 Thanks for the feedback Thomas, We're excited that you had a great implementation and training experience. Let us know if you ever need anything from our team or the FieldServio product. We're always looking for good ideas to make the product better. [View all Reviews](https://www.capterra.com/p/157337/FieldServio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.