# Voci Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voci Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more. Source: https://www.capterra.com/p/157381/Voci --- # Voci Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Voci ## What is Voci? Voci Technologies, the leading speech analytics platform provider, enables contact centers to gain actionable insights from 100% of customer calls. Voci's GPU-accelerated, deep machine learning speech technologies feature open APIs that integrate easily with multiple audio sources, telephony providers, and call recording technologies. Voci provides best-in-class transcription accuracy with the lowest total operating cost available in the market. For information, visit www.vocitec.com. ## What is Voci used for? [Natural Language Processing (NLP)](https://www.capterra.com/natural-language-processing-software/)[Speech Analytics](https://www.capterra.com/speech-analytics-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voci?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medallia.com/&name=Voci) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voci 0.0 VS. [4.9 (142)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting Price Contact vendor Starting Price $22 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (221) Value For Money 0.0 (0) Value For Money 4.7 (203) Customer Service 0.0 (0) Customer Service 4.8 (212) ## Voci alternatives [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) [4.7 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198507/Talkatoo/) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251933/Transkriptor/) [Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) [4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) [CogniAIX](https://www.capterra.com/p/10037526/CogniAIX/) [4.6 (33)](https://www.capterra.com/p/10037526/CogniAIX/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037526/CogniAIX/) ## FAQs about Voci Overview ### What company size and specific industries is Voci built for? Voci is designed for organizations of any size that need customized speech recognition solutions, including small businesses, mid-market companies, and enterprise teams. It is built for a wide range of industries, such as telecommunications, retail, finance, travel and leisure, and healthcare. Features and Usability ### What are the key features of Voci? Voci offers API access, audio capture, call recording, and automatic transcription for speech-to-text analysis. It also includes voice recognition, sentiment analysis, multi-language support, and multiple format support. Reporting features include customizable reports, reporting and statistics, real-time data, and data import/export, with third-party integrations and secure data storage. Getting Started and Support ### What training and onboarding options does Voci offer? Voci provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars offer scheduled learning sessions, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Voci offer? Voci provides chat support for customer assistance. No reviewer feedback is available about support quality, response speed, or helpfulness, so the support experience cannot be assessed from user comments in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Concatenated Speech Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Customizable Reports Alter the layout and content of reports Voci 20 features Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Use AI to convert voice into text automatically Record the audio of phone conversations for quality assurance purposes Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Alter the layout and content of reports Import and export data to and from software applications Enable businesses to implement machine learning algorithms on business data such as sales and revenue Manage and support multiple languages Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Securely stores data to prevent data loss or breaches Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Analyze, correct, and monitor speech for transcriptions or recordings Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Supports various video file formats Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.