# Voci Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voci Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more. Source: https://www.capterra.com/p/157381/Voci --- # Voci Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Voci ## What is Voci? Voci Technologies, the leading speech analytics platform provider, enables contact centers to gain actionable insights from 100% of customer calls. Voci's GPU-accelerated, deep machine learning speech technologies feature open APIs that integrate easily with multiple audio sources, telephony providers, and call recording technologies. Voci provides best-in-class transcription accuracy with the lowest total operating cost available in the market. For information, visit www.vocitec.com. ## What is Voci used for? [Natural Language Processing (NLP)](https://www.capterra.com/natural-language-processing-software/)[Speech Analytics](https://www.capterra.com/speech-analytics-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voci?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medallia.com/&name=Voci) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voci 0.0 VS. [### Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/) [4.5 (25)](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (25) Value For Money 0.0 (0) Value For Money 4.2 (23) Customer Service 0.0 (0) Customer Service 4.6 (24) ## Voci alternatives [watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/) [4.4 (10)](https://www.capterra.com/p/247516/IBM-Watson-Assistant/reviews/) Starting price $140.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247516/IBM-Watson-Assistant/) [ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/) [4.6 (22)](https://www.capterra.com/p/10013392/ElevenLabs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10013392/ElevenLabs/) [Machine Learning on AWS](https://www.capterra.com/p/251419/Machine-Learning-on-AWS/) [4.7 (6)](https://www.capterra.com/p/251419/Machine-Learning-on-AWS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251419/Machine-Learning-on-AWS/) Highest Rated [Humata](https://www.capterra.com/p/10015249/Humata/) [5.0 (1)](https://www.capterra.com/p/10015249/Humata/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015249/Humata/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Concatenated Speech Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Customizable Reports Alter the layout and content of reports Voci 20 features Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Use AI to convert voice into text automatically Record the audio of phone conversations for quality assurance purposes Recorded words are combined to create answers for a computer/person to direct as a form of dialogue Alter the layout and content of reports Import and export data to and from software applications Enable businesses to implement machine learning algorithms on business data such as sales and revenue Manage and support multiple languages Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Securely stores data to prevent data loss or breaches Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Analyze, correct, and monitor speech for transcriptions or recordings Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Supports various video file formats Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking ## Pricing ### Starting price Contact vendor for pricing Free trial available ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)