# Newswire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Newswire the right Public Relations solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157384/Newswire/reviews --- Newswire 4.6 (105) [View alternatives](https://www.capterra.com/p/157384/Newswire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Newswire Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews MS Mike S President Marketing and Advertising, Self-employedUsed the software for: More than 2 years. “Newswire has helped me out time and time again by ensuring that all of my questions are answered, and delivers tremendous value in terms of SEO and functionality.“ July 8, 2022 Asya S PublisherEntertainment, 2 - 10 employeesUsed the software for: 6-12 months. “I have not found any cons west with Newswire - proper service“ July 6, 2022 MT Maria T PublicistPublic Relations and Communications, Self-employedUsed the software for: More than 2 years. “I could distribute my press releases to hundreds of publications with the click of a button!“ July 6, 2022 Wing L Art DirectorTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I didn’t like the price point. But you’re stuck with it if you want to push out press releases easily.“ May 28, 2021 JF Jenny F PR & Communications ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Really, really excellent and timely customer service“ July 6, 2022 ## Showing most helpful reviews Showing 1-25 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer M. Director of Administration Financial Services Used the software for: Less than 6 months ### "Newswire is a progressive step in the right direction" October 30, 2019 5.0 I am very pleased at the rapid response from Customer Service and their ability and patience to assist me, even if it's last minute. Pros I am able to access it whenever I want. I can manipulate it without going through a "representative". It's hands-on and self-explanatory. Cons There are some features I wish were more user-friendly, such as returning to the previous page w/o having to go back through the browser. Reason for choosing Newswire Better control of marketing materials, better monitoring systems in place, better customer service and communication, more media outlets offered and the price point was right for a small start-up company. Switched from [Business Wire Suite](https://www.capterra.com/p/173807/Business-Wire/) Business Wire was too regimental, expensive and had little options for the price point. Review Source MS Mike S. President Marketing and Advertising Used the software for: 2+ years ### "Newswire's value punches above its weight for SEO, functionality, and ease-of-deployment " July 8, 2022 5.0 Pros My favorite thing about Newswire is its ease-of-use and value for the price. The PR world is fast-paced and stressful enough as it is, you don't want to add to that stress by having a clunky release service in which you might accidentally make a mistake. Newswire has helped me out time and time again by ensuring that all of my questions are answered, and delivers tremendous value in terms of SEO and functionality. It's a distribution service for those who take media relations and marketing seriously. Cons I don't have any cons to list. The tool works great and the customer service team in particular is incredibly helpful and has helped me multiple times. Switched from [PRWeb](https://www.capterra.com/p/213734/PRWeb/) While Cision's price was cheap it didn't offer strong SEO, analytics, or other features. It's good if you need a basic release, but they didn't actually accomplish their goal of being visible to key digital audiences. Review Source SW Stephanie W. Publisher Publishing Used the software for: Less than 6 months ### "Save your money and run a targeted ad. " December 18, 2018 2.0 Realized absolutely NO benefits from using a press release service. Incredibly disappointing. Pros I have nothing against Newswire. They delivered as promised. They posted where they said they would, their website was easy to navigate, and the overall experience was smooth and professional. But for the cost, I expected \*some\* results. The only responses I received to our press release were from other people trying to sell me on their press release service, or websites offering to get my company exposure on their blog for a substantial fee. Overall, using this service was a complete waste of time for our product. I wish I'd run targeted ads to potential customers with the money instead. Lesson learned. I will never use a press release service again. Cons See above. No need to type it all again. Review Source Response from Issuer Direct January 22, 2019 Hi Stephanie, Thank you for your feedback. It's unfortunate to hear that your press release campaign did not yield the results you had expected. I do see there was a good amount of views and some social media shares to your PR however ultimately I do understand if you were measuring ROI thru another metric. If ever you'd like to considering trying our service out again, I'd like to discuss with you, your expectations of the campaign so we can strategize on the best options for your campaign next time. If you have any other questions or would like to try us out again, please do not hesitate to contact me, patrick@newswire.com. Thank you! Asya S. Publisher Entertainment Used the software for: 6-12 months ### "Newswire is user experience and customer service friendly " July 6, 2022 5.0 Reaching our target audience in an efficient and professional way Pros Newswire is well trusted and creates a high open email and visibility rates Cons I have not found any cons west with Newswire - proper service Reason for choosing Newswire The customer service we got was great and it was worth the spend Review Source Jessica F. Communication Manager; Experience Team Director Religious Institutions Used the software for: 1-2 years ### "Easy to use and HUGE database which is frequently updated" March 20, 2018 5.0 Pros I loved the database and search features. We could tailor lists to pres release subject matter. It was also easy to use with great customer service. Organizing multiple campaigns and lists was very easy as well. Cons Sometimes there's almost too much data to sort through. But that's a minor issue easily navigated with the search features. Review Source Jennifer B. Principal Marketing and Advertising Used the software for: 6-12 months ### "Easy, Affordable Wire Service" June 27, 2019 4.0 We are using Newswire for basic news distribution services for our clients. The benefits of using them vs. PR Newswire or Business Wire is the cost-effectiveness to wire the releases. Pros The Newswire support team is top notch. They are highly responsive, easy to reach, and always very helpful. What's great is that even if you are using their lower end release option, you can still schedule your releases to go out quickly. Other services we've used don't offer that flexibility. Their prices options are great; they offer some of the most affordable distribution options we've seen. Cons Their basic wire option is pretty limited as far as the contact list it's distributed to - it would be nice if they included the Business Journals on that list. We'd be far happier overall if that was the case. Review Source Kayla D. Marketing Assistant Financial Services Used the software for: 1-2 years ### "Great tool for press releases" June 24, 2019 5.0 Pros We use Newswire for press releases. It's easy for us to use and we're able to do press releases for multiple businesses owned by our parent company. Cons I don't have any cons for this software. It meets the needs that my company has Review Source José Octavio D. Director of Communictions Real Estate Used the software for: 1-2 years ### "Great to create awareness " June 21, 2019 5.0 Easy to use, easy to upload pictures and beautify the article, little training besides a common sense required and an excellent customer service. Pros As a company, we appreciate the fact of reaching sites and locations with news from Panama Real Estate that, alone couldn't make it. Targeting our message to a specific audience, and spreading it out to North America (which is our main desire market) is invaluable and worth the investment. Cons I have to say that it has become a bit expensive, but as mentioned, totally worth it. Review Source Karl F. Consultant Construction Used the software for: Less than 6 months ### "Very Easy to use" December 27, 2018 5.0 The service is much less expensive than PR newswire but you get the same benefits and the reports are easy to read. Pros The software is very easy to navigate and use for your release! I could make choices easily and copy and past my release easily Cons it was a little difficult finding how to include your logo but after you fin it is easy too.. Review Source Ana Maria R. Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "Great for Marketing Clients" January 4, 2019 5.0 Pros I like how in less than 5 minutes I can have a press release done for my client. I love the reports that are easy to just forward on to the client. Overall it is software that is so easy to use. Cons The price isn't so competative but I still like to use NewsWire. Review Source FB Frank B. Sr. PR Manager Computer Software Used the software for: 1-2 years ### "Best value for the inevitable long releases" June 21, 2019 5.0 A more affordable, intuitive platform for press releases than any other I've worked with. And still gets comparable reach/impact. Pros 1\. Cost efficiency. Press releases should be concise, but squeezing it to under 400 words with other services can be a pain - most of the time you end up paying way more for every extra 100 words, or pay a premium for unlimited word packages. I love the flexibility of Newswire & not needing to worry about the word count. 2. Intuitive platform. Really easy to work with - it's an interface that just makes sense. Cons Compared with other services it's not always the best for getting a release up \*immediately\*. Make sure to give them at least a few hours notice, and more if it is outside of business hours. That said, when I've needed something to post urgently, they are very helpful and responsive. Review Source MP Marianne P. CEO Entertainment Used the software for: 2+ years ### "Best place to submit a press release" June 28, 2019 5.0 It's been great! Over the years everyone here has been very helpful and professional. Pros Newswire is easy to use, and gets the best reach than any other press release company that I've used before. I've recommended this service to my clients and friends in the PR, and they all love them!. Cons Nothing to add in this place. Perhaps that the review time after hours or over the weekend is a little faster. Review Source CK Char K. Corp VP Branding Real Estate Used the software for: 2+ years ### "Easy to Use" October 17, 2019 5.0 I had a great experience with representative who helped me with an issue. Pros The press release template style formatting walks you through step by step on how to create your release. Cons It can be a bit cumbersome to apply certain features. Review Source CK Curtis K. Global PR Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Easy and Fast" October 14, 2019 5.0 Pros The software platform was incredibly easy to use. Very user friendly and straight forward. Cons As always with Newswire, I wish there was a slightly larger allotted word count included in the base price. Review Source gO gene O. president Marketing and Advertising Used the software for: 1-2 years ### "Newswire Agency Level services" February 2, 2017 5.0 Having used internet press releases for clients for over 10 years we have a lot of experience with different providers. Newswire has been outstanding on all fronts. Pros most everything Cons Their interface needs some tweaking to remember various client distribution categories Review Source Response from Issuer Direct February 2, 2017 Thank you for sharing your experience with us at Newswire.com. We look forward to serving you and your clients to even greater success in the future. Feel free to reach out if you need any assistance with your upcoming campaigns. MP MEGHAN P. ACCOUNT MANAGER Used the software for: Less than 6 months ### "ITS BEEN FABULOUS" May 8, 2017 5.0 Pros THAT IT IS EASY TO USE. THE PROCESS IS VERY STREAMLINED AND CAN BE ACCESSED WITHOUT JUMPING THROUGH A LOT OF HOOPS. Cons THAT THE DASHBOARD IS BUSY LOOKING. THE TEXT IS A BIT SMALL AND MAKES THE WORDS BUNCHED TOGETHER BUT IT IS NOT A DEAL BREAKER. Review Source Response from Issuer Direct January 11, 2018 Thank you Meghan for taking the time to share your experience with Newswire. We also received Rose's comments. Your input is appreciated and we will submit your suggestion on making the menu items more streamlined. Should you need any additional assistance, please feel free let us know and we are always here to help. BM BRENDAN M. Principal Management Consulting Used the software for: 2+ years ### "Good product - nice setup." June 21, 2019 4.0 I like using Newswire, but when something goes wrong, you can NEVER get anyone on the phone. You get someone's voicemail and they don't call you back until the next day. If it's the weekend, they don't call you back for 3 DAYS. Pros Intuitive, easy to use. I like the layout and the automatic paragraph spacing. Cons No problems - I really don't have any major complaints. Review Source LR Lillie R. General Manager Food & Beverages Used the software for: 2+ years ### "Puts the E in easy" August 22, 2021 5.0 Pros The easiness it is to use this product. Everyone should implement it into part of their routine Cons Nothing to say in this area i liked everything about it Review Source ZC Zacharie C. International Marketing Manager Real Estate Used the software for: 1-2 years ### "Easy to use and very fast delivery" June 24, 2019 4.0 Pros \- Really easy to use. All the necessary options are available on one single page. - The review team is very useful. They give you real pieces of advice on how to write your press release. - Pricing easy to understand. Cons \- Wish we could add a video without extra costs. - More options for international database instead of only National (US) Review Source SA Simonas A. SEO Specialist E-Learning Used the software for: Less than 6 months ### "So far best pr distribution experience" October 15, 2019 5.0 We have tried the most popular PR distributors, but we found that newswire seemed to work best for us. Pros I love the function to see the stats of the campaign and how it tracks various data. Moreover, the whole interface is simple and easy to use - most of the other pr distributors look a bit scammy and old. Cons I needed invoice for the service and I had to contact the support to get it. I wish there was an option in the settings to make an invoice myself. The price is okay, but could be lower for a campaign. Review Source VR Verified Reviewer Director, Product Management Biotechnology Used the software for: Less than 6 months ### "First Press Release Using Newswire" December 27, 2018 5.0 Pros Ease of use and fast customer service response Cons None, the system was easy and convenient. Review Source JR Jess R. CEO Public Relations and Communications Used the software for: Less than 6 months ### "Easy to use and great customer service" January 4, 2019 4.0 My experience was great. When I had an issue, a representative reached out quickly and listened to my needs. She took the time to consult with her supervisors to make sure that she could give me the most accurate answer and guide me in the right direction. I really appreciated that level of customer service. Pros It is user friendly and very straightforward. If you are looking to enhance SEO, this is a great option for your releases. Cons It was minimum outreach for what our company needed. This is really targeted towards enhancing SEO. Review Source HH Heidi H. Owner Financial Services Used the software for: Less than 6 months ### "Good customer service." June 4, 2017 5.0 Was great for getting news spread swiftly and possibly seen by interested parties. Someone from a major niche publication even contacted me for an interview! Pros The customer service staff was good at answering my question when I noticed what could've been a glitch in the system. Review Source Response from Issuer Direct January 11, 2018 Thank you Heidi for taking the time to share your experience with Newswire. We look forward to working with you on your next campaign. Should you need any additional assistance, please feel free let us know and we are always here to help. JC Jen C. PR Consultant Public Relations and Communications Used the software for: 1-2 years ### "Easy to use" December 27, 2018 5.0 I use Newswire with all of my clients and am happy with how simple it is to create multiple newsrooms and manage multiple releases. The support team is very proactive to hep address any questions. Pros Newswire is very user friendly, easy to set-up press releases and enjoy targeted distribution to niche lists. Cons I do think there could be a more streamlined way for Newswire to obtain written permission on partner or financially oriented press releases. Review Source RT Richard T. CEO Information Technology and Services Used the software for: 1-2 years ### "Newswire is friendly and proactive and Reactive" February 3, 2017 5.0 I have a great experience to discuss my specific needs with Newswire.com. They bend over backwards for my news to be disseminated, vetted, proof-read, and compliance-checked. They are professional. Great job! Pros The forms are nice and big Cons not really anything Review Source Response from Issuer Direct February 6, 2017 Thank you RIchard for sharing your experience at Newswire.com. We look forward to working with you on your next press release campaigns. Should you need any assistance, please feel free to reach out. Similar Products Featured ## Related categories [Public Relations](https://www.capterra.com/public-relations-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.