# Easy.Auction Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Easy.Auction the right Auction solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157387/Easy-Auction/reviews

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Easy.Auction

4.5 (64)

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Last updated March 13th, 2026

# Reviews of Easy.Auction

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

JS

Jacquie S

Marketing & Community Relations OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“We were able to implement an online auction within a month and for less than $100. As a nonprofit just starting out, this was the perfect package.“

September 14, 2021

AL

Andrea L

CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some people had some difficulties with setting up their account.“

February 8, 2022

HW

Harvey W

Chief Executive Member - Principal Retail, 11 - 50 employeesUsed the software for: Less than 6 months.

“We were hoping to convert our Facebook following to our new Easy.auction-powered site and to do so quickly. “

June 4, 2021

DS

David S

MrInternet, Self-employedUsed the software for: Less than 6 months.

“Good support response from the owners.“

June 5, 2022

JS

Jacquie S

Marketing & Community Relations OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“I was able to build a really simple auction site and have newbies use it.“

September 14, 2021

## Showing most helpful reviews

Showing 1-25 of 64 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eli S.  
Product Reviewer  
Internet  
Used the software for: 1-2 years

### "Great alternative to eBay for feeless selling"

December 29, 2018

4.0

Pros

eBay has been taking more and more fees lately, and this has no fees. It also allows you to make it more of your own business instead of just a profile on an external site.

Cons

Their website is a bit outdated, and so is their customer support.

Review Source

HW

Harvey W.  
Chief Executive Member - Principal  
Retail  
Used the software for: Less than 6 months

### "Great Product!"

June 4, 2021

5.0

Easy.auction has given my company a dedicated auction site and helped us to get more independent from Facebook - a platform we cannot control and one that increasingly is not friendly to our operation - with very little development time and expertise required on our end.

Pros

Easy.auction has proven to be very easy to setup and get operational. We were hoping to convert our Facebook following to our new Easy.auction-powered site and to do so quickly. We were live with auctions on day 8 after buying the license and 9 days after live-date we had 932 registered users and most were bidding. We are very pleased with the functionality and tech support has been amazing!! I've been using software to manage my life and businesses since 1986 and I have never received better support! The team is prompt, knowledgeable, courteous, and has been quick to make minor mods and have done so at no extra charge even when I offered to pay extra. My team and I are very happy with this product and are looking forward to implementing other tools that we haven't even taken advantage of yet.

Cons

I have encountered no significant negatives with easy.auction.

Reason for choosing Easy.Auction

Easy.auction appeared to more nearly have the clean user interface and website appearance we were looking for as well as functionality compatible with our operation and methods.

Review Source

VR

Verified Reviewer  
owner  
Retail  
Used the software for: Less than 6 months

### "Dont Give Your Money Away"

June 11, 2019

1.0

I paid my money and was able to start editing straight away. The next day their website was gone! my website was gone! I have sent numerous emails and had no response and cant continue to edit or publish my site. To bad if I actually had a Auction going 48 hours later their site cannot be connected too and am now going to Paypal to try and get my $180 back. "Disaster"

Pros

Some parts were easy to set up and with the option to add an app down the track was perfect.

Cons

Tables for images would stretch images looked way out of shape. There are no instructions on how to use it and you are left to your own devices

Reason for choosing Easy.Auction

The reviews all looked good and it looked like it would do what I wanted - I want my money back!

Review Source

Response from Auctify

June 13, 2019

The client is 100% right. We underperformed due to an A2hosting.com mistake which they did not fix in a timely manner. We will refund the payment.

JS

Jacquie S.  
Marketing & Community Relations Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best auction platform when you consider the price!"

September 14, 2021

5.0

We were able to implement an online auction within a month and for less than $100. As a nonprofit just starting out, this was the perfect package.

Pros

1) I researched about 25 packages. Lowest I could find was for a basic package for $600 plus 6% of the purchases, which was far more than we were willing to spend on one event. Most packages were in the $THOUSANDS$! Easy.Auction was only $67 a month - and we needed it for only one month. 2) The learning curve was very fast - both for me and the users. 3) The support was fabulously fast - most times within a few hours. I was able to build a really simple auction site and have newbies use it.

Cons

1) Watch lists/outbid notices go to emails, not text messages. People don't want to watch their inboxes during an event, and many times the notices went to junk mail. This should be the developers' first priority - text messages are immediate and people act on them. 2) Although I learned it quickly, it would have been much, much easier to watch a training video (the only videos I could find were sales-oriented). Maybe the techs and I can do one together! :)

Reason for choosing Easy.Auction

Price and easy of use.

Review Source

KF

Kenneth F.  
Owner/Administrator  
Online Media  
Used the software for: Less than 6 months

### "Great experience all the way around. Tech support ready and willing to go the extra mile...."

February 25, 2018

5.0

I am about to launch and operate my own online auction site. Whether or not it is successful will depend solely on my particular advertising and marketing strategy. The software does everything I need it to do at the moment. When and if changes are needed I am confident the tech support team will have my back.

Pros

The basic setup was quick and painless, but of course, nothing is ever just like you want it "out of the box". In that regard, I have been communicating with the tech team for about 2 months now getting everything just the way I wanted it. (To be fair the vast majority of the delay has been on my end; I am doing this piecemeal after my regular work hours). In any case, they have gone far beyond what I expected from them from customizing not only the functionality of my site but also working tirelessly with PayPal getting my payment and auto commission schedules customized to fit my particular needs. They have been very patient, courteous and responsive to my many, many, inquiries.

Cons

The software works really well... once you figure it out. There are still several functions that I do not know how to use - or even what they do exactly, like adding groups and editing group attributes and group values...... The tech team will answer any questions I have, so that helps. But a good users manual would be nice. It would ease the load on the tech team and help to reduce the learning curve attendant to using any new piece of software.

Review Source

KD

Kurt D.  
  
  
Used the software for: Less than 6 months

### "Best Online Auction Software on the Market for the Money"

March 23, 2017

5.0

I have searched for software to run an online auction for over 3 years now, and have experimented with at least 5-6 different programs. Frustrated with programs that were too difficult to understand, listings that were too difficult to list and too time consuming to load photos, and NO support to boot, I almost gave up and decided that I would just have to settle for the big established online auctions and all their fees. Found Easy.Auction during a last resort search and thought maybe just one more try. Glad I did. Easy to navigate, setting up listings are quicker than any auction platform I've ever used (even the big guys), and words can not describe the superior support they have. When you have a question, it's answered immediately, and if you run into a problem, need something fixed, or even want to make a minor change in the program, it's done with lightning speed, no nonsense and done!! I can not recommend this program more highly and feel you will not be disappointed. I use it as a single user, but is can also be used and originally set up to run a multi user auction. Sure it takes a little learning curve like everything, but after playing around with it for 3 days and multiple questions, I feel comfortable with building an auction in no time at all. Seems bidder friendly, and I continue to find additional options which I can use to improve our auctions. The price points are cheaper than any other programs I have checked out and it is well worth it. I am receiving no incentive for this review, and just wanted to give my personal opinion based on my experiences with many of the different software programs available that I have tried. I am confident that you will be satisfied and Easy.Auction will ensure you success with your future online auctions.

Pros

Ease of listing items and photos. The support is beyond superior.

Cons

A little difficult to understand the administrator pages, could be simplified, but become easier with practice

Review Source

VR

Verified Reviewer  
CEO; Advisor to National Governments  
Defense & Space  
Used the software for: Less than 6 months

### "Outstanding Customer Support Makes this a Winner."

May 28, 2020

4.0

Pros

What makes this software so great outside of a standard acceptable baseline of product functionality, is the superior customer support. We had many challenges throughout the setup process based on how we wanted to use the software. Customer support jumped in and helped us numerous times, often fixing the problem within one hour!

Cons

With a customer support department like Easy.Auction, any thing I did not liked was fixed nearly immediately.

Review Source

VR

Verified Reviewer  
CEO  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Great value for money"

June 3, 2020

5.0

Allthough not online yet as the website still is being customized right now, it really looks good.

Pros

Ability to have the site customized, ease of use, great value for money. Basic site is good but we needed some custom built features, fast response of the support. Communication can be a point of interest, skype or Zoom would be a good feature.

Cons

Lack of features in the standard website which was solved by customizing.

Reason for choosing Easy.Auction

It looks very easy to use, no nonsense.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Truly easy!"

October 10, 2018

5.0

Easy.auction is very easy

Pros

The initial set-up is very easy and intuitive. To make more complicated adjustments is a bit more difficult, but their customer support team is very quick and responsive.

Cons

The interface is a bit plain - I wish there were more options in terms of appearance/customization.

Review Source

VR

Verified Reviewer  
Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best auction software available"

April 10, 2019

5.0

Excellent value for money for the features and functionality provided

Pros

After trying numerous products, I settled on this for my client as it is easy to use, which is exactly what the client wanted.

Cons

The base package is pretty basic, best to start with the plus package.

Review Source

AL

Andrea L.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Online auction for Volunteers in Colombia Foundation"

February 8, 2022

5.0

It is super friendly to use. But keeps a professional appearance. Some people had some difficulties with setting up their account. support always responds very quickly with answers that are really helpful.

Pros

It was very user-friendly for the one that is using easy.auction.

Cons

that we could not show different valutas.

Review Source

KP

Karen P.  
Owner  
Retail  
Used the software for: Less than 6 months

### "I have been able to get things going but it took a extensive amount of time due to there is no suppo"

June 7, 2017

4.0

It does allow you to create an item for auctions

Pros

I like that to give you the ability to do multiple listings of items for sale and auction with different dates

Cons

I do not like that it does not allow you to buy multiple auctions instead of a boat for auction item that to me was a selling point that easy auction just did not live up to you I do not like that it is difficult to function within is an option because there is no explanation of what are the tools are used for I do not like that it does not appear to have

Review Source

BH

Brenda H.  
Owner  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "The Customer Service"

March 1, 2017

5.0

I have had quite a few dealing with the customer service and I can honestly say they are quick, efficient, and responsive. It is very nice to not have to wait for customer service for a long period of time waiting for an issue to be resolved or question to be answered especially when it could affect your business! I would recommend them!

Pros

It is easy to follow the instructions, most of the time, to set up.

Cons

The functions especially on the administration side needs to be explained... maybe a tutorial would be nice and have the knowledge base updated for more FAQ.

Review Source

AL

Anthony L.  
Senior Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "So easy to use and quick response time for queries. "

February 21, 2017

5.0

I have been looking around for a pre built auction site for ages. I was nervous about signing up - but I am glad I did. I really did have a fully functioning auction site in 5 minutes, which was easy to navigate and understand. I've emailed help on one occasion and the reply was within the hour. Can't fault this team.

Pros

The quick help from the team.

Cons

I'm still unsure on how to get the emails working and linked to the site.

Review Source

MB

Mandi B.  
Administrative Assistant  
  
Used the software for: Less than 6 months

### "Easy to Set Up and Use"

June 8, 2017

5.0

Pros

It is pretty simple to set up and use, looking forward to using it more. I like the simplicity the most about the software.

Cons

Wish it had more color options, colors are a little bright in the background. I wish it had a simple theme that does not look so busy.

Review Source

MA

Mike A.  
Event Organiser  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Service and Support"

February 17, 2017

5.0

I have recently started using Easy Auction software. I am fairly new to this type of software and I have found it easy to use and the customer support to be quick and very helpful.

Pros

easy to use, great customer support

Cons

at this stage I haven't found any real negatives

Review Source

lN

lisa N.  
Entreprenuer  
Retail  
Used the software for: Less than 6 months

### "Easy Auctions was easy to set up and for the value you cannot beat it"

February 27, 2017

5.0

Easy auctions gives you step-by-step procedures to set your account up and get running with your auction online right away period very pleased.

Pros

Very user-friendly

Cons

Would like to be able to change the layout

Review Source

mV

maurice V.  
owner  
Automotive  
Used the software for: Less than 6 months

### "top experience "

May 18, 2020

5.0

Pros

the customerservice is really great, we use this system for several months now and all questions / requests are serviced within 24 hours ! Superb!

Cons

it is ok for the money ofcourse during using you see caps but the service desk will help you oot.

Review Source

wN

wayne N.  
owner  
Retail  
Used the software for: Less than 6 months

### "Great platform and great choice for auction style website"

February 17, 2017

3.0

This concept with the website builder is great, the cost is low and seems simple. However once you sign up and see how hard and painful it is to use it made me wish I didn't sign up. If you have a good working knowledge on how to use Wordpress then this will be simple however I found it hard and the support is not fully there.

Pros

The concept and ability to host your own auction for the price

Cons

To hard to use and the support side doesn't help.

Review Source

JT

James T.  
ASM  
  
Used the software for: Less than 6 months

### "Great price and great software."

February 27, 2018

5.0

Pros

Software is easy to use and setup, the out of the box experience is actually pretty smooth and with a few simple inputs. Customer support catches on and provides quick answers that are usually spot on

Cons

The learning curve can be a bit steep, but customer service is prompt and helps with issues quickly as they arrise

Review Source

TP

Tony P.  
Event coordination and social marketing  
  
Used the software for: Less than 6 months

### "The tech support is off the charts, almost immediate responses! 5 STARS!!!"

June 7, 2017

5.0

Pros

Ease of configuration. Very easy to setup, and even more important easy to make changes. The interface is simple and easy to use!

Cons

Do not know yet. Just got started and everything is going well so far! Maybe make it easy to just change the header to a larger full header image>

Review Source

PA

Pamela A.  
Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Auction successful"

April 26, 2017

4.0

Help was very good and provided quick repsponse to inquiries. All problems solved and site got published quickly

Pros

Easy

Cons

More features

Review Source

JG

Jeffrey G.  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Charity Auction Success with Easy Auction"

February 26, 2021

5.0

Due to the pandemic, our non-profit organization needed an online way to raise money that we normally did face to face at a gala. EasyAuction was an excellent tool to accomplish this task. Even though we're likely to return to face to face fundraising, we are also likely to continue to use EasyAuction as another way to reach our supporters.

Pros

Once I understood the administrative structure, it was very intuitive to use. The cost was very affordable and the ability to switch plans on the fly when we discovered we'd need to be able to create more items was really nice. By far the best thing was the responsiveness of the customer support team. Over the course of the month that we used to program, I made at least a dozen customer support requests. They were always prompt in their response and flexible in accommodating my requests. Best customer service experience I have encountered in a long, long, time, especially from the technology sector.

Cons

A visual diagram at the beginning that lays out the admin structure for various types of users (single versus multiple seller). The connectivity with PayPal wasn't clear initially. Again, pointing out that for a single seller, a simple check box and then entering the email in profile is all that was needed. I spent considerable unnecessary time investigating the PayPal sandbox function as well as various ways to configure API settings, that I didn't need at all. It's great that EasyAuction supports all of that functionality, but make it clearly that there's a simple path for basic users.

Reason for choosing Easy.Auction

We chose EasyAuction because of its advertised utility and very reasonable price point. We weren't disappointed with that decision at all!

Review Source

AL

Aaron L.  
Co-founder  
Automotive  
Used the software for: Less than 6 months

### "Easy Auctions lives up to it's name"

March 3, 2022

5.0

We use Easy Auctions to auction off classic car parts and memorabilia. It's worked wonderfully for our purpose.

Pros

Hands down the best part of Easy Auctions is the support team. All of our requests were answered within a day and they were able to fulfill almost all of our numerous requests. The interface is easy to use and set up. We were up and running in a day.

Cons

It would be nice if we could customize the UI more without needing to go to the Support Team. Thankfully, the support team is really responsive.

Review Source

PV

Peter V.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "SIMPLY THE BEST!"

June 6, 2020

5.0

UNMATCHED!

Pros

The setup is really easy once one gets used to the plenty menu options. The customer service is super fast outstanding. I had some issues setting up the API for google maps and little this n that, but the help and support I got from these guys took my breath away. Starting a simple yet efficient and damn fast online auction site, you not gonna go wrong with this crowd for sure. I went through heaps of other platforms but either their pricing besides huge setup fees convince me to try easy auction. They actually let you use a demo site, complete with admin backend to play around and once you install their platform, you familiar with it all. Really super simple implementation. You subscribe, go to your webhost n point the DNS to easy auction DNS and thats it. Simple as that! Looking for simple yet sufficient auction platform with a price that wont make a hole in your pocket? Then you grab Easy Auction for sure.

Cons

Front page bit plain but once you figure out how to pump it up then its fine. Thats all. Rest just great for what you pay.

Reason for choosing Easy.Auction

Low setup fee and fair monthly subscription fee. Thats beside the superfast reply and help with my initial enquiry.

Review Source

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