SpinGo

SpinGo


3.5 / 5
5 reviews

Who Uses This Software?

SpinGo works with festivals, expos, trade shows, and conventions that need a solution for ticketing, registration, and vendor management.


Average Ratings

5 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time/user
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SpinGo
  • www.spingo.com/
  • Founded 2012
  • United States

About SpinGo

SpinGo is an event management solution that event makers actually love to use. SpinGo is a powerful, easy-to-use technology that allows B2C fairs, festivals, expos, conventions, and trade shows to handle all of their ticketing, registration, check-in, and vendor management all in one place. Coupled with dedicated customer support, SpinGo is perfect for events that are looking for a software that will grow with their event. Schedule your free demo today!


SpinGo Features

  • Attendee Segmentation
  • Badge Printing
  • Data Import/Export
  • Data Synchronization
  • Guest List Management
  • Guest List Search
  • Lead Capture
  • Multi-Event Management
  • QR Codes
  • Reporting/Analytics
  • Ticketing
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

SpinGo Reviews Recently Reviewed!


Very Clunky User Experience

Jan 23, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: I like the ability to list events on multiple event calendars. The customer support has also been good. They've been very responsive. I spoke to someone on the phone and he made very helpful recommendations about which promotions to choose for our events.

Cons: I'm using the free version, so the experience may be different if you use the Event Master version. First, let's look at listing events. You can upload one picture and Spingo crops it two different ways. There is a tool that is supposed to let you show Spingo which part of the picture to focus on, but it does not work at all. Pictures are often cropped strangely or there is spaced left above and below the picture. I'd really like to be able to upload multiple versions of our creative. Also, every time I list an event I have to reenter my information. You aren't able to store it in your profile. Any time you need to edit an event, you have to submit a request. It takes a day or two for the revisions to be made, and sometimes they aren't exactly what you asked for, so you have to ask again. Sometimes the site gets pretty buggy, too. I click edit event and I get taken to the promotion page. I click view event and I get taken to the promotion page. I see old versions of events that were supposed to have been edited or events that I deleted in my account.

Now let's move on to event promotion. We tried this for the first time, and I'm very confused by it. We selected some promotions, but there is no way to go back and look at what was selected or view results as far as I can tell. The promotions are supposed to start a few days before the event, but I have no idea if the promotions will actually be active when we want them or not.

Vendor Response

by SpinGo on January 30, 2018

Thank you for trying out our free calendar listing service. We get about 40k events submitted to us every month for various calendars around the country. We try our best to accommodate everyones needs, but we cant build functionality that meets everyones individual requests. Event Master is a complete event management software that allows for vendor/volunteer management, ticket and product sales, and onsite check in solutions. The two systems are not related in any way. We pride ourselves on our customer service. I am glad you received top notch service. Thank you again for trying SpinGo!

This software has made it much easier to organize and operate my festival.

Jun 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduling area for seeing the whole picture of what is going on and where. The vendor vetting process is really great for us to be able to really pick and choose who we want. And it is great for keeping all correspondence in one place with the vendors.

Cons: The volunteer area is confusing to the volunteers on how to use it once they have signed up. They can't seem to get back into the times of availability to edit or add things.

Overall: It has gotten our operation far more organized.

Vendor Response

by SpinGo on June 27, 2018

Leslie,

Thank you for your review. We are so glad you have enjoyed using Event Master, and we are always looking to make your experience even better. We appreciate the feedback!

Amazing, Thoughtful team, very personable. and always there to help.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the communication and awesome support. The team has offered plenty of suggestions and always wiling to adjust things. Any issues have been handled in a timely manor with zero push back.

Cons: Our company has nothing but good to say. We had trouble with the email blast and our image breaking the code and that was the only issue that did not have a solution to allow our image to remain in the email blast.

Overall: Much easier to promote, sale, and track tickets.

Vendor Response

by SpinGo on June 27, 2018

Vernon,

Glad to hear you've had a great time using SpinGo. We love working with you and your event.

Thanks for your feedback as well. We are always looking to improve our product to make it the best possible experience for our customers.

Event Master not only saves time but gives user controls to better manage and expand your event

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The comparison reports; having the ability to gauge sales and activities from previous years gives us an edge, so we know if our marketing and promotions are effective or if we need to ramp up and better plan. There are so many other features about Event Master that are so useful; vendor and volunteer management, marketing and promotion codes, other reports.

Cons: There are so many features - I wish I had more time to learn them. But Spingo has a great support team to answer questions or give suggestions on how to use various features.

Overall: Saves an incredible amount of time, opens up a whole world of reporting capabilities, comparisons to previous years, manage vendors, volunteers, allows to monitor sales and gives better control of our event data and statistics.

Vendor Response

by SpinGo on June 27, 2018

Cindy,

We are so glad you have seen such great success by using SpinGo. We love working with you and we are always ready to help you with your event in any way we can.

Great customer support, unfortunately platform didn't suit us too well for our event.

Jul 05, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

Pros: Reporting was useful for gathering information for our workers/interns

Cons: Isn't too well suited to our events. MUST have email traffic within system. Needs to be more customizable to suit different types of events, have the gamer profile was very confusing for our workers/interns signing up. This doesn't pertain to us so it shouldn't even be showing . We have workers & interns, so we had to break those up.