---
title: "ZhenHub Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ZhenHub Software - reviews, pricing plans, popular comparisons to other Dropshipping products and more."
source_url: "https://www.capterra.com/p/157418/ZhenHub/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 ZhenHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ZhenHub

## What is ZhenHub?

ZhenHub enables modern retailers to execute global logistics operations with ONE-CLICK. Manage inventory and orders, track packages and fulfill your orders instantly. We have created a FREE platform for merchants to easily manage their inventory, integrate with sales channels like Shopify and fulfill their orders. No more messing around with Excel spreadsheets and checking whether your data is correct. Signup for a FREE account now www.zhenhub.com/signup.html

## What is ZhenHub used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Dropshipping](https://www.capterra.com/dropshipping-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ZhenHub alternatives

Highest Rated

[StoreAutomator](https://www.capterra.com/p/180713/StoreAutomator/)

[4.9 (18)](https://www.capterra.com/p/180713/StoreAutomator/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180713/StoreAutomator/)

[4.5 (423)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (13)](https://www.capterra.com/p/125034/SalesWarp/#reviews)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about ZhenHub

Overview

### Which roles and teams benefit most from ZhenHub?

ZhenHub is most used by founders, CEOs, directors, and business owners overseeing ecommerce and distribution operations. Ecommerce managers, operations managers, logistics leaders, merchandisers, and sales teams use it to manage inventory, orders, warehouse activity, fulfillment, and cross-border distribution while maintaining visibility into day-to-day supply chain performance.

Answer based on 17 reviews

Overview

### What company size and specific industries is ZhenHub built for?

ZhenHub is designed for ecommerce retailers in any industry, making it suitable for businesses of varying sizes that sell online. It is aimed at retailers that need software built around ecommerce operations rather than a specific sector, so it fits general online merchants across the market.

Features and Usability

### What are the key features of ZhenHub?

ZhenHub offers inventory management, inventory tracking, and inventory control, along with order management, order fulfillment, and order tracking. It also includes warehouse management, shipping management, supplier management, reporting and analytics, real-time updates, and multi-channel management for handling catalog, logistics, and eCommerce workflows.

Integrations

### Which third-party tools and platforms does ZhenHub integrate with?

ZhenHub integrates with 11 eCommerce platforms, including Shopify, Shopify Plus, WooCommerce, BigCommerce, PrestaShop, Adobe Commerce, Ecwid, OpenCart, Pinnacle Cart, Shift4Shop, and Volusion. These catalog integrations cover storefronts and commerce systems used to connect order and inventory workflows across online sales channels.

Getting Started and Support

### What training and onboarding options does ZhenHub offer?

ZhenHub provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does ZhenHub offer?

ZhenHub offers email/help desk, phone support, and chat for customer assistance. Support experiences are not described in reviewer feedback here, so no user sentiment about response times, helpfulness, or common frustrations can be stated.

## Features

AI summary

Based on 7,702 Dropshipping reviews

Capterra reviewers highlight these as the features buyers value most when choosing inventory management software:

-   **Inventory Control** (**52%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**56%**)
-   **Billing & Invoicing** (**47%**)

ZhenHub supports **Inventory Control** and **Inventory Tracking**, giving businesses better visibility into stock levels and product movement across their operations. However, it does not offer **Billing & Invoicing**. Instead, it provides other features that reviewers also rate as important, including **Purchase Order Management** (**44%**), **Order Management** (**47%**), and **Product Identification** (**41%**). These features help teams manage supplier purchasing, process customer orders accurately, and keep products organized, allowing businesses to maintain inventory accuracy and improve day-to-day fulfillment work.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customizable Branding

Add customized logos and colors to align with company branding

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

ZhenHub 39 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Branding: Add customized logos and colors to align with company branding
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Forecasting: Form predictions based on past and present data/trends
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes
- Kitting: Group and package individual but related items as one package set
- Logistics Management: Management of the flow of things between point of origin and point of consumption.
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Product Catalog: Present a catalog of inventory that customers can view
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shipping: Plan deliveries based on inventory availability, transportation costs, and order priority.
- Shipping Management: Manage and track orders being shipped to customers
- Supplier Management: Manage all supplier data and operations
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
- Warehouse Management: Manage and track operations and inventory within warehouses

---

Get Advice

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Features

4.0 (17)

4.0

Based on 17 reviews

## Pricing

Value for money

4.2 (15)

Free Trial

Free Version

Basic

$29.00

Per Month

Value for money

4.2 (15)

4.2

Based on 15 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (16)

4.3

Based on 16 reviews

## User reviews

Overall rating

4.3

Based on 17 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(14)

4(0)

3(0)

2(0)

1(3)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Founder

Used the software for: Less than 1 year

### "I have the power"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2019

Pros

Thanks to Zhenhub all I need is my mobile device to have full control and visibility. Besides their team is simply outstanding.

Cons

So far I haven't found any difficulty. Will contact their team if I do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO - Geek in chief

Used the software for: Less than 1 year

### "Great service with good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2019

We were able to automate fulfillment of our online orders accross APAC

Pros

Ease of use, setting things up with our Shopify store front was a breeze. We got real good support from the team as well, always happy to setup a call to go over things

Cons

Nothing to report really, things went smooth

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Zhenhub practices fraudulent accounting and extorts customers"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 24, 2020

Zhenhub is a fraudulent company who has been extorting me with outrageously inaccurate warehouse fees, sending late shipments of all my products, and shipping my products out incorrectly. They never address problems, and currently stole $1400 from me, plus they are holding tens of thousands of dollars of my inventory without responding. Avoid this company at all costs.

Pros

\-it integrates with Shopify -had good support the first few months

Cons

\-fraudulent accounting practices -extorts customers for extra money once inventory is in the Zhenhub warehouse -ships products weeks, and sometimes months late -tracking numbers never work -shipped out 100's of my products without any packaging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "ZhenHub is a great solution that I highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2019

I thought that the shipping cost that I was being quoted previously with a standard carrier was high, so I googled for better options and saw that ZhenHub was highly recommended. I was in a pinch because my manufacturer in China was ready to ship and needed it taken care of ASAP. I called their Hong Kong office and had a quote within minutes that was far better than my previous. They walked me through the website, I gave them my address and they had it in Florida faster and for a better price. They're a reliable resource for my startup and I'll continue to use ZhenHub moving forward.

Pros

Definitely their great customer service. The CEO himself walked me through everything and made sure I was all set. Their costs were also much lower than I was previously quoted. The ease of setting up and executing an order/shipment and it's tracking system were great and the tool is easy to navigate.

Cons

Honestly, it's very well put together. It I'm being the nit-pickiest person I know and had to say something, I'd say that perhaps a button or two could have bold text to stick out more but that is purely cosmetic and I only mention it because there's always something to do in the pursuit of perfection; but it didn't slow me down at all and they're still clear. I'm just used to bold writing on buttons I suppose, and I feel like I "have to put something" \*shrugs\*

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Managing Director

Used the software for: Less than 1 year

### "ZhenHub's warehousing, fulfillment, and shipping solutions succeeded — slick software."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2019

I had to post unique, irreplaceable, first edition books to customers across Europe and Australia. These logistical problems were new to me but ZhenHub provided the consulting I needed and their warehousing, fulfillment, and shipping solutions succeeded. As a bonus, I could manage my own data — from warehouse delivery to parcel tracking — all with ZhenHub's software. My customers are happy and I'll be using ZhenHub again.

Pros

I think ZhenHub's software is far more powerful than I realize. (I think I'm only using a fraction of what it's capable of.) Please allow me to decline answering this question. If I connected ZhenHub with my Shopify account, I think I'd have monstrous productivity.

Cons

Tracking is slow (parcels that were delivered long ago still said "dispatched"). Within "Status" I don't know the difference between "fulfilled" and "completed." The "import orders" excel has a column for phone numbers... That column should be auto-formatted to a phone number format (I had formatting issues).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Worst company ever "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 14, 2020

Horrible,don't expect any support , don't expect any service what you paid for. Now my inventory is just kept in warehouse I'm not able to do any action in my account all what is says contact by given number and nobody answering I have to stop selling because they not shipping

Pros

All what this company can do for you just to ruin your business I already having a big loss

Cons

Nothing to like it's supposed to be amazon integrated chanal ,but is not you have to add costumers manually with every order , orders is not shipped

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Ecommerce Manager

Used the software for: Less than 1 year

### "Zhenhub - Manipulative team, bad customer service, lost me thousands."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

December 23, 2019

It seems like a good idea. It's not. It's literally hell to work through their team - they do not care about there customer and will manipulate you into giving them more money (by randomly upping costs, or just forgetting to ship your products).

Pros

The integration into shopify to automate sales

Cons

The people running it delayed shipping of my products by over one month, leaving me with incredibly angry customers, and then trippled the cost of shipping my products after I had sent them inventory for the month (basically the poorest business practices I have ever seen).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Director

Used the software for: Less than 1 year

### "Great customer support, easy interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2019

Pros

Easy set-up, fast and friendly customer support, shipping back-end looks good and is easy to use. Links up well with Shopify and makes shipping a breeze.

Cons

Shipping couriers have endless bureaucracy, but it isn't Zhenhub's fault. More of a pro really, as Zhenhub helps me navigate the terrible bureaucracy of DHL and co.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Merchandiser

Used the software for: Less than 1 year

### "Easy to Use Inventory Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2016

I searched around the internet for an inventory and order management system. Many only provided free trials or I had to install the software on my computer. These systems seem to be fairly expensive but luckily I came upon ZhenHub. It was totally free and suited the purposes for my small business. What was great about it, is that I could immediately integrate my Shopify account. Sales Orders and Invoices were auto-generated saving me so much time. All the other cloud-based systems were really expensive especially if they integrated with Shopify. Overall, it's been a great experience so far. I also know they can actually help me with my physical fulfillment as well. I have yet to try this service. But I highly recommend this system.

Pros

It was easy to use and also cloud based so I could access my inventory from anywhere. Integrating with Shopify was a massive bonus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Global Sales and Distribution

Used the software for: Less than 1 year

### "ZhenHub"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2019

The system is still developing, but overall easy to use. Look forward to future editions.

Pros

Gives tracking information line by line, including specific couriers used per order. System allows for lots of specification and customization.

Cons

Buttons for specific commands can be better chosen (eg. don't use '+' for New Order).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157418/ZhenHub/reviews/)

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