# ZhenHub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ZhenHub Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/157418/ZhenHub

---

# 

 ZhenHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ZhenHub

## What is ZhenHub?

ZhenHub enables modern retailers to execute global logistics operations with ONE-CLICK. Manage inventory and orders, track packages and fulfill your orders instantly. We have created a FREE platform for merchants to easily manage their inventory, integrate with sales channels like Shopify and fulfill their orders. No more messing around with Excel spreadsheets and checking whether your data is correct. Signup for a FREE account now www.zhenhub.com/signup.html

## What is ZhenHub used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Order Management](https://www.capterra.com/order-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ZhenHub alternatives

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (164)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157418/ZhenHub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customizable Branding

Add customized logos and colors to align with company branding

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

ZhenHub 33 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create and manage digital catalog of products/services with their details, specifications, and price

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Add customized logos and colors to align with company branding

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Form predictions based on past and present data/trends

Management of inbound and outbound shipments in the context of international trade

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Group and package individual but related items as one package set

Management of the flow of things between point of origin and point of consumption.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Oversee various functions of the organization while balancing and optimizing supply and demand

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.0 (17)

4.0

Based on 17 reviews

## Pricing

Value for money

4.2 (15)

Free Trial

Free Version

Basic

$29.00

Per Month

Value for money

4.2 (15)

4.2

Based on 15 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (16)

4.3

Based on 16 reviews

## User reviews

Overall rating

4.3

Based on 17 reviews

Filter by rating

5(14)

4(0)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

DD

Danger d.

head of logistrics

Arts and Crafts

### "Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2021

Easy to communicate with the team, available 24/7.

Pros

Great service, always available and fast.

Cons

The service is perfect. Thank you Zhenhub

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jurgita M.

Director

Medical Devices

### "Worst company ever "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2020

Horrible,don't expect any support , don't expect any service what you paid for. Now my inventory is just kept in warehouse I'm not able to do any action in my account all what is says contact by given number and nobody answering I have to stop selling because they not shipping

Pros

All what this company can do for you just to ruin your business I already having a big loss

Cons

Nothing to like it's supposed to be amazon integrated chanal ,but is not you have to add costumers manually with every order , orders is not shipped

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2020

Dear Jurgita, You have been able to use the system and ship your goods out. The reason you saw an issue before is we suspect you didn't refresh the page which I support pointed out already. It seems that after this answer you have been able to ship out your 4 orders. Regarding your orders, once you were able to click on "ship by zhenhub" and not "ship" your orders were also processed and delivered. From our system you only attempted to ship 4 orders so far in which all have been processed and shipped. We hope this did not cause you to lose a lot of business. We hope now that you know how to ship your orders it will seem like a very simple process to do so. If you have any further questions please feel free to reach out to us but otherwise it is a very simple process. Definitely give us feedback on how we can further simplify our system to make it an even easier process for shipping out your orders.

MW

Mark W.

Owner

Retail

### "Zhenhub practices fraudulent accounting and extorts customers"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 23, 2020

Zhenhub is a fraudulent company who has been extorting me with outrageously inaccurate warehouse fees, sending late shipments of all my products, and shipping my products out incorrectly. They never address problems, and currently stole $1400 from me, plus they are holding tens of thousands of dollars of my inventory without responding. Avoid this company at all costs.

Pros

\-it integrates with Shopify -had good support the first few months

Cons

\-fraudulent accounting practices -extorts customers for extra money once inventory is in the Zhenhub warehouse -ships products weeks, and sometimes months late -tracking numbers never work -shipped out 100's of my products without any packaging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2021

Thank you for taking some time to review us. We sincerely apologize for your experience with our company. I believe our CEO immediately reached out to you to understand your situation and it was resolved very quickly. It seems you are now satisfied with our resolution and we thank you for your patience. Please let us know if there is anything further you need clarification with. We reached out immediately after knowing that you were dissatisfied with our service. You may reach out to us anytime at ailene@zhenhub.com. Again, thank you for your feedback. We pride ourselves on our focus on our customers' experience and this review is felt deeply in our company and we have implemented controls and solutions to prevent this situation from happening again.

AU

Anonymous User

Ecommerce Manager

Consumer Goods

### "Zhenhub - Manipulative team, bad customer service, lost me thousands."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 19, 2019

It seems like a good idea. It's not. It's literally hell to work through their team - they do not care about there customer and will manipulate you into giving them more money (by randomly upping costs, or just forgetting to ship your products).

Pros

The integration into shopify to automate sales

Cons

The people running it delayed shipping of my products by over one month, leaving me with incredibly angry customers, and then trippled the cost of shipping my products after I had sent them inventory for the month (basically the poorest business practices I have ever seen).

Reasons for choosing ZhenHub

They appeared to be a good option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mark L.

CEO

Consumer Goods

### "ZhenHub is a great solution that I highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2019

I thought that the shipping cost that I was being quoted previously with a standard carrier was high, so I googled for better options and saw that ZhenHub was highly recommended. I was in a pinch because my manufacturer in China was ready to ship and needed it taken care of ASAP. I called their Hong Kong office and had a quote within minutes that was far better than my previous. They walked me through the website, I gave them my address and they had it in Florida faster and for a better price. They're a reliable resource for my startup and I'll continue to use ZhenHub moving forward.

Pros

Definitely their great customer service. The CEO himself walked me through everything and made sure I was all set. Their costs were also much lower than I was previously quoted. The ease of setting up and executing an order/shipment and it's tracking system were great and the tool is easy to navigate.

Cons

Honestly, it's very well put together. It I'm being the nit-pickiest person I know and had to say something, I'd say that perhaps a button or two could have bold text to stick out more but that is purely cosmetic and I only mention it because there's always something to do in the pursuit of perfection; but it didn't slow me down at all and they're still clear. I'm just used to bold writing on buttons I suppose, and I feel like I "have to put something" \*shrugs\*

Reasons for choosing ZhenHub

Speed, Pricing, Tracking, Splitting the shipment option, domestic warehousing, customer service, everything!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alvaro A.

Founder

Logistics and Supply Chain

### "I have the power"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2019

Pros

Thanks to Zhenhub all I need is my mobile device to have full control and visibility. Besides their team is simply outstanding.

Cons

So far I haven't found any difficulty. Will contact their team if I do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SY

Sherman Y.

Co-founder

Computer Software

### "Attention to detail 10/10"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2019

It was great. We got to work with professional operators through Zenhub

Pros

The actual execution for the process was professional and absolutely flawless.

Cons

There was a single missing feature for mass importing orders. Might limit usage at scale.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2019

Hi Sherman, since you mentioned the mass import orders issue. We already released this new feature last week. From now on customers can do mass importing for inbound shipments.

AL

Aaron L.

Operations Manager

Import and Export

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 21, 2019

Early days and looking positive

Pros

The system is really fast! It is also intuitive, minimal training required.

Cons

The system is unable to edit/copy orders. Not that I know of. May be an online guide would be handy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

Florian D.

CEO - Geek in chief

Computer Software

### "Great service with good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2019

We were able to automate fulfillment of our online orders accross APAC

Pros

Ease of use, setting things up with our Shopify store front was a breeze. We got real good support from the team as well, always happy to setup a call to go over things

Cons

Nothing to report really, things went smooth

Alternatives considered

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)

Reasons for choosing ZhenHub

Good presentation, comprehensive pricing and friendly staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Apparel & Fashion

### "Great customer support, easy interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2019

Pros

Easy set-up, fast and friendly customer support, shipping back-end looks good and is easy to use. Links up well with Shopify and makes shipping a breeze.

Cons

Shipping couriers have endless bureaucracy, but it isn't Zhenhub's fault. More of a pro really, as Zhenhub helps me navigate the terrible bureaucracy of DHL and co.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157418/ZhenHub/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)