Who Uses This Software?

Call Centers, Conference bridge providers, providers of telephony services.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SoliCall
  • solicall.com
  • Founded 2006
  • Israel

About PBXMate

An innovative field proven software removes ambient noise and private data in call centers before it reaches the customers. The technology is based on real-time correlation of the audio from all agents in the call center. Has the following main features: Remove voices of agents sitting near the primary agent. Make sure private data of customers is not overheard by other customers. Remove shouting of the supervisor/team leader. Cancel any other disturbing office sounds. Use existing hardware.


PBXMate Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

PBXMate Reviews Recently Reviewed!

Great audio processing

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use SoliCall on all our lines, it drastically cuts out background chatter and noise when a voice is detected and brings it through nice and clear.