--- title: "Aloha Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aloha Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/157424/Review-Wave/" page_type: "product" language: "en" publication_date: "2026-11-05" --- # Aloha Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aloha ## What is Aloha? Aloha’s Patient Engagement Platform is an all-in-one solution designed to simplify patient communication, streamline workflows, and boost practice efficiency. It integrates seamlessly with your existing systems to help you manage appointments, patient follow-ups, and marketing efforts effortlessly. ## What is Aloha used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 6% Starting price $299 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aloha?[Manage this product listing](https://www.g2.com/products/aloha-2026-11-05/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aloha 4.7 (70) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (70) Ease Of Use 4.6 (568) Value For Money 4.7 (64) Value For Money 4.3 (449) Customer Service 4.8 (68) Customer Service 4.3 (557) ## Aloha alternatives [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (860)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (75)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [View all alternatives](https://www.capterra.com/p/157424/Review-Wave/alternatives/) ## FAQs about Aloha Overview ### What problems does Review Wave solve? Review Wave solves manual appointment reminder calls, fragmented patient messaging, and inconsistent review collection by automating text reminders, two-way conversations, follow-ups, and customized feedback requests. It helps healthcare practices, front-desk teams, and providers reduce no-shows, stay connected with inactive patients, capture service feedback, and direct satisfied patients to Google or Facebook reviews. Answer based on 41 reviews Overview ### Which roles and teams benefit most from Review Wave? Review Wave is most used by chiropractic practice owners, chiropractors, and doctors who want to gather patient reviews and manage their online reputation. Office and practice managers coordinate review requests and patient communication, while chiropractic assistants, therapy staff, and marketing or operations teams support follow-up workflows and local practice visibility. Answer based on 69 reviews Overview ### What company size and industries is Review Wave built for? Review Wave is built for small Health, Wellness and Fitness practices, representing 98% and 55% of reviewers, respectively. Its stated audience includes chiropractors, optometrists, dentists, audiologists, veterinarians, and orthodontists. Medical Practice accounts for 20% and Alternative Medicine 11%; 2% are enterprise users. Patient engagement is the most common use case at 53%. Answer based on 70 reviews Features and Usability ### What are the key features of Review Wave? Review Wave includes two-way text messaging, appointment scheduling, and customizable text confirmations and reminders to support patient communication and reduce missed appointments. Its review request and negative feedback management features collect patient feedback, notify practices about concerns, and allow follow-up before a public review is posted. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does Review Wave integrate with? Review Wave integrates with over 20 practice-management and healthcare platforms, including reviewer-confirmed ChiroTouch and Genesis Chiropractic Software. Its catalog also includes AdvancedEHR, Dentrix, DrChrono, Eaglesoft, Curve Dental, and Mindbody, supporting appointment scheduling, patient communications, reminders, and office workflow connections across chiropractic, dental, and wellness practices. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Review Wave offer? Review Wave provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Review Wave offer, and how do users rate the experience? Review Wave offers email/help desk, phone support, and chat. Users commonly describe support as responsive, friendly, and effective at resolving setup questions and technical issues, with many citing quick chat replies. Some users report delayed chat communication or frustration when product capabilities and integration expectations were not met. Answer based on 40 reviews Features and Usability ### Is Review Wave easy to use? Review Wave provides an approachable, customizable workspace for appointment reminders, reviews, and messaging, but advanced setup can take time. Small healthcare practices often find daily tasks easy after onboarding, while teams configuring dynamic forms, campaigns, schedulers, or integrations may encounter complex settings and need responsive support. Answer based on 28 reviews Features and Usability ### How does Review Wave help with patient communication? Review Wave supports patient communication with automated reminders, two-way texting, group messages, and mobile access that reduce phone work. Healthcare offices value real-time conversations and texting from their office number, while teams need to configure campaigns carefully to prevent duplicate or overly frequent messages, especially around same-day appointments. Answer based on 27 reviews ## Features AI summary Based on 1,263 Patient Engagement reviews Not all Patient Engagement products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) Review Wave includes **Appointment Management**. However, it does not offer **HIPAA Compliant** or **Charting**. Its **Appointment Management** capability helps practices organize bookings, reduce scheduling conflicts, and keep patient visits on track, providing teams with a clearer way to manage daily calendars and improve the overall patient experience. Appointment Management 4.9 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Messaging 4.9 (41) 63.41% of 41 reviewers that rated this feature as important or highly important Communicate using messages within the system Confirmations/Reminders 4.9 (39) 58.97% of 39 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Review Request 4.9 (30) 60.00% of 30 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Appointment Scheduling 4.7 (29) 51.72% of 29 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Negative Feedback Management 4.8 (26) 50.00% of 26 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Aloha 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Messaging: Communicate using messages within the system - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Ratings/Reviews: Ratings/Reviews - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Scheduling: Plan availability and assign specific time slots for tasks and resources - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. Features 4.6 (70) 4.6 Based on 70 reviews ## Pricing Value for money 4.7 (64) Activate $299.00 Flat Rate,Per Month Elevate $499.00 Flat Rate,Per Month Dominate $699.00 Flat Rate,Per Month Value for money 4.7 (64) 4.7 Based on 64 reviews ## Integrations [ Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (68) 4.8 Based on 68 reviews ## User reviews Overall rating 4.7 Based on 70 reviews Filter by rating Counts reflect reviews available in this feed. 5(60) 4(4) 3(2) 2(2) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner Used the software for: 3-5 years ### "The best I have tried" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2020 We use it and will continue to use it. Great company doing awesome things and doing them well. Pros We use Reviewwave for appointment reminders and review requests. There are a lot of programs that fill this niche and it is only getting more crowded so there may be better but the quality of work done and the reliability of the program is great. Tried one other one a year ago and only used it for a few weeks before switching back. Cons Costs a bit more than some of its competitors and I am not sure what else they have to offer as I have been with them for a few years and in retrospect no one has reached out to reconnect or see how we are doing. Not a negative but would be nice once/year or so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chiropractic Assistant Used the software for: Less than 1 year ### "Exactly what we were looking for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 We have seen our reviews and ratings sky-rocket in number since integrating the product as well as an increased number in kept patient appointments due to reminders and online scheduling availability. Pros The integrated prompt and ability for patients to rate and review our business via mobile device following their appointment visit. Cons It took the office quite a few phone calls with customer service to set up and fix our needs for scheduling when it came that people scheduling their own appointments online. We were, however, able to get everything exactly how it needed to be, it just took a little time and patience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Doctor Used the software for: 3-5 years ### "WATCH OUT! I would NOT use them" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 October 22, 2024 I would NOT use Aloha / Review Wave. They are average in effectiveness and terrible at customer service. Pros Did okay at reaching out to patients for reviews. Texting was the most helpful feature. Cons Most of the reviews were internal reviews for review wave which did not mean anything. Once they left an internal review, most people DID NOT want to go leave a Google review. WATCH OUT FOR CANCELLATION CONTRACTS! I changed EHR contracts and had to pay almost $1000 in cancellation fees when I needed to leave. They require 60 day cancellation. They Do Not Care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Associate Used the software for: Less than 1 year ### "Great 2-way communication with customers and automations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2024 Overall, this is a great software for 2-way communication with customers and automated appointment reminders. I do like the ability to schedule marketing messages, but there is definite room for improvement in this area. Pros I like the text message automations and the ability to schedule marketing messages to practice members. Cons Their email editor is really archaic and does not allow you to send test messages and is a little hard to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: Less than 1 year ### "Review Wave is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2022 We love Review Wave. Even from the demo we did in the very beginning, we were very pleased with their services and professionalism. They always take care of us. Their customer service is phenomenal, and we love their chat feature for support. They are always super quick to chat back and solve any problem we might have. Overall, we absolutely love Review Wave and would recommend them to everyone! Pros Automatic text reminders for appointments, automatic missed appointment texts, birthday texts, automatic feedback requests result in more Google and Facebook reviews. Love that everything is automatic and there is no thinking involved at all. They do it all for you. The integration was so easy and the Review Wave team handled it all and walked us through every single step to make sure we knew how everything worked. Cons The one and only thing I wish they had was some sort of sound alert or flashing on the icon when someone has text. The only way to know someone has text is to literally be looking at the dashboard. That would be so helpful, especially when we are busy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Five Star Reviews galore!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2022 Review Wave, as a company, has been very responsive to any issues that we may have come across...and those issues were few and far between. Pros This is the first program that finally engaged my patients successfully to review us. We proudly now advertise that we are a 5 star clinic! Our patients and our team really like the ease of text communication. I can't imagine not having this software in place. Cons Since I am not in the admin team, I cannot really give advice here, however I do know that my team loves this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Best money spent! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Missed appointments are way down and reviews have increased from 30 to 92 in almost a year. Pros It is easy and customizable. I use it everyday and see its value in my practice. Cons I wish I could make a pdf of conversations to save for files and attorney records. Right now I can only print the page to record the exchanges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chiropractor/owner Used the software for: 1-3 years ### "Excels at increasing google reviews and practice management features are a huge bonus" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Pros It has boosted our reviews 400% since we started using it. The features like online scheduling, text messaging and intake forms have been an integral role in the growth of our practice. Cons It is a little complicated to navigate through the various settings on the website. Don't always know if there is an update and new campaigns have been generated. Not easy to see what all is being sent out to patients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Office Manager Used the software for: Less than 1 year ### "Great for Messaging and Getting Reviews" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 6, 2019 Overall, we really like Review Wave and the main thing we use it for is messaging patients in our office. Both the automated messaging and the two-way texting work just great. Any time we've had questions or an issue, their support staff has been able to help us right away. Pros Review Wave works really well for automated texts (appointment reminders, missed appointment messages, birthday greetings, etc.) and for prompting people to write reviews online. Cons An issue we had at the beginning was being told the program could do some things it turns out it can't. Nothing huge, but I'd recommend really double checking to make sure you get all your questions answered up front. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### " Had a few glitches initially with our EHR " 5.0 October 23, 2017 Pros Love that it integrates with our electronic health record\`s and is automated. Understand very well be importance of reviews and the system makes it seemless Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157424/Review-Wave/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Weave vs Aloha](https://www.capterra.com/compare/141842-157424/Weave-vs-Review-Wave)