# Page 5 | Lofty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Lofty the right CRM solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157457/Lofty/reviews --- Lofty 3.9 (126) [View alternatives](https://www.capterra.com/p/157457/Lofty/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 5 - Reviews of Lofty ## Showing most helpful reviews Showing 101-125 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC John C. Owner/Broker Real Estate Used the software for: Less than 6 months ### "Run do not walk" February 1, 2020 2.0 Very disappointed. Was told I could cancel at any time but can not get them to stop billing me. Pros Initial uploading seemed to be very customer service oriented. Cons Received leads daily but have a high suspicion that none of them were legit. Did not receive one response from the leads. When I made the decision to cancel they have given me the run around and have charged me 2 extra months despite asking to cancel. Review Source RL Ryan L. Relocation Director Real Estate Used the software for: 6-12 months ### "Poor Customer Service" February 28, 2018 2.0 Pros Great interface. Very easy to incorporate into your everyday business. The drip campaign functionality works great. Cons Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team. Review Source SM Socrates M. Account Manager Real Estate Used the software for: Less than 6 months ### "Good for starters. Limited connectivity but the software works great" July 10, 2018 5.0 If you need something that will manage your contacts/relationships, send mass emails, and generate/manage leads, this is a great starting point. Pros Cost efficient and very intuitive. It has a clean UI with everything organized appropriately. Has all the main features you need in a CRM. Cons No transaction management feature of integration option to connect with an external software that provides transaction management. Review Source TB Tom B. Agent Real Estate Used the software for: Less than 6 months ### "Chime is a great platform for real estate teams" June 6, 2017 5.0 Pros The software is user friendly, easily used, and even when they update the system, I dont feel lost. They don't try to reinvent the wheel; they just make it easier to do your job. The product itself is designed with real estate agents and brokers in mind the developers utilize in-house real estate professionals so they can create the best product possible. Cons Review Source AM Andy M. Sales Executive Marketing and Advertising Used the software for: Less than 6 months ### "Efficient, straight to the point, and easy to use." April 16, 2018 4.0 Efficient and straight to the point. The features may be overwhelming at times but know you have a great Customer Support to call and its pretty easy to figure out on your own. This makes it easy to call and receive all through your laptop or desktop. Works great with CRM's that only let you call out. Pros The platform is easy to guide through. This makes it efficient in my opinion. It saves time and energy to just get what I need done. Cons Can be overwhelming with how many features there are. I have had some random loss of sound and calls during some sessions. Review Source PT Phillip T. Business Manager Real Estate Used the software for: Less than 6 months ### "Amazing!" June 14, 2017 5.0 Pros Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well. Cons It would be nice to be able to utilize docusign right through our software instead of using a zapier account. Review Source TH Todd H. Realtor Real Estate Used the software for: Less than 6 months ### "Simple, Easy to Use" July 15, 2017 4.0 Pros The interface is clean and streamlined. It makes it easy to find the contact(s) you are looking for and the app is a great sidekick to the CRM. Cons The biggest drawback is the lack of a dialer. I have used Mojo for a long time and having two separate CRMs became a hassle early on. I understand Chime is working on a dialer to compete with Mojo, and if it is anything like the CRM portion of their offering, it should be a good one. Review Source HJ Hilary J. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "FINALLY" July 11, 2017 5.0 Pros Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them! Review Source JW Jason W. Team Leader Real Estate Used the software for: Less than 6 months ### "Chime CRM is AWESOME!" August 8, 2018 5.0 I love Chime...they have every feature I want and more. Pros I love the ease of use and support is always responsive.Highly recommended all around. Our rep, is great! Cons Moving form another system is hard, but thats not on Chime. Original sales person didn't inform me of every cost (sub-domains), but that person is gone now. He was still pretty good...just didn't inform me. Review Source TH Tamra H. Realtor Real Estate Used the software for: Less than 6 months ### "Great Experience" October 12, 2017 4.0 Pros They were very helpful getting everything set up and it has been super helpful as my company and client base are growing. Cons There are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it. Review Source JR John R. Realtor Used the software for: Less than 6 months ### "Website looks good but not seeing the leads I hoped for " June 13, 2017 3.0 Pros Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened Cons Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened Review Source DN Dany N. Inside sales agent Real Estate Used the software for: Less than 6 months ### "Great Start, but could use some work." January 9, 2018 4.0 Pros The interface is very user friendly The website looks quite modern It only costs a month without marketing The crm looks very nice. The CRM has many insights into what clients are looking at Cons The CS was just okay. Sometimes they didn't respond quickly. It cannot integrate with email servers other than Gmail and Outlook. Review Source BT Brennan T. Realtor Real Estate Used the software for: Less than 6 months ### "Chime is a clean solution that has taken some time to organize but it working well now" June 13, 2017 5.0 Pros I like the ability to organize my leads into groups that have minimum contact times as well as the ability to now do property alerts by geographic boundries Cons not having HTML email options for broadcast emails or part of drip campaigns. This requires me to need to use 3rd party software like Mailchimp to send newsletters Review Source MS Maria S. Multi-Media Specialist Real Estate Used the software for: Less than 6 months ### "Our team has positive things to say about Chime" February 1, 2018 4.0 Pros Chime is always updating and adding on features. Overall the on boarding/ transition process was easy. Cons Some features our team is accustomed to from old programs aren't fully developed yet in Chime. Sometimes it take Chime support a while to get back to us and our questions aren't always answered exactly. Review Source DH Dwana H. Unemployed Government Administration Used the software for: Less than 6 months ### "Chime Debt Card" June 6, 2020 5.0 It's been great and I have family and friends use Chime too. Pros I like the fact that it does have a monthly fee for everything. Have no fees taken away from money being deposited make it better for me and my family going through this pandemic. Cons There is no bank to deposits checks and cash. Review Source RL RUTH L. REALTOR Real Estate Used the software for: Less than 6 months ### "REAL ESTATE CRM SOFTWARE" September 14, 2017 5.0 I WOULD NOT HAVE FOUND THIS PRODUCT WITHOUT THE RECOMMENDATION OF SOFTWARE ADVICE Pros THE OUT OF THE BOX CRM FEATURES ARE ROBUST INCLUDING USER DEFINED EMAIL TEMPLATES AND ACTION PLANS Cons THE IMPLEMENTATION AND TECH SUPPORT VIA EMAIL CAN BE CHALLENGING. PHONE SUPPORT WOULD BE A NICE OPTION. Review Source DB Desiree B. President Real Estate Used the software for: Less than 6 months ### " Great customer service, knowledgeable staff. " June 13, 2017 5.0 User-friendly ability to keep track of clients and the drip campaigns. At this time I have nothing to say bad about it until I learn more about how to use it. I'm currently looking to change some of the items to fit the style of communication that I choose to communicate with potential clients our current clients. Pros What I like most about the software is that it allows me to keep all of my contacts in one location and helps to keep track of tasks needed to increase business. Review Source RT Ryan T. Broker/Realtor Real Estate Used the software for: Less than 6 months ### "A Lot of Stuff for a Great Price" January 17, 2018 4.0 I believe with Chime's help I will kill it in 2018!! Pros Functionality, PRICE, customer service, able to customize website, smart drip campaigns call smart plan Cons Sometimes takes support a while to get back to you, NO direct line to call if you have questions.... Review Source BT Ben T. Realtor Real Estate Used the software for: Less than 6 months ### "Overall very simple software but effective" June 13, 2017 3.0 view of other options outside of what is my current primary CRM. I know it is lacking and I want a new option to select from. I am still testing to see if this is that tool or not. Pros Ease of use, communication logging is a great feature. The best part for me is the app on my phone it is fast and effective. Cons No ability to choose Virtual number..integration with Google Voice of other would be very nice. Existing clients wonder why I have one more number. Setting up campaigns is tedious would like to be able to import an excel spreadsheet to execute upon. Transaction and listing manager. Review Source MK Mandi K. Used the software for: 1-2 years ### "null" February 9, 2018 5.0 Review Source LO LATISHA O. Owner Warehousing Used the software for: Less than 6 months ### "Not a true fan!" March 23, 2021 4.0 Pros There is not much I like about this software Cons It shouldn't cost much to use it, although there are no "banking fees" you really pay more to load your card through retailers. Review Source SS Stephanie S. Advanced Director Retail Used the software for: Less than 6 months ### "Great experience so far!" January 1, 2020 4.0 Yes! I love that it gives the option to round up purchases to help save & no overdraft fees are great too! Pros I love the convenience and ease of an online bank like chime! My deposit was processed quickly and I hope to be able to use it more soon! Cons So far, the only setback I have found with chime is the access of depositing cash... most online banks have little to no options for depositing cash. I found the option to deposit but, at a fee of 4.95 per deposit which can be costly. Review Source EF Eric F. Manager, Marketing and Accounts Hospital & Health Care Used the software for: Less than 6 months ### "Chime is simple" March 8, 2018 5.0 Pros I like it because it is so easy to use, lets you focus on your presentation more than how to use the app Review Source BW Brandon W. Used the software for: ### "Intuitive and functional CRM for our team" January 20, 2017 5.0 The implementation and integration with the website was very smooth. Great customer service and pricing. Review Source Response from Lofty June 7, 2017 Thank you. CB Chancey B. Manager Retail Used the software for: Less than 6 months ### "Chime for maney transferring" October 25, 2019 5.0 Quick snappy transferring of money with no delay is nice Pros Simple interface. Takes no time to connect to your bank and get started. Clean menus make things easy to navigate Cons The one major drawback is the interest rate on the savinga account. At only 0.1%, its hardly worth it compared to my standard bank's rate of 1% Review Source Similar Products Featured ## Related categories [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.