Who Uses This Software?

Our target market consists of agents, teams, and brokers that are looking to boost their business through improved organization, accurate reporting, and our intelligent automation system.


Average Ratings

31 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Chime Technologies
  • chime.me
  • Founded 2016
  • United States

About chime

Chime is an all in one CRM solution suite. We offer help in generating leads, cultivating relationships, encouraging leads to close, and more. We offer many solutions for agents and teams of all sizes.


chime Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management
  • Campaign Management
  • Client / Property Matching
  • Contact Management
  • Customer Segmentation
  • Dashboard
  • Email Marketing
  • Lead Management
  • Property Alerts
  • Referral Tracking

chime Reviews Recently Reviewed!


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Serious Realtors' CRM

Aug 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Totally Realtor centric . If you have a team it has a Team Dashboard showing how many leads and how effectively they are being handled. Includes goals, easy to read analytics and property search for buyers and sellers. Chime also set up my website - now has a 'coming soon' feature for listings that is so easy to use. Great customer support, super responsive and helpful.

Cons: It's many amazing features means you have to learn the product, but Chime makes it much easier as there is a 'Show me how' instruction that walks you through whatever it is you're trying to do, step-by-step. Love it!

Overall: Works equally as well for single Realtors as Teams. Incorporates everything you need to works with clients including texting, emailing and calls inside the software. It's really a one-stop-shop for my real estate business.

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Chime has chimed in our sales!

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Smart Plans, Task managing, Lead capturing, Lead scoring, Lead managing, Property to Prospect matching, Website connection

Cons: Needs to allow for a given lead to be managed as both a buyer and a seller simultaneously.

Overall: Our team has used Chime for the past 8 months and it has significantly improved our business. We have made our own suggestions for system improvement and have seen a good portion of those implemented so far. Our customer success manager - has been fantastic!! We have met face-to-face multiple times and he has kept us updated on our suggestions and has trained us in the great improvements that keep coming from this innovative company. Customer Service has responded to our needs in a reasonable time frame. We love the Smart Plans! We set those up and live on the Tasks all day and stay on top of all the critical transaction details for our clients. The recent ability to match properties to our prospects is expected to be a huge game-changer for the way we do business!

Has a lot of potential, but also a lot of growing struggles

Jan 30, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Chime is not well set up for a team. They are lacking many basic features. I would recommend for an individual agent, but not anyone running a team at this time. They have not built in any features that are needed for a team setup. I'm sure that it will come with time and it will get to a point that it runs well for a team. If you can accept some growing pains along the way, get on board now. I'm sure pricing will go up at some point. They are constantly working to improve and it has a great foundation.

Pros: The system is very user friendly, it's quick and they are adding additional features. They have excellent pricing compared to alternatives. Overall, I feel it is an excellent foundation and it will continue to improve. Overall, I'm happy with it so far.

Cons: There are a lot of glitches, errors in the system, problems with email templates, etc. They are all items I would associate with trying to grow quickly. Basically, growing pains. Their support is good and they address most. Some issues take multiple attempts to try and get it resolved. There are also a lot of grammatical errors and poor formatting that make it into the released product that should never make it past a quaity review.

The best CRM for Real Estate Professionals

Aug 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've had 3 different CRMs before Chime, and once we got Chime it was a game changer. We love the ease of use it brings and highly recommend it to any real estate professional. We use it both for our realtor business and our investment business as well. Pros: - ease of use - seamless sync from web portal to mobile - customer service is top notch

Cons: I don't really see any cons with Chime at the moment. It is not the cheapest product out there, but in life you get what you pay for, and Chime is worth the payment.

Great Real Estate CRM

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Chime was easy to set up and integrate with my email, calendar, lead sources, transaction management, and more. I love the dashboard that shows New Leads, Opportunities, To-Do's, and Business Goals and let's me drill down into each one. It helps me manage tasks and stay on top of all my opportunities. It is affordable for our small team but has the robust features we will want/need as we grow. Customer support was easy to reach and very helpful.

Cons: I had a little trouble setting up the website integration to allow the property alerts, but I was able to work through it on my own.

Simple and easy to use

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy and straightforward CRM. I am a single user in our company and wanted a CRM to get started and this was the perfect cost efficient one for basic needs. Haven't explored all the functionalities yet though.

Cons: No built in transaction management part, needs connect with other vendors. At present I can find BrokerMint integrated, but I think it's best to connect more.

Overall: Easy to use, powerful and the efficient

Best crm I've used.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Complete tool. Constantly improving their offerings and the customer support team is very responsive.

Cons: Occasional small bugs. App can use improvements. Website should be customizable. Many things work in progress however love the progress

Best choice i have made in awhile.

Aug 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would strongly recommend to anyone that is not competing with me.

Pros: Support and implementation are 2nd to none, my company and i could not be happier. We have been using the system for about 6 months and our follow up and overall customer service has increased 10 fold.

Cons: None yet, the team at Chime has answered or fulfilled any and all issues my team of 100 has thrown at them.

Capterra-loader

Definitely a great tool to have.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is the fact that it's an all in one tool. Lead gen, CRM, mass e-mailer.

Cons: That I am unable to integrate my Yahoo account. That is probably the only con I have to say about this product.

Overall: Reminders! My follow up was horrible. I am still working on it and this is definitely a big help.

Poor Customer Service

Feb 28, 2018
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Great interface. Very easy to incorporate into your everyday business. The drip campaign functionality works great.

Cons: Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team.

Chime is a great platform for real estate teams

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly, easily used, and even when they update the system, I dont feel lost. They don't try to reinvent the wheel; they just make it easier to do your job. The product itself is designed with real estate agents and brokers in mind the developers utilize in-house real estate professionals so they can create the best product possible.

Efficient, straight to the point, and easy to use.

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The platform is easy to guide through. This makes it efficient in my opinion. It saves time and energy to just get what I need done.

Cons: Can be overwhelming with how many features there are. I have had some random loss of sound and calls during some sessions.

Overall: Efficient and straight to the point. The features may be overwhelming at times but know you have a great Customer Support to call and its pretty easy to figure out on your own. This makes it easy to call and receive all through your laptop or desktop. Works great with CRM's that only let you call out.

FINALLY

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them!

Simple, Easy to Use

Jul 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is clean and streamlined. It makes it easy to find the contact(s) you are looking for and the app is a great sidekick to the CRM.

Cons: The biggest drawback is the lack of a dialer. I have used Mojo for a long time and having two separate CRMs became a hassle early on. I understand Chime is working on a dialer to compete with Mojo, and if it is anything like the CRM portion of their offering, it should be a good one.

Good for starters. Limited connectivity but the software works great

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: If you need something that will manage your contacts/relationships, send mass emails, and generate/manage leads, this is a great starting point.

Pros: Cost efficient and very intuitive. It has a clean UI with everything organized appropriately. Has all the main features you need in a CRM.

Cons: No transaction management feature of integration option to connect with an external software that provides transaction management.

Chime CRM is AWESOME!

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love Chime...they have every feature I want and more.

Pros: I love the ease of use and support is always responsive.Highly recommended all around. Our rep, is great!

Cons: Moving form another system is hard, but thats not on Chime. Original sales person didn't inform me of every cost (sub-domains), but that person is gone now. He was still pretty good...just didn't inform me.

Great Experience

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They were very helpful getting everything set up and it has been super helpful as my company and client base are growing.

Cons: There are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it.

The most horrible people on Staff and they charge you for nothing. No products and no website

Oct 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: nothing to talk about cause they are horrible absolute horrible they just lie and promise and do not deliver especially their sales dept , managers anyone that they working there.

Cons: over charge. horrible staff, bad products. no Customer service and very too expensive . They over charged me and never gave me back the money. I would not recommend it to anyone. Promised but didnt deliver.

Great Start, but could use some work.

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is very user friendly The website looks quite modern It only costs a month without marketing The crm looks very nice. The CRM has many insights into what clients are looking at

Cons: The CS was just okay. Sometimes they didn't respond quickly. It cannot integrate with email servers other than Gmail and Outlook.

Website looks good but not seeing the leads I hoped for

Jun 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened

Cons: Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened

Chime is a clean solution that has taken some time to organize but it working well now

Jun 13, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to organize my leads into groups that have minimum contact times as well as the ability to now do property alerts by geographic boundries

Cons: not having HTML email options for broadcast emails or part of drip campaigns. This requires me to need to use 3rd party software like Mailchimp to send newsletters

Our team has positive things to say about Chime

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Chime is always updating and adding on features. Overall the on boarding/ transition process was easy.

Cons: Some features our team is accustomed to from old programs aren't fully developed yet in Chime. Sometimes it take Chime support a while to get back to us and our questions aren't always answered exactly.

REAL ESTATE CRM SOFTWARE

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I WOULD NOT HAVE FOUND THIS PRODUCT WITHOUT THE RECOMMENDATION OF SOFTWARE ADVICE

Pros: THE OUT OF THE BOX CRM FEATURES ARE ROBUST INCLUDING USER DEFINED EMAIL TEMPLATES AND ACTION PLANS

Cons: THE IMPLEMENTATION AND TECH SUPPORT VIA EMAIL CAN BE CHALLENGING. PHONE SUPPORT WOULD BE A NICE OPTION.

Amazing!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well.

Cons: It would be nice to be able to utilize docusign right through our software instead of using a zapier account.

A Lot of Stuff for a Great Price

Jan 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I believe with Chime's help I will kill it in 2018!!

Pros: Functionality, PRICE, customer service, able to customize website, smart drip campaigns call smart plan

Cons: Sometimes takes support a while to get back to you, NO direct line to call if you have questions....

Overall very simple software but effective

Jun 13, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of use, communication logging is a great feature. The best part for me is the app on my phone it is fast and effective.

Cons: No ability to choose Virtual number..integration with Google Voice of other would be very nice. Existing clients wonder why I have one more number. Setting up campaigns is tedious would like to be able to import an excel spreadsheet to execute upon. Transaction and listing manager.

Overall: view of other options outside of what is my current primary CRM. I know it is lacking and I want a new option to select from. I am still testing to see if this is that tool or not.

Great customer service, knowledgeable staff.

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is that it allows me to keep all of my contacts in one location and helps to keep track of tasks needed to increase business.

Overall: User-friendly ability to keep track of clients and the drip campaigns.

At this time I have nothing to say bad about it until I learn more about how to use it. I'm currently looking to change some of the items to fit the style of communication that I choose to communicate with potential clients our current clients.

Intuitive and functional CRM for our team

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The implementation and integration with the website was very smooth. Great customer service and pricing.

Vendor Response

by Chime Technologies on June 07, 2017

Thank you.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Chime is simple

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like it because it is so easy to use, lets you focus on your presentation more than how to use the app

It Chimes!

Aug 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the software. Ultimately, it¿s user friendly. We still have some questions, but with anything Amazon, it¿s followed by great customer service.

Cons: I wish there was some instructions videos that accompanied the onboarding of chime. Some parts are easy to follow - others not so much.