Who Uses This Software?

We cater to any company that requires a unique and intuitive user onboarding solution and an efficient way to explain processes live in the software without documentation or video tutorials.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Userlane
  • userlane.com
  • Founded 2015
  • Germany

About Userlane

With Userlane you can create step-by-step, interactive guides to explain your browser-based software to each user individually. Userlane leads every user in real time through processes and shows them where to click next or what data they need to enter within the software. The perfect solution to optimize SaaS user onboarding and boost conversion, engagement, activation and retention rates through a great UX or automate and scale staff onboarding and training.


Userlane Features

  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms

Userlane Reviews Recently Reviewed!

I highly recommend this in-app help to simplify user onboarding

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - easy to install, implement and maintain
- no technical hurdles
- customizable
- great customer support
- regular releases of new features
- great user experience
- users get in-app interactive help on the spot
- improves user engagement and user onboarding

Cons: - no pricing model for starters with only a few end-users
- no downloadable analytics reports (but coming soon)

Overall: - better user onboarding
- more user engagement
- higher conversion rate