# Page 2 | Rezku POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Rezku POS the right Restaurant POS solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157466/Rezku-POS/reviews --- Rezku POS 4.7 (42) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Rezku POS ## Showing most helpful reviews Showing 26-42 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EK Evangelos K. Owner Food & Beverages Used the software for: 6-12 months ### "The best POS!" March 16, 2023 5.0 If you have any problems or questions you can call and they are available to assist in any way! I have worked with countless companies where they put you on hold for a long time and then transfer you to every department that they have. Rezku POS is nothing like those companies, they treat all customers like they are your own coworkers! Pros The Rezku POS is a game changer for my business and the way you are able to take orders directly from the table via a tablet speeds up the production in the kitchen. Cons I have yet to find any Cons in the Rezku POS system. Reason for choosing Rezku POS Rezku POS was by far the most appealing due to the way it is run, by having the system running on the IOS platform makes it easy to use as most of my employees along with myself already are familiar with the IOS system. The Rezku POS also has all the buttons in an easy to operate way for all who are using the system. Review Source SD Scott D. Chef/owner Restaurants Used the software for: 6-12 months ### "Great system " March 13, 2023 5.0 Great experience with staff Pros Easy to use, setup and maintain. Best of all is the streamlined hardware. Cons Secondary system can be slow, connecting to host can get annoying at the worst times. Switched from [Genius](https://www.capterra.com/p/195074/Genius/) Emv reader Review Source GA Greg A. Owner Restaurants Used the software for: 1-2 years ### "VERY BEST! Restaurant POS system on the market" March 16, 2023 5.0 Pros What I like best about Rezku is the fantastic customer support not once have I called Rezku support and not had the phone picked up in less than two rings and a very helpful representative walk me through any issues. Cons We call customer by number, so a very large ticket number printed on receipt would be a huge improvement. And when I say large I mean something about 1 inch tall at the bottom of the receipt with a circle around it. Review Source AD Aaron D. Owner Hospitality Used the software for: 6-12 months ### "Top Notch POS" May 17, 2023 5.0 It has been great to work with them. Pros What we enjoyed the most is the customer service. We have used many different POS systems over the years and Rezku has the best and most reliable by far . Cons So far, nothing has been disappointing about the system. Reason for choosing Rezku POS Customer service and ease of getting answers Review Source RW Robert W. President Food & Beverages Used the software for: Less than 6 months ### "Working with this company has been a great experience. Great Product" January 11, 2018 5.0 We are a Culinary School training students for the food and beverage industry. This makes the instructors lesson easy and allows students to learn on a real POS system in our on campus Student run restaurant. Running the reports are easy and easy to understand. The schools accounting department loves the Admin side of the software very easy to use and reconcile. The software was very easy to setup and program. There were no issues except for setting the IP address on the card reader you need to be fast. But that is a hardware issue not a software. Pros The software is just what we are looking for in a training environment. There are new students using the POS everyday. From the software to the back office reports this has been a great addition to Arizona Culinary Institute. I have not dealt with a better technical support, Very patient. Review Source Response from Guest Innovations January 16, 2018 Robert, Thank you for giving us a shot and letting us prove that we are a different type of POS company. I know the decision making process was long and difficult for you. We will be there every step of the way for you. I know Brian really enjoyed working with your team helping you get set up. We are proud to be a part of your school and if we can do anything to help your student better understand the hospitality industry please don't hesitate to ask. Cheers! JM John M. Owner Food & Beverages Used the software for: Less than 6 months ### "Rezku to the Rescue!" April 19, 2023 5.0 Speed of ordering is very good. Pros Super user friendly. Hardware is ios/ipad related. Their corporate customer support is bar none. Cons Wifi connectivity is important, but Rezku does have contingency plans in place in case wifi does go out. Review Source DS Dan S. General Manager Restaurants Used the software for: Less than 6 months ### "Customer support is absolutely top notch!" April 3, 2019 5.0 While I have not dived in head first into the reports section yet (we just opened up this week), it looks very robust. Again, I cannot emphasize enough how great their tech support team is. Kudos to the team! Pros The platform is very user friendly and very easy to navigate. We just opened up a 200-seat brewpub, bar, & restaurant. Anytime I have had any issues or questions, the tech support team is absolutely phenomenal. They are helpful, patient, and easy to talk to. Setting up a new establishment has so many challenges, and having a great support team for your POS is VITAL to your success. We are very satisfied with Rezku POS. Cons My only issue is that there is no tools or resources for the host stand. That is a separate app. While I should have asked that question before we purchased the Rezku POS, I did just assume something like that would be included. Review Source Response from Guest Innovations April 16, 2019 Dan Thank you so much for your business. We are continuing to making improve Rezku. We are committed to making Rezku the best POS on the market. We have added over 100 features in the past year and expect to keep that pace over the next year. Cheers! The Rezku Team JM Jess M. Owner Food & Beverages Used the software for: 6-12 months ### "This is the best POS system I've ever used. " May 16, 2017 5.0 Pros Ease of use & ability to train others. I own an ice cream shop & most of my employees have no experience. The ability to show them an interface & have them competent within minutes is a huge time saver. The cost of this compared to some of the other legacy systems I've used (aloha, squirrel) can't be beat either. Easy to use & inexpensive is a great combo. Cons There are still a few software issues that come up. I'm assuming because it's still somewhat new. However, the tech support is first rate & the few issues that have come up were fixed immediately. Review Source Response from Guest Innovations May 16, 2017 Jess, It's truly a pleasure to work with you. You have been instrumental in our success. Your feedback has been priceless. We want our product to be the best on the market and we can't do it without partners like you. All the advice you have given us has been immensely valuable. We will continue to strive to improve our product and provide first rate service. Cheers! The Rezku Team JK Jennifer K. Owner Used the software for: Less than 6 months ### "Outstanding, intuitive and Easy to use. Having come from a retail background , this POS is so easy!" April 17, 2018 5.0 Pros We have been so impressed with the reporting and timecard functions of this system! Easy to read, timely and the items you need to know most. More importantly, the customer service team is exceptional! No question or suggestion is too small and they answer the phone! If they don't have the answer they will find it. When you have a customer trying to check out and you need a solution they are there. Seconds feel like hours and the person who answers the phone gives you the solution. In three months we have never had a long hold time or unsatisfactory customer service experience. Rezku is continually evolving based on feedback from it's customers and improving the experience. We also chose Rezku because of their no long term commitment policy. They want to EARN your business. We refer them to everyone . If you are still doing it by hand you are crazy. Great and affordable for the "Little Guy" Cons We have not had any Cons with this system! It has been easy to use , cost effective and issues we have had have been on our end Review Source Response from Guest Innovations April 20, 2018 Jennifer, We love working with Avon Inn. You guys are passionate and fun to work with. Please keep your eyes on rezku in the coming months. We are releasing some great new upgrades to make it even better. JM Jerry M. Owner Restaurants Used the software for: 1-2 years ### "Avoid at all cost!" March 7, 2023 1.0 Pros Nothing. I can not think of one thing. . Cons The credit card system never working and cost me a ton of money Review Source SE Skip E. VP/General Manager Restaurants Used the software for: Less than 6 months ### "I evaluated 6 POS platforms and Rezku ticked off all the major boxes of functionality we sought." November 9, 2017 4.0 It allows a restaurant of our size to operate efficiently without difficulty for the end user as well as the management team. Pros I like that the Rezku team is proactive and works to ensure that updates are added and proven when given input about better features needed. Their support staff is top of the line and they make sure that all issues are promptly solved or given a workable alternative. The costs involved should not be overlooked, as they are extremely competitive compared to other POS platforms. Cons The customization of reports isn't as robust as some of the other systems, but it's certainly not crippling to effectively monitor the key metrics in day to day operations. With their focus on exceptional customer service and development, I can trust that they will incorporate more features as their customer base becomes more diverse. Review Source Response from Guest Innovations November 16, 2017 Thank you for the positive review. We are working to make Rezku POS the best in the industry. You will see continuous improvements / updates to the system at no charge to you. SW Scott W. Owner Restaurants Used the software for: 6-12 months ### "Great system. " February 26, 2018 5.0 Way better than the old cash register i was using. Easier to keep track of everything. Pros The system is very easy to use. Customer support has been first rate, very helpful. Answer every time . Review Source Response from Guest Innovations March 10, 2018 Scott, It has been a pleasure working with you and your staff. You run a great organization and we are truly honored to be your partner. We continue to add more great features to streamline your restaurant and put more money in your pocket. If we can do anything to help you, please don't hesitate to ask. We are always here for you. The Rezku Team TW Teddy W. CFO Food & Beverages Used the software for: Less than 6 months ### "Redneck Smoke" February 18, 2019 5.0 We were really hard on the staff for Rezku at first because we had been using a system that had been over sold and would not meet our needs. They responded with patients and worked with us until we were comfortable with the system. Pros ease of use and customer support that is superior in this field. We have had other POS systems and this one works like it was promised Cons not much that I can think of. I would like lager screens on POS but that is personal preference Review Source Response from Guest Innovations April 16, 2019 Teddy Your input has helped us make Rezku a powerful POS. We have really enjoyed working with you. Please feel free to contact us anytime with your ideas and insight. Cheers! The Rezku Team MM Micah M. Owner Used the software for: Less than 6 months ### "Had a good start, then customer service didnt understand what i was trying to do. " October 20, 2017 3.0 Pros Response on problems. The set up on the program was a little involved but manageable. Did allow for functions on a business that doesnt have a lot of variables. Cons Didn't like the fact that after listening to what i wanted, they kept sending me the wrong cc machine. Forward 30 days, i cancelled due to unforseen event, and they wouldnt refund anything. Will never use again. Review Source Response from Guest Innovations November 16, 2017 Micah Thanks for your feedback. We strive to offer the best service in the industry. We have a great 30 day - no questions asked -return policy on our hardware. Unfortunately, we can not accept returned hardware after it has been used in a restaurant environment for months. I am unaware of any POS company that allows you to return hardware when your business closes for a full refund. Our POS and credit card processing is fully integrated. We sent you the right credit card reader (which was never hook up). You wanted your credit card processing separate from the POS which we don't do. Our POS is fully EMV and PCI compliant. Our CC integration actually lowers your liability and your costs. We are sorry about the shooting in your club and that you had to close Vibe. We are here for our customers. We fight to help businesses like yours. We wish you better days in the future. I know the closing of Vibe was heartbreaking. PC Paul C. Owner Restaurants Used the software for: Less than 6 months ### "Best POS at any price... But it's cheap" January 1, 2017 5.0 The point of sale done right. Very easy to use. Great people to work with. Tech support answers on the first ring. Pros Rezku POS is so simple to use. I looked at reveal and touch bistro, Rezku was the winner. They lowered our credit card processing rates. Cons New company. Not every feature yet but it seems like they are adding more stuff all the time. Review Source Response from Guest Innovations May 15, 2017 Thank you for your very kind words. We are in the business of helping restaurants. We see our job is to serve you by providing great service and a great product. Please continue to give us feedback. We want to exceed your expectations with price, functionality and service. We have added about two dozen new features in the last release. Please tell us if you need something specific. Cheers! The Rezku Team TL Thomas L. Post Quartermaster Military Used the software for: Less than 6 months ### "Hardest part was getting the staff trained." March 22, 2018 4.0 Pros Back office easy to maneuver for settling up menus. We can change prices and items on the fly without disrupting the service. Cons Printer prints chits for every transaction. We don't give sales chits to customers (except credit cards) so all we do all day is throw away sales chits. Be nice to turn it off for certain transactions. Review Source Response from Guest Innovations April 20, 2018 Thomas, Thanks for the positive feedback and great insight. I didn't realize that this is an issue for you. I think it is silly to waste paper. I'm sure we can fix this for you. By the way, we are releasing our quick service customer facing display this month. This will reduce paper and speed customer checkout times even more. And it is free to all of our customers. JT Jennifer T. Kitchen Manager Restaurants Used the software for: Less than 6 months ### "Happy to work with them." January 11, 2018 4.0 Pros They update and add new things all the time. Always willing to listen to what I want and try to figure out how to make it work. Cons Sometimes I feel like I'm limited in how I do things ie...inventory I want to put it in one way but it only allows for it to do another. Would rather have more control over it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.