---
title: "Stax Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Stax Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more."
source_url: "https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Stax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Stax

## What is Stax?

Stax is an all-in-one payment technology platform built for businesses that have outgrown flat-rate processors. With subscription-based pricing and 0% markup on direct-cost interchange, Stax saves businesses up to 40% on payment processing fees — no hidden costs, no percentage markups. The platform includes Stax Pay for in-person, online, and mobile payment acceptance; Stax Bill for automated recurring billing and invoicing; CardX for compliant credit card surcharging; and Stax Connect, an embedded payments solution that enables SaaS companies and ISVs to integrate full-stack payment processing directly into their software. As an end-to-end processor, Stax handles the entire transaction lifecycle in-house — from authorization to settlement — giving businesses and software platforms more control, better economics, and dedicated support. Over 30,000 businesses trust Stax to process more than $30 billion in payments.

## What is Stax used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Overall rating

Based on 149 user reviews

Reviews sentiment

Positive

80%

Neutral

3%

Negative

17%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Stax alternatives

Highest Rated

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,717)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (2,085)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,339)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/alternatives/)

## FAQs about Stax

Overview

### What problems does Stax solve?

Stax solves payment-collection delays and fragmented card-processing workflows by letting businesses accept in-person, online, remote, and invoice-based payments from one portal. Automatic deposits, recurring billing, stored cards, payment links, and transaction reporting reduce manual follow-up and reconciliation. Retailers, medical practices, field-service providers, and B2B finance staff benefit most.

Answer based on 76 reviews

Overview

### Which roles and teams benefit most from Stax?

Stax is most used by business owners, presidents, and C-suite leaders who need visibility into company finances, payment activity, and operational performance. Office managers, administrative staff, and operations teams use it to handle day-to-day payment processes, while accountants and bookkeepers support reconciliation, reporting, and financial recordkeeping.

Answer based on 146 reviews

Overview

### What company size and industries is Stax built for?

Stax is built for small businesses, which make up 97% of reviewers, especially health, wellness and fitness organizations at 12%. It also serves retail businesses (10%) and automotive companies (8%), alongside franchises, restaurants, hospitality, professional services, legal, healthcare, salons, and e-commerce. Its most common use case is payment processing.

Answer based on 146 reviews

Features and Usability

### What are the key features of Stax?

Stax includes debit and credit card processing, online payments, and in-person payments for accepting customer transactions across sales channels. It also supports mobile payments and multiple payment options, including card choices, while real-time data and reporting/analytics provide current transaction and cash-flow information. Stax also covers PCI compliance.

Answer based on 37 reviews

Limitations

### How reliable is Stax when technical issues come up?

Stax resolves many payment-platform issues through responsive support, but some businesses encounter delays with integrations and account changes. Small business teams mention occasional reporting lag, duplicate invoice concerns, login friction, and delayed notifications. Support often fixes tickets quickly, although complex cases and weekend issues can require repeated follow-up.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does Stax integrate with?

Stax integrates with over 20 third-party tools and platforms, including payment and commerce apps like Apple Pay, Google Pay, CardConnect, Shopify, WooCommerce, and Worldpay for Enterprise, plus business tools such as QuickBooks Online, QuickBooks Online Advanced, Salesforce Nonprofit Cloud, Slack, Mailchimp, and Zapier.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Stax offer?

Stax provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature review.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Stax offer, and how do users rate the experience?

Stax offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Many users describe staff as helpful, knowledgeable, and quick to resolve setup or technical questions. However, some report long waits, inconsistent answers, weak follow-up, and difficulty reaching the right representative during urgent account issues.

Answer based on 97 reviews

Features and Usability

### How easy is Stax for everyday payment processing?

Stax makes everyday card processing straightforward with an intuitive dashboard, portal payments, invoicing, and daily payouts. Merchants, including online and physical-store businesses, describe clear payment-status visibility and quick transactions. Onboarding and underwriting can take longer for some accounts, and businesses should confirm auto-batching, rates, and fee details before processing begins.

Answer based on 27 reviews

## Who uses Stax?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 17,640 Payment Processing reviews

Capterra data shows that buyers of payment processing software rank the following features as their top priorities:

-   **Data Security** (**58%** of reviewers rated this feature as critical)
-   **Online Payments** (**55%**)
-   **Mobile Access** (**53%**)

Stax supports all three features that reviewers rate highest: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect payment information, accept transactions through digital channels, and manage payments on the go, allowing teams to process sales more efficiently and serve customers with greater flexibility.

Online Payments

4.3 (70)

77.14% of 70 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Debit/Credit Card Processing

4.3 (91)

87.91% of 91 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Mobile Payments

4.1 (49)

63.27% of 49 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Multiple Payment Options

4.5 (61)

80.33% of 61 reviewers that rated this feature as important or highly important

Process payments via multiple modes directly through the application

Real-Time Data

4.1 (47)

82.98% of 47 reviewers that rated this feature as important or highly important

Receive data and information in real time

In-Person Payments

4.4 (33)

84.85% of 33 reviewers that rated this feature as important or highly important

Transactions that typically involve face-to-face interactions between the payer and the payee

Stax 55 features

### All Features
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contactless NFC: Near-field communication method to share data and process contactless payments
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Integration: Integrates with eCommerce systems
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Mobile Access: Access software remotely via mobile devices
- Mobile Card Reader: Hardware device connected to smartphones for processing payments
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Links: Send clickable links via text or email to collect payments from customers
- Payment Processing: Accept, record, and reconcile financial transactions
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- QuickBooks Integration: Integrates with QuickBooks
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

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Features

4.2 (149)

4.2

Based on 149 reviews

## Pricing

Value for money

4.2 (142)

Basic

$99.00

Flat Rate,Per Month

Value for money

4.2 (142)

4.2

Based on 142 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (144)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (144)

4.1

Based on 144 reviews

## User reviews

Overall rating

4.2

Based on 149 reviews

Filter by rating

5(99)

4(20)

3(5)

2(7)

1(18)

Mentioned topic

Sorted by most recent

MB

Misty B.

Practice Manager

Alternative Medicine

### "Practice manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2026

SO far good I am a person of a few short words, not sure I can accomplish one hundred words! I am not a fan of this survey and your excessive limitations on completing the amount of characters to complete this survey. try again!

Pros

Friendly, Helpful People I am a person of a few short words, not sure I can accomplish one hundred words!

Cons

Nothing yet I am a person of a few short words, not sure I can accomplish one hundred words! I am not a fan of this survey and your excessive limitations on completing the amount of characters to complete this survey. try again!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JM

James M.

Founder

Management Consulting

### "Reliable payment processor with clean, timely deposits"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 19, 2026

I use Stax to process credit card payments for two of my businesses. It has been a reliable processor. Payments arrive in the right account on time, fees are handled cleanly, and the dashboard makes it easy to track transactions. Better phone support is the one thing I’d add.ble payment processor

Pros

The deposits are reliable and land quickly in the correct bank account. Fees are debited on time and match what I expect, so reconciliation is simple. Once you learn the dashboard, the transaction accounting is clear and easy to use.

Cons

Customer service could be better. I’d like an 800 number where I can reach a live person for urgent issues. When something time-sensitive comes up with payments, waiting on email or chat isn’t ideal.

Switched from

[Stripe Payments](https://www.capterra.com/p/123889/Stripe/)

Fee's were too high at previous processor

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ZL

ZAI L.

CABINETRY

Warehousing

### "Great!!!Def Recommend!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 19, 2026

Overall it's great, I would definitly recommend it to other merchant as it's affortable rate and the processing utility comes with it.

Pros

How I'm able to attached invoices pdf with the payment link. And sending payment to client is very easy and straight forward

Cons

The steps of sending a invoice is a bit complex. Would be better if everything fit on 1 page so the website dont crash

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

John L.

Office Manager

Construction

### "Stax is great!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2026

Overall, I like them much better than Square. The set up process was very easy. I am very happy with Stax so far.

Pros

I like that they have customer service with people who actually help you. As opposed to square who's customer service is worse than non existent.

Cons

The fees are almost exactly the same as Square for us. Possibly slightly more than Square. So I didn't love that but the customer service is worth it.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

They have HORRENDOUS customer service. Absolutely disgusting the way they treat long standing, high volume customers.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reasons for choosing Stax

I was understanding that the pricing would be cheaper. However, it is not.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 2, 2026

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

Bradley P.

Owner

Restaurants

### "Great if you have the skill to make it work"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

August 19, 2026

Being technical, I was able to build what I needed. I built my own portal to create the reports that I needed. It's not a turnkey solution like other providers but once you get things setup it's been pretty good

Pros

They have a good API which creates a tremendous amount of flexibility. The rates are very good. The capabilities are top notch.

Cons

Support can be hard to reach. The Dejavoo terminals have a very kludgy interface and the portals are confusing and need redesign.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Locked down API did integrate well with legacy point of sale.

Alternatives considered

[Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)

Reasons for choosing Stax

The api was better, it supported EBT and the rate was better

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 25, 2026

Thank you for taking the time to share your experience! We truly appreciate your feedback and will take it into consideration as we continue to improve. Thank you for choosing to work with us. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

Jeromy P.

National Sales Director

Transportation/Trucking/Railroad

### "Stax is Awesome!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

Overall their communication and ease of use have been great we look forward to growing our business with the help of Stax!!!

Pros

So far we have had great success partnering with Stax!! We get our payouts daily with no snags. Any issues they are quick to respond and fix. Thanks Stax for helping our new business!!!!!

Cons

The initial approval process was a bit slow and drawn out. The online app sometimes doesn't update as fast as I would like and sometimes the notifications are delayed as well. Nothing that has slowed us down at all though.

Switched from

[Stripe Payments](https://www.capterra.com/p/123889/Stripe/)

pricing and integration to our website and CRM

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 25, 2026

Thank you for taking the time to share your experience!! Your kind words about our product are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

KR

Kerri R.

Owner

Construction

### "Good company "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 19, 2026

So far the overall experience has been pleasant, but I was having difficulty with my Merchant ID Number and when I called in to ask questions they couldn’t address my questions or concerns because I had the wrong ID number.

Pros

I like that they accept international cards, it makes it convenient and efficient for me to run my business.

Cons

What I like least about Stax is the monthly fees, as they are way too expensive and it’s not comparable to other merchant processors.

Alternatives considered

[Valor IMS](https://www.capterra.com/p/112210/Valor-IMS/)

Reasons for choosing Stax

I chose Stax because they accept international cards.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 25, 2026

Thank you for taking the time to share your experience! We truly appreciate your feedback and will take it into consideration as we continue to improve. Thank you for choosing to work with us. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

CG

Cami G.

Office Manager

Medical Practice

### "Great solution for our startup!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2026

It has been great. User friendly system with good customer service when needed. Also very easy for our end users to navigate payments.

Pros

Stax was easy to learn, and the onboarding call I had was great with a very knowledgeable representative who had patience and answers did all my questions.

Cons

I wish there was a good way to set up end users under customers…such as patients under a specific provider office.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for taking the time to share your experience!! Your kind words about our customer success team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link: https://staxpayments.com/referral/

WW

Wes W.

Sales and Marketing Director

Fishery

### "Stax is Great For Small Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

My overall experience with Stax has been great. It allows our small business to manage billing efficiently, and stay on top of accounts on the fly. Automatic transfers into our bank account has been wonderful as well, as it takes a step out of the process and doesn't need to be verified manually.

Pros

Stax is incredibly simple to learn and use, and allows for incredibly quick and easy invoicing. Technical support is also next to none. Any issue I run into is easy to solve with a simple phone call.

Cons

I wish the app were as functional as the website for sending new invoices. Creating a new invoice to send a customer is a piece of functionality that would be nice to have outside of the website, as the Stax app seems much more intuitive on a phone.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

TM

Tom M.

Ghostwriter and Publisher

Marketing and Advertising

### "Simple, clean, straightforward"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2026

So far, it's been great. Transferring over was clean and simple. I feel more secure with Stax than I ever did with other platforms that can shut you down without warning. Stax's assistance in getting approved was great, and knowing I provided all that verification gives me confidence that I can rely on Stax for years to come.

Pros

It's clean and simple. It's not confusing to work with and the fees are much more manageable/understandable. I come from other payment processors that charge a lot in fees for little in return. Stax is pretty clear.

Cons

I think Stax does lag a little in being able to offer instant access to funds. I understand why they can't, but it's a big gap compared to other offerings.

Switched from

[Stripe Payments](https://www.capterra.com/p/123889/Stripe/)

Stripe's fees were high, and they never offered any support during chargeback situations. I felt that they didn't help me navigate those problems, and just took my money away from me instantly every time. I didn't like that. I want a partner.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for taking the time to share your experience!! Your kind words about our services are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

[View all Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

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