--- title: "Stax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Stax Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/" page_type: "product" language: "en" --- # Stax Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Stax ## What is Stax? Stax is an all-in-one payment technology platform built for businesses that have outgrown flat-rate processors. With subscription-based pricing and 0% markup on direct-cost interchange, Stax saves businesses up to 40% on payment processing fees — no hidden costs, no percentage markups. The platform includes Stax Pay for in-person, online, and mobile payment acceptance; Stax Bill for automated recurring billing and invoicing; CardX for compliant credit card surcharging; and Stax Connect, an embedded payments solution that enables SaaS companies and ISVs to integrate full-stack payment processing directly into their software. As an end-to-end processor, Stax handles the entire transaction lifecycle in-house — from authorization to settlement — giving businesses and software platforms more control, better economics, and dedicated support. Over 30,000 businesses trust Stax to process more than $30 billion in payments. ## What is Stax used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/) Overall rating Based on 142 user reviews Reviews sentiment Positive 79% Neutral 4% Negative 18% Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Stax alternatives Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,585)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [4.6 (3,367)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,321)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/alternatives/) ## FAQs about Stax Overview ### What problems does Stax solve? Stax solves slow, manual, and fragmented payment collection by giving businesses one place to process in-person, online, remote, recurring, and invoiced payments with next-day funding, automatic deposits, and clear reporting. Small businesses, medical practices, retail merchants, and finance staff benefit most from reduced cash-flow delays, fewer manual transfers, and easier payment tracking. Answer based on 84 reviews Overview ### Which roles and teams benefit most from Stax? Stax is most used by business owners, presidents, CEOs, and other executives who need streamlined payment processing and clear financial visibility. Office managers, administrators, and operations leaders use it to manage day-to-day transactions, while accountants, bookkeepers, CFOs, and AR teams rely on it for reconciliation, cash flow tracking, and billing efficiency. Answer based on 142 reviews Overview ### What company size and industries is Stax built for? Stax is built primarily for small businesses, with 97% of reviewers from that segment, especially in health, wellness and fitness at 13% and retail at 11%. It also serves franchises, restaurants, bars, e-commerce, professional services, legal, hospitality, healthcare, salons and spas, with some use in automotive at 8%. Answer based on 142 reviews Features and Usability ### What are the key features of Stax? Stax includes core payment tools like credit card processing, ACH payment processing, payment links, and recurring billing. Differentiating features include a billing portal, customizable invoices, API integrations, and real-time reporting dashboards. Reviewers also often mention the customer portal, mobile card reader, and support during onboarding and setup. Answer based on 56 reviews Integrations ### Which third-party tools and platforms does Stax integrate with? Stax connects natively to over 20 integrations across payment, accounting, ecommerce, and business tools, including Apple Pay, Google Pay, QuickBooks, QuickBooks Online, QuickBooks Online Advanced, Salesforce.org Nonprofit Cloud, Shopify, WooCommerce, WordPress, Slack, Mailchimp, and Microsoft Dynamics AX. Answer based on 3 reviews Getting Started and Support ### How does Stax handle bugs and technical issues? Stax resolves many bugs and account issues, but support quality can feel uneven when problems are urgent or complex. Some teams get fast, helpful help through email or chat, while others face long waits, limited phone access, inconsistent answers, billing follow-up problems, and delays with integrations or refunds. Answer based on 27 reviews Getting Started and Support ### What training and onboarding options does Stax offer? Stax offers live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation provides written reference material and videos offer self-paced walkthroughs for learning features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Stax offer, and how do users rate the experience? Stax offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, thorough, and responsive during setup and troubleshooting, with some reporting fast callbacks and ticket replies. Others mention long hold times, delayed follow-up, occasional escalation needs, and frustration with unresolved funding or account issues. Answer based on 45 reviews Features and Usability ### How well does Stax handle card processing? Stax handles everyday card processing well for many small businesses, especially those focused on lowering fees and managing payments. Users often like the clear portal, reporting, and invoicing tools, but some report onboarding mistakes, delayed deposits, account holds, fee changes, and weaker mobile or terminal convenience. Answer based on 32 reviews ## Who uses Stax? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 17,379 Payment Processing reviews Capterra reviewers point to these as the top features buyers look for in payment processing software: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) Stax supports all three of the features reviewers rate highest: **Data Security**, **Online Payments**, and **Debit/Credit Card Processing**. Together, these capabilities help businesses protect payment information, accept payments through digital channels, and process card transactions efficiently, allowing teams to manage payments with greater confidence and consistency. Online Payments 4.2 (67) 76.12% of 67 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 4.2 (86) 87.21% of 86 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 4.1 (46) 63.04% of 46 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Billing & Invoicing 1.0 (7) 0.00% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Multiple Payment Options 4.5 (57) 80.70% of 57 reviewers that rated this feature as important or highly important Process payments via multiple modes directly through the application Real-Time Data 4.2 (43) 86.05% of 43 reviewers that rated this feature as important or highly important Receive data and information in real time Stax 55 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contactless NFC: Near-field communication method to share data and process contactless payments - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Integration: Integrates with eCommerce systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Financial Reporting: Generate reports to assess the financial performance of an organization - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Card Reader: Hardware device connected to smartphones for processing payments - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - QuickBooks Integration: Integrates with QuickBooks - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.2 (142) 4.2 Based on 142 reviews ## Pricing Value for money 4.2 (135) Basic $99.00 Flat Rate,Per Month Value for money 4.2 (135) 4.2 Based on 135 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (137) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (137) 4.1 Based on 137 reviews ## User reviews Overall rating 4.2 Based on 142 reviews Filter by rating 5(96) 4(16) 3(5) 2(7) 1(18) Mentioned topic Sorted by most recent CG Cami G. Office Manager Medical Practice ### "Great solution for our startup!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 It has been great. User friendly system with good customer service when needed. Also very easy for our end users to navigate payments. Pros Stax was easy to learn, and the onboarding call I had was great with a very knowledgeable representative who had patience and answers did all my questions. Cons I wish there was a good way to set up end users under customers…such as patients under a specific provider office. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Thank you for taking the time to share your experience!! Your kind words about our customer success team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link: https://staxpayments.com/referral/ WW Wes W. Sales and Marketing Director Fishery ### "Stax is Great For Small Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 My overall experience with Stax has been great. It allows our small business to manage billing efficiently, and stay on top of accounts on the fly. Automatic transfers into our bank account has been wonderful as well, as it takes a step out of the process and doesn't need to be verified manually. Pros Stax is incredibly simple to learn and use, and allows for incredibly quick and easy invoicing. Technical support is also next to none. Any issue I run into is easy to solve with a simple phone call. Cons I wish the app were as functional as the website for sending new invoices. Creating a new invoice to send a customer is a piece of functionality that would be nice to have outside of the website, as the Stax app seems much more intuitive on a phone. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ TM Tom M. Ghostwriter and Publisher Marketing and Advertising ### "Simple, clean, straightforward" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 So far, it's been great. Transferring over was clean and simple. I feel more secure with Stax than I ever did with other platforms that can shut you down without warning. Stax's assistance in getting approved was great, and knowing I provided all that verification gives me confidence that I can rely on Stax for years to come. Pros It's clean and simple. It's not confusing to work with and the fees are much more manageable/understandable. I come from other payment processors that charge a lot in fees for little in return. Stax is pretty clear. Cons I think Stax does lag a little in being able to offer instant access to funds. I understand why they can't, but it's a big gap compared to other offerings. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Stripe's fees were high, and they never offered any support during chargeback situations. I felt that they didn't help me navigate those problems, and just took my money away from me instantly every time. I didn't like that. I want a partner. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2026 Thank you for taking the time to share your experience!! Your kind words about our services are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ CC Christina C. Owner Wholesale ### "Simple Setup and Hassle-Free Processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 June 23, 2026 My overall experience with Stax has been very positive. The onboarding process was simple and straightforward, making it easy to get started. Payment processing has been reliable and efficient, and I especially appreciate the automatic fund transfers, which eliminate the need for manual deposits and save time. The platform has helped streamline payment management for my business, and the support and ease of use have made the transition smooth. Overall, Stax has been a convenient and effective payment processing solution. Pros My experience with Stax has been excellent. The onboarding process was straightforward, payment processing has been smooth and reliable, and I especially appreciate that deposits are transferred automatically. Not having to manage manual transfers has made payment management much more efficient. Cons While my overall experience with Stax has been positive, one drawback is that there can be a learning curve when navigating some of the reporting and account management features. Additionally, certain fees and pricing structures may take time to fully understand compared to simpler flat-rate processors. However, the ease of processing payments and automatic fund transfers have outweighed these challenges for my business. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I made the switch from Square to Stax because I was looking for a more cost-effective payment processing solution as my business continued to grow. Stax offered transparent pricing, competitive processing costs, and features that better fit my business needs. The transition was straightforward, payment processing has been seamless, and I especially appreciate the automatic fund transfers, which save time and eliminate the need for manual deposits. Overall, Stax has helped streamline my operations while providing a smooth payment experience for both my business and my clients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RL Rod L. Director of Product Management Automotive ### "Sign up for Stax and you will save a lot of money. Great service too!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 We are very happy working with Stax and plan to continue for a long time. The team has been very helpful even with some complicated circumstances for account setup. Pros Very competitive transactions rates. Easy account setup. Works well. Integrates easily with other tools. Cons There is very little that I can say negative about Stax. The only thing I can think of is that the account setup paperwork has become less complete recently. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) It was getting to be too expensive. Stax had much better rates. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Stax Good rates and seemed like a more professional and well-organized company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VS Viren S. Owner Construction ### "Good value and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 23, 2026 Pros Easy to use, easy to share payment links. Fees are reasonable and I like the breakdown provided for each type of charge Cons UI could use some improvement. I'd like to see a cleaner invoice page that we can share with customers. Right now the existing page feels dated and looks a bit too technical. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Stax Fees primarily - also inherited this system in an acquisition Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BW Beth W. President Telecommunications ### "Verry Happy with Stax" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 I have had a great experience with transfering to Stax. It was a pretty daunting task to move away from the processor I have been with for 15+ years, but the Stax team made it painless. Pros Stax pricing is what led me to choose themm over the others. I likes the per transaction rate over the % on sales, seems a lot more fair. I was also super impressed with their customer service and they always seem to be available to help me. Cons I have not found anything I do not like. Its been great, so far. I was worried the new portal may be difficult to get used to, but no issues yet. Switched from [Paya](https://www.capterra.com/p/251803/Paya/) Cost from Paya was getting too high and I knew there was lower options out there. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reasons for choosing Stax Pricing and customer services was much better Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Simon S. Sales Construction ### "Stax review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 23, 2026 Pros Integrates with other apps via their api and can get to a human for fixing of issues. !!!!!!!!!!!!!! Cons Initial movement took some time while onboarding. Batching on two different machines had a conflict ! Alternatives considered [CASH](https://www.capterra.com/p/92976/CASH/) Reasons for choosing Stax Customer service rep replied I hate extra characters Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RW Richard W. Psychiatrist Hospital & Health Care ### "Psychiatrist’s review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 Extremely positive. I appreciate being able to receive payment the next business day and having flexibility with remote and in person payments. Pros It is fast, convenient, and reliable. I am able to receive payment the next day and I have the opportunity to receive funds remotely or in person. Cons Nothing is wrong. Stax is creating efficiency in my psychiatric practice so that I receive payment quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP andy P. president Business Supplies and Equipment ### "Stax is good " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 Pros Easy to navigate, good prices, I like everything about it, highly recommend to anyone looking for CC processing Cons Nothing to complain about, I can not think of a negative, what more can I say except go STAX GO !!!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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