--- title: "Page 2 | Stax Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Stax the right Payment Processing solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/?page=2" page_type: "reviews" language: "en" --- Stax 4.2 (146) [View alternatives](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Page 2 - Reviews of Stax ## Showing most helpful reviews Showing 26-50 of 146 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bradley P. Owner Restaurants Used the software for: 6-12 months ### "Great if you have the skill to make it work" August 19, 2026 4.0 Being technical, I was able to build what I needed. I built my own portal to create the reports that I needed. It's not a turnkey solution like other providers but once you get things setup it's been pretty good Pros They have a good API which creates a tremendous amount of flexibility. The rates are very good. The capabilities are top notch. Cons Support can be hard to reach. The Dejavoo terminals have a very kludgy interface and the portals are confusing and need redesign. Alternatives considered [Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/) Reason for choosing Stax The api was better, it supported EBT and the rate was better Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Locked down API did integrate well with legacy point of sale. Review Source Response from Stax Payments, Inc August 25, 2026 Thank you for taking the time to share your experience! We truly appreciate your feedback and will take it into consideration as we continue to improve. Thank you for choosing to work with us. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ CC Christina C. Owner Wholesale Used the software for: 6-12 months ### "Simple Setup and Hassle-Free Processing" June 23, 2026 5.0 My overall experience with Stax has been very positive. The onboarding process was simple and straightforward, making it easy to get started. Payment processing has been reliable and efficient, and I especially appreciate the automatic fund transfers, which eliminate the need for manual deposits and save time. The platform has helped streamline payment management for my business, and the support and ease of use have made the transition smooth. Overall, Stax has been a convenient and effective payment processing solution. Pros My experience with Stax has been excellent. The onboarding process was straightforward, payment processing has been smooth and reliable, and I especially appreciate that deposits are transferred automatically. Not having to manage manual transfers has made payment management much more efficient. Cons While my overall experience with Stax has been positive, one drawback is that there can be a learning curve when navigating some of the reporting and account management features. Additionally, certain fees and pricing structures may take time to fully understand compared to simpler flat-rate processors. However, the ease of processing payments and automatic fund transfers have outweighed these challenges for my business. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I made the switch from Square to Stax because I was looking for a more cost-effective payment processing solution as my business continued to grow. Stax offered transparent pricing, competitive processing costs, and features that better fit my business needs. The transition was straightforward, payment processing has been seamless, and I especially appreciate the automatic fund transfers, which save time and eliminate the need for manual deposits. Overall, Stax has helped streamline my operations while providing a smooth payment experience for both my business and my clients. Review Source John L. Office Manager Construction Used the software for: Less than 6 months ### "Stax is great!!" August 26, 2026 4.0 Overall, I like them much better than Square. The set up process was very easy. I am very happy with Stax so far. Pros I like that they have customer service with people who actually help you. As opposed to square who's customer service is worse than non existent. Cons The fees are almost exactly the same as Square for us. Possibly slightly more than Square. So I didn't love that but the customer service is worth it. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing Stax I was understanding that the pricing would be cheaper. However, it is not. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) They have HORRENDOUS customer service. Absolutely disgusting the way they treat long standing, high volume customers. Review Source Response from Stax Payments, Inc September 2, 2026 Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ AH Andrew H. Owner Medical Practice Used the software for: 2+ years ### "Glad to be partnered with Staxx" May 20, 2026 5.0 Exceptional Customer Service and Support, easy platform, good merchant machine and online portal! I highly recommend them to all medical practices due to the high volume of cards this industry swipes. Pros I like that I do not recieve surprise fees! Stax is great, my monthly merchant charges have gone down from years past. The customer support is exceptional, someone is always available to answer and direct me with help. Even when I opened a ticket for a very specific question about integration into a new system I got a response within the hour! I fonly everyone worked that quickly. Cons No complaints about stax. For future might be nice to be able to integrate with other medical softwares because I would tell all of my chiro friends! Switched from [Clover](https://www.capterra.com/p/226864/Clover/) better pricing, new terminal, ease of portal Review Source KR Kerri R. Owner Construction Used the software for: 6-12 months ### "Good company " August 19, 2026 4.0 So far the overall experience has been pleasant, but I was having difficulty with my Merchant ID Number and when I called in to ask questions they couldn’t address my questions or concerns because I had the wrong ID number. Pros I like that they accept international cards, it makes it convenient and efficient for me to run my business. Cons What I like least about Stax is the monthly fees, as they are way too expensive and it’s not comparable to other merchant processors. Alternatives considered [Valor IMS](https://www.capterra.com/p/112210/Valor-IMS/) Reason for choosing Stax I chose Stax because they accept international cards. Review Source Response from Stax Payments, Inc August 25, 2026 Thank you for taking the time to share your experience! We truly appreciate your feedback and will take it into consideration as we continue to improve. Thank you for choosing to work with us. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ Jeromy P. National Sales Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Stax is Awesome!!!" August 19, 2026 5.0 Overall their communication and ease of use have been great we look forward to growing our business with the help of Stax!!! Pros So far we have had great success partnering with Stax!! We get our payouts daily with no snags. Any issues they are quick to respond and fix. Thanks Stax for helping our new business!!!!! Cons The initial approval process was a bit slow and drawn out. The online app sometimes doesn't update as fast as I would like and sometimes the notifications are delayed as well. Nothing that has slowed us down at all though. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) pricing and integration to our website and CRM Review Source Response from Stax Payments, Inc August 25, 2026 Thank you for taking the time to share your experience!! Your kind words about our product are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ RL Rod L. Director of Product Management Automotive Used the software for: 2+ years ### "Sign up for Stax and you will save a lot of money. Great service too!" June 23, 2026 5.0 We are very happy working with Stax and plan to continue for a long time. The team has been very helpful even with some complicated circumstances for account setup. Pros Very competitive transactions rates. Easy account setup. Works well. Integrates easily with other tools. Cons There is very little that I can say negative about Stax. The only thing I can think of is that the account setup paperwork has become less complete recently. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Stax Good rates and seemed like a more professional and well-organized company. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) It was getting to be too expensive. Stax had much better rates. Review Source VS Viren S. Owner Construction Used the software for: 2+ years ### "Good value and easy to use" June 23, 2026 4.0 Pros Easy to use, easy to share payment links. Fees are reasonable and I like the breakdown provided for each type of charge Cons UI could use some improvement. I'd like to see a cleaner invoice page that we can share with customers. Right now the existing page feels dated and looks a bit too technical. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Stax Fees primarily - also inherited this system in an acquisition Review Source LS LESLEY S. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lots of good, some meh" April 27, 2026 3.0 Over all I am pleased with the pricing, but it is less convenient than Square in many way. Customer service has been helpful and responds in a timely fashion. Pros I picked Stax because Square was increasing its prices, and I wanted to avoid passing more costs on to my customers. Cons It takes to long for yesterdays charges to make it to my bank account. Using Square, if it was charged by 8pm, it was deposited very early the next morning. The dashboard on the mobile app is not as user friendly or capable as I would like in checking daily, weekly charges. New payments using store credit cards is time consuming and cumbersome. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing Stax It made the most sense financially and had the best reviews. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) They were raising rates, and I did not want to pass on higher costs to my clients. Review Source Response from Stax Payments, Inc April 28, 2026 Thank you so much for your valuable feedback. We are sorry to hear about your experience but are glad to hear our support team was able to help assist you. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com. TM Tom M. Ghostwriter and Publisher Marketing and Advertising Used the software for: Less than 6 months ### "Simple, clean, straightforward" June 23, 2026 5.0 So far, it's been great. Transferring over was clean and simple. I feel more secure with Stax than I ever did with other platforms that can shut you down without warning. Stax's assistance in getting approved was great, and knowing I provided all that verification gives me confidence that I can rely on Stax for years to come. Pros It's clean and simple. It's not confusing to work with and the fees are much more manageable/understandable. I come from other payment processors that charge a lot in fees for little in return. Stax is pretty clear. Cons I think Stax does lag a little in being able to offer instant access to funds. I understand why they can't, but it's a big gap compared to other offerings. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Stripe's fees were high, and they never offered any support during chargeback situations. I felt that they didn't help me navigate those problems, and just took my money away from me instantly every time. I didn't like that. I want a partner. Review Source Response from Stax Payments, Inc August 6, 2026 Thank you for taking the time to share your experience!! Your kind words about our services are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ ME Marianne E. Accountant Retail Used the software for: 1-2 years ### "\[sensitive content hidden\] did a great job, Lets make him your standard for Customer Service." September 9, 2025 5.0 Overall, this interaction with customer support has been great. \[sensitive content hidden\] was very helpful, kind, and knowledgeable. That is not my normal experience with Stax Customer Service. Pros Value for Money, Ease of use, and able to follow the payments. The product is great. We do not use invoicing but we have multiple ways to allow a customer to make payments and that is very helpful. Cons The fact that our pricing goes up every quarter or six months it seems. Customer service leaves a lot to be desired on a regular basis. The answers we receive are not always consistent. We have had some unique problems that although we are told how to fix it, we get push back from the next person who helps us. Also, the fact that World pay can hold up a customer's refund is appalling. I am working with Stax not World Pay. If my customer wants a refund this should not take long, or I should not have to call and get it released. I have much more to say on this, but it is not the fault of \[sensitive content hidden\] who did a fabulous job today. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Stax We liked the cost at the time and the promise of no increase in fees. That turned out to be a misrepresentation and a large number of the things promised were taken away when Fattmerchant changed to Stax. Switched from [InstaMed](https://www.capterra.com/p/210147/InstaMed/) This is not the correct product, it was Chase Payment Processing but did not have this as an option. We switched because we liked the interface and the cost, however, Chase had much better customer service. Review Source Response from Stax Payments, Inc September 29, 2025 Thank you for taking the time to share your experience!! Your kind words about our team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ WW Wes W. Sales and Marketing Director Fishery Used the software for: Less than 6 months ### "Stax is Great For Small Business" June 24, 2026 5.0 My overall experience with Stax has been great. It allows our small business to manage billing efficiently, and stay on top of accounts on the fly. Automatic transfers into our bank account has been wonderful as well, as it takes a step out of the process and doesn't need to be verified manually. Pros Stax is incredibly simple to learn and use, and allows for incredibly quick and easy invoicing. Technical support is also next to none. Any issue I run into is easy to solve with a simple phone call. Cons I wish the app were as functional as the website for sending new invoices. Creating a new invoice to send a customer is a piece of functionality that would be nice to have outside of the website, as the Stax app seems much more intuitive on a phone. Review Source Response from Stax Payments, Inc August 6, 2026 Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ BW Beth W. President Telecommunications Used the software for: Less than 6 months ### "Verry Happy with Stax" June 23, 2026 5.0 I have had a great experience with transfering to Stax. It was a pretty daunting task to move away from the processor I have been with for 15+ years, but the Stax team made it painless. Pros Stax pricing is what led me to choose themm over the others. I likes the per transaction rate over the % on sales, seems a lot more fair. I was also super impressed with their customer service and they always seem to be available to help me. Cons I have not found anything I do not like. Its been great, so far. I was worried the new portal may be difficult to get used to, but no issues yet. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stax Pricing and customer services was much better Switched from [Paya](https://www.capterra.com/p/251803/Paya/) Cost from Paya was getting too high and I knew there was lower options out there. Review Source RG Ron G. Owner Retail Used the software for: 1-2 years ### "Fantastic Savings on Card Processing" August 29, 2025 5.0 They do offer unparalleled options for card processing with transparent billing and information. The staff is very helpful with the onboarding process, and the sales representatives are delightful to work with. Pros The savings are tremendous with this platform. I'm noticing more of my money actually going into my account and not into the creditors. The variety of platforms to which I can maintain and use for processing cards is fantastic. The ease of obtaining reports and information on past transactions is super easy. Cons Customer service is very difficult to deal with. They do not offer 24/7 customer service and there is no direct phone line to any human being. They mostly use email and online chatting to discuss issues. When problems arise over the weekend, it can be difficult to get someone to fix things quickly, but they do get fixed. Alternatives considered [CloverDX](https://www.capterra.com/p/133442/CloverDX/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stax Was recommended by another company, plus the savings options made it the clear choice to switch my card processing too. Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) Was tired of giving almost 8% of my gross sales in fees Review Source AB Adrienne B. Office Manager Medical Practice Used the software for: 2+ years ### "Office Manager" August 29, 2025 4.0 Overall, it has been a positive experience compared to other merchant services. When looking at the fees divided by the collections, it's definitely the lowest rate I've seen so far. Pros The rate is the lowest I've seen among competitors. The system is very easy to use and requires zero training. A lot of capabilities as well (ex: can send a payment link to customers as opposed to taking payments over the phone). Customer support is very easy to deal with as well. Cons If you're not careful looking at the "other fees," they could be charging you a small amount monthly for a service you never signed up for. Sometimes these fees just show up out of nowhere. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Stax Stax seemed to have the best rates at the time we were looking. Switched from [TravelBank](https://www.capterra.com/p/170784/TravelBank/) The fees were higher with the bank. Even though the bank had same day funding, it was still worth it to switch to Stax. Review Source EW Emma W. Practice Administrator Cosmetics Used the software for: Less than 6 months ### "Would not recommend Stax" December 12, 2025 2.0 Terrible process with poorly trained sales reps and customer service agents. I was told everything would automatically transfer over from our old processor. This was not true. I had to manually enter hundreds of autopayments. We were also told batches would automatically close out at the end of each day, also not true. We realized nothing was coming into the bank account and it cost us an enormous sum of income. Very poorly trained sales reps that were only motivated by their commission. It has taken me over 1 month to recover this income by calling hundreds of patients to re-collect payments. It made us look terrible! It was not worth the savings promised per year. Pros Cost savings. We were told about $10k in annual savings. After all the fees from onboarding, etc, I think the actual annual savings was closer to $3,000. Cons The transfering process. Stax did not activate the auto batch as promised costing the practice over $200,000 in loss income, which took about 1 month to get back. We are still missing over $15,000. Because of this I would not recommend Stax to anyone. Review Source Response from Stax Payments, Inc December 15, 2025 We are sorry to hear that this was your experience with our team. If we can still assist with escalating this matter to a senior leadership team member, please contact our Customer Support Team at support@staxpayments.com. VR Verified Reviewer IT Manager Retail Used the software for: 2+ years ### "Stax - Better than the rest!" September 9, 2025 5.0 Overall Stax is 10/10 I've shopped around for other solutions and no one else can compare. On either price or support. Pros While Stax is becoming a larger and larger you still maintain communications with their fantastic US based support team who will do EVERYTHING in their power to chase down any issue you may have. Cons Rate changes can be hard to follow however that is due to the underlying processor changing and Stax works with you to ensure smooth processing. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) The processing cost was drastically lower. Review Source Response from Stax Payments, Inc September 29, 2025 Thank you for taking the time to share your experience!! Your kind words about our team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ BP Bhargi P. Accountant Automotive Used the software for: Less than 6 months ### "Excellent/Intuitive" February 26, 2026 5.0 Overall, my experience improved significantly once I was able to get assistance. However, the process of returning the extra terminal that was accidentally sent to me was more difficult than expected. Pros The best thing about Stax is how easy it is to operate. The interface is intuitive, and I didn’t need much time to figure things out. Cons While the platform is very easy to use, I was disappointed by how difficult it was to get in touch with someone over the phone. The lack of accessible phone support made resolving issues more frustrating than it should have been. Switched from [National Discount Merchant Services](https://www.capterra.com/p/183599/NDMS-Merchant-Account/) Compared to my previous provider, Stax delivers more advanced and robust features. Review Source Response from Stax Payments, Inc February 27, 2026 Thank you so much for your valuable feedback. We are sorry to hear about your experience. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com. UA Umit A. President Computer Hardware Used the software for: 2+ years ### "terminal Update " September 23, 2025 5.0 We had good experience with Stax folks even before when it was FattMerchant they had good customer service. Pros Easy integration and support.. Money transfer is quick and usually is next day. We have not had any bad incidents. Cons There is flat fee for processing as your charges go up that means you are doing well and your monthly fee goes up which we are not crazy about.. Alternatives considered [Chase Software](https://www.capterra.com/p/206180/Chase-Software/) Reason for choosing Stax we chose FattMerchant because it was $79.00 a month when we started. Review Source Response from Stax Payments, Inc September 29, 2025 Thank you for taking the time to share your experience!! Your kind words about our team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ EB Edgar B. Controller Retail Used the software for: Less than 6 months ### "Stax easy to use and very good CS" February 26, 2026 5.0 very good experience with customer service and bank deposit transfer. We have no issue in regard to deposits, all transactions are accounted for. Pros easy to use and navigate website. Just browsing through the fields, I was able to find the reports I need and the daily deposits I am looking for Cons I have to sign in to another website (Payments Insider) to print the monthly statement. The monthly statement is not available in the Stax portal. Alternatives considered [Benchmark](https://www.capterra.com/p/106837/Benchmark/)[Paya](https://www.capterra.com/p/251803/Paya/) Reason for choosing Stax yes, better cc fee and charged directly to customer Switched from [Benchmark](https://www.capterra.com/p/106837/Benchmark/) better or lower cc processing fee, Stax charges less cc fee compared to Benchmark Review Source Response from Stax Payments, Inc March 2, 2026 Thank you for taking the time to share your experience!! Your kind words about our team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax & earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/ JH Jason H. Owner Food & Beverages Used the software for: Less than 6 months ### "Business Owner" October 22, 2025 5.0 Cost Savings: The subscription-based pricing is the main draw. Businesses save significant money by paying a flat monthly fee and the direct interchange cost (0% markup), avoiding the percentage-based fees charged by competitors. ​User-Friendly Platform: The Stax software platform is consistently praised for being modern, intuitive, and easy to navigate. Its centralized dashboard simplifies managing transactions, running reports, and accessing customer data. ​Powerful Features: Users value the robust, all-in-one system that includes advanced invoicing, recurring billing, and "Text2Pay" options. Pros I enjoy using Stax payments because its transparent, subscription-based pricing model saves my business money. Instead of paying a percentage of every sale, I pay a flat monthly fee with 0% markup on interchange, which provides predictable costs and significant savings on high-volume transactions. The all-in-one platform is also incredibly user-friendly, integrating everything from invoicing and recurring billing to a virtual terminal in one dashboard. Cons Functionality of batch out process. Would be best if we received warnings before completing the batch Switched from [Merchant Centric](https://www.capterra.com/p/183975/MerchantCentric/) Better service for our business and better cost of the payments Review Source RJ Rhonda J. Office Manger Medical Practice Used the software for: Less than 6 months ### "Wifi troubles" February 25, 2026 4.0 Overall Stax customer service is a great time to work with. They actually talk to you on the phone. they are on top of every problem. The device itself is a different story. Pros it is easy to use. Online access is easy to understand. Payment processing is easy. Learning curve was self explanatory. Cons I do not like that it does not have a option to print a receipt or that you can't email receipt unless you pay extra money. System is to old to hook up the our advanced wifi. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Squares processing fees where very high. Review Source Response from Stax Payments, Inc February 26, 2026 Thank you so much for your valuable feedback. We are sorry to hear about your experience but are glad to hear our support team was able to help assist you. Your satisfaction is our top priority, and we are eager to address your concerns. If you still need assistance, feel free to contact our support team at support@staxpayments.com. KV Karsten V. CEO Accounting Used the software for: Less than 6 months ### "Great Payment Processor - Good Fee Structure & Support" April 27, 2026 5.0 Contacted Stax after I got a 20% reserve on Stripe, without warning or being able to contact a human being about it. Stax got me setup within 48 hours with a great fee structure and amazing payment capabilities. Pros Solid fee structure. Personal account manager/support. Ability to take ACH over the phone without micro-deposits. Setup & approved within 48 hours. Cons The UI on their payment portal is wonky. Most other processors have much much prettier UIS. Recurring payment features are also a bit wonky, but it works so whatever. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Stripe gave me an overnight "suspension" because of 2 chargebacks out of 200 transactions. Review Source NY Nicole Y. Executive Program Development Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Would highly recommend!" June 4, 2026 4.0 We have been very happy overall. We were able to launch easily and switching from our previous process was seamless. Pros Ease of setup for us and use for our consumers. We work with a diverse population who aren’t always tech savvy. Cons We didn’t understand the billing system, still trying to understand the debit card charges. Sometimes there is a longer wait to speak with support than I would care for. But when I get help, it’s always thorough! Review Source RP Rebecca P. Co-Owner Printing Used the software for: Less than 6 months ### "Great credit card company" April 27, 2026 5.0 Stax has a great support team if you have any questions or concerns. The website is easy to manage and I get an email every day telling me how much was deposited into my account. Pros Stax has saved me money by letting me charge the customer for using their credit cards and a low fee if they use debit cards. Cons The least thing I like about Stax is just navigating how to take out the Debit fees and the monthly fees out of the deposits daily. Switched from [Merchant Services](https://www.capterra.com/p/110828/PayConex/) Merchant Services was too expensive to pay monthly. 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