Who Uses This Software?

Targetprocess is ideal for medium-sized companies and large enterprises. Can be used to effectively manage both IT and non-IT projects and processes like education, marketing and recruiting.


Average Ratings

314 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Targetprocess
  • www.targetprocess.com/
  • Founded 2004
  • Cyprus

About Targetprocess

Targetprocess is used by organizations worldwide as a visual product management tool. Targetprocess perfectly reflects the Agile methodology and enables to apply and scale Agile or use your own process for product development and management. Customers praise its flexibility and visualization functionality which leads to unique transparency across projects and programs, smarter decisions and improved departmental collaboration. Recognized in Gartners Magic Quadrant for Agile Enterprise Tools.


Targetprocess Features

  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management

Targetprocess Reviews Recently Reviewed!

Great product for advanced users

Nov 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This was a very good product once all the user training was complete.
It was great for tracking how far ahead/behind each team was to meeting their sprint goals.
A ton of integration to be able to display various forms of charts.

Cons: This software took a little more training for most users than other products in this category.
There are a few features a little more complex for basic users when first getting involved.

Our tool of choice for managing product requirements

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has excellent customization capabilities and very good reporting. We managed also to quite easily integrate it with git.

Cons: VERY long learning curve. Hard to migrate to from Trello in our example. Has also some bugs every now and then.

Functional bug tracking and spring management

Jul 11, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Reasonably easy to add new bugs and user stories to track. Can track things against multiple releases and iterations.

Cons: The search functionality needs work. Hard to find previously entered bugs and stories. Some of the views in the product could use work.

Overall: Good bug tracking and able to coordinate work for our team.

Easy, intuitive and powerful

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to quickly track and find information...very easy to collaborate with team members and customizable.

Cons: There are a few missing features, like ability to burn down story points and track in a coherent manner.

Wide range of capabilities that

May 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Provides multiple degrees of granularity so that there are relevant views and ways to organize priorities and tasks that make sense to everyone on the product team

Cons: There are too many ways to search , and each is very limited. I'm almost always disappointed with the results. The biggest gap this software has is a good overall search mechanism.

Positive for minimal use.

May 08, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of moving tickets through various states. The ability to set up custom workflows. The ability to filter by various criteria.

Cons: The lack of easily accessible tutorials or assistance with reports, views, etc. Reporting is complicated.

Great tool for what we use it for. The overall look and feel could be less confusing.

May 08, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: The search-ability. It is easy to search for historical information, and it great for multiple people using it at the same time.

Cons: The look and reporting features. It would be nice to add more reporting features, and to setup reports to be email on a weekly basis rather than manually pulling every time.

Git source integration is not easy to use.

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We need some short-cut key by using which we can easily navigate to next difference and previous difference. For now we are scrolling hole files. Please add this feature otherwise this existing feature will not be comfortable to use.

A good Management tool but a little too complicated

Mar 02, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: It is very versatile.

Cons: Slow learning curve and intimidating interface.

Overall: I think Target Process is a good tool but it has a slow learning curve. Once you get to know it, it is a good. But, specially for devs, the tool is a little bit too complicated.
And some routine tasks for Agile teams like creating new stories and/or tasks is not optimized and the interface is a bit confusing requering a lot of clicks to do what you want next (like: just create another US).

Targetprocess is Amazing

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: overall user experience, ease of use and responsiveness

Cons: splitting a story is not that easy that it was in TP2

Overall: Targetprocess in the best project management software that I've ever used! Great functionality, easy to use and has a very sexy and responsive UI with butter smooth user experience!

Recommendations to other buyers: Keep up the good work

Overall - Great and Impressive software

Mar 01, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility

Cons: Learning curve

Overall: We went through a dozen of different software packages to find a solution that would match our business process.
It has been already a year since we started using Target Process and the more we learn the more impressive.
Initially, it may be not very intuitive, but after some practice and after reading *excellent* how-to articles you can appreciate the flexibility and power.
So the learning curve may be a bit harder than other software packages, but you will get what you need.
From the cost perspective - the only thing I would suggest is to have a separate price for Active users and the rest of the users (kind of read-only / observer user, but with the capability to have work assigned to him).

Recommendations to other buyers: Improve Reporting engine or expose data to established reporting engines (like Power BI)

Great Software

Mar 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: This software is really easy to use, intuitive and fast to learn, its flexibility in create views and analysis is very good!

A flexible project management tool

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible, simple to use. Constantly developed. Good support

Cons: Can be a little clunky

Overall: We've been using TP for years, and each time we change our process, it's been quite easy to change TP

Comprehensive Project Management product

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It's comprehensive

Cons: It can be a little hard to understand at first and takes effort to split the features, stories, and tasks at first, which takes practice

Overall: I have been using Targetprocess for more than 3 years now and can't imagine using any other tool to manage projects. I have not come across a more complete product to manage sprints, features and bugs. It does so many things and does them well. I highly recommend it.

Nishant Virmani Jifflenow

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: The experience has been good so far.. little complex tool. Though the tool include all the features, yet i find it to be too complex

Highly Detailed & Powerful Kanban Software

Feb 28, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's brilliant for Kanban/Scrum tracking.

Cons: The learning curve is steep. This is not really the fault of Target Process. But more because there is so much functionality, it takes a while to learn it all.

Overall: I've been using Targetprocess for the last 12 months to keep track of tasks in the CRM area of my Marketing team and it has been fantastic. It does everything you would want with Scrum tracking - we can create iterations/sprints, measure velocity, assign stories to people, create tasks underneath that, etc.

The only thing I would suggest is that if you are new to Scrum/Kanban, because it has so many more features, TargetProcess can have a steeper learning curve than simpler tools such as Trello.

TargetProcess review

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I generally love TargetProcess . Ramp up can be steep but once learned it's very powerful. A simpler "start up" mode might be good

Excellent tool for an agile development team

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have found Target process to be incredibly easy to use and the search functionality makes the process of finding user stories, epics and features very speedy! I have enjoyed how I am able to create my own boards and the visual presentation of these has made projects and meetings much more efficient!

The basis of our entire infrastructure

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Extreme flexibility, with a solution for every workflow in a software development environment

Cons: Tough to set up initially, without a sharp couple of folks to own it, learn it, and get it going in the org.

Overall: It's a blank canvas at first, with a few processes and workflows ready to go. It took a dude at our company really considering our own process and customizing the workflow to fit that, and we were off and rolling. Swimlanes with the ability to drag items in and out, up and down. Tasks on stories with their own swimlanes. Communication and notification options that are easy to contol. TP is the hub of everything.

You want it done? Create a request. That's the way we do business and work, thanks to TargetProcess.

Bear in mind, it doesn't just happen automatically--you need an organizationally-minded individual or two to get the vision, learn the platform, and make it happen, but we've made this the hub of every operation at our company.

One of the good Project Management Software product

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: Overall rating I can give 4.7/5 . It's easy to users. I used Kanban and others before but this is way better than that. I would say best but there is always room for improvement for each product.

Product Engineering Manager

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: how configurable it is so that each team can set up things how they want it to be setup and for what works best for their team.

Cons: it is hard for people to understand the product when they first start using it. Also the queries are confusing for people who don't want to take the time to understand how they can use it.

Overall: I manage a team of 7 developers working on multiple projects, as well as manage their work in target process for their sprints.

Recommendations to other buyers: we have been using this product for a few years now, and there are some issues we run into with multiple teams and work/cards not being able to be placed in multiple projects. We also have issues with managers trying to prioritize work for their team who is working on multiple projects.

Handy tool for keeping en eye on the projects.

Feb 28, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Targetprocess for more then a year now and am perfectly satisisfied with the product. Using it every day actively to track team progress. Full of nice features.

Very good product, but needs some little addition and tuning to pass to next level

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, high customization and easy to create custom boards.

Cons: - query language is often difficult
- arrow on scrolling the board
- burn down

Overall: Generally speaking i love target process and the way you do things guys.
i would have to be honest the only thing really piss me off is the arrows in the boards in order to scroll if there are too many columns and row. i already said this many time to the tech support and also offered my experience in the canvas rendering but in 3 years you have not yet took that in consideration.

overall the product is pretty good and amazing.
My personal opinion is that the way of estimation and the timeline component are the most weak ones and i would suggest to explore them a bit more.
in a project is of course fundamental to speed up the daily work and there you can just adjust little bugs, but the real crucial point of the development is to don't make wrong estimations and being able to respect those. i think that here the tool should help more.
As i said i think this would take the product to the next level but if someone asks me if i would ever come back to some other products or jira ..... NO WAY!

Recommendations to other buyers: please see my previous review

Excellent Product & Customer Service

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use

Cons: I can't customize myself, I have to contact support. (i.e. add custom fields)

Overall: My team has been using Target Process for over a year now. We are constantly suggesting new features. Not only are they being considered, they are being implemented in the software.

Recommendations to other buyers: I have been very happy with this software and tell everyone about it.

Brilliant Tools

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Flexibility, ease of use, graphical nature, speed of response

Cons: Left navigation needs multiple levels, no undo,templates for a given team would be great

Overall: I have tried Mingle, Jira, Version One, Trello and a whole host of other PM tools and I constantly come back to TP.
It's a portfolio, story mapping, delivery and QA test tool all in one but is so much more. You can use it for software development, ticket management as well as on any project that has clear visible workflows that can be visualized. It's strengths are its flexibility and ease of use and the fact that it is constantly being improved based on real customer feedback.
The customer support and knowledge of the product is second to none.

Works great right out of the box

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to customize

Overall: I have used Target Process at 2 companies now, in very different capacities. I liked the experience so much at my previous employer, when my current job needed a project tool, I recommended TP first and did a test drive with my team. They caught on quickly and also liked a lot of the features.
The ability to add custom fields and create mashups really helps in building templates for my team to follow.

Recommendations to other buyers: Take it for a test drive as-is, then start customizing.

Good software that gets us to 90% of what we need

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: There are some features missing, such as running average velocity predictions and the ability to easily split stories in a sprint when NOT using tasks (Dev effort finished but QA effort hasn't, so split story into next sprint to realize the dev effort for velocity). But this software does seem to be quite customizable. I also wish I could clone a folder full of views instead of just cloning at the view level, for when I need to spin up another development unit.

Targetprocess is a highly flexible tool

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customization, flexibility

Cons: Hard to use

Overall: The product and engineering team at my company use Target Process to track our backlog, prioritize feature requests, triage incoming bugs, and track our sprints. The tool is very flexible and allows you to enter custom fields to suit your business needs. The only negative is that there is a high learning curve due to the amount of customization. However, once you learn how to use it, Targetprocess is a great tool to help your team stay organized.

Great Agile Software

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Lots of functionality.

Cons: Not as user friendly out of the box.

Overall: It took a little bit to get used to and some time to get the Views setup that suited us best. Now that we've got everything in motion, things are working well. Overall, I highly recommend Target Process as an agile project management tool.

A good software for organising your teams projects

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Target Process is a very rewarding experience, especially for distributed teams longing for ways to stay connected and up-to-date with regards to multiple projects and work items. The software is pretty intuitive and responsive and once you have understood the basic functionality, it's really easy to work with it on an everyday basis.

Not just for software engineering

Feb 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We use it to help visualise all the dependencies in our report production process. It's Apis allow us to further explore and customise its use so it exactly fits our business.

Really nice product, easy to use and adapt to our needs

Feb 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of ticket types. Customizable

Cons: I can't think of anything at this time.

Overall: I've been using Target Process for the better part of four years now and find that it is an easy product to use and that it can be easily configured (though I haven't had a hand in that part) to meet some of our specific needs. It provides a wide range of issue types (BUG, ISSUE, TASK, USER STORY, etc) that should be able to meet any corporation's ticketing needs.

Very helpful to manage team work

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use

Cons: restriction of entities

Overall: We used this tool to manage and keep a constant communication among the team and it was very helpful to know where was everyone at any given moment.

Lots of functionalities

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can create personalized views that are very useful to track stories in sprints.

Cons: Nothing. I haven't found a bug in it yet.

Overall: I like TargetProcess because it has a great set of functionalities. You can easily view the current sprint or past sprints, can add a User story or defect from anywhere and the best thing is that you can create personalized views.

Recommendations to other buyers: No, it's a great tool.

Best solution to track work progress

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I find it very effective as our operation team uses this tool to track the progress of each request we receive from clients. the ability to customize the UI is really helpful.

Great board, but crappy reporting

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of the boards once they are setup.

Cons: Difficult to setup boards. The reporting is not great. Limitations to what I can add logic wise.

Overall: I really like using the boards, but they can be difficult to setup. Also some of the business logic setup around the boards doesn't jive with what we want to do sometimes. The worst part for me is forecasting and reporting. It takes a lot of data for the burn down to be accurate. Which is frustrating.

Recommendations to other buyers: The burn down. Please make it more responsive and robust.

Good to use

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Convenient tool

Cons: Some filters are hard to apply

Overall: Convenient tool, good support. Some filters are unclear, but support is really friendly. New features are good.

Terrific Kanban and Scrum Tool

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy-to-use, intuitive interface. I like that I can drag items from lane to lane.

Cons: I don't like that there is no easy and obvious way to delete projects from my view. I've been using the platform for a while, and a lot of the projects I worked on at the start aren't really relevant for me any more. I'd love an easy way to archive those.

Overall: Target Process has been a terrific tool for being able to organize small and large projects alike and to stay on target. They are continually updating the platform to integrate the elements and functionality requested by their users. Overall, I like the platform, and the limitations I've had with Target Process so far aren't really alien to the entire industry of project management platforms (i.e. so much information in a single view that it can be overwhelming).

Recommendations to other buyers: Not really. I have recommended this product several times since I've started using it.

A good service, that allows lots of customization (and sometimes it's hard to handle)

Feb 24, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: One place for any information about projects

Cons: Hard work to build the rights views
Inconsistency : differents views of a same item (task /US) doesn't offer the same actions // the same way of actions (IE : assigning a team / a teamiteration)

Overall: We choose TP for it's ability to answer most of our needs in Agile / Scrum / Kanban.
You can can do almost "anything you want"... but sometimes you get lost in "what is the best way to do it".
We needed several weeks (months !) before finding the right views for each situation of our work (conception, plannification / getting things done / reviewing / making the stats /...), and the right procedure to read (or record) the right information

As there are many ways to access/edit an information, some actions are not always available when you think they would.
IE :
- Adding time spent in the past is really hardwork // especially you have to add US/tasks that weren't previously created
- Changing TeamIteration for a task or a US is not available in every view of a task/US in the work hierarchy

But in the end, TP is pretty helpful for us.
Keep on going !
Thanks guys

Recommendations to other buyers: propose "step by step" scenario // improve prebuilt sets of views

Everything I need, almost

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - online support
- design concept (all objects and concepts underneath make sense and super flexible)
- performance
- upgrade frequently

Cons: - no integration with github (ticket number is hard to use)
- no integration with Confluence
- no integrated ticket/support desk

Overall: Used TP for about 3 years. It's object design underneath make all sense from an engineer's perspective. Love all the capabilities to customize my workflow and boards, color code it with extentions etc. Support is really great! It wins JIRA and TRELLO in my opinion.

Recommendations to other buyers: Although I LOVE this product very much, I often find it's so hard to train non-engineers to use it. Business people simple don't have this 'object oriented thinking'. Views-Data-Flow design and how Epic/sprint/releases etc. related to each other... that just seem to NEVER understood by my sales teams and some stakeholders. It's too flexible for them. Yet, they play a very important part in what tools to buy. solutions guys? ;-)

complete with feature

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: amazing

Cons: amazing

Overall: my experience, target process is amazing. full of feature...
but maybe, the structure or layout more easily to use for beginner...

thanks

Recommendations to other buyers: more interactive and easily to use

Target Process is a great bugging tool

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to add or view the Target Process cards we have created - both historic cards and currently active cards

Cons: As a semi-technical person I get a little intimidated about how to use some of the advanced functions, I am still discovering your knowledge base.

Overall: Our company uses Target Process to manage our bug and product improvement process. Target Process is great for companies that have users that are geographically separated but need to work closely together.

Recommendations to other buyers: We use Target Process in our software development for Aviation/Aerospace/Manufacturing industry. One change I would make would be having date stamp on comments or additional actions taken on the Target Process card. Current implementation is a comment or action says "yesterday" or "28 days ago"

Great Scrum tool

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Great Scrum tool with lot of flexibility . Lot of advance features available and have great and clear dashboards

Slim Sleek Dynamic

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Such a trendy project management tool. Drag n drop capability is just amazing. View creations are very nice. One of my favorite feature is the filtering of views.

GREAT SOFTWARE

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: The software is easy to use and it is evolution has been remarkable over the years ! I have been worked with similar softwares before and I have no doubt to recommend TARGET PROCESS

Great product with a learning curve

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Target Process is a flexible tool which has been constantly evolving since I first tried it. Like any project management tool, it comes with a learning curve but is super customizable for tiny to massive projects

Target Process is helping us on effectively maneging our projects

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: TP is a very helpful system to manage projects of any kind and size. It is user friendly and its functionalities allowed us to have accuratte pieces of information in a very short time.
We think Target Process is on the right way and it has bringing us new features that exceeds our expectations.

Great software but so powerful that it takes getting used to

Feb 23, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Highly customizible with a solid, flexible API so we can integrate our own reporting and management systems into it.

Cons: Not much. I can't imagine how to make a piece of software this powerful and flexible without having a learning curve. It definitely has a learning curve.

Overall: We have adopted TP not just in development but for all the work we do regardless of the type (e.g. design, media buying, research, etc.). It's fantastic but it takes time for people to get the hang of it. It's a great tool and I haven't seen anything that compares.

Recommendations to other buyers: Setting it up and customizing it for your own company's workflow is the hardest part. We tried a couple different configurations over the years before we settled on one we liked. Think carefully before you configure it. You'll still get it wrong, but hopefully it'll be less wrong.

Good Software on the Way to Great

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I've been using Target Process for about a year. I've seen it go through a number of iterations, and I do believe the software is improving. Most of my experience is with the Kanban board display, which I think works extremely well. I've recently branched into the test plan and test case mechanisms. There is a bit of a learning curve, but for the most part I enjoy the feature. And for any question or issue I've had, the support team at TP has been very responsive and has resolved my issues. I'm pleased that my company is using the software and I look forward to what TP has in store for the future.

Target process on large software project

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I like the ability to build custom boards, views and reports. Customer service is great as well

Cons: Bulk actions are tough, right clicking in text editors for spell check is disabled and sometimes I just want to list all people but apparently I need to make a view for that

Overall: We have been using target process for several years on a rather large software project. We have roughly 30 members all using the software and it has been a delight to use. There are other solutions out there like Jira but TargetProcess has worked great for our needs. What sets TargetProcess apart from other solutions is their support. Anytime I have a question I have someone on live chat that can help me and every time their support has solved my questions.

Flexible and powerful system once you understand how to use it

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: The flexibility and that reports and views are only templates and can always be adjusted to suit each user

Cons: Because its flexibilty it also makes it hard to understand what is best practise.

Overall: We choose the Targetprocess since it offers most things we require. We are using it both for monitoring our maintenance and for projects. We also like the different views with both lists and kanban/scrum boards. The timeline view is also good to use when planning the work for each user.

Recommendations to other buyers: The online guide covers a lot, but it's a lot of jumping between different links. It's hard to get the full picture about a certain subject.

I can't imagine workflows without this tool

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: This has been my first experience using target process and I love it! I can't imagine workflow without it. It's been amazing for helping our teams communicate and project management.

Awesome !!!

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It was great experience using TP. Can't think of a day with out TP.

Awesome filters to list tasks.

Money well spent

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to customize
Easy to use
very accessible

Overall: Maybe this sounds familiar to some people...
As a member of an IT organization we are offering cutting edge solutions to our company users, but our own tools are, lets say not so 'edgy'.
As the leader of a solution team, I was looking for a tool which can serve as a commonly used data repository and will replace the almighty Excel sheets.
With Targetprocess we handle now demand management, release planning, progress reporting and time backreporting for several software products. The system is easy to use and you do not need to be a very technical person to create your own views.
My stakeholders like Target Process, because they can see real time what is going on and I like it, because I do not have to provide so many progress reports as I needed to.
Another very good feature of Targetprocess is its flexibility. It enabled us to implement our whole process (5 involved teams, defined handover points) within the limits of standard customization which we could do ourselves.
We are still very satisfied with our decision and I would make the same decision again.

Recommendations to other buyers: Like with all other pieces of software...it is only as good as the defined process which it supports.

Very good

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I recommend for project leaders and all who are envolved in defining tasks and assignation and axtivities tracking

Targetprocess - Elateral

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease to tracking lots of projects

Cons: The Search

Overall: Overall very good, the latest version is a vast improvement over previous ones. My only complaint is the search is a bit hit a miss In part, I think this is to do with our teams not properly tagging cards

Recommendations to other buyers: Make sure you use the tags to categorise content

Good Software

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very well rounded and gets the job done nicely.

Cons: Always have to refresh after making changes to stories/tasks.

Overall: A well written, feature rich application. A great fit for agile development. Our development process is more organized and effective now.

really good tool

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I like target process. very easy to use tool. very easy to navigate between tasks and stories. And reporting is also good.

Accessible from anywhere and easy to use

Feb 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease to use, search

Cons: Unable to update attachments. to update I have to download the file, save it and upload it. It is lot of work for a small edit.

Overall: We switched from physical board to TP. Our team loves it because it can be accessed from anywhere and status can be seen in real time. Members can communicate back and forth by emails and files, screenshots can be part of the card.

Recommendations to other buyers: Some people are reluctant to make a switch from the physical board. Give it a try to Target Process.

epay - Target Process

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I am a Solutions Designer for epay. My main role is to design functional and technical requirements for specific projects. TP in general is easy to use and my only complaint would be around character limits and the format bar. We use a section for Acceptance Criteria and large requirements can run out of room quickly. We get around this by placing main descriptions and screenshots in the larger description section. For either section, once you enter enough data, the format ribbon is static and doesn't scroll as the page continues. This forces a user to scroll up and down to select format options if they do not know the keyboard shortcuts.

The gift and the curse, a Target Process Story

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and constant improvements.

Cons: For me, there seems to be some obvious functionality that is not included such as duplicating user stories, tasks, test cases and such.

Overall: In all the application works well and has lots of value for it's role in our day to day operations. My company uses the system as the corner stone application for our agile project development system of management and for the most part it works quit well. The system is flexible enough not to lock you into a pre-determined work-flow box but structured just enough to help save you from yourself at times. There are many opportunities for improvements such as duplicating user stories, tasks, and test cases as new items, the filtering is found to be quite difficult especially for non-development folks such as myself, and the ability to share boards with outside teams or clients could be a tad more useful. In all a solid product that fits with just about any team size that is dependable and constantly improving.

Recommendations to other buyers: For me having a less developer centric approach may benefit. Not to say you should move away from that as this tool is made to help the development process, but many people who use are not developers so simplifying things such as filters would be helpful.

Simple to use

Feb 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to use.

Cons: Not easy to cut and paste some information.

Overall: Target Process give us the features that we need in our team and was adaptable easily to our scrum activities.

Target Process Review

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: All the features available make for a very flexible tool. We use it in so many ways with a whole variety of views into our execution and planning.

Cons: I do sometimes find it difficult to find a card if I don't know which view to start searching from.

Overall: Target Process allows us to have all kinds of views that meet a whole host of needs including bug tracking, feature development, release planning, product/design research and planning and more.

The best so far

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Flexibility

Cons: Slower setup time

Overall: We've been searching for a project management platform that gives us the balance we need between flexibility for unconventional projects and rigid orthodoxy. Target Process is feature rich without drowning us in a tool that compels our managers to spend as much time using the tool as actually managing what the tool is supposed to report.

Great tool

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: TargetProcess is very easy to use, it's updated very regularly and has come a long way since the version 2 we started with. The customer support is brilliant - very quick to answer questions via online chat, and always friendly and helpful.

Great Resource

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: As a front end dev, this is great to keep track of the multiple projects and the work assigned directly to me as well as seeing what my coworkers are working on and their status with it. This lets me plan out my timeline based on where they are at.

Agile Easy

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplicity and lot of features. It's perfect for tracking stories.

Cons: Learning curve is bit long if we want to go in deep but that's expected from these kind of products.
Wish there are different states for stories like Test Env Pass, UAT pass, production etc.

Overall: I have been using TargetProcess for about 18 months and the product is great. All the epics, stories and bug tracking is nice. Its convenient but requires some amount of learning curve to get into it.

Recommendations to other buyers: I wish there could be more states to the stories/bugs. Maybe user defined states.

I love target process. Manage the project and share status is very easy with Target Process.

Feb 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and customer support for my problems

Cons: Reports and statistics are not easy to generate. But it is possible that I am not good with reports and all

Overall: I am fresher in IT. I got into a project, and with 1 day I learn to use target process. Though to send statistics and graphs are bit more difficult. But you have got an amazing support team. I got my answers and also my issues were get logged and processed also. I am really happy with support. And love overall Target Process. All the best for your bright future..

Recommendations to other buyers: I wanted to see my assign and completed task easily. Like I am able to see the sprint and iteration plan. Also settings can be more easy

Initial Review

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: I really like the little amount that I have used it so far. It offers everything we need at this time.

Best Scrum tool we've come across

Feb 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The beauty of TargetProcess is in its flexibility. When we started using TP we tweaked it all kinds to track our workflow the way we wanted. Over time our process has moved a bit more true to "pure" scrum and many of those customizations have gone away. We still have tweaks here and there to track extra info or to track things just how we like, but in general the tool is right on the money.

Cons: Some of the default calculations aren't what we'd prefer. For example: the sum total of points in a feature only includes stories, not bugs. We've worked around that though.

Overall: The beauty of TargetProcess is in its flexibility. When we started using TP we tweaked it all kinds to track our workflow the way we wanted. Over time our process has moved a bit more true to "pure" scrum and many of those customizations have gone away. We still have tweaks here and there to track extra info or to track things just how we like, but in general the tool is right on the money.

Recommendations to other buyers: I love the live support. It's very helpful. I'd love more work to be done on the custom filters, they work well but could be a bit more flexible.

Exploratory view

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: Mentioned

Cons: Mentioned

Overall: The interface very good. There should be more connection points with 3rd party services. A way to create project templates is really needed. 20$ monthly is higher than what I m ready to give.

Flexible and powerful

Feb 20, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Targetprocess is a flexible and powerful software for managing our software development projects. It's possible to use simply as a basic kanban board with cards in different states, or by continuing to add depth and complexity - such as releases, sprints, test plans, cross-team projects and assignments. Only thing lacking is a good notification system. Highly recommend it.

The maximum to make easy the flexibility and comprehensiveness

Feb 20, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: UX

Cons: When things go wrong it is hard to understand why.

Overall: After a minimum of study is able to create the board for many different usage scenarios.
Those approaches for the first time, frightened by UX nontraditional, struggles and surrenders in creating customized board.

Recommendations to other buyers: Plan esecuizione query (of the board) with the item count for steps to check the correctness of the filter criteria

Great Visual Tool for Agile Projects

Feb 17, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Although the tool takes a bit of initial investment, once you get started, it is very helpful. I found it much better than tools like Trello and Pivotal.

Simply the best agile tool ever.

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customizability

Cons: lack of easy everyday task management (to be able to leave a GTD software like Things for Mac)

Overall: So the learning curve of it is sort of long, but it really worth the invested time, because this tool can support all the processes inside a company...not just development. We use it for marketing, hr, finance, sales and so on.

We Really Recommend It! :)

Recommendations to other buyers: A linear user's guide for it!

very precious

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: we prefer to use target process' comments instead of mail, because on target process is possible to find past discussions very quickly

Excellent Product

Feb 17, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: With Targetprocess our company has increased productivity about 30%. We can't imagine any more our working day without this tool. Powerful features and good reporting system helps us to measure and organize our projects development on easy way.

TargetProcess - the good, the bad and the ugly

Feb 17, 2017
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: History: We've been using target for some 3 years now.

Lets start off with some bad and the ugly:
One of the main issues we've encountered using TP is the inability to report "incidents" - core entity that should be available and recognized in a tool like this because it would allow clearer solving and tracking of issues and potential defects.
Secondly, the software itself is very complicated to learn so it can't be used efficiently right on the get go.
Thirdly, it is very unclear what this software is actually trying to be. It seems to appease all the crowds, IT, QA, Management, Business etc. and in all that it's become a jack of all trades but a master in none.

The good:
It's quite modular, and you can modify it to your demands, up to a degree. Customer support seems alright and you can see people are working on issues and are trying to expand the software as much as possible in the time given.
Thanks to the high customization features, software is able to adapt to your business and your way of working instead of you adapting to it, which is great.

Finishing thoughts:
All in all, when you start to give in too much to please everyone, you start to lose focus and start running into problems. Businesses start adapting the tool to themselves, and after a while, they adapt it wrongly, in some unnatural way that it's not supposed to be used at all. And that is a big issue that we've found.
This is a great software, but it either lacks additional features or it needs a firmer approach to using it.

good software

Feb 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Comments: very good software, i don't know nothing about "customer support" and "value for money", so no opinion about.

Great tool !

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: The flexibility of setting, the effectiveness of the tool in our daily life

Cons: functionality for story mapping

Overall: We have improved greatly in our Organization with Target Process. With several development's teams spread over several sites, we effectively share information in real time.
We have a large coverage with target and we use all the functionalities excepted the helpdesk.
We hope than on day Target Process will propose us a good functionality for Story Mapping ...

Recommendations to other buyers: Try it and you will want it

A one year customer

Feb 17, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: It's been a year I'm using TP every day. It's quite powerful but :
- it's really slow on Firefox (I've go a brand new MacBook with 16Go RAM)
- the UI has to be rethink. With so many features, it's too complicated for a new user to guess what to do and how

Useful site. Like it for the different views

Feb 17, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Has bit of a steep learning curve, but works like a charm once you get used to it.
Has everything you need. Different views are very useful.
However, not very pleased with the mobile app. Also, the product sometimes undergoes sweeping changes that has taken me by surprise (some views I was using were deprecated). Also, switched to chrome as the site seems to have issues loading in safari

Awesome Tool

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It is looking good and track day by day activities. It is very good interaction tool. People can use it more extensively

It's a good platform

Feb 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I work at big company and we use TargetProcess. It's a great platform, there are many features and it's so easy to use it.

In one word I ust wanna say its Fabulous!!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease to use
customization of board/ views
Single sign in functionality
Email notification for better follow up

Cons: Need more information regarding filtering queries

Overall: What a fabalous application, it makes my day to day testing activities easier and smarter way. I love the email notification feature which helps me to follow up the tasks/bugs without verifying indivually. When compared to other management tools like Jira and Quality centre I see ease of use in Target process and definetely Iwould recommend to my friends and colleuages.
I want to thank all the members of target process for making our lives easier. Love You all

Good software

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Comments: Few suggestions :

Need cancel option for all actions we follow in the TP. There is only once option "Finish/Finish Setup":

My Targetprocess

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Nice interface in general, easy to use.
Intuitive way of assigning work for certain releases.

Cons: Filter functionality is good, but a bit "messy" and not very user-friendly.
There is no really good way (that I have found) to highlight milestones and User Stories/Features/Epics in the time plan.

Overall: A bit of a threshold to get over in the start (hence only three stars for "Ease of Use"), but once that threshold is passed it is a really helpful and efficient tool. Very versatile and adaptable, which makes it easy to fit to your own business needs.
The SW has been a lifesaver when it comes to planning our internal and external releases.

I've haven't been in contact with Customer Support, nor do I have any idea of the price for the system - therefore I cannot really answer the last two points...

Best tool with most common features

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use

Cons: A feature that enables to integrate test cases and automation scripts

Overall: I have been using this since the past 3 years. It's very useful for small and medium range use. Very effective in ticket management and less confusing. We can have unlimited options for personal customization. We can easily export and import test cases. Best suited for agile and scrum methodologies. Have diverse options like editing tickets, comments, adding images in comments, uploading huge attachments, tagging other people in the team etc.

Removes the tedium and brings back purpose to project management.

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Often project management can become a sort of a labor intensive contract - something you know you should do, but are not sure what the gains are for all the effort involved. Target Process removes the tedium and makes Project Management rewarding again. Target Process gives you confidence in your data, so it no longer is just 'that thing' you need to do but a source of truth, and a single point of knowledge whereby you can get quantifiable trends and data from the tool. The fact that it looks nice and is easy to use, are just bonuses. Definitely would suggest giving it a trial, you won't go back to anything else, and if you have any issues their support is immediate and ever-present to help you out.

Easy to track the project

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: I like that I can track the progress of the project from anywhere. It is a big improvement over the physical board.

Great product

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am using TP for more than a 2 years and I am quite satisfied with all the aspects. Great functionalities, great support. It is not so easy to understand from developers side, this might be simplified. Maybe to have some mode for Developers, or depending on the role. Something like a predefined set of simple views that can be easily comprehended by developers, scrum masters, product owners. Actually, I have done it by myself for my team.

Beside this, the product is great. One thing I have to say I am not satisfied is that burn down charts can not be adjusted to show detailed changes.

Great tool - use for scrum

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Most of our development teams use Target Process. It's quite flexible and extensible. Support is great.

Great tool

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Managing projects stories, burn down and analytical ability

Overall: This tool is easy to understand and manage all the user story, tasks, teams assignment and allocation of the hours or with points.

Agility and Flexibility in a complete tool.

Feb 16, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fully Agile
Flexible
UX/UI
Mobile App
Good reporting
Real Time
Help Desk
API

Cons: Not cheap

Overall: They say with flexibility comes complexity, but Target Process is very Flexible and at the same time manages to make this UX platform, one of the easiest agile project management product we've every used. We've been using it for 2 years now and we couldn't do without it.

Great Product

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: No one on our team complains about this product. It has become a tool that does what we want when we want it. It helps keep us organized and lets us focus on building our product.

Super customizable and intuitive but can break unexpectedly in odd ways

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We love using Target Process, most of the time. We have our workflow customized exactly to our needs and can provide specific views for developers so everyone knows what to work on and when. The filters are super powerful, and much more intuitive than in the past. The drag & drop functionality allows us to make large scale changes quickly without a headache.

At the same time, there's a few services that break on a semi-regular basis, most prominently 'auto-update' (i.e. the comet protocol used to update the contents of the screen without needing to refresh the page) and full text search (i.e. elasticsearch based token method of searching all entities which, when disabled, prevents any kind of searching other than by-entity-number). These two can bring our productivity to a screeching halt (imagine a developer working. Sometimes we can reindex the search and get going again within an hour or so, but often we can't even access the plugin to do this (nor, frankly, should we have to).

There have been discussions about moving to Jira (which is basically the only viable competitor at this point) because of its flexibility with integrations. However, the actual product isn't easy to work with so it's been a sticking point. But, it's not out of the question.

Final note... customer support is helpful but is staffed according to European time zones. So, right when you need them the most in the US, there's one dude trying to help you and he has no path of escalation to engineers. They'll fix your problem quickly overnight, though.

Overall good experience

Feb 16, 2017
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Ive had a mostly pleasurable experience so far. The interface is easy to use and understand once you get used to it. It took a bit of time to get used to on my own but when my Co worker showed me the features I grasped it quickly. I like how you can personalize the views it made my experience unique.

Excellent for any business, tech team, or even single person use!

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The freedom the users have to create and plan just about any kind of test for anything.

Cons: Very little, I do find tiny bugs here and there but I am a software QA so I tend to attract bugs in all software.

Overall: I've been using Target process for over 2 years now and it just keeps getting better and better.
Great customer service! They always keep an open mind about customer requests and feedback.

Recommendations to other buyers: let customers submit TP bugs on TP.

Stunning! My team, my board and I love it!

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible and adaptable.
Provides independent views for the same data for distinct people, fully customisable by each person.

Cons: Mobile App needs improvement.

Overall: Target process is a step forward in Portfolio, Program and Project management. The ability to drill down from a top level to the task level allow us to manage a wide range of projects. There is a learning curve, not assigned to the product, but assigned to our mindset shift! When compared to MS Project the approach is completely different, way more flexible and adaptable. Yet, the mobile App need some improvement.

Targetprocess has been working really well for us for the last couple of years!

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: An ever-evolving product with new features and enhancements being added all the time. Very powerful when you get to know it well