# Page 3 | AUTOsist Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is AUTOsist the right Equipment Maintenance solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157517/AUTOsist/reviews

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AUTOsist

4.7 (163)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 24th, 2026

# Page 3 - Reviews of AUTOsist

## Showing most helpful reviews

Showing 51-75 of 163 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cory D.  
Fleet Manager  
Construction  
Used the software for: 1-2 years

### "Best Fleet Self-Tracking Software!"

October 2, 2018

5.0

Phenomenal functionality in all aspects: Reminders, maintenance, fuel tracking, everything across the board. They're happy to hear constructive criticism and suggestions as well as praise. I'd recommend this to families and businesses alike for anything from budgeting to full scale fleet management.

Pros

The fact that our company can manage the fleet internally without overpaying a corporate company tons of money to handle the same functions.

Cons

Literally every con that I would have, we've worked through together either on the phone or via email. VERY active customer support.

Review Source

CM

Cherry M.  
Manager  
Construction  
Used the software for: 2+ years

### "Helpful Tool "

June 7, 2023

5.0

Great software, great customer service. Kudos to \[sensitive content hidden\] for always being on top of it and helping us when needed.

Pros

This program alone has helped our business maintain organization of vehicle and machine maintenance

Cons

I think there is a lot about this program that unfortunately we have not yet explored.

Review Source

LR

Louis R.  
Tools & Parts Attendant  
Facilities Services  
Used the software for: 1-2 years

### "Excellent vehicle maintenance tracking software"

June 10, 2020

5.0

Pros

The excellent customer service ensured seamless uploading of our databases. Response to our emails is extremely quick and our requests are handled efficiently and to our complete satisfaction. When we initially started using this software we somehow managed to delete an entire data base. We notified \[SENSITIVE CONTENT HIDDEN\], who has been our customer service person, and he quickly restored the deleted data. As we became more familiar with the software we began using it more efficiently, and intuitively generated focused reports as needed. This software keeps our vehicle scheduled maintenance organized and accessible with just a few clicks. It has become an integral and indispensable asset for our department.

Cons

Not compatible with with MS Word apparently. Have to convert Word document to XL document to upload to database.

Review Source

AR

Angie R.  
SHARED SERVICES MANAGER  
Construction  
Used the software for: 1-2 years

### "autoreview"

January 17, 2023

5.0

good

Pros

The ease of downloading the app and the functionality it brings to managing our fleet

Cons

The price is a little high, and it doesnt have as many customizing options as other software we looked at

Review Source

Response from AUTOsist

January 18, 2023

Hi Angie, thanks for your review. Can you email us at support@autosist.com so we can try and help you with the custom options you would like? We have the ability to add custom sections, custom fields, and custom forms along with custom reports.

ND

Nick D.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great software for our needs"

December 3, 2019

5.0

Overall experience so far has been great. We demoed a few different systems and this was the best fit for us and our approximately 100 units. Customer support has been great, and very responsive. And onboarding / implementation was simple.

Pros

What we liked most about autosist is its ease of use. We needed a more sophisticated system fo maintenance tracking and this software fulfills all of our needs. Others that we demoed were more complicated from a user standpoint. We wanted something that would give us the proper reports we needed and also was easy to use for our mechanics. We are finally able to do away with manual spreadsheets and maintenance boards. The excel export spreadsheet is exactly what we need to track labor hours and maintenance records by department.

Cons

We haven't really run into any "cons" just yet. If I had to think of one I would say the inability to eliminate some unnecessary fields would be it. We are able to add custom fields as needed, which is great. But we are unable to remove default fields that we dont want or need. Not a big deal, but it does make for a more cluttered user entry field.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing AUTOsist

Ease of use, simple reporting

Review Source

WK

William K.  
Transportation Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Autosist Fleet Management"

December 15, 2020

5.0

When a driver first downloads the software to their phone, they always log into the wrong section trying to activate the software. Once it is opened they do not have any trouble navigating or understanding which menus to use. Customer Service helps immediately with any problems, very helpful.

Pros

This was easy to implement and get started. The customer support is excellent. We needed a solution with fuel tracking and this software has that. My drivers like how easy and efficient it is to use. We use customized check lists and trip logs daily, my drivers appreciate the efficiency. Autosist helped set up the checklists fast and efficient.

Cons

The reports need work and customization is less than perfect. My drivers complain that it takes some time for the program to open on their phone each day, other than that they really like how easy and efficient it is to use. We are pleased with the product overall.

Reason for choosing AUTOsist

Autosist had the ability to do fuel tracking in addition to the daily logs.

Review Source

TH

Tory H.  
Special Projects Coordinator  
Environmental Services  
Used the software for: Less than 6 months

### "Lots of functionality for fleet management"

December 12, 2019

4.0

Our fleet leader is having a much easier time remembering what work needs to be done, as well as what work has recently been done. Our office staff is working with the fleet team to input invoices, permits, work orders, and purchase info so all of that information is accessible to any of our users, anywhere, at any time. That way, if a driver is out of state and something happens, they have tons of relevant information at their fingertips through the app.

Pros

It works cross-platform and updates instantaneously, so I can update a vehicle's record on my desktop and my manager can check the app on her phone remotely to see the updated information. Our fleet drivers use Autosist to conduct their daily vehicle inspections and our fleet leader is automatically notified when anything has failed inspection. This keeps us aware of problems and also allows us to set reminders to check back in on recurring issues.

Cons

I'm not a fan of how "edit" mode and "view" mode look the same for records/inspections/notes. I would prefer the view mode to look more like saved information, rather than fillable fields -- if that makes sense? I constantly find myself opening a note and trying to click into the fields to start editing, then being confused as to why my cursor is x-ed out -- since I'm still on view mode, even though it looks like just the edit mode.

Review Source

EH

Eric H.  
Route Sales Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great product and great customer support"

October 1, 2020

5.0

I am very satisfied with this product and will continue to use it for years to come.

Pros

It keeps all my maintenance records in one easy to use location. I like how it's all organized, my drivers can inspect the vehicles and update milage. By doing so it can trigger a reminder to get the vehicle serviced, so keeping up with maintenance is a breeze. I especially love their customer service. They will address any concerns you have and quickly. You will not go wrong if you decide to use this platform.

Cons

I have a relatively large fleet of vehicles and overtime as more data was entered into my portal, it began to slow down on the web browser. The app on the phone remained fast. I contacted their support and they fixed the problem fast.

Review Source

JP

John P.  
Account Manager  
Construction  
Used the software for: 6-12 months

### "Autosist "

May 21, 2021

4.0

Had it for under a year so still fairly new. Will have a better idea after we have utilized it for a longer period.

Pros

The app everyone can download on there phone as we have guys that are state to state. This software allows us to ensure that our trucks are being kept up with on maintenance to prevent issues. Allows us to have everyone perform monthly inspections and report problems back I don't see many of the trucks often

Cons

Monthly inspections not being linked to the reminder.

Reason for choosing AUTOsist

Explored 3-5 different options and this one seem to fit my needs the most with what I wanted to receive out of it.

Review Source

Response from AUTOsist

June 2, 2021

Hi John, thank you for your review! We do have a feature where we can link the monthly inspections to the reminder so that when an inspection is submitted, it can automatically clear the reminder so it goes to the next interval. If you would like to activate this feature, please email us at support@autosist.com and we can take care of it for you.

JW

Jason W.  
Captain/Fleet Manager  
Public Safety  
Used the software for: Less than 6 months

### "Great for fire department use!"

December 18, 2019

4.0

This program has cut back on the use of paper for records to be filed. Everything can be kept online for easy review and I can easily record repairs and fuel use for tracking purposes.

Pros

As the fleet manager, I really like the ability of the instant notifications when the crews find a problem. With our shift schedule I don't see everyone for a few days at a time to hear about a problem, plus when the crews identify a problem they might forget to send me an email when they get back into the office. The ability of this program to work on any media device to allow adding pictures and instant notifications sent to me allows me to know about the problem right away. This allows me to get a repair scheduled right away, not days later. And all the information is stored in the cloud so I can review anything from anywhere and not lose it.

Cons

The crews wish there was an easier way to know if every truck has been checked without going to each truck individually online to see if the check has been done. If there could be some kind of indicator showing what trucks have been checked for the day that resets at midnight or whenever the user wants.

Review Source

VR

Verified Reviewer  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "This is the easiest software I've ever used"

March 13, 2018

5.0

Pros

I love the fact that you can upload your car and it's all automatic and stuff, that's my favorite part. it's a great piece of software that deserves all the medals for ease of use. Good support too.

Review Source

LK

Lori K.  
Assistant  
Construction  
Used the software for: 1-2 years

### "Great for businesses that service their own vehicles"

May 18, 2021

5.0

Easy to use, information easy to extract.

Pros

Very simple to use. We do most of our own service work in-house. Most other systems have functionality related to invoicing, billing and inventory. None of that is currently relevant information to us and we'd have to design workarounds to use the other software.

Cons

I don't dislike anything. It is so easy and doesn't require any "workarounds".

Alternatives considered

[Fullbay](https://www.capterra.com/p/170876/Fullbay/)

Reason for choosing AUTOsist

Simple

Review Source

JB

Justin B.  
President  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great app!"

March 21, 2024

5.0

Pros

Easy to use! Doesn't take a lot of time to set up.

Cons

The amount of trucks needed for certain price categories is a little low.

Review Source

MC

Matthew C.  
Senior Sergeant  
Law Enforcement  
Used the software for: 1-2 years

### "Garden City Police Department"

December 8, 2020

5.0

The customer service is great and fast. Problems are dealt with quickly and information is free flowing.

Pros

The reason that we found and use this software was to track the GCPD vehicles and information in an easier way than through the Fleet software that the City uses, which not many of us had access to and required backloading receipts for fuel. This system allows for a picture of the receipt and we do not have to keep the paper.

Cons

The connection sometimes is a little slow on adding the users.

Review Source

SF

Sam F.  
Manager  
Construction  
Used the software for: 2+ years

### "Great customer service and customization."

May 18, 2021

5.0

Pros

Ease of use, customer support, customization options.

Cons

Mobile app can be a bit buggy, sometimes reports will come through with no information.

Review Source

Response from AUTOsist

May 19, 2021

Hi Sam, thanks for your review! Can you give us a little more feedback on the app being buggy and what reports are coming with no info? We want to make sure we fix any issues for you. You can email us at support@autosist.com

KM

Kelly M.  
President  
  
Used the software for: Less than 6 months

### "Autosist is exactly what our company needed to help with our maintenance."

May 28, 2018

5.0

We are able to track our preventative maintenance to make sure trucks are serviced on regular intervals. Being able to search old records is a huge positive. I no longer have to dig through paper records to find a service record.

Pros

When the software is used on a daily basis, it sends us reminders about preventative maintenance. This is extremely important for us on our spare trucks as those are driven by multiple people and no 1 person is responsible for that truck. The way you can use the software to let the shop know of problems with the truck when they are noticed is great. This gives the maintenance shop a heads up that they will have to address it. They don't find out when the truck comes in. Autosist will build inspections to your specs. Their customer service is great. If you have a question, you talk to a person. You don't have to deal with an automated system.

Cons

The only thing I feel Autosist is missing is the ability to track inventory. Other than that, I have no complaints.

Review Source

ML

MANON L.  
Dispatch  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy to use"

March 25, 2024

5.0

great easy and help is always easy to get if needed

Pros

easy to use , when you need help it is easy to have some help

Cons

nothing everything is nice easy and help is always easy

Reason for choosing AUTOsist

easy and not to expensif help is always easy to get

Review Source

LO

Lauren O.  
Office Assistant  
Construction  
Used the software for: Less than 6 months

### "Perfect for preventative maintenance "

March 21, 2024

5.0

I've never had better customer service. \[sensitive content hidden\] has been our main point of contact, and I would highly recommend her! She always responds in a timely manner and it quick to answer our questions in a way we'll understand.

Pros

We love the service reminders! This makes it super easy for our office to keep track of what vehicles need oil changes and when we need to renew registrations.

Cons

With the size of our fleet, getting all of the VIN, license plate, and other information to set up was time consuming. But as soon as we had everything, Autosist did the rest of the set up for us.

Review Source

CH

Chris H.  
Accounting Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Better than a spreadsheet!"

May 13, 2021

5.0

Prior to using AUTOsist, we were entering all vehicle information into an enormous spreadsheet. This took way more time than any of us had. Now, the mechanics enter repairs and maintenance records as they work.

Pros

This product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee. This allows us to keep up with maintenance on our forklifts, trailers, and more.

Cons

I would like to be able to see the year and make of the vehicles without having to go into the Vehicle Details.

Review Source

US

Umair S.  
CFO  
Construction  
Used the software for: 6-12 months

### "U M Air, Inc. AUTOsist Review!"

March 29, 2023

5.0

Pros

The management and product. Start to finish we are supported. The products user interface is amazing and helps our guys with following procedure.

Cons

Nothing, I absolutely love it. I wouldn’t want to change anything on AUTOsist

Review Source

Beau A.  
General Manager  
Consumer Services  
Used the software for: 6-12 months

### "Great Value"

February 18, 2019

5.0

Pros

Having access on your phone and computer make using this program very easy. I like being able to take pictures of invoices and attach them to our service records with my phone and then edit in detail using the desktop version of the program.

Cons

If i had to make one suggestion it would be to have the ability to create reminders for repairs prior to the mileage entered. I did talk with Autosist and they suggested changing the mileage to compensate for a early reminder. Easy enough.

Review Source

DL

David L.  
Field Service Coordinator  
Construction  
Used the software for: Less than 6 months

### "Corvus Industries- Fleet Management"

December 12, 2019

5.0

When I started my position, the company have an old Microsoft Database file and it was completely outdated. I was able to quickly update and keep up to date records with this program. Now when I need to get information to my boss or one of the drivers I can do it very quickly.

Pros

I love the ease of use for both myself and for my driver's. The range of technology skills amoung my drivers vary and even the drivers who lack technology skills can use the product quickly and correctly. I also, feel that it has all of the features that I need to keep my fleet's information up to date.

Cons

I find that some of the operations can be a little redundant and require too many clicks. An example is when I want to change a driver's access rights (view, add,edit, delete) on a particular I have to toggle each driver one at a time. I think it can be simplified more.

Reason for choosing AUTOsist

For the cost and the features that were part of the program.

Review Source

JS

Justin S.  
Customer Success Director  
Food & Beverages  
Used the software for: 6-12 months

### "Definitely Simplifies Fleet Management"

December 9, 2019

4.0

It does help us track usage of the vehicles, maintenance schedules, and keep a record of the cost of repairs.

Pros

I like the organization of the program, the ability to add and remove users. I frequently just open the app to identify which truck is which.

Cons

The interface could be slightly better on the app. I don't like how there isnt a back button to go back to the garage, I just have to hit the garage button. It is a bit of a hassle to switch people from administrator down to user. The app also logs me out occasionally which is annoying.

Review Source

LH

Lanette H.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Amazing Management Tool "

May 18, 2021

5.0

At one time I had a fleet of 11 vehicles to track. It was a daily task and so difficult. This program was a game changer. I was tracking things old school on excel spreadsheets and searching in QuickBooks and putting reminders in my Outlook. It was nuts.

Pros

It allows me to have at hand no matter where I am at. Upload in the field. Save photos. The notes and reminders are awesome. Heck, it is so great I even added my pets so I could keep track of their records since I travel a lot and needed info on hand. Its for vehicles, but I needed a place to keep track of my pets vet records, reminders for vaccinations, etc. It works for that too. I've told Autosist they should make this also for health records for tracking each of my kids/pets, etc. This program has been so helpful and saved me so much time.

Cons

I don't have anything I like least.... It all works well. Whenever I have had an issue I was able to get it resolved.

Review Source

GL

Greg L.  
CEO  
Construction  
Used the software for: 6-12 months

### "review"

December 4, 2019

4.0

Overall very positive experience. This keeps us on task with inspections.

Pros

The core inspection functions are very easy to adapt and implement with Autosist's phenomenal customer service.

Cons

Would be nice is more of the features were customizable by us, but not a huge deal because the Autosist team responds quickly. I've given \[SENSITIVE CONTENT HIDDEN\] some ideas on other possible functionality.

Reason for choosing AUTOsist

Very good value for covering core functions.

Review Source

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