# Page 5 | AUTOsist Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is AUTOsist the right Equipment Maintenance solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157517/AUTOsist/reviews

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AUTOsist

4.7 (163)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 24th, 2026

# Page 5 - Reviews of AUTOsist

## Showing most helpful reviews

Showing 101-125 of 163 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BV

Brian V.  
Mechanic  
  
Used the software for: 1-2 years

### "Makes keeping track of the fleet vehicle very simple"

January 23, 2018

5.0

Pros

No more paper work and texmessges notification and everything is on my phone so I can check vin numbers if I have to order parts

Cons

The only thing that has been a problem is in a steel building I sometimes don't have reception and won't up date but that's it

Review Source

PN

Paul N.  
Ranch Manager  
Ranching  
Used the software for: 6-12 months

### "Great for Farm&Ranch"

December 9, 2020

5.0

Pros

I like that all employees can access on there phones, and it is very user friendly. Also like the ability to create a customized spreadsheet.

Cons

Probably my only dislike is, I think it’s a little on the expensive side.

Review Source

CK

Caitlin K.  
Accounting/Office Manager  
Security and Investigations  
Used the software for: Less than 6 months

### "Fleet Management Software"

January 10, 2023

5.0

Pros

The enrollment process was easy and quick. We have about 20 fleet vehicle and it was extremely user friendly to set them all up and assign them to drivers. Our drivers favorite feature is that they are able to upload gas receipts and not have to try to hang on to them all.

Cons

The only thing missing (and it might be an option I am overlooking) is some sort of GPS device that would communicate with the software to track mileage so that the user doesn't have to manually put it in.

Review Source

SS

SUZANNE S.  
ADMINISTRATION  
Public Safety  
Used the software for: 2+ years

### "BASIC FLEET TRACKING "

May 14, 2021

4.0

Pros

YOU CAN USE / ADD PICTURES WHICH HELPS IN IDENTIFYING NOT ONLY THE VEIHICLE BUT ALSO FOR THE DRIVERS TO IDENTIFY CONCERNS

Cons

DOES NOT AUTO CALCULATE WHEN SERVICE IS DUE ON VEHICLE

Review Source

Response from AUTOsist

May 19, 2021

Hi Suzanne, thanks for your review. Any chance we can get more feedback on how we can improve and make it a better experience for you?

MH

Martin H.  
Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Autosist "

May 13, 2021

4.0

Great, we now have an automated service planner system and it also keeps a record of each vehicle or equipment so that we can print and send a report for each unit each year.

Pros

The system self manages service requests ensuring we complete all works scheduled and if it goes over due it reminds you.

Cons

Needs to be more flexible in changing some of the fields to suit our set up

Reason for choosing AUTOsist

looked the best option for what we were trying to complete without it offering invoicing/ CRM or anything else it just does what it says it will without the upselling of other systems

Review Source

VR

Verified Reviewer  
General Manager  
  
Used the software for: Less than 6 months

### "Had zero idea what was going on with our fleet, now we do which is a relief."

January 19, 2018

4.0

We had no idea what was going on with the maintenance on our fleet and were starting to have vehicles break down with blown engines. This has helped us get better control of our fleet and know what's going on with them.

Pros

Being able to upload photos of the service receipts. That's why I chose Autosist, I couldn't find another service that had this feature, or at least as well ' as easy to use.

Cons

I haven't really found much of a tutorial or FAQ, or anything like that which would make it easier to navigate and utilize all the available features.

Review Source

NC

Nathan C.  
Dispatch Manager  
  
Used the software for: 6-12 months

### "It is an OK app, pretty easy to use."

May 22, 2018

3.0

Quick link to the Vin #

Pros

The layout is pretty great. It's easy to add new vehicles to your fleet and also to edit them as necessary.

Cons

The fuel tracker. It would be easier to just be able to type in the gallons of gas and the odometer reads.

Review Source

Response from AUTOsist

May 25, 2018

Hi Nathan, thanks for your review. We do have a quick link to the VIN - it displays no the garage page on the App and under the current odometer field on the web portal.

TH

Tara H.  
Owner  
  
Used the software for: 1-2 years

### "The goal is excellent, but the product needs some fine tuning. "

May 29, 2018

4.0

Pros

It does what it promises to do - maintain fleet records. Each time that I have called into Customer Service, a friendly person has helped.

Cons

It runs slow between clicks. When pages are loading and it doesn't flow as well as I wish it did. Pictures can be blurry at times.

Review Source

Response from AUTOsist

June 3, 2018

Hi Tara, thanks so much for your review. We are assuming your talking about the Portal Speed correct? If so, we will be doing a lot of things to optimize the speed. If you don't have folders setup on the Garage yet, that will help quite a bit. Can you give us a bit more info on the pictures getting blurry? That should never happen. Thanks again for your feedback.

IB

Iky B.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Very Easy and Complete Maintenance App"

June 22, 2017

5.0

We hold a better record and most important, the maintenance on all vehicles are done when it is time.

Pros

The app is doing what I needed and more, I love it that I can access with my desktop, iPad or Phone. I give the maintenance guy access to all the vehicles and he can add all the service details and set the reminders, also each driver can put the gas fill up details on his phone, even take picture of the invoice.

Cons

1\. I really would like to be able to change the language (Spanish in my case) 2. It would be a good thing to expend the permissions features for the assigned users. For example... the driver should not change the vehicle settings ore change the service information, just edit and add the fuel information.

Review Source

BF

Bill F.  
Police Lieutenant  
  
Used the software for: Less than 6 months

### "Customer service is excellent. The AUTOsist staff has been extremely helpful and knowledgeable,"

July 25, 2017

5.0

Pros

The software contains many important features we need in our police department for maintaining a 24/7 police fleet. The ease of use on the web portal and the Apple and Android Apps make it available to all our officers. With future release, we will be completing our vehicle equipment inspections, which solves many of our problems with tracking. Damage is also able to be noted and documented in a proper fashion.

Cons

There is not much that I would say is a con, but the only thing I think is a con is the lack of a vehicle status option on the garage screen. It would be nice to know if a vehicle is offline due to mechanical issue so it does not get issued to another officer.

Review Source

SK

Susan K.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Iike most of all the features except the images sometime don't show up. "

May 23, 2018

4.0

Organized. Availability for staff access.

Pros

easy to track the fleets with their miles and when they are due for maintenance. In addition, keeping track of the fuel cost.

Cons

Website is too slow. To upload a PDF or image, it takes few minutes where as the phone APP is done in seconds. Also, cannot tell which reminders is for which. I have folders - so I have to open up the folders to figure out which auto has the reminder.

Review Source

Response from AUTOsist

May 24, 2018

Hi Susan, thanks for your review and feedback. We are looking into the speed issue as we speak and it should be improved soon. Sometimes PDF's take a bit to load depending on their size and other factors. On your phone, are you uploading the same PDF or are you taking a picture of it? That makes a big difference. For the reminders, we will be adding a feature where it shows how many reminders are open on the folder itself. Would that help? Do you have any other ideas of how we can make it easier for you to see the reminders? We also have the excel report where you can export all your data and see the reminders due for your fleet of for a specific vehicle/unit. We will be reaching out to you soon to work with you and see how we can continue to improve. Thanks again!

LS

Luther S.  
Operations Manager  
Individual & Family Services  
Used the software for: 6-12 months

### "Great product for our fleet size and growth options!"

January 17, 2023

5.0

It has been easy to use and implement

Pros

Cost, Ease of use, User ease, multiple platform tracking and notification.

Cons

Nothing yet. Very easy to use and support is excellent to work with.

Review Source

AP

Andrew P.  
Manager, IT Services  
Automotive  
Used the software for: 1-2 years

### "Autosist has helped streamline our fleet management"

May 13, 2021

4.0

They have been great to work with and have helped move forward with our fleet management.

Pros

The ease of use and accessibility to the people to get things done. A good piece of software for someone looking to upgrade from the traditional spreadsheet management.

Cons

Would like the design to be a little more modern but this isn't a major downfall

Reason for choosing AUTOsist

They were the best fit for our operation

Review Source

WD

William D.  
Public Work Director  
  
Used the software for: Less than 6 months

### "Streamlining fleet maintenance for our Municipality. "

February 23, 2018

5.0

Pros

The AI is extremely straight forward and easy to use. When creating service records, having the ability to attach to invoice to the record gives me the ability to electronically store the records instead of cluttering my office with paperwork. The fuel report is also useful in aiding our Borough Secretary while verifying fuel purchases for the month. The owner and his staff are exceptional to deal with and any issue that has been encountered is quickly resolved.

Cons

I currently have no issues with the software from a functionality standpoint. My only recommendation and not a complaint is a UI refresh. Particularly in a front page dashboard for service reminders.

Review Source

Claudett J.  
SERVICE COOORDINATOR  
Construction  
Used the software for: 6-12 months

### "Autosist"

October 5, 2018

4.0

Overall it has been a GREAT feature for Service Department and for our Accounting Department. We also can easily keep track of each vehicle in our fleet and know what all has been repaired or upgraded on the vehicle.

Pros

It is easy to manage. We can easily export receipts for fuel and all repairs to a spreadsheet and reconcile credit card transactions with all the gas and/or repairs for the month. Huge plus and saves alot of time.

Cons

setting up new trucks is a little time consuming

Review Source

NR

Nick R.  
Fleet & Property Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "Best Customer Serivce"

April 24, 2019

5.0

Anytime I have an issue I email the customer support. I have consistently been blown away by the immediate responses I have received at ALL times of day and weekends. I have worked with other multi-million dollar fleet products at other jobs and Zorrane at AUTOsist beats them all.

Pros

Ease of use and functionality hands down!!!

Cons

Not being able to get exactly what I wanted with the customized Inspections. I was able to get the inspection items in there, but not exactly in the format I was hoping for. Still give them 5-stars though.

Review Source

LR

Lisa R.  
Estimating Assistant  
Construction  
Used the software for: Less than 6 months

### "Vehicle Maintenance"

November 16, 2021

5.0

We have GPS trackers also and found that we can synchronize the mileage to be able to track when oil changes need to be done and that's our main focus for these vehicles.

Pros

It will give you alerts when oil changes need to be done or registration renewals. I am still new to this software program but so far I really like it!

Cons

So far there are no cons I can elaborate on.

Review Source

KP

Kermit P.  
President  
  
Used the software for: Less than 6 months

### "A very professional and accommodating group to deal with."

May 24, 2017

5.0

Pros

AUTOsist is an accurate and easy to use application for all levels of vehicle and equipment management in our organization. AUTOsist has been an amazing addition to our mechanical shop, administration and field staff in keeping and maintaining all our important heavy equipment and vehicles working a 100% of the time. In our opinion the program will easily 'pay for itself' by saving expensive breakdowns due to missed maintenance. Additionally, the 'constant searching' for accurate vehicle and equipment manufacturer information when trying to locate necessary parts and accessories from the suppliers is completely alleviated.!

Review Source

DM

Dwayne M.  
Lead mechanic  
  
Used the software for: 6-12 months

### "Very easy to get started with. Not over complicated and good for the mechanic to keep records."

February 22, 2018

5.0

Easy data collection for a one man shop that has no clerical help.

Pros

Able to run reports and ability to set reminders. Ease of use and being able to link up and do entries with the app on the phone.

Cons

Would like to see inspections included in the fleet pricing. Do need to have more info on backup of data.

Review Source

JW

James W.  
Director of Operations  
Construction  
Used the software for: Less than 6 months

### "Autosist for small construction company"

December 13, 2019

4.0

Autosist has helped us synchronize maintenance of our fleet and anticipate and schedule downtime.

Pros

Ease of initiation User friendly Good customer support after implementation

Cons

It's still a little buggy. We have experienced a few minor glitches but the team has been very responsive and has allowed us to help them with fixes.

Reason for choosing AUTOsist

We chose Autosist because it was simple, a good value, and didn't have lots of functions we weren't going to use.

Review Source

LR

Lalo R.  
Director of Compliance  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Software"

February 8, 2019

4.0

Autosist has made our fleet get on track with maintenance and overall organization. I had experimented other, very complex, softwares before and the never found one that was straightforward and simple. In the case of organization and maintence scheduling straightforward and simple is what you are looking for, and it is what we have found with Autosist. I see a long future with Autosist and our fleet maintenance scheduling needs.

Pros

This software is easy to use and navigate. The simplicity and functionality of it is was you look for in any company that runs a large fleet. It helps you organize and manage your assets in a way anybody can understand and it gets the job done.

Cons

The software can be somewhat slow at times.

Review Source

MG

Michael G.  
Special Projects and Intl Operations Manager  
Sporting Goods  
Used the software for: 6-12 months

### "A very quick way to provide an overview of our demo vehicles"

May 17, 2017

5.0

greater overview of our resources and what is happening with them

Pros

Easy to use which means that our vehicle operators use it without complaints or reluctance to open the app.

Cons

The lack of ability to set notifications based on mileage, so that once a mileage marker is reached, a service notification reminder is sent out to admin and user.

Review Source

Response from AUTOsist

May 18, 2017

Hi Michael, thanks again for your review. We do actually have the ability to set reminders based on odometer and/or date. Both can be set on a recurring basis on any interval you choose. The admin and the user can also get notifications for this on their mobile device + via email. We have already reached out to you via email and will guide you on how this can be done.

MK

Mubanga K.  
Audit Senior  
Accounting  
Used the software for: 6-12 months

### "Autosist Review"

December 14, 2020

4.0

Pros

The mobile app made using Autosist very efficient, as issues could be reported as they occur by the drivers.

Cons

Administrators cant be assigned vehicles.

Review Source

Response from AUTOsist

December 15, 2020

Thank you for your review! We just wanted to clarify that Administrators can in fact be assigned vehicles in the user assignments area. You can assign them to the entire garage or by specific folders and vehicles. If you need help with this, please email us at support@autosist.com and we will be happy to walk you through it. Thanks again!

DW

Dan W.  
Systems Administrator  
Libraries  
Used the software for: Less than 6 months

### "We've been using Autosist for a few months and so far it's been great."

April 9, 2018

5.0

Pros

We have several non-tech users that need to use this app. After a very brief training session everyone was able to easily add records, fuel info, and inspections. Having an app that is easy to get accurate info into is a big help to me as the fleet manager.

Cons

Being limited to only one custom inspection template for all of my vehicles isn't ideal but I think this limitation will be addressed in a future update.

Review Source

Response from AUTOsist

April 11, 2018

Hi Dan, thanks for your review! You do have the ability to add multiple inspections forms now so you can have different ones for different vehicles if you would like. Please email us at support@autosist.com and we can help you get those created.

RC

Randy C.  
Fleet Manager  
Construction  
Used the software for: 6-12 months

### "WHAT A GREAT TOOL "

September 24, 2018

5.0

The staff is very helpful and the app. works great.

Pros

This thing tracks everything and reminds you for service with the ability to add custom reminders. Its very nice to have all your trucks info in 1 place.

Cons

Id love to be able to see who last added or updated miles

Review Source

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