Who Uses This Software?

Physicians, small practices, clinics and hospitals who want to spend less time typing and more time with their patients while improving the quality and comprehensiveness of their charting.


Average Ratings

64 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/one-time/user
  • Pricing Details
    All licenses include 1 year of upgrades and support.
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Nagarsoft
  • www.phraseexpander.com/
  • Founded 2006
  • Italy

About PhraseExpander

PhraseExpander provides autocompletion (and smartphrases) in any field of your EMR, so you can save time typing. It also gives you access to fill-in-the-blanks templates that you can pull up by typing an abbreviation.


PhraseExpander Features

  • Abbreviation Detection
  • Data Capture and Transfer
  • Data Cleansing
  • Data Entry Verification
  • Duplicate Detection
  • Flexible Search
  • Image Entry
  • Library Conversion
  • Mis-Keyed Variation Detection
  • Phonetic Variation Detection
  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition
  • Abbreviation Expansion
  • Archiving & Retention
  • Audio File Management
  • Audio Transmission
  • Customizable Macros
  • Transcription Reporting
  • Voice Capture
  • Voice Recognition

PhraseExpander Reviews Recently Reviewed!


I did research to find the best text expansion program available for Windows; PEx does even more.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: * Saves me about ten hours per month in typing, looking up numbers or phrases, flipping clipboard snippets, and switching apps/windows.

* Data: Keeps detailed statistics.

* Interface to the shortcuts is very detailed and flexible, allowing user to group and sort in many different ways.

* I like the ability to toggle Auto Expansion on or off with a lightning bolt icon, for each and every snippet.

* Easy to duplicate an existing snippet and tweak it for another use, another state, another facility...

* Provides automatic inline search, a great help if I haven' t memorized an assigned keystroke yet.

* Can easily set up a few expansions to start... later when you're more familiar with it, go back and organize the interface or flesh them out.

* Customer service is very responsive; the developer has personally helped me a couple times.

For Mac users: PhraseExpander is like a strange marriage between TextExpander, Alfred and Keyboard Maestro. It has greatly improved my workday relationship with Windows.

Cons: *Could be used as a Launcher, except it doesn't index commands or locations automatically; must be set individually.

*There was some learning curve the first two weeks; I definitely had to look some things up online or in the manual.

*Would like to be able to sort the statistics data, I could mine it for more ideas.

Overall: -Saves me time: about ten hours per month, demonstrably.

-Keeps my right wrist healthy: the more I can use PhraseExpander for input or switch to different windows or applications, the less I use the mouse.

-Cuts down on "menial" activity like typing, tracking, file renaming.

-Makes work more interesting because I think of ways to use PhraseExpander to speed up my projects.

It saves me a lot of time,

Jul 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Portability , I can use it on different computers and share the glossary,

easy to make templates and convert list into phrase.

Cons: sometimes it gives an error that the file format is not valid and it could not save the work

The window from phrase expander interfere with the drop down box of some application and I am not able to open phrase expander away from what I type

features specially saving are very slow when I open the Dragon dictation software

You should have an auto learning feature like android to give you a list of the common words you use when you type the first letters of the world

you should incorporate a medical dictionary and update the list of drugs

there is no way to find a saved phrase unless you remember the abbreviation,

you should have a feature where if you type one word you get a list of templates which contain this word

auto correction feature do not work well

You should have a feature where you design a template with a check list with radio buttons

Overall: save time

Vendor Response

by Nagarsoft on July 11, 2017

Thanks so much for your feedback, Adel.

I'm happy to hear that PhraseExpander is saving you a lot of time.

We are fixing the file format issue you mentioned (that happens in very rare conditions) in the upcoming v.5

Regarding the suggestions window popup, you have the option to set it to open below or above, so it will not interfere with your other applications.

And we are working on the autolearning feature as well.

Regarding templates, you can actually design templates with radio lists, grids and checked buttons (this is available in the Professional edition).

Once you build up your library, it can be hard to find the phrase that you want.
That's why we have Quick Find. Press ALT+space to pull that up. From there you can search for the contents of any phrase you have in your library.

After testing all of them, I went with PhraseExpander

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I've tested all of the text replacement programs I could find for PC. A couple of them I used very extensively, and got very proficient in programming macros with them, but I reached the limit of what they could do, and needed a better option. PhraseExpander gives me features that no other program has. For example, no other program has 3-state buttons, or answers "yes", "no" and "n/a", letting me create custom wording for each of the situations. I can create long medical notes that look just like they would if I had typed or dictated them with few clicks. This way I can see patients without the distraction of typing excessively, or having to cut their time short so I can go dictate a note before seeing my next patient.

Another feature that is extremely useful is being able to edit the "canned" responses I prepared from the form, not having to go into the program again.

Another thing I like is the preview boxes, that concatenate my answers in real time, and I can click in the text and edit it at any time, without having to execute the whole macro. This is a huge feature that no other program I tested had.

My favorite is the grid forms, that let me write notes for very specific scenarios that were a nightmare to template for with other software, but with the grid form, it's easy to program the macro and to use it.

Remembering macros was hard with other programs and since I have over 1000 macros to choose from that's nearly impossible. PE has auto-complete. EASY!

Cons: I'm told version 5 will help with building gender-specific forms, and more "logic" features to program macros that are more advanced. I'll welcome those changes.

PhraseExpander: Speed, consistency, reliability, ease-of-use; it has it ALL!

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Having to train hundreds of providers, nurses, and support staff on yet another product is never a treat... until PhraseExpander. I was able to teach my organization quickly and effiently.

Power. Think outside the box. I set up phrases for ICD-10 codes, provider names, and commonly prescribed medications.

Cons: Nothing yet.

Overall: Hundreds of uses! Working in a healthcare facility we not only use PhraseExpander for the obvious stuff (templates for visit notes, standardized forms, etc.), but we also use it for searching through 70k+ ICD-10 codes to quickly help staff order labs and document in their notes tremendously faster. Imagine quickly searching through thousands of codes with lightning speed and with a keystroke entering that code into an order field. PhraseExpander has proven to be a huge asset to my organziation and we look forward to continuing to use it for years to come.

Recommendations to other buyers: Think outside the box. Not only does this softare finish your phrases, but can you used to search lists quite easily by pressing Alt + spacebar.

Couldn't live without it!!

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Excellent and keeps getting better

Cons: Learning curve but very well worth any minute spent getting to the advanced level

Overall: This program makes the difference between a professional healthcare note and one that is lacking. It takes the agony out of writing excellent notes and allows us doctors to focus on the patient as much as possible. Truly one of a kind, as I've tried other "look alike" programs and this one is in a different league all together. The program feels like it was made just for us and anticipates what we need as far as features and ease of use. Technical support is unbelievably good and responsive. You feel like your business is truly important to the company, and I believe this product will just keep getting better!

Recommendations to other buyers: Reach out to tech support if you want to get into the advanced features (the more deeply you delve into the program the better, it will amaze). I've never waited more than a couple hours for a personalized and effective response.

Incredible time saver - Essential to my job...

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility. Having multiple options for forms, choice options, custom phrases, on-the-spot corrections and updates... This list of the options that I like "the most" is innumerable. This application is essential to capturing correct and complete data every time I sit down to record provider documentation. The icing on the cake is that the PhraseExpander developers truly want and listen to their client's feedback and desires. New functionality is coming based upon this constructive feedback and the commitment to creating an outstanding application!

Cons: Although the base functionality is simple to learn, there are a few nuances that have taken a few weeks to adapt and adopt into my workflows.

Overall: Efficient Time Management. I have the ability to use and customize phrases, paragraphs, and forms in a fraction of the time it would take to type out responses every single time I am recording my documentation. My documentation is more comprehensive since I am using my custom prompts so I don't leave out key points, but I also use the application for the mundane entries, like my business addresses, passwords, and ID numbers. Total game changer!

I use this program constantly. I could not function without it.

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliable. FAST. Able to customize phrases on the fly. Easy to view a list and organize my HUNDREDS of macro phrases. Back-up on-line via drop box and keep ALL my 13 computers + 2 laptops up-to-date.

Cons: I quickly get rusty and creating new more complicated phrases/macros. I have to review the on-line tutorials before making large complex macros. More menu-driven would be easier.

Updates are great.. but seems to always have some new update to install.

Overall: Saves HUNDREDS of hours. More accurate charting / less typos. Faster than dictation. Faster and using Dragon. I use both Dragon with this program to make custom charts. (So not all notes are identical.)

Spend more time with patients / less looking at the "box."

Every physician needs this! Much better then other programs I have used.

Saves time and makes text templates easy.

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and saves tons of time.

Cons: Sorta costly with some initial learning curve hurdles. The price is worth it in time saved though and version 5.0 will make the note templates very easy to create making this a easier to use very good template software rivaling that of some of the big EMRs (without the need for IT and multiple committees).

Overall: As a physician, I type the same thing over and over again in multiple notes. It was very easy to program and create my own note templates using PhraseExpander and save a ton of time letting me use my own personalized templates. It lets me bypass IT and multiple committees and gives me the ability to create all my own personalized templates with ease, saving me lots of time typing.

Recommendations to other buyers: Give it a try, you won't be disappointed. Andrea is a great developer. I've emailed and had skype calls with him and he is quick to fix any issue.

Very useful and a real timesaver

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Feature vs costs

Time saver

Many boring tasks are simoplified

Cons: Sometimes creating macro's is difficult (if you are not used to it)

Overall: The software really helps to speed up work. We use the software to assemble emails, forms and Word documents and this process has really improved when we started using PhraseExpander. Some workflows (that needed to be done en couple of times every day) used to take about 5-10 minutes where now it is done in 1-2 minutes with the help of PhraseExpander. We also use it extensively for correcting spelling in all our software applications and online this feature also is a real time saver. Instead of maintaining spelling corrections in Word, Google, etc. we now have it centralised.

Recommendations to other buyers: Would be nice to have grammar checking, automatic learning and sometimes les steps in executing (for instance spelling correction are several steps that could be more simplified). But these are no deal breakers for us.

The software itself is very helpful, easy to use. The customer support was very helpful.

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The commands and transcripts are very easy to set on your account. It made my typing faster and easier. The customer support was extremely helpful with us while using the trial version and they help us transitioned to the paid version.

Cons: When I upgraded to the paid version or the free trial expired all of my commands were removed. Due to this, I had to type everything again.

Overall: On a regular basis as a customer support agent, I had to sent almost 40 emails per day, with Phrase Expander I was able to save time and send more than 40 emails daily. Andrea, the CEO was extremely flexible with the free trial period.

Vendor Response

by Nagarsoft on September 07, 2017

Thanks for your feedback and nice words, Eduardo.
I'm sorry you had problems when moving to the licensed version and that you had to reeenter your phrases.
Not sure of what happened but DATA IS PRESERVED when registering the product.
PhraseExpander also automatically backs up your data so you are always be able to restore your phrases.
If you had got in touch with me, I could have helped you out and restoring the information.

Started using on a recommendation from Elation EHR software. Easy to implement and use.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me hundreds of keystrokes every day. It is easy to set up and distribute to my other users using Dropbox to share the glossaries. Basic phrases are simple to set up. Forms and templates are a breeze to create. Program sits in backround and does not seem to take up much overhead. It is fast to fill in whatever phrase you are using.

Cons: My only gripe is there is no version for Apple, otherwise I have no problems with this software!!!!!

Overall: Saves hours weekly and hundreds of keystrokes.

Most useful tool for ambulatory practice I have ever used

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, depth of options and ability to modify templates.

Cons: unable to do algorithmic templates. (ie. if this box in a list is clicked then do this series of functions and text)

Overall: This program has changed every aspect of my daily clinical workflow for the better. The customer support is unparalleled and the frequency and value of the updates are the envy of any other program. I cannot recommend this program enough. The depth of options continue to impress me and I continually find new ways to tweak my charting each day.

Recommendations to other buyers: Your daily flow will be improved in every way by this program.

THIS IS EXTREMELY USER FRIENDLY SOFTWARE. It has made a great deal of difference in my daily work.

Nov 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: " I am a physician and I like to document my patient's notes while I see them. This software is very intelligently designed with a ton of functionality. I have customized it to my practice needs. It has reduced my documentation time, cut down typing errors and made my notes look very professional.

Cons: It is a hard question. Perhaps more functionality in text formatting and ability to insert tables with formulas or calculators can enhance the features.

Overall: EXPLAINED IN DETAIL IN MY REVIEW

Capterra-loader

Top product anyone should use

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very stable (unlike others I tried)

Easy to add your own word lists from e.g. excel list

Fast

Good implementation of macro and forms.

And last but not least: very fast and personal support from the developer when needed.

Cons: There is a learning curve (but help is good)

Seems te depend heavily on the developer, that may prove a vulnerability in the future.

Overall: This software saves me a lot of time, especially since I'm not the fastest typist on the planet. I imported a large list of (long) medication names and all I have to type now is three letters. I also created some standard letters with the macro/form function. Fill in a few words in the form and presto! the letter is complete.

Can't practice medicine without it.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use an AWESOME EHR (Elation Health), but it does not support full visit templates, so PhraseExpander is a lifesaver. It allows me to set up shortcuts that would otherwise force me to type repetitive phrases, paragraphs, procedure notes, advice given, and forms over and over and over... and over again.

PhraseExpander saves me 30-120 minutes a day of time, but incalculable frustration. I would call that priceless.

Cons: Maybe the price, but considering how much time it saves, totally worth it.

I do wish it handled graphics, but my EHR doesn't support imported graphics, so maybe a moot point.

Overall: see review

This small piece of software has changed my life a busy surgeon. I allows me to VERY.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Amazing templates that are very easy to set up. No coding experience required. One of the customer rep is always available and helpful online.

Cons: I will we could use the software while creating templates. I were creating a template, PhraseExpander should still be working, if possible.

Overall: Everyday while using my computer both at home and at work in my busy medical practice.

Vendor Response

by Nagarsoft on February 07, 2018

Thanks for your nice feedback, Manish.
We'll soon add the ability to use text expansion inside templates as well.

EHR helper

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install, the tutorials are informative and the product run very well without crashing

It is customizable to my practice.

Cons: none that I am aware of

Overall: This software is amazing, it completes words and sentences for me while I type into the EHR. I have made some templates which I can customize for each patient. The software is easy to learn and the cost is reasonable. Andrea has been very helpful whenever I have reached out to him. I would recommend this as a time saver and helps with the quality of the documentation.

I find PhraseExpander to be easy to use and it makes my life so much easier.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can sync PhraseExpander between the computers that I use. If I need to travel, my PhraseExpander is there on my laptop with all my phrases and shortcuts. It is so easy to add new items into PhraseExpander.

Cons: Off hand, I cannot think of anything that I do not like about PhraseExpander. I am just happy with the product.

Overall: It saves me so much time and effort in doing my work.

This program is a major time saver for my medical practice!

Nov 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is easy to learn. Once it is set up, you will save tons of time!

The new medical license subscription can be shared on the multiple computers with the whole medical team.

Cons: You have to spend some time initially to set up how you like it since it does not have much customized macros and templates for generalized medical providers.

TIMESAVER!

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used PhraseExpander for just over a year and love how quickly I can access my 3MinuteClinic medical templates in ANY EMR! With a simple dot-phrase, I can access templates for HPIs, care plans, patient summaries, and web links; and I 've only begun to scratch the surface of Phrase Expander's capabilities. Thanks to the Nagarsoft team, I can rapidly complete clinic notes so I can spend more time with my patients. My only complaint is that it's not currently available on the Mac platform. Overall, this app is a MUST HAVE if you want to significantly increase your productivity. I can't imagine running my clinic without it.

Happy with application

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PE saves time and cuts down on errors...employees love that a they can populate notes via PE. I like that the developers are constantly working on making it better and efficient.

Cons: iOS version would ideal for C level employees so they can take advantage of the software without using a vm

A time saver & not having to repeat the same comment.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Logical construction, glossaries & helpful icons to what is needed. Phrases & Autocorrect are very helpful. Templates - excellent!

Cons: A little cheaper for non-profits would be very helpful as we are unpaid. This is not really a "con" but there is a learning curve!

Overall: Too numerous to mention!

Great software with incredible customer support.

Apr 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has saved me countless hours that would have otherwise been spent re-entering the same clinical note format over and over again. However, the customer support is the best feature.

Cons: I wish that there was a portable version that could be installed on a thumb drive and used on any PC that the thumb drive was inserted into without requiring installation on that PC. Many hospitals use individual thin client workstations at the bedside and nurses stations and individually installing the software on each PC would be challenging; this functionality would be invaluable.

Overall: Increased workflow efficiency.

Useful, but difficult to navigate

Apr 25, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's functionality is great and the ability to use macros is very useful. It saves me from having to type the same thing over and over.

Cons: It's not cloud based. The UI is dated. The macro windows pop-up windows to enter info sometimes appear off screen and it's almost impossible to find.

Vendor Response

by Nagarsoft on April 26, 2018

Thanks for your feeback, Robert!
Please keep an eye on our website about the announcement of v5 as we are addressing most of the points you are mentioning.

Very good program that does what it is expected to do.

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to create boiler plate text. Auto correct spelling mistakes. They are continuing to make improvements.

Cons: How to remember all the names of the boiler plate text.... not sure how this can be done but would be nice to have some kind of drop down or recall system.

Vendor Response

by Nagarsoft on April 25, 2018

Thanks so much for your review, Daniel.
I'm so happy to hear that PhraseExpander is working well for you.
I'm aware that, when you have set many phrases, remembering them can be hard.
That's why PhraseExpander comes with Quick Find, a simple popup - that you can invoke from any app by pressing ALT+SPACE - that lets you search for the contents of any phrase.
You can learn more on how to trigger phrases at https://docs.phraseexpander.com/article/23-how-to-trigger-a-phrase#quickfind

I love Phraseexpander. I don't have to remember all of the medical words.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to add words, and I don't have to remember how to spell them. Support is quick to get back to me, and hopefully, no question is a 'stupid' question.

Cons: There's nothing I don't like at the moment. I don't use the software to it's full though. At present, I am only using the glossaries as part of my role as a medical transcriptionist.

Overall: Ease of typing long medical words, effortless quick tying of common phrases. which in turn adds speed to my typing.

Wonderful, couldn't be without it

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use

Cons: Initially it takes time to create templates and similar but well worth the effort

Overall: I've been using the program for several years. I find it easy to use and it saves me a great deal of time. I couldn't create the quality visit notes that I do without it. I recommend it without reservation.

Recommendations to other buyers: Can't go wrong with the product.

Just a Excellent Gem of a program

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to understand and utilize all functions

Cons: Template creation could be a more bit easier

Overall: Makes history writing easier. Come come a bit earlier to do other tasks. It has made a life a bit better than writing history the long way. Our rep is always there for a helping hand and advice

Recommendations to other buyers: Keep up the great work. Good luck in version 5

As a busy pediatrician, time is very important. This system his critical in my daily functioning.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unlimited amount of templates. Able to categorize in folders. Sync with my multiple computers in my office and at home.

Cons: Takes some learning to take advantage of all features. (as expected). But has video on line. This helps.

Overall: Multiple.

As a physician, we are "graded" on quality measures. This system helps to make sure we address all aspects of care to improve our "scores" and also take better care of patients.

Saving time

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to fill out the medical record and save time. I can use the words I used to use.

Cons: You need to prepare your own phrases , it would be good if they give us some suggestions.

Overall: I have more time with my patients than clicking EHR

I like the ease of use of this software - I have used it every day for a couple of years

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Adding expansions is fast and easy - updates nonintrusive - interface simple and clean - tutorials excellent

Cons: I find it stops working intermittently and has to be restarted on windows 10 - annoying - a little expensive yearly

Great program!

Jul 18, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing capabilities.

Ability to sort shortcuts into folders (Glossaries, and sub-glossaries).

Awesome template functionality

Excellent customization

Cons: Advanced features are difficult to understand implement. I'm sure I'm only using about 25% of the software's potential. I would love to see more downloadable templates, and a community forum for sharing templates, ideas and general problem solving. (maybe a Google group, or hosted forum)

Overall: Saves me time (I can't type). Makes my documentation/ correspondence more accurate, and intelligent, Especially when I'm tired or just just don't feel like elaborating on a topic. Helps me organize my thoughts.

Amazing software for doctors that write notes all day

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall easy to use

Cons: Advanced features require a little time to learn

Overall: PhraseExpander has dramatically increased my productivity and at the same time has improved the quality of my medical progress notes. I would dread working without it.

Recommendations to other buyers: I consider it indispensable

"Expands" my EHR's capabilities

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Allows me to save a lot of keystrokes with the repetitive things I type as I document my patient encounters. I bill based on documented work, but talking and counseling patients doesn't get documented, so if I give the same or very similar advice over and over (diet counseling, exercise counseling, etc.), PhraseExpander gives me the ability to quickly enter that information.

Cons: I wish it had actual check boxes, but that's a limitation also in the web-based cloud EHR I use, so even if PhraseExpander had it, I couldn't use it.

Vendor Response

by Nagarsoft on May 06, 2018

Hi David,

Thanks so much for your comments. You can certainly use checkboxes and grids inside PhraseExpander. Please check this guide https://docs.phraseexpander.com/article/29-create-fill-in-templates

Amazing time-saver

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, intuitive, saves time, automatic backups. I can also use it to remember important information.

Cons: I have to really think hard about this. I am still learning how to format things in the best manner. Sometimes the shortcuts do not automatically appear in certain programs (I can see it in IE, but not in chrome). Sometimes the selection box is in the way of what I want to see.

Overall: saving time daily

Excellent fo Coders who use languages not supported in major IDEs.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization! I use Enterprise Architect for software design of a first-order reasoning system. I am designing/writing in CycL - a LISP variant - on top of Enterprise Cyc. CycL is not supported in ANY of the IDE or SublimeText-type editors. I created my own entries for the conventions of CycL and my own system. Has saved me an IMMENSE amount of time and has drastically decreased my typing-error frustration! Wonderful system!

Overall: Customization.

Makes customer-service oriented jobs so easy!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the efficiency and customizing features on this software. It allows a quick entry to expand into popular answers to FAQs. Answering emails becomes so much quicker and more painless.

Cons: The only issue I take with this software is you can't use two phrase expanders one after the other on the same email. If I want to reply to a FAQ, then use a phrase expander for my own signature (as I may use PE on a shared drive for others) it doesn't allow me to.

PhraseExpander is a great tool!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use is one of its main strengths. Time saved in daily activities is very helpful. Strongly recommend it.

PhraseExpander is an absolutely essential element of my workflow.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support is among the best I've ever experienced with any product. I emailed for a little more guidance and recieved a detailed email response almost immediately.

Cons: Initially programming the macros can be tricky, especially if they are complicated. However, this is common to all text expanders that I've tried and PhraseExpander is the most user friendly option that I've been able to find.

Overall: Increased workflow efficiency.

Saves so much time

Feb 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves so much time

Cons: A bit tricky to learn the coding in the beginning and not too many extensive walk-throughs.

Overall: the coding language takes a few minutes to learn if you've never done anything like that before, but once you figure it out, its a breeze! Saves so much time - I'd spend another 2 to 4 hours charting each day without it.

This software is just amazing! This makes our work flow much easier than before. There's no limits!!

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We can add as much information as we want without character limit. We can backup and restore our data base when installing in other computer.

Cons: I would love to see other themes, the ability to add files to a recorded phrase. A mobile app for ios.

Love it. Easy to use.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Speeds up my charting and tedious entries. Easy to use. I like being able to make forms to run through a checklist of items for my notes.

Cons: Programming can be a little difficult if not too computer savvy. Otherwise I think it is a good program

A product that can be helpful in improving productivity in multiple settings.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What you can do with it. It helps to speed up work. It would allow opportunities to generate more revenue.

Cons: A bit of a learning curve to get the most out of it. It would be nice if there was access to a library of more specialized data bases. Also, access to more training (YouTube, on line) on getting the most out of this product.

Overall: Speeds up work. More productive. Learn about generating databases.

excellent

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: does what I need, customizable & it just works when I need auto correct or auto completion in any application

Cons: little hard to configure sometimes but after a little digging around on the web & it becomes a breeze

Overall: time saver

Life saver!

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, convenience, time saving! Has made my charting so much easier and faster! Can't live without it!

Cons: Can't think of anything that I dislike about this product. It has changed my work life immensely!!!

Saves a lot of typing

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, the short cuts save a lot of time when charting

Cons: Still haven't figured out how to save the shortcuts on multiple computers. We have to enter the shortcuts on each computer

Overall: Been very helpful, and saves time

Happy with the purchase and great customer service!

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This program saves me a lot of typing time for work. I use it daily and can't imagine working without it!

Cons: A little hard for me initially getting started but customer service was great and walked me through it.

Integrates with Eclinicalworks and all applications we use in Indiana Health Centers

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use extended functionality of macros Integrating our ORDERS (LABS IMAGING and IMMUNIZATIONS)

Cons: All segments of the organizations use it front office, billing, Doctors, and Nurses. Integrated cloud services to share glossaries centralized control of shared glossaries to standardize quality.

Spell Check. Integrating Letters.

Very easy to use

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use.

Cons: I don't have anything specific, however as I mentioned before hand, if there could be an easier way to share the content with another user.

Overall: I have had a great experience, no issues yet. At this point the only suggestion I would have is that we have an option to copy for someone else to utilize the same stuff. Easier way of export.

Recommendations to other buyers: No

Great tool to decrease time spent doing what I like least about medicine...the paperwork.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, easy customization. The ability to share glossaries with staff and other providers. Very responsive support when questions arise.

Cons: Would be nice to see a feature where numbers can be assigned to variables that are then usable in math expressions.

Overall: Time saved in completing patient charts and other correspondence.

Vendor Response

by Nagarsoft on October 09, 2017

Thanks for the review, Nathan.
You can actually assign numbers to variables and use them to calculate scores.
We have some examples to do that on our website.
Please feel free to write me with some specific situations you want to address and I'll help setting up the appropriate phrase for you.

Review of Phrase Expander

Feb 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once set up saves a tremendous amount of time

Cons: There was a big learning curve to using the software for me.

Overall: Really saves time. I like the macro features and that you can edit before it pastes into a document.

Amazing Program

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Saves time typing

Overall: If you hate to type, like I do or if charting takes forever you must get this. Couple keystrokes and bam your whole plan is there! It has saved me a bunch of time!!!

Recommendations to other buyers: Try it once your like it!

PhraseExpander has been an invaluable productivity tool for our organization

Feb 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: PhraseExpander has helped our Rehab team to improve the overall efficiency of our documentation, while also making it easier to maintain compliance when requirements change. We are able to make quick changes to the phrase templates as needed, allowing for easy customization without the need to go through our IS Department.

In use, it just takes a few clicks for a therapist to enter what they did and the patient's response to the treatment. This has saved therapists a significant amount of time while also improving the content of our documentation.

You wouldn't be able to convince our therapists to go back to documenting without PhraseExpander. The other great thing about the software is that it can be used alongside any electronic medical record (EMR), so we don't need to worry about what software our organization may change to in the future. Our phrases will always be accessible.

Very nice efficiency tool

Jul 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Good support (responds fast on email)

- Nice interface

- Easy to use!

- It's a time saver for me!

Cons: - There is a no localization for my language.

- For me it's easy to use, unfortunately for my collegues still hard

- Wish there was a kind of floating menu available so i can pick my phrases.

Overall: It's a timesaver!

great for medical notes

Feb 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: i have enjoyed using phrase expander for my office use in my medical practice. saves time and helps with efficiency at a good price

This is like the auto fill on your phone but customizable.

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program allows you to save time once you get everything set up. No more repeating yourself a dozen times over for the same phrase.

Cons: Start up time is the challenge. It does take a while to get things rolling for a smooth operation, that is the biggest challenge.

Overall: I really like the entire way it can finish sentences for you once set up

Vendor Response

by Nagarsoft on June 14, 2018

Thanks for the nice review, Doug. We are glad to hear that PhraseExpander is saving you a lot of time.

For the startup issue you mentioned, this could be caused by many applications starting up at the same time. Once thing that you can do is using a software like Start Up Delayer (you can search that on google) to prevent all apps to start at the same time.

With the upcoming v5, however, we are reducing the operations the application is performing at startup, so this should reduce the impact of the problem even further.

Very useful program that I have become very dependent on it

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves time on the repetitive staff, and relatively easy to use and great customer services. Easy to share glossary and templates within users.

Cons: Not much, but maybe library of templates to work or customize to individual needs. More training videos at least to help making customized templates easier.

Overall: Save time from typing

Time Saver

Mar 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Very easy to use. Autocorrects are very helpful. The best part is the template which is excellent. The support staffs are very responsive.

Cons: If there is another pricing method for NGOs or Charitable organizations then it would have been better.

Overall: Time-saving has done correctly.

Capterra-loader

works great, exactly what we needed

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It works and it is very easy to customize. There are many ready to use free dictionaries to add as well as some paid ones.

Cons: It takes a few extra steps to share the glossary with all my other computers than some of the other options.

Overall: quicker charting, less spelling errors

A necessity!

Aug 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: functionality, wide varaity of features; filling templates from a created form and writing a complete phraze from check lists are the absolute best.

Cons: definitally a learnig curve, but don't give up on it-it will save your life.

Overall: patient notes are now done in a breeze!

Definitely speeds up my medical record charting!

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to make complex templates and macros, and there is a lot of customization available!

Cons: minor compatibility issues with my EHR, I'm pretty certain is more an issue with my EHR rather than the Phraseexpander program

Overall: speed up my charting significantly

A pathology service's review of PhraseExpander

Feb 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our organisation provides pathology services to the health sector in Australia. We introduced PhraseExpander to our Anatomical Pathologists a few years ago to assist them in their writing of pathology reports. They love it. It is easy to use and has all the features and functionality that they need. On those occasions when customer support is required, it is readily available. PhraseExpander has become an indispensable product to us.

Best time saving software

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use this everyday and it has saved me so much time. A must have for a busy office. Would recommend without hesitation

an excellent software

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a very useful software for doctors who want to save time in typing reports and simplify data entry.