Who Uses This Software?

Moving and Storage Companies, Moving Company


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $179.00/month
  • Pricing Details
    https://www.elromco.com/moving-software-pricing
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Elromco
  • www.elromco.com/
  • Founded 2015
  • United States

About Elromco

At Elromco, we understand your pain points. For too long, youve had too few options for brilliant, bold, and beautiful moving software. If youre tired of the mediocre and ready for user-friendly, simple solutions, lets talk. Were confident well be the best business decision youve ever made. Our online moving software allows you to easily manage and grow your moving business. Convert your leads to moves, manage customer relationships, bill and collect payment, increase your profits and much more


Elromco Features

  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • Lead Management
  • Local Moves
  • LTL / Shared Truckload
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management

Elromco Reviews Recently Reviewed!


Capterra loader

Best moving and storage software on the market for independent moving companies.

Nov 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The foundation and direction of this software puts it top of the class. I am impressed with the feature set from the beginning and love to hear about the new features and updates planned for the future. MoveBoard by Elromco has already set the standard by which all moving software is compared. The client portal is the first of its type in the industry. It creates a process that appeals to majority of moving clients. I like the flexibility of the software. If a client wants to self service - its a breeze. If I have a high end client that doesn't want to do anything on their own - we can take care of it on our end. The initial setup was extensive but now that it has been customized it doesn't need much tweaking, I consider that a pro. I like having the ability to customize the software to quote how I want and live within those parameters.

Cons: The biggest complaint is the customer support, but that has been getting better over time. I signed up as a user of the software just after it was released, so I have experienced a lot of the growing pains. I know this will improve and improve as the company matures and its already getting better.

My only other issue is the lack of features to service commercial and or recurring clients. But this is already a feature they are working on rolling out very soon. Follow ups for either online quoting or in home estimates would be great - but these are minor inconveniences.

Stellar, time relieving program that allows our business to operate seamlessly in one system!

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User-friendly! Google Calendar synced! The team behind the software has been the icing on the cake. We have operated on another system that was "OK" for a starter use however the customer support was beyond poor. Elromco has been just the opposite with the support! As a very needy client here, I can say that the customer rep. and his team have gone above and beyond in helping with my demands. They have returned every call, responded to every email, taken every suggestion and simply handled it like a rockstar. This team is willing to build and grow as their clients need which is something that is rarely found. They want their clients to be successful and will stop at no end to make sure that they and their software can assist in that success! The software itself is amazing! Giving all access to the clients through a client portal is genius and we have received great feedback on this from our own clients. Clients seem to really feel a comfort in having some control and flexibility on their move details without having to worry about picking up a phone during business hours an reaching someone.. they can simply do it all in the portal! We truly cannot say enough about Elromco and the team!

Cons: Does not carry a weight option for estimates. Seems to be built more for a long distance mover rather than being broadly built for all movers including local service.

Overall: Time relief, organization, all in one location of client files!

Amazing Software and Customer Service is Top Notch

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything really

1) Online quotes, small calculator, friendly user face, book online, dispatch, custom BOL.

Everything you need for moving company and they keep adding features.

Cons: Slower with some features but understanding that they have lot of companies that are requesting new features everyday.

Overall: We don't lose customer anymore everything is keep on software platform that is easy to use and easier to follow up with customer. Customer no longer have to worry about receiving wrong rates cause they sign for everything.

Vendor Response

by Elromco on June 28, 2018

Thank you, we are appreciate your feedback.

Awesome !!!!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very good software ,easy to navigate, really helps moving business to simplify booking process for our customers .

The best software at this moment I `ve seen so far ,i've been in industry more then 15 years and enjoying so much while using elromco product .

Keep updating it for more awesome futures!!!!

Cons: Could be app developed for easier on and off line .

Messaging between customers ,could be file attachment option .

For In-Home Estimates,could be link for our customers where they could upload videos directly to coconut page ,for example Kitchen ( uploading video from kitchen )

Living room( customer uploading video from living room )

In that case would be not so nessesarry to go so often for in- home estimates,customers could upload videos what they have and sales could book more accurate moves .

Everything else is awesome ,maybe in the future will be some possibility to do that.

Overall: Mostly time ,it's saves you all headache,everything is digital ,invoices ,booking and everything else.

Easy to navigate !!!

The best software I ever used

Dec 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: This software is amazing! my customers can book their move online. also, they can see their move quote online on my website or on their account page. I don't have problems with customers complaining about their move charges, all the charges and the bill of lading is on an iPad, it makes my life much easier; especially when the payroll is done automatically. I don't understand how I've worked prior to this software.

Vendor Response

by Elromco on December 14, 2016

Thank you for your business

Great software that helps us work with all the leads and prospects

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We really like that you can customize everything from rooms to special items. Custom emails and notifications are a great plus as well. Easy to use, user-friendly software.

Cons: Couple small bugs, but they are being fixed daily thanks to responsive tech support, that can be reahed by phone or email.

Elromco is a great company and is growing everyday!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easy format and access for our customers to use online. The way that they can book the job request online while I am handling other task is fantastic.

Cons: There are some annoying little glitches that happen when updates are being done but that is too be expected.

Overall: Productivity

Very Professional and always answers the phone if we have any issues.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Software is user friendly. Customers love the fact that they have there own client login. Customer like that they can add there inventory.

Cons: Like to add more services. Commercial, Junk Removal and Delivery services. Also add an accounting section for accounting to do payroll.

Good pros and cool experience with this software

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Really easy to schedule/find jobs. Easily communicate with support. Always have good experience with this software

Cons: Our managers like how it looks, how it works with iPads and other tablets. It's difficult to use on a phone, but it's not a big deal.

All in all in has been a great experience especially with the support and ease.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of booking jobs and accepting payments it really allows our clients to be involved as much as they want to be or have us help them with the whole process of getting a quote.

Cons: Schedule how you cant print out your jobs for one day and work on schedule if you have multiple jobs sometimes i need to see it on paper.

Overall: Tons ease of booking and allowing my clients to feel welcomed and transparency for them when booking a job the system really works well with phrasing and allows simple communication between us the company and the client .

Great software!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is very approachable and the team that is behind the software is very responsive. Any questions or concerns that we had were responded and fixed in a very fast manner. Elromco is user-friendly. Can be customized for your needs and that is a plus. Highly recommended.

Cons: I have no concerns so far in regards to the software. We just started using it so it might take a while until we figure out if it has a glitch or not but so far so good.

An exemplification of intelligent customer-centric software burgeoning at the door of disruption.

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. Web-Based (Essential for field work)

2. Monitor Customer leads activities via logs

3. Full Account Servicing available to customer.

4. Dispatch Features (Paperless, time stamps, location, etc) is the future. MoveBoard has it all.

Cons: 1. Learning curve: Software offers a plethora of features for full customization. Great eventually but, initially can be daunting.

2. Local Flat Rate Packing Support (For Regulated States)

Capterra loader

Overall experience is good. Great customer support.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like it is easy for use, I like the design. It meets almost all the requirements for better management of moves: requests and contracts.

Cons: Sometimes there are technical problems, and they may happen during the move, while our foremen sign customers on contracts. Especially during the weekend.

Overall: Organized orders, assignments, booking online.

Great software for the money. Since it's relatively new to the market place it's glitchy but good.

May 23, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty easy to learn and use. I really like the paperless bill of lading system. The office and foreman find it helpful.

Cons: They are still developing the software and ironing out the kinks so it is kind of glitchy at times.

Overall: It helps us to run our moving company more efficiently by providing customers and foreman with an electronic bill of lading and allowing foreman to collect credit card payments on the spot. Great software.

overall a good software, still have some features that are needed

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It allows my customers to submit all move details online, and with that they can book the move on their own without talking to anyone.

Cons: It's still doesn't cover some important feature that are required for a smooth operation, I'm sure that they will improve over time.

The Best Moving software that i use in the past 10 years

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way the customer can central his file .

Cons: The software is more for a local But we working with them to make it better to long distance .

Very useful software , can hardly wait to see where it takes us.

Nov 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows a our customer a way to communicate after business hours. We also like its payroll feature .

Cons: The only negative is the initial setup is taxing , it takes awhile to figure everything, but that is just the growing pains of the software.

Great software

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: Travel time flat

Overall: Good software has everything needed to run a moving company, only missing the claims section. Takes a bit to get used to it but when you do it's very easy to use

Vendor Response

by Elromco on February 02, 2017

Thank you for your business

An Amazing Software (a must get for pro's)

Dec 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: Nothing

Overall: A great company must get software amazing customer care and I advise everyone to get this software today!

Recommendations to other buyers: Get it today not tomorrow!

Vendor Response

by Elromco on December 28, 2016

Thank you for your business.

Best software in the market for independent moving company, do not waste your time with others.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Online booking, instant pricing for the customer. One of the best input for the long distance tariff. User friendly.