Who Uses This Software?

From emerging startups to established enterprises, with the ability to scale and grow as your business does.


Average Ratings

178 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sisense
  • www.sisense.com
  • Founded 2004
  • Israel

About Sisense

Sisense is the only business intelligence software that makes it easy for users to prepare, analyze and visualize complex data. Sisense provides an end-to-end solution for tackling growing data sets from multiple sources, that comes out-of-the-box with the ability to crunch terabytes of data and support thousands of users--all on a single commodity server. Sisense has already won over the hearts of some of the worlds leading, most data-intensive companies, including eBay, Henry Schein, NASA


Sisense Features

  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning

Sisense Reviews Recently Reviewed!


Powerful, intuitive BI tool

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Sisense is quick to learn and intuitive for even non-technical users. A solid tool that can bring multiple data sources together and visualize on one dashboard.

Pros: - Multi-level data security - Easy to customize through the Rest API - User ability to create custom fields at the ElastiCube level - Drill down capabilities, filtering options and interactive widgets to visualize the data - Ability to crunch large data sets - Wide variety of plugins

Cons: - Limited flexibility to the types of joins within the ElastiCube manager - Cookie cutter on-boarding process

We are earlyin but our AE and Tech support have been outstanding and we're excited to implement

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. Not all of our team members are BI analysts and we feel comfortable having them build dashboards in SiSense. I reviewed more than a dozen comparable tools and very few, if any, were as simple and intuitive for non-expert users to build in.

Cons: There are quite a few plug-ins that I want to implement, including some that are not formally supported by SiSense. I would love to see expanded functionality added such that we don't need to integrate code and/or plug-ins to use.

BI Leader and Innovator

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility to collate data and ease of creating dashboards makes it a very good fit for our needs.

Cons: No support yet for version control and rolling back changes in the backend system elasticube datastore.

Join data from multiple sources

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use in our marketing department to get real time visibility in order to measure the impact of our campaigns

Cons: It takes time until you get the hang of it and start using the platform easily. After a couple of weeks, it's pretty much a smooth sail.

A full-stack BI solution

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Sisense is extremely easy to use and BI use cases can be developed within hours of installing the software.

Cons: Limited maps functionality. While Sisense does support map-based functionalities, the scope of these visualizations is limited.

Great way to organize data

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: This was great way to organize some complex internal data we had in the office and share across platforms

Cons: Very pricey but not a lot of design complaints and essentially it was easy to use overall across platforms.

The Onboarding process made everything much easier

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We had a great onboarding process with Sisense BI Consultants team that brought us to a functional dashboards in short time.
The product is quite flexible and cover its missing functionalities with dozens of addons and scripts.

Cons: Feels like the dashboard design part is lacking comparing to other tools in the market.
A lot of basic functionalities that can be easily done elsewhere are missing out-of-the-box and require approaching support for assistance.
Also the community seems to be lacking moderation.

Overall: It allowed me to quickly set up basic dashboards for internal use

The implementation and customer support is the best. The features could be made a little easier

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Filtering capabilities
-Clean UI
-Drill down capabilities
-Community plugin capabilities
-Fast and friendly customer support
-Customization/white labeling
-Easy interface to calculate data
-New dashboards can be made quickly

Cons: -inability to search
-filter pane is difficult to find for new users
-alerting tool could be improved
-needs drag and drop functionality for widgets
-needs more logging of usage

Sisense is a quick to production solution with a good vision of the future with great service.

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Dashboards are easy to set up and intuitive for end-users to navigate. Installation and configuration of the software/environment was streamlined and quick to start development and launch. Customer Success team is very valuable, providing proactive guidance on best practices, feature roadmap and putting us in touch with the necessary resources needed to be successful.

Cons: Elasticube design can be challenging for multi-tenant database environments (at the present time). Limited customization capabilities from a white-labeling perspective.

Very good Customer Support team that will help with things quickly.

Mar 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the ability to manipulate visualizations via javascript and jquery in the background. It allows a ton of customization.

Cons: Live Connect needs further development and we would like to be able to have the end user select who receives emailed PDF's of a dashboard.

a good bi tool

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Good backup to put model in place and propose to end users. Fast engine , great queries comes up very fast.

Cons: flexibility on end user side nopt always there, and the solution proposed is to put more fields in the model (rollup)

Easy setup and use! Great customer support.

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent customer support! I have yet to find scenario where the support team did not step up to help resolve the issue.

Cons: It would be nice to have heat map visualizations. The visualization selection is excellent but it would be nice to have this feature.

Sisense BI tool for reporting

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been using Sisense for more than a year. We have had challenges but both Sisense Support and the Sisense community have helped us. We use Sisense for real-time reporting.

Pros: User friendly BI tool for reporting in real-time. Sisense Support is very efficient and knowledgeable. Most of the answers could be found in community forums.

Cons: Customized dashboard scripts that are not supported properly after the initial implementation. Mobile experience needs to improve to meet expectations.

Highly recommended

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It offers you most of the features that you would use and therefore it is a perfect fit for most of the organizations.

Cons: I feel that the costing is bit on the higher side. Maybe they start offering separate levels depending upon features.

Great product and would recommend

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I highly recommend this tool to anyone who is looking for a reporting/dashboard tool.

Pros: From day 1, Sisense and their support team are there to get you going. They are ready to go immediately and will work as quickly or as slowly as you would like. The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive. You do not need to be an expert data modeler to take full advantage of this tool.

Cons: There are a limited number of out of the box widgets. More can be easily added through their plug-ins though.

Capterra-loader

The team at Sisense has provided us with the ability to sincerely impress our clients.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our team can use the software intuitively and we can create charts, graphs, and displays without having to reach out to the Sisense customer success team. Further, this intuitiveness is a major advantage for our clients to interpret their data easily and accurately.

Cons: The customer success team could have better internal communication that would allow them to review earlier tickets submitted and see if they are related current support tickets.

Overall: Sisense gives our clients the ability to se their data a simple graphical format. This allows them to make critical instantaneous decisions.

Nice support

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The support people are efficient, professional, skilled and simply nice people. There were challenges as we pushed the boundaries of functionality, but the support of both the Sisense community and Sisense support people allowed us to overcome these challenges.

Cons: The mobile experience is not as rich as we would like. They grew up a bit there last year but still need more capabilities.

Capterra-loader

Great team and powerful tool with high investment in R&D.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Advanced analytics oriented. R engine integrated to a very powerful and innovative technology. Impressive onboarding with sisense team. Very beautiful tool and so easy to manage and use.

Cons: Advanced analytics can be accessible for user not agile with data that don't really manage what they are working with... But there are way to work this around.

Capterra-loader

The very best BI platform that I have worked with hands down.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having it all delivered over the web has simplified and accelerated our ability to deliver high quality solutions quickly and cost effectively. It's great no to have to have any fat client foot print on any of our workstations or mobile devices.

Cons: Always looking for more features and functionality. In particular, being able to produce columnar multi page reports on the same platform would be a killer capability.

Overall: Sisense allowed us to implement complex analytics solutions with data acquisition from many data sources . The overall performance of the ElastiCube and out of the box data adapters gave us the tools we needed.

Sisense has helped us provide deep analytics to all types of employees across the company.

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Eye catching visuals draw users in to a friendly, easy to use environment. Start up is quick and simple. The software helped connect our two different databases and draw insights we hadn't seen before. Support team is very punctual and helpful.

Cons: Many of the "plugins" should be automatically included in software package to prevent the bugs that often come with them (such as jump to dashboard). PDF download could provide more customization.

Capterra-loader

Sisense has exceeded our expectations on the product level and most certainly with their support!

Mar 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whereas our organization is working its way through the setup & implementation phase, we have so far seen how the product will not only improve upon our internal efficiencies, it will enable us to grant access to our client base/external users in a manner not easily available prior to our commitment to the product. The product itself is on the lower level of ease regarding navigation once the Elasticube is properly set up.

Just as important as the product is the Sisense team itself. From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product. They have not left us with a sense that we were just sold a product and once the deal was closed, they were ready to move on to the next deal.

Cons: From our experience, the product definitely requires someone to be well-versed in SQL to complete the Elasticube setup.

As a new user to this BI tool, training and tutorial guides are easy to follow

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can easily create robust dashboards that can be accessible on web or mobile device; Vendor provides excellent technical support; They provide weekly/monthly 1 on 1 technical discussion and assigned moderator is very knowledgeable

Startup time and costs are excellent, as is customer service.

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service, start up costs, and speed are excellent. Client success team is also very hands-on, providing long term follow ups and planning.

Cons: Some features are lacking in comparison to other segments of the industry, most specifically the design options.

Best product on the market in terms of feature set and support.

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Developing widgets for a dashboard (even complex ones) is far easier and faster than it is with competing products. User community is a strong asset. Elasticubes are able to accommodate many different files types with ease.

Cons: The initial set up turned out to be complicated and required IT investment, but perhaps that is due to the unique nature of our company's setup. Product is a bit costlier than Power BI, but the feature set and ease of use makes the cost well worth it. Though Sisense is Elasticube allows the software to quickly pull large data sets, it's difficult to create for the average user and requires a lot of technical expertise. In many cases, users must write SQL code, even though Sisense promotes its codeless reporting. However, to get to this codeless reporting you must have a very technical person to write the SQL to build their Elasticube and there are some limitations such as join types and such that create difficult workarounds. We have had former Sisense users complain to us that they experienced a lot of errors getting the Elasticube to load, and because the system relies upon the cube, Sisense won't work if the cube isn't working.

Overall: Provides great visualizations to ease the understanding of complex data sets.

Easy to Use BI Solution

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Data Modeling on Sisense is easy to learn and Sisense has lots of good tutorials
- Large selection of widgets and indicators to add to your dashboard
- The dashboard UI is intuitive and visually appealing
- Great customer service that offers live support and resolves issues quickly
- Mobile app allows you to view your dashboards on the go

Cons: - Connections to third-party software is limited, there still building connections to programs though
- No easy way to control font, font size or padding around widgets, they should add this feature

Overall: Ability to quickly determine areas for improvement within the company. All your company KPIs in one place.

Sisense is a great BI tool, what set's it apart is the customer service

Mar 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer Service & Support is second to none. When launching and using a product especially in such a complex area as BI it's important to have the support. Dashboard designer is great and easy to use and the schema management tool is extremely powerful.

Cons: Sisense does not yet a fully fledged "cloud" solution, but this is coming and will make the administration of the schema alot simpler for none IT savvy departments.

Sisense gets users answers to questions in minutes, which used to take 10s of hours to collect!

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, easy of use, scalability, great security model!
Forums, community, amazing customer service, and that Sisense is always listening to what users need,

Cons: That I need to go 'under the hood' sometimes to get additional features working. Sometimes features are 'in progress' and we need to be patient, but it's worth it!

Overall: Single source of data, automated manual tasks, data warehouse, collaboration across departments.

Capterra-loader

Enjoyable experience using and learning the program

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to manipulate data and combine data sources in the ecube requires very little SQL knowledge.

Cons: Dates are not handled very will in the widget. They can be very rigid with how items are shown date wise.

Overall: Ability to provide automated reporting

Capterra-loader

Great BI and analytics all in one platform

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, support and professional services are great. Can be single platform for the entire BI and Data warehouse needs.

Cons: There are no faced disadvantages, this is the best analytics software in the market today. Also, if there was a missing feature (such as linux support) they are providing a great road map and timelines for this.

Overall: Having a single place for the entire BI and DW needs

Sisense has been a key component of our marketing product offering for 3 years. Our clients love it.

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The front end of Sisense is what I like the most about this Software. Whether you are designing a Dashboard or using it you can expect and smooth and intuitive experience.
From a designer standpoint: the basic charts and features of data visualization are available in the standard tool. Once you are familiar with them, you find the need to take it to the next level. Next thing you know you find yourself leveraging Sisense online resources, adding new widgets, and updating javascript very easily to make your dashboard look the way you want.
From a user standpoint, looking at data, drilling and exporting is simple to figure out even without training.

Cons: I have experienced a few limitations with Sisense. When you export a dashboard into an image it doesn't look too good. I find myself taking screenshots instead which can sometimes become time consuming.
I've also been a little frustrated with not being to sort data as wanted in ascending, descending or alphabetical order.
I experienced a situation where I identified a design flaw for a supported widget and we were asked to financially support the development to fix the flaw. Which we didn't.
We still really appreciate the tool and its many benefits overall.

It's the most customizable BI tool I've ever used and may have a huge influence on BI industry.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizable and it's already integrated with a lot of plugins. I am really looking forward to the newest web-based version which can increasingly improve the running speed and efficiency.

Overall: Save my time creating dashboards and make it more intuitive for my shareholders to make decisions and get business insights

Please add the undo or redo function that you can stand on the top of the BI ranking list. Just kidding, you already are. But we do need the undo function : )

Capterra-loader

Excellent data for all sorts of groups

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexible front-end design that lets us completely change the layout for our needs and change the CSS and most important It allowed us to snapshot critical data that shows us the life cycle of a customer and make intelligent predictions that drive change to our business model.

Cons: Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.

Overall: Awesome application

Sisense is a great tool! Very easy to learn, implement and explore :-)

Feb 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - Integrated data connectors joining multiple data sources and formats
- Integrates with external web sites or web applications
- Integrates with web portals
- Interactive browser-based dashboards
- Removes limitations to data size
- Use Single-Sign-On to keep a single authentication mechanism
- Wide range of widgets such as gauges, charts, and graphs
- Can be set up and used entirely in-house
- Centralized data hub
- Complex business queries without programming or SQL writing
- Consolidates, stores, and accumulates data
- Data mash-ups
- Data unification
- Drag-and-drop user interface
- Intuitive `script-less¿ user interface
- Embed entire dashboards or individual widgets
- Enables to deliver interactive terabyte-scale analytics
- Exports data to CSV, PDF, Excel, Images and other formats
- Eye-grabbing visualization
- Filters data by dropping fields on the canvas
- Handles data at scale on a single commodity server
- Identifies critical metrics using filtering, calculations

Cons: Managing the elasticube was little difficult as it sometimes hangs while performing various activities.

The best full stack BI solution on the market

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick to deploy, easy to use, and you can manage both the front end and the back end from a web portal. No more vpn into a server somewhere! We throw millions of rows of data at Sisense and it still keeps working like a champ! Having tried Domo, Tableau and others in the past Sisense was the first real full stack solution that got us out of our data issues and into a centralized source of truth with reporting. We have effectively saved 100's of thousands of dollars each year in automation and efficiencies alone!

Cons: Would love to see more widgets and customization options in the future. Some of the administrative features could be more robust as well.

Overall: 100's of thousands in cost savings from automation and resource redundancies.

We are able to show our company KPIs to everyone now and give everyone clarity into each department

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sisense is very easy to use and we were able to easily create a bunch of dashboards with minmal training.

Cons: Sometimes the background services need to restarted because of how heavily we use the dashboards but Sisense has given me more insight with a new tool into what could be causing the issues.

Sisense

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a lot of resources and documentation to get started. It's easy to create dashboards with a lot of flexibility.

Cons: You need to have a technical expertise to make the dashboards look more presentable. The UI can be made more interactive and color scheme can be increased.

Capterra-loader

It took me a few goes on Sisense to fully realise the amazing capabilities, which are almost hidden.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to join data from a lot of different sources and how seamlessly the dashboard works. It is super useful for managing not only big amounts of data but also complex data schemas.

Cons: Although I've managed to style Sisense dashboards, it was not straightforward at all and sometimes my clients require a lot of branding put into their dashboards. The ability to ad a header with a logo as a widget would be very usefull

Overall: I have been able to put the clients' data together and build dashboards that have awe them, putting me in a great position as a data visualiser.

Very powerful software with great end-user functionality. Customer support is also excellent.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easily create custom dashboards with wide range of widget options and widget customization capabilities

Cons: I'm a little weak on customization syntax so more options being built into widget "design" mode would be great.

Very Easy, Very Pricey

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Sisense is easy to use, website is educational and can be used as a jumpstart in creating reports and charts

Cons: Sisense is not cheap, it is very expensive compare to its competitors, you need at least an experience in data presentation to use and make a descent report

Capterra-loader

Great platform with even greater customer service

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.

Cons: Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.

Overall: As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.

Powerful tool for BI integration

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The flexibility of the platform gives us some options and there is an existing community that offers some additional functionality without needing to DIY.

Cons: UI requires technical work to be truly presentable. There are a few snags and gotchas, the technology is clearly still under development, which is a minus from a polish level, but does give us more opportunities for feedback.

An powerful, flexible BI tool using innovative ideas and technology

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexible front end design that let's us completely change the layout for our needs and change the CSS.

Cons: ElasticCube is on a Windows server which has made it a bit difficult to manage and maintain. Rest is all good

An powerful, flexible BI tool using innovative ideas and technology

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Data source management is simple and easy to use yet allows for customization. Dashboards are fast, easy to navigate and very aesthetically pleasing.

Cons: Not yet web-based multi-user eCube management (coming soon), not quite as rich of a dashboard visualization capability and fine-control as Tableau (but improving),

Sisense is truly the next generation of BI tools

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Any issues that we've had, which have been small and not impactful, have been speedily addressed by the Sisense team.

Pros: It allowed us to snapshot critical data that shows us the life cycle of a customer and make intelligent predictions that drive change to our business model.

Excellent Business Intelligence tool that gives colleagues access and freedom to explore

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Finely tunable access control: with cube-level and row-level access restrictions, you can ensure that the right colleagues have access to the right information.

Cons: Currently no Elasticube manager for Mac (I understand that this is changing in upcoming releases). Rest is all good.

BI solution which can integrate, implement and embed quickly and easily

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I built a large, complex dataset and was designing dashboards within 30 minutes.The ability to extend the capabilities using plugins is essential to getting good results.

Cons: The ease of use of the designer is great, but it sometimes limits the capabilities I've had in other platforms. There's usually a way to get it done with a plugin or a clever work around.

Capterra-loader

Reporting Freedom

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to connect multiple data sources, great tools for data enrichment and user administration.
SiSense has infinite capacity to facilitate future developments, user friendly, very intuitive interface.

Cons: There is nothing that I could say that I like least of this software, it is very cutting edge and continue improving with every version.

Overall: Moving reporting from Analytics to users, automation of management reporting, greater insight into the business performance

Capterra-loader

Great and Easy to Use

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The ability to plug in a multitude of Data sources by dragging and dropping! Soo easy. Also, these are easy enough to use that you don't need to run out and hire a programmer for every change.

Cons: There reporting color schemes could be a little more vibrant, but this may be on us. I'd like to see more Templates for us to choose from.

Overall: Transparency in our reporting to clients

Sisense does a great job of helping us generate great looking reports

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sisense does a great job of simplifying the data and helping us generate great looking reports for our customers.

Cons: There is a bit of a learning curve with the software, but, really, I'm not sure how much more it could be streamlined.

Overall: Sisense does a great job of simplifying the data and helping us generate great looking reports for our customers.

Using Sisense to create dashboards and reports

Jan 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great process to onboard a new client, User friendly and easy to use tool for creating dashboards and widgets, Option to customize widgets using Java Script, Great support from the customer support group.

Cons: There is a limitation when dealing with complex SQL and multi-steps of transformations. This requires more time to manage and maintain the ETL part. Also, the deployment process from DEV to TEST and PROD is not matured.

Sisense is a useful tool that will be better once it gains more functionality

Jan 24, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to pull in data and get a dashboard created quickly. It is also easy to use the elasticube manager to quickly manipulate data with the GUI and basic SQL.

Cons: The connectors are limited as are the functionality of the dashboards. If Sisense had native connectors to more data sources it would be able to gain many more users. It is most effective if you already have a database built out and the resources to develop the data connections that you need. The dashboards also have some very basic limitations, like being able to change the orientation/order/size of labels on graphs. Also there is no way to have a widget cover more than one row, which greatly limits the possibilities for layouts.

Complex but powerful data analytics

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Sisense can be very powerful, but it is important that your company devotes the proper time to on-boarding and start up due to its complex nature.

Pros: Customer success managers and BI consulting staff is very helpful and dedicated Data model easy to visualize in the Elasticube

Cons: Ticket answering can be slow and insufficient While the Elasticube can be very powerful, if implemented incorrectly it causes a lot of problems.

Excellent option for business intelligence and reporting

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use ETL and modelling tools and a good variety of built-in connectors to various data sources, great performance on datasets with millions of rows, powerful and easily customisable presentation and visualisation tools with a pretty good community of users writing and sharing plugins, and great support.

Cons: Metadata management is pretty poor so it's hard to keep complicated data models straight or communicate changes and issues to designers and users without separate tools/documentation, and the mapping tools could be better if that's important to you.

Overall: Better distribution of data/reports around our business, lower workload in producing reports, and better insights into our business by making the merging of disparate datasets easier.

Capterra-loader

Good, solid BI tool with superb customer support

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The customer support is first class, the tool itself is pretty easy for beginners and flexible and advanced enough for more experienced users to carry out better analysis.

Cons: Can be slow and clunky with larger data sets, and some design elements are limited with a lack of functionality or depth of design options to truly take full control of your dashboards.

Its easy to go from data to showing cool dashboards.

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service and the people behind it. They havd been nothing but a huge pleasure to work with.

Cons: Its a bit too much ¿drag and drop¿ to me, but I am sure other people loves that. Other than that I have no negatives to add to the product which I have worked with for over a year.

Capterra-loader

The power of custom software available to those of us without an engineer on staff.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Power, flexibility, and ease of use.

Power: The speed at which Sisense can render complex connections and slice data dozens of different ways is truly incredible.

Flexibility: Even with junky data and funky structure in our data sources, we can produce powerfully useful dashboards for our business users through custom calculations at multiple points in the building process.

Ease of Use: Nearly every step to build and use the software is intuitive and simple. In many softwares you pay for flexibility with a confused nest of features that don't apply to you. Sisense has 90% of what you need right where you'd expect it and a whole host of additional features hidden away (but not impossible to find) to keep the user interface clean and intuitive.

Cons: This is highly sophisticated stuff, so its not surprise that there are still features being built. Most of those relate to the interactions between the Elasticube and the Dashboards. Certain things changed in the Elasticube require equivalent changes to the Dashboards (name changes, mostly). I expect the new web version of the Elasticube to fix much of this.

Overall: We collect data from many disparate systems and struggle to draw conclusions from cross source analysis. Sisense creates a place to connect those data sources in perpetuity without building custom software.

It allows us to serve up massive quantities of data to non-technical business users and give them the opportunity to explore the data in ways we hadn't initially anticipated without having to ask for a report to be built with those exact specifications.

SiSense is a very intuitive and easy to work with reporting platform.

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: By implementing SiSense as a reporting solution I was able to Helping business users getting out of Excel. Power of quick aggregation Fabulous dashboards

Pros: For me, the feature I like the best is the speed the Elasticube is building huge amounts of data. The power of in-chip technology is a step forward when comes to processing huge amounts of data

Powerful Performance

Dec 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The performance is amazing, the bench-marked tests and actual use we have experienced in comparison to other vendors is superb. The speed at which dashboards can be set up and shared is excellent. The customer support and care exhibited by the vendor is the best we have seen.

Cons: Need to be able to customize visuals more through the UI. Performance of widgets themselves is being improved and needs to go further.

Sisense End User

Dec 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are number of things I like about Sisense. But as a developer/integrator I really appreciate and value their responsiveness to issues that we run into (whether self inflicted or not).

Cons: I think this is a universal dislike which they may be working on but limiting the server technology to Windows is definitely the biggest gripe. But I do believe this is something that may be on their roadmap.

As a member of the BI team i work daily with Sisense develop Dashboards, build and modify cubes

Dec 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use (for end-user and administrators), intuitive, easy to setup, good looking and feeling design, a lot of useful features.
For new costumers, really easy to setup and to get quick and high quality insights about your data.

Cons: Version updates doesn't go "smoothly" most of the times and most updates are inconsistent between the test and the prod environment. Random bugs and problems. A lot of times the program is working slowly. Long build times.

Overall: Quick and high-quality information on my data

Sisense - 360-Degree Product

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The support team was great and customer success manager Shimon was great to work with. He was listening to our requirements was helping us to navigate with the product and escalating to right people for fixing very critical issues.

Pros: Sisense is one of best Product we have been using for last 1.5 years. This product has features of HTML 5 portlets, REST API, Widget Customisation, Best UI experience, Integration to your systems using SSO, AI and Bots Integrations, Modern IOT, Sisense Bulbs, R-Integrations, Data Mining Models, Facebook & Twitter Social Data Integrations. Very easy to implement into the environment. In a traditional warehouse, it takes years to implement BI solutions. This one took few days to implement the solution.

Cons: They still need to Explore on Data Lake Scenarios. Few Features needs to scale up in terms Sisense Apps. Drill down is not available and few reporting features like exporting to excel and emailing to non-sisense users are not available.

Capterra-loader

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.

The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

Cons: The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

Overall: Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Sisense has been a good implementation.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Our data structures are less than ideal. While it took a little more effort than they first implied to make it performance, we were able to quickly get really good reporting set up and deployed.

Cons: Sisense lacks Software Development Lifecycle tooling. The ability to version, share development tasks, advance through staging environments not adequate for a development company. We have to do manual/old school processes and it's cumbersome.

It Provides Great Data Visualization Tools

Dec 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Response times for large data sets is really fast. Ability to create formula based data tables and columns in an Elasticube using other imported tables. Number of official and third party plug-ins. Table views of data that are easily exported to CSV for Excel.

Cons: When elasticubes fail, some errors are impossible to really know what caused it. Missing some desired visualizations. IOS app needs work.

Not easy for the average user

Dec 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: If you are a heavy user, and know the ins and outs of how Sisense works, I think it's a good product as the dashboards and data is clean-looking and minimalistic.

Cons: It's hard for the average user to understand how Sisense functions. It's a little difficult to search for data. The worst I think is that Sisense does not download to a clear csv or excel format. I have to copy and paste the data from Sisense to excel. This only works well if the data is small. Long lists obviously requires multiple copy and paste, which is a hassle. Fixing this would go a long way of upping the user experience.

Powerful data modeling back-end with a slick front-end.

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to plug and play with our enterprise data. Customer service is stellar. Product team is willing to incorporate our data and visualization requests into their roadmap.

Cons: Some basic data analysis functions haven't yet been productized (like MIN/MAX for date fields), and there's room for improvement in the administrative oversight functions.

BI with multiple sources, easy to implement

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it connects to lots of different sources ( Salesfroce, adwords, facebook, analytics and more), and it gives you the possibility to work on them while you're importing them in the "elasticubes", using also SQL if you need something more It has the best support team that I got in touch as a customer, every time I'm really amazed at their answers and how deep they are willing to go to solve your problems

Cons: It' s still less used than some of its competitors, so there are less user forums to ask and to browse to understand all of its possibilities

Sisense Review

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great software! We have implemented it several months ago and we are very pleased for now.
- ETL options
- easy to use
- user friendly

Cons: - the pulse options needs some development
- email reports are getting cut.

Exceptional tech and team!

Nov 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sisense has been a tremendous value-add to our knowledge management solution by providing both user and usage analytics for customers to track adoption activity/use, as well as additive content to populate into their internal knowledge base.

Excellent tool. Highly Recommended.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Pros: This is one of the best tools available in the market. Great statistics reports are generated by providing with great insights.

Cons: Customer support could be a little better. Sometimes it takes a long time for them to come back with a solution. But otherwise a great software.

Great but could be better

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Sisense has great functionality and ability to easily manipulate data schemas, throw up elasticubes and generate reports. The API functionality is quite useful, and the concept is really well thought out in terms of side features like CSV exports, widgets, APIs, and alerts.

Cons: When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process". Or "Elasticube is having difficulty building". I wish there were measures to prevent entire machine crashes.

User friendly product.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, user friendly, nice graphical representation ability. Give me insights about anything i needed know.

Cons: Lack of centralized visibility of dashboard and cubes. Email notification feature can be better. ..

Versatile BI

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great visualization and easy dashboard design. Data schemes can be set up even by relative beginners

Cons: Not always great at handling/exporting text data. Data visualization in pivots don't export to PDF well

Easy for basic solutions, difficult for important improvements

Nov 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I encourage to structure online materials with better tutorials and documentations. Many functions don¿t have clear descriptions and examples. Then it will be easier to use them without spending extra time on understanding them.

Pros: Really easy to build basic dashboards which are included in the simple setup. For example pie chart or column charts look nice for simple analyses. Focus on visualization, which is good for end user. Charts look simple and clear

Cons: BUT when you want to make any improvement which is not the simple setup, then advanced java script knowledge is required. And many features which are widely used in other softwares are ¿extra¿ for sisense. For instance showing values on the column chart in the way they will be visible and not overlapping is an extra feature which has to be written in the script.

Capterra-loader

Able to get BI up and Running from Multiple Sources relatively easily

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to get a demo up very quickly - basically a full functioning demo product.

Sisense is used in our organisation to perform the following tasks:
- Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools)
- Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards.
- Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources

The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way.

Once you bring in your data from multiple sources you can use custom SQL language to bring all data sources together. This is a great way of doing things

Drag and drop dashboarding

Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop.

Very solid solution for the price.

Slick interface.

Cons: Drag and drop dashboards also mean there is less customization of dashboards. Not as flexible as Tableau.

If you get your data model wrong the product can hang - you need to self-verify your work. Which you should.

Not sure how it performs with truly big data sets.

Overall: Value for money solution

Sisense has been a great addition to our toolset.

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sisense allows us to pull data from multiple sources and make available for easy analysis. Finally, we have one source of truth. Sisense widgets allow us to easily analyze the data and make critical business decisions.

Overall: Speed, efficiency, visibility of data, one source of truth, what-if capabilities

So far the relationship is good

Oct 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Performing analytics large set of data. Dashboard visitations. Options available for connectors. New options which are introducing

Powerful features yet fairly simple to use; good support, but customization a bit more difficult than touted

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has an extensive suite of specialized visualizations & configurable filtering, and their 'elasticube' does make data modeling and integration much more manageable than competing products. Numerous free plugins, some of which include support. Strong customer-focused follow-up & tracking.

Cons: Their dashboard layouts enforce some rather onorous constraints (large margins or padding, text sizing or truncation vs. wrapping, etc.) that impact the amount of information that can be displayed. These are supposed to be modifiable via JavaScript, but getting that to work is proving very troublesome.

Great overall experience

Aug 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software is the customer support. Onboarding and working with a customer support manager has been an amazing experience.

Cons: The software has some catching up to do compared to companies like Microsoft. Without copying ideas from other platforms they need to advance and make the program more user friendly.

Overall: Data analytics and insight

SiSense if a cost effective Business Intelligence Tool

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use interface which allows you to get Dashboards and Metrics setup quickly. The on-boarding and support is extremely good! Cost Effective, but still provides most of the features of the big BI providers. Would recommend anyone evaluating a BI Tool to look at SiSense closely.

Cons: Some minor inconveniences when building data cubes, etc... but they are constantly improving. All in all the Pros far outweigh any minor improvements needed.

Great tool with great results and ROI

Jun 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense have great customer support. It is clear that the success of this company operates from the inside out. They have the best and the brightest. I think the Sisense Community for users should release more creative content.

Pros: Ease of use, great features, and always evolving. Great ability to analyze and visualize complex data sets. Small learning curve.

Cons: I don't think it is as cost effective as other users make it out to be. Additionally I think this space is too crowded and Tableau / Power BI often beat them to the punch with certain features.

Fast to ROI. No need to staff with highly paid data engineers provides for lower TCO.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of data source types: from SQL, to unstructured data in JSON format, to cvs files and specialized connectors with Salesforce or Zendesk.
White-label analytics solution that you can share with your customers and partners.
Extensibile visualizations via JavaScript widgets.

Cons: Runs on a dedicated Windows box - not yet cloud-friendly.
Export to PDF functionality does not yet meet our expectations.

Overall: Easy and fast deployment.
Outstanding customer support team.
Fast evolving product that meets more and more our our needs.

Great team, great product,-

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: SiSense has been a positive experience for our teams since day one. The ease of use is the biggest draw for business users.

Cons: Mobile application is challenging and not as dynamic as the rest of the platform. It feels like there is opportunity here for SiSense.

Overall: Ease of access to data for many users. SiSense allows the business to have an easier connection to their data.

Data Anaylyst

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Looking forward to using more of this product.

Pros: Elasticube setup ability to use offline data to speed up the pulling of data for reporting and dashboards.

The ability to create usable dashboards is a very quick process.

Jun 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of building widget and creating easily understandable dashboards is a major factor in how easily this software is adopted.

Cons: I would like to be able to sort data by fields that are not included in the widget. I have a field I'd like to sort by a date value, but use the name value for these date ranges.

Signing with Sisense made perfect sense for Lamb and has changed the way we view all our numbers

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: We first fell in love with the look and feel of the product. Then we realized how straightforward Sisense is to use and how easily we could change the way we analyze our business. Dashboards quickly changed the way we communicate our KPIs throughout the company in a very transparent way. Conversations are easier, employees are more motivated than ever, and all are held accountable to their work.

Cons: Performance has been a challenge for us at time with the more complicated dashboards. We have the dashboards refreshing every 5 minutes and that also can slow us down.

Easy to start until it's not

May 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Lots of functionality, powerful from day 1, sensibly intuitive. It lets the data speak without me translating.

Cons: When you hit a wall, which happends somewhat often, answers are not always easy to find. Speed of frustrations is indirectly correlated to user population within a a company.

Pretty good as a whole.. However there are still some issues that come up that at times will impact

May 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to connect to many disparate sources. I also like the ease in ability to create dashboards.

Cons: That we have to build custom table to complete outer joins. I'm concerned about the limited information regarding HIPPA security provisions.

Great new way of delivering BI and analytics to healthcare

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SiSense is a great product that is changing the way companies maximaixe the data they have in a simple and easy to use platform.

Pros: Easy of setup and use. Easy to understand product overall. Great visualization. Great value.

I am very happy with Sisense, received great value in short period of time.

May 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I was able to generate my dashboards and implement them within short period of time.
The on-boarding and support were great, so helpful.

Cons: It wasn't as easy as I though it would be, it does require some SQL skills and technical understanding.

Easy too for easy scenarios

Apr 19, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - quick to learn - variety of visualizations - good support for critical issues - good community where Analyst can find many answers there

Cons: - not sufficient to build more complex dashboards - bugs/issues - pdf look very different from the dashboard

Excellent customer service and comprehensive onboarding process.

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service has been outstanding. Sisense has completely "owned" all of our requests and responded quickly and comprehensively.

Cons: This product is very focused on traditional BI, so we've had some challenges accomodating our engineering data.

Top class analytics and design

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product can dive down into multiple layers of information with the click of a button. It makes static dashboards look out of date. The backend elasticube/database is very flexible and easy to use. Having used a top ranked BI tool before Sisense, it can't even compare with Sisense's functionality.

Cons: There could be a few minor functionality additions that would help but over all I am very satisfied with the product as is.

Happy with Sisense

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I'm using Sisense for 6 months now, I am the main designer in my company. We didn't used to look at data so much and the process wasn't too efficient. People in my company are now getting used to making decisions based on data, and they are using the dashboards of Sisense more and more. I am really enjoying it.

Customer review of Sisense

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
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Comments: We purchased the Sisense Dashboard application about 8 months. My company provides Broadband Service Assurance Solutions to companies all over the world. The product and services provided in many ways are customized to a particular market based on their specific needs and network. However one common theme in all markets is improving testability which is measuring the accuracy at which measurements and analysis are performed. The Sisense Dashboard application was chosen as it provides a comprehensive set of tools allowing implementation of customer specific dashboards in a short period of time. The people at Sisense are extremely knowledgeable about their product and are always willing to assist. I have had the pleasure to work with many individuals within Sisense and have many productive meeting and conversations with Alex Rich, the Tollgrade Customer Success Manager.

Pros: There are so many options and capabilities with the dashboard application that I see over time being able to enhance what I deliver to the different markets. This is important to keeping customers engaged.

Cons: Customer service trouble tracking is sometimes difficult to keep up with; tickets are closed before having an opportunity to look at suggested resolution.

Beautiful software, strong analytics

Feb 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Sisense will be the first to tell you how fast their product is (and tell you every fifteen minutes to make sure you don't forget!). They boast a speedy system with their in-chip analytics and web-based analysis that lets even older computers use their software. They certainly win in the aesthetics category, I found their UI to be incredibly intuitive and easy to learn. I was impressed by their willingness to spend time digging into your data as an example for their analytics software;

Pros: The UI is awesome, people will fall in love with how it looks.

Cons: When you start paying for licenses on a 'seat' basis your costs jump up quickly.

Recommendations to other buyers: Try out a few different softwares before making your choice. I recommend looking into Microsoft Power BI as a much more affordable option a

Great product

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Sisense is a strong BI tool with an easy to use interface and quick back end. I had no trouble learning the interface and started building my first dashboards very quickly.

Pros: Quick and easy to use, has an ETL tool packaged with it.

Cons: Can be difficult for non-technical users to fully grasp the back end dashboard building.

Recommendations to other buyers: It is certainly work trying out, assuming you have a grasp of how databases are the setup you can use.

Great Product, great price

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense allows us to quickly turn around our BI projects in days rather than weeks with an all-in-one solution. Simple interface allows for quick re-training and easy of use.

SiSense Review

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: SiSense has been a very valuable tool to merge disparate data sources to provide intelligence to our team.

Sisense for IT

Dec 28, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Sisense is a great tool that comes with many hidden gems. It's perfect for IT departments that want to empower their users to be more educated about their data and help their user to make data-driven decisions. With the abundance of data connectors, intuitive and powerful data mapping GUI and easy to use dashboards for both technical and non-technical user, Sisense is a great choice to serve as your data and BI back-end.

Pros: Powerful data-mapping GUI with great support for custom SQL and pre/post build plugins/scripts. Intuitive dashboards for non-techies and tech-savvy users. Dashboards support customisable plugins (with strong community support) and scripts to satisfy the power users. Great API support for automation. Solid technical support to help you with any technical challenges. Access to features request. Speedy delivery of new and useful functionality to increase the value of the product over time.

Cons: The new features can't come soon enough, but the roadmap looks solid and promises to deliver lots of goodies. The API documentation could be improved, some more advanced functionality is not as clear as it could be, but there is always tech support to compensate for that.

Recommendations to other buyers: Don't get scared by abundance of functionalities that Sisense offers. It's rather easy to get started and you quickly get to the see the value and the power of Sisense. I'll find your self quickly iterating and extracting more and more value from the tool.