Who Uses This Software?

We serve small businesses and the agencies that service them. In addition to marketing agencies, we work with a variety of industries like accounting, legal, home services, medical, and wellness.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    Get started instantly with 14-day free trial with no credit card required!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • PhoneWagon
  • phonewagon.com/
  • Founded 2016
  • United States

About PhoneWagon

PhoneWagon is beautifully simple call tracking software. All of our plans include UNLIMITED USAGE. Stop paying expensive per-minute rates and switch to a predictable, low flat rate. Plus we offer a free 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. See which online and offline marketing campaigns are working, turn off what's not working, and record phone calls to train your staff and increase conversions. Simple and beautiful.


PhoneWagon Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

PhoneWagon Reviews Recently Reviewed!

Outstanding Service!

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I am very picky when it comes to software used by my company. I did a lot of research to see which Call Recording software would be a perfect fit for my marketing corporation. Finally, I came across Phonewagon and they really did their job! I use this software for my of my clients and I love working with them. customer service agent is very helpful; he reaches all my demands and helps with coding or any troubleshooting I may have. (which are none) since PhoneWagon works perfectly.
The recording system is very good quality and very easy to use! I love it.

I would definitely recommend this product to anyone trying to track conversions! This is the way to go.

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Super easy setup, great features, good price

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How easy it is create a new, localized number for each campaign. Also, the AdWords and Google Analytics integrations can be done in less than 5 minutes. Very straightforward and easy.

Vendor Response

by PhoneWagon on October 13, 2017

thanks Owen... super pumped to have you on the wagon!!

Love this service!!!

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So easy to use, cost effective, great customer service....can't beat it! I love that my clients are now able to put some hard statistics on the success we are having for them...I love it and they love it.

Overall: Phonewagon is great! I will recommend to everyone!

Vendor Response

by PhoneWagon on May 24, 2017

Thanks John! Happy that we can play a role in helping you show your clients the full picture of what you're doing for them!

Super easy and everything we need to track campaigns

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The design is beautiful and everything makes sense. I like that even my office manager is able to use it without asking any questions (and that says a lot!). All the features are there - dynamic numbers, multiple users and client logins with different permission levels, robust reporting, etc. And they allow you to use true 800-numbers unlike a lot of the other call tracking systems out there.

Cons: can't think of any right now.

Overall: We started using PhoneWagon because we needed to track phone leads in addition to web leads. We quickly realized we were generating a lot more leads for our clients than we thought since we weren't tracking phone calls. We were able to begin using PhoneWagon in less than 5 minutes and had our first number configured in about 30 seconds. Everything is where it's supposed to be. They even have logins for my clients which is nice so I don't have to manually send them reports or pull a call for them if they have a question about something. I can't see us ever using anything else to track phone calls.

Recommendations to other buyers: Give it a shot. I have never had to wait more than 4 minutes for a question to be answered. Ryan seems to always be online and willing to help out.

Great Service, Great Price, Great Support!

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Unlimited voice storage, custom whisper and quality assurance recordings, inexpensive in price, Good for agency use.

Overall: If you're looking for a phone solution for your business look no further. Phone Wagon is not only competitive in price, but over delivers in functionality. It's constantly improving to keep up with the latest trends and is a good solution for any size business for call tracking and quality assurance.

Enables Me to Close More Leads

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm out in the field most of the day and can't pick up my phone. Usually I would call people back by the end of the day only to find out they went with someone else. I started using PhoneWagon and setup the automated messages and realized that customers wouldn┬┐t just call the next guy on the list. They were willing to talk to me from text messages and this helped me win a lot more jobs. Highly, highly recommend.

Easier than the others to setup and use

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We first started using call tracking about 2 years ago because we wanted to see how our customers were finding us. Our phones were ringing off the hook and we didn't know where the customers were coming from and weren't able to tell if our marketing campaigns were actually working. I tried using some other call tracking products but they were too confusing. The other products may offer more, but it doesn't matter if you can't figure out how to implement it. We put a tracked phone number on there and now were able to see everyone who calls us from seeing our van. It's been fantastic!

Vendor Response

by PhoneWagon on December 15, 2016

Thanks for the kind words Matt. Glad you are able to see how your campaigns are performing. As always, we're here if you need anything! -Ryan