--- title: "Segmail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Segmail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/157663/Segmail/" page_type: "product" language: "en" --- # Segmail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Segmail ## What is Segmail? If you run a small business but own a large email list, Segmail will keep your operating costs low by charging only by the amount of emails you send, not by the size of your email list. Our pricing model is linear, not exponential like most providers. Segmail provides many basic, most commonly used features such as double opt-in, campaign link tracking, and even synchronizing lists from your existing blog, CMS or CRM platforms without even changing your signup pages! ## What is Segmail used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Segmail?[Manage this product listing](https://www.g2.com/products/segmail/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Segmail 4.5 (4) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $12 Per Feature, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.5 (13,495) Value For Money 5.0 (3) Value For Money 4.3 (10,234) Customer Service 4.8 (4) Customer Service 4.3 (10,023) ## Segmail alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [Success.ai](https://www.capterra.com/p/10013316/Success-ai/) [4.8 (418)](https://www.capterra.com/p/10013316/Success-ai/reviews/) Starting price $33.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10013316/Success-ai/) ## FAQs about Segmail Overview ### What company size and specific industries is Segmail built for? Segmail is designed for businesses that maintain large contact lists but send emails infrequently, along with organizations that need transactional email delivery. This makes it a fit for companies of any size that prioritize occasional bulk messaging and reliable system-generated emails rather than constant high-volume campaigns. Features and Usability ### What are the key features of Segmail? Segmail offers email tracking, email campaign management, and multi-campaign tools for creating and sending messages. It also includes autoresponders, event triggered actions, and campaign segmentation for automated targeting, plus subscriber management, list management, and mailing list management. Reporting/analytics, WYSIWYG editor, and API support round out the feature set. Integrations ### Which third-party tools and platforms does Segmail integrate with? Segmail integrates with MySQL for database connectivity. The catalog list includes this native platform integration, supporting data exchange with MySQL-based systems. Getting Started and Support ### What training and onboarding options does Segmail offer? Segmail provides documentation for teams getting started. This written material supports self-paced reference for setup steps, feature explanations, and common questions. No other training formats are listed in the catalog data for Segmail. Getting Started and Support ### What customer support options does Segmail offer? Segmail provides Email/Help Desk, FAQ/Forum, and Chat support. These channels give users direct contact and self-service help, with Chat offering faster back-and-forth for common questions. No reviewer feedback is available to describe response times or support quality. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing email marketing software: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Segmail supports **Email Campaign Management**, giving teams a central way to create, manage, and send marketing emails. However, it does not include **Campaign Scheduling** or **Contact Management**. Instead, it offers **List Management** (**37%**), which can still help organize subscriber groups and keep audience data structured. Together, these capabilities help businesses run targeted email outreach and maintain cleaner audience organization, allowing teams to manage campaigns more efficiently. API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages CAN-SPAM Compliance Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Customer Segmentation Process of dividing customers into groups based on common characteristics Email Campaign Management Plan, execute, and analyze email marketing campaigns Email Tracking Track delivered, received, and opened emails Segmail 12 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Image Library: Store and manage images - List Management: Manage contacts across multiple mailing lists - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Subscriber Management: Add or remove subscribers from mailing lists - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $12.00 Per Feature,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ MySQL](https://www.capterra.com/p/11482/MySQL/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JO Jacky O. Manager Insurance ### "Flexible Pricing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 13, 2023 Pros I’ve used many email marketing tools in the past and the key differentiator is the flexible pricing where they allow you to carry forward email credits to the next month if you don’t finish what’s allocated in a given month. I use this in combination with SendInBlue for my larger and colder email lists. Cons nil! It's pretty good given the pricing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 19, 2023 Thank you for your support! If you require any new features that other platforms have and you would like to see them on Segmail, just reach out to us. HM Hamza M. Senior Manager Publishing ### "Great Customer Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2022 Pros To be very honest earlier i did not like the software, as it was having a cache issue but when i contacted the customer support, it helps me lot specially the guy\[SENSITIVE CONTENT\] from customer support understand the query and help to get immediate resolution and now the software function smoothly Cons there must be a option to save template, as every time we need to copy paste the same Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 1, 2022 Thank you for your review. Please try out our "Copy Campaign" functionality to create a new one with the same settings. SK Shyam Karthik K. Marketing Communications Executive Construction ### "Review of Segmail (segmail.io) - Budget-friendly Mass Email Campaign Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2021 It is, what it is. Simple Mass Email Campaign Platform. Budget-friendly! Pros As a purchaser, admin and user of this product, I've found Segmail to be simple, quick & hassle-free. Email quota roll-over is very useful. Email deliverability is high as it is built-upon Amazon's Servers. Support from the platform developer is instant. They seem very friendly & helping to all our requirements. To top it all off, they add new features to the platform all-the time improving the user-experience and overall performance. Cons If I would have to nitpick, I would suggest that there is always room for improvement in the email builder, contacts management and report view. Switched from [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) Annoying Customer Service, Too many questions, Learning curve, Cost. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/) [Woodpecker.co](https://www.capterra.com/p/150484/Woodpecker/) [SendX](https://www.capterra.com/p/158112/SendX/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reasons for choosing Segmail Quick Customer Service, Easiest Learning curve, Most importantly Cost. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 8, 2021 Thank you Shyam for being a great customer! We will keep working on the platform to help your business! VL Vincent L. Freelance marketer Marketing and Advertising ### "Value for money for basic but essential features" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2017 We saved on the monthly fix cost and focused on the number of emails we sent out. Pros The biggest difference this product has is its pricing model - it charges by the effective emails you send out instead of the number of emails in your database like many of the providers out there. It gives you all the basic functionality to run email marketing campaigns - signup forms that you can customize yourself, double opt-in, unsubscribe options, mailmerge tags, link tracking, conversion rate tracking, etc. The best value for money feature I think is its email editor - although it has no template whatsoever, it provides you with simple mailmerge tags like {firstname}, {unsubscribe}, etc and lets you preview in mobile dimensions. If you put in links, it will track the number of clicks and the conversion rate subsequently when the campaign starts. I run the email marketing campaigns of my clients with >100k emails and Segmail has made it affordable for my clients, having to pay less per campaign (but you also pay a monthly subscription fee). I won't say this is the best provider but it is definitely one of the more value for money ones. If you don't want the hassle of installing your own php email marketing tool on your own webhosting or pay hundreds and thousands of dollars for the big names like Mailchimp, ConstantContact, this is worth considering. Cons It has no email templates and you have to code on your html editor before copying and pasting into its email editor. It has its own WYSIWYG editor but that's the bare minimum any provider should have. Also, there is a monthly subscription fee that is same regardless of how big your email database is - some people might find this unacceptable having to pay the same monthly if you have 1 subscriber or 1 million subscriber. But they waive off the monthly if you have not send out your first campaign and they would give you a discount once you get bigger. Also, another thing was the lack of followup emails, or some call it autoresponders, where you send out scheduled emails to each new signup at a preset timing. I would like to see this feature in place but overall it is ok. The support is great - they are very responsive, probably because they are new. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 19, 2017 Thank you for your kind review! We will be pushing out some of the features that you need soon like followup emails. 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