# OnePageCRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OnePageCRM the right CRM solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157679/BrowserStack/reviews --- OnePageCRM 4.8 (91) [View alternatives](https://www.capterra.com/p/157679/OnePageCRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of OnePageCRM Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews KT Karen T Sales DirectorRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Where do I start, this CRM system helps me on a daily basis reminding me to follow up with customers, make appointments and most of all keep them informed of NEW products and more! “ March 5, 2026 TK Tamara K Science Communicator - Business DevelopmentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “I have a current issue were an existing client has sent a request via the portal and even though they are using the same email address, CRM has created a new profile instead of adding the message to their current profile. When I attempted to delete the NEW profile, CRM deleted BOTH profiles.“ January 20, 2026 TK Tamara K Science Communicator - Business DevelopmentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Overall, it saves me a lot of time and provides the framework to ensure we are able to keep highly detailed notes on every client because we ABSOLUTELY have to know them even if they have been dealing with a different staff member to this point.“ January 20, 2026 CC Carol C AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Filtering isn’t always simple but it may be because the correct fields have not been correctly filled in“ March 11, 2026 DA Dido A Business Development ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “The platform also comes with so many smart tools and automations that make daily tasks faster and more efficient — you can actually see your sales improving as you use it.“ October 7, 2025 Helene V Director, ContentPublic Relations and Communications, 501 - 1,000 employeesUsed the software for: 6-12 months. “Sometimes it is a bit tedious to search for customer information as they are easily lost.“ June 9, 2022 TK Tamara K Science Communicator - Business DevelopmentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “I like that the database is reasonably flexible and it allows endless tags so I can selectively group customers to ensure I can send them the right advertising.“ January 20, 2026 AU Andy U Co-FounderInternet, 2 - 10 employeesUsed the software for: More than 2 years. “Also they have a great Evernote integration but it's really annoying because your formatting is lost from Evernote to OnePage, so a super long set of bullets in Evernote just becomes one long paragraph in OnePage which makes reviewing yours or“ September 23, 2020 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe R. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Simple tool with superior partnership benefits!" August 14, 2025 5.0 I think the customer service is what really blows me away. They feel like an IT department for my small team, and just seek to make the experience smooth every day. Pros The simplicity of the tool makes work significantly easier. I don't want to think about how to use a tool; I need a tool that does what it needs to and helps me move things forward. OnePageCRM is that tool. It's just... automatic for me. Cons Not much really. I think it'd be nice to have more snippet functionality in the emails, keyboard shortcuts for templates, etc... but those things are just in the "nice to have" bucket for me. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) My previous tools were complicated and did not easily produce reports. It was also much more expensive. Review Source JP Josh P. Director of Operations Hospital & Health Care Used the software for: Less than 6 months ### "The CRM you didn't know you needed!" November 11, 2025 5.0 Intuitive UI, phenomenal customer service, perfect blend of customer management and actionable insights. Pros The action stream is incredible. It forces me to interact and act on my CRM content. It's no longer just a place to house information, but to move opportunities forward. It's the CRM I've been looking for. They've thought through the flow of day-to-day customer interaction - action is needed. I can make calls while driving and I'm immediately prompted to make a note about the call (logging the time in that leads activity). When I complete an action I'm immediately prompted to set the next action (before I forget!) Everything is connected, but I don't have to fill out every field to move forward with my day. I can edit and add as I go - the ultimate flexibility while retaining the critical info I need to close deals. Cons The thing I like least is it took me too long to find it and the rest of my team isn't on it yet! For me it has checked every box I was looking for in a CRM, and many I didn't even know I needed, at a price point that is extremely affordable! Alternatives considered [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Reason for choosing OnePageCRM action stream is a game changer. forcing me to move leads forward toward closing. Switched from [Attio](https://www.capterra.com/p/259360/Attio/) Needed something more task driven to push me for day to day actionable lead management on the go. Review Source CC Carol C. Administrator Religious Institutions Used the software for: 2+ years ### "Brilliant database tool" March 11, 2026 5.0 Very satisfied with all our charity requirements. Communication with OnePage has always been so helpful. Pros Ease of use. Security is brilliant and gives peace of mind. Extremely easy to navigate and find particular groups of data Cons Filtering isn’t always simple but it may be because the correct fields have not been correctly filled in Review Source VR Verified Reviewer Manager Used the software for: Less than 6 months ### "Didn't care for it" June 26, 2018 3.0 Pros The design of the program is pretty neat and the paid features are nice. Not for somebody who wants a free CRM. Cons I liked it and probably would have used it had I spend the money after the free trial. If you are willing to pay, then get it. Review Source Response from OnePageCRM October 9, 2018 Hello, Thanks for taking the time to review OnePageCRM. I'm sorry to hear you did not sign up for our CRM but maybe you will consider us in the future may you ever need another CRM. All the best, Evelyn TK Tamara K. Science Communicator - Business Development Education Management Used the software for: 1-2 years ### "Know your customer" January 20, 2026 5.0 Overall, it saves me a lot of time and provides the framework to ensure we are able to keep highly detailed notes on every client because we ABSOLUTELY have to know them even if they have been dealing with a different staff member to this point. Pros I like that the database is reasonably flexible and it allows endless tags so I can selectively group customers to ensure I can send them the right advertising. It provides all correspondence between staff members and the client so we can all save time knowing where we are at. Cons 1) I'd really like if our Australian accounting product, MYOB, could be linked. 2) I have a current issue were an existing client has sent a request via the portal and even though they are using the same email address, CRM has created a new profile instead of adding the message to their current profile. When I attempted to delete the NEW profile, CRM deleted BOTH profiles. I don't know how this happened and am going to have a fiddle to see what is going on. I will call tech support if necessary. Review Source BS Bob S. President Internet Used the software for: 2+ years ### "Long time CRM User converted to OnePageCRM over 9 years ago" October 23, 2025 5.0 I've been using OnePageCRM for my contact management system in our company for over 9 years. They are updating and improving the system consistently throughout that time. Support has been exceptional. Pros Easy to use and flexible settings configuration. Unlike most products managing contact records, OnePageCRM provides many tools to update and maintain company/organization information for all contacts in a company, sync tags and status changes, and tie multiple contacts to multiple deals. You also have the ability to customize fields add categorize contact records. The Mobile Application provides just the right contact information on a small device and allows me to update records across the organization. Cons I am only waiting for one key feature, the ability to have a contact associated with multiple Companies/organizations. I have been able to work around this issue but that feature would make it easier. Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/) Reason for choosing OnePageCRM As application developers we could have built and maintained our own. However at a total subscription cost of about $265/year over 9 years, it did not make sense. Switched from [Act!](https://www.capterra.com/p/175860/Act/) I've used many including ACT, Outlook, Goldmine, and built my own in the past. None gave me the same capabilities Review Source AM Anita M. Investment Manager International Trade and Development Used the software for: 1-2 years ### "Recommending One Page CRM" October 28, 2025 5.0 I can get up the curve on existing relationships really quickly as everything is helpfully held centrally, in one place. Pros OnePage CRM allows me to track all of our existing relationships in one platform. It is a central repository for contacts, task management, and pipeline. Cons I would have to think about that -that's a tricky one as generally, we only have a positive experience using it. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing OnePageCRM We were made aware of the Power of Action Programme and decided that as a charity, this made the most sense, as we are looking to reduce overheads and deploy funds to maximum effect and where they can be most impactful. Review Source BM Barry M. President Medical Devices Used the software for: 2+ years ### "Big thumbs up" November 12, 2025 5.0 No CRM beats OnePage. I've tried them all. It takes time to learn how to use it, but the webinars, staff, and videos help. Pros All members of the staff are great . . . customer service, training, and management, including the president \[sensitive content hidden\] . I recommend OnePage to all of my startup company clients Cons Takes time to learn all the features. I've been using OnePage for several years, and I still learn new capabilities Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing OnePageCRM Best value in price, features, and support Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I needed more features. The upgrade is more that OnePage subscription, and not worth it in comparison Review Source Michael G. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "A simple-to-use CRM with all the most important features" October 26, 2025 5.0 We have been using OnePageCRM for over a year and it has been stable, efficient and effective in helping us keep our contact list organized and synced with Gmail and other apps. With Zapier integration you can completely avoid double-entry across your various platforms. Pros OnePageCRM is just that... a simple, effective CRM that allows you to see your business on one page, and to focus only on your next task. The Lead Clipper is a gamechanger and saves hours of time every month adding contact info to our database. Cons I wish I could search the notes field, which hopefully will soon be available. This is truly the only feature lacking. Alternatives considered [folk](https://www.capterra.com/p/251534/folk/) Reason for choosing OnePageCRM Its simpler straightforward functionality Switched from [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Needed a CRM built to be a dedicated CRM Review Source JR James R. Manager Human Resources Used the software for: 2+ years ### "onepagecrm" November 28, 2025 5.0 It fits perfectly with how Supported Employment and IPS work: fast, relationship-based, action-driven, and dependent on consistent follow-up. OnePageCRM helps staff stay organised, move cases forward, and maintain momentum, all without adding more admin. Because it’s easy to use, our team actually enjoys it — and when staff like a system, they use it properly, which directly improves outcomes. Pros The “Next Action” system ensures nothing gets lost, forgotten, or buried — which is essential when our team handles a high volume of small tasks, employer contacts, MDT updates, and rapid follow-ups. It gives structure without over-complicating anything, which suits my preference for straightforward, efficient tools. Cons The main drawback for is that OnePageCRM is difficult to customise to the specific operational requirements of our service. While it is excellent for task management and follow-up, it does not easily adapt to the specialist data fields, referral processes, or reporting needs specific to us. Review Source ED Eoin D. Customer Success Design Used the software for: 2+ years ### "Advocate for OnePageCRM" September 17, 2021 5.0 This system has allowed me to be more effective in my communications with clients and internal reporting. The 'next action' feature is quick to use allowing me to move onto the next client interaction quickly and with confidence in the system Pros A very intuitive system with minimal onboarding aligned perfectly to self sales management or team sales management Cons More illustrative reporting might be helpful. with a focus on key client analytics Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing OnePageCRM Less complex, one page, action orientated, better user experience Review Source Response from OnePageCRM September 29, 2021 Hi Eoin, thank you so much for the great feedback. I love hearing that you're finding the system easy to use and that it's helping you become more efficient with your follow-ups. Noted about more illustrative reporting, and we have something coming up for this soon! ~Sarah AI Aliya I. Chief Operating Officer Non-Profit Organization Management Used the software for: 2+ years ### "Helps give visibility and keep us on task!" November 12, 2025 5.0 Overall we love the product, it helps the team easily see the communication history and next steps for a particular constituent without needing to consult the team member or search through emails. Pros The ability to set up future tasks helps provide an automated daily to-do list that helped keep us on task. We also like the ability to add emails to a constituent's contact so we can see the full communication history. Cons Sometimes the e-mail tagging doesn't happen automatically and the email needs to be assigned to the contact. Review Source SK Scot K. Senior Director, Community Partnerships and Marketing Broadcast Media Used the software for: 2+ years ### "A Game-Changer for Community Engagement" November 14, 2025 5.0 Overall, OnePageCRM enhances our ability to connect with the community and drive impactful partnerships. I recommend it for organizations looking to simplify their relationship management. Pros As the Senior Director of Community Partnerships and Marketing at WUSF, I’ve found OnePageCRM to be a great tool for our outreach efforts. Its straightforward interface allows our team to efficiently manage relationships and track engagement with community partners. Cons While there’s room for improvement in reporting features, the ongoing updates from the OnePageCRM team show they value user input. Review Source SSM Shiv S M. Founder E-Learning Used the software for: Less than 6 months ### "One of the best CRM tools for startups " September 10, 2024 4.0 Streamlining our sales process, improving customer relationships, and helping us use customer data effectively. Pros I started using it recently, and even though I'm still getting the hang of it, I find it really useful and simple to use, especially for a small startup like ours. Since sales are so important for us, it helps store customer contacts, set reminders for follow-ups, and use ready-made email templates. Plus, the pricing is affordable. Cons Although I'm still exploring it, I feel that features like email tracking and meeting scheduling could be added. Review Source Response from OnePageCRM September 13, 2024 Hi Shiv, thank you very much for your review! It's great to hear that OnePageCRM is helping your startup with sales—this is what we are here for. :-) We do have an email tracking feature. You can read more about it here: https://help.onepagecrm.com/article/467-how-email-open-tracking-works You can also connect OnePageCRM to Calendly (or another meeting scheduling app) via Zapier: https://zapier.com/apps/calendly/integrations/onepage-crm If you have any questions, you can always reach out to us at support@onepagecrm.com. We're always happy to help! ~ Anastasia Ron M. Used the software for: Less than 6 months ### "A SalesPerson Crm" October 23, 2016 5.0 I really took 3 weeks off recently and decided to move from the Outlook Desktop world to all online and based around Google Apps. I needed A Crm that focused on follow up and keeping good notes and also keeping track of my calls and actions. I Checked out dozens of other Crms on the free trial basis and most are the same. They keep track of notes and calls, and put your next actions into a to do list or task. They have various levels of success integrating with Google. As soon as I tried OnePage I noticed a key difference. The Action Stream of telling you what to do next front and center. If you are in a business where making calls to contacts, sending emails and building relationships like Real Estate or other small business this is the Crm for you! Is it Perfect? No will go into this in the pros and cons. I chose this over Well Knowns like Insightly, Prosperworks, Contactually, and many more as the Bells and Whistles I wanted were the most well done in One Page. Pros Action Stream, Action Stream, Action Stream better than any to do list or task manager I have seen. Simple Interface Skype Caller built in Call Tracker Built in Pleasing to the Eye Descent Customer Support it is possible to get someone on the phone Tagging They are in Ireland ( kinda cool) Cons Google Contact Integration by Pie Sync, Does not bring Picture or Address over and slow to sync to Google Contacts, sometimes does not show up for a long time and I always have to check to make sure it made it over, then manually add photo and address if important to me. This alone is very bothersome to me and if I left would be for this. Have to add +1 in front of phone number to work with Skype, not a deal breaker but more time Emails not really connected to Client unless you send from Crm or use the Bcc for one Page Address. Not a deal killer cuz just go to gmail and enter email and get all the emails anyways. If the Google Sync was direct not relying on Pie Sync and brought over Photos and all other Info this would be as close to a 10 out of 10 that there is.. I have to give it overall an 8. Maybe Pie Sync will improve or Zapier will work one day. Review Source Robert G. Strategic Sales Planning Instructor Education Management Used the software for: 1-2 years ### "My go to CRM - Focusing on what is the next task needed to move the relationship forward" May 5, 2018 5.0 Pros I like the focus on the next action sales aspects, and the simple integration with Skype, Google Apps, and other simple integrations Cons I wish there were MORE integrations, and that I can more easily update my overdue tasks. I would also like to have mutiple deal flows, or be able to use the Kaban style layout to track existing deals. Review Source Response from OnePageCRM October 9, 2018 Hi Robert, Thanks for getting in touch and sorry about the delay in responding. Staying focused on your sales actions is what OnePageCRM is all about. I would be keen to hear what other integrations you would be referring too? Kind regards, Evelyn CS Chuck S. Rep Used the software for: 2+ years ### "A super CRM that lets you jump right in and also customize" March 28, 2018 5.0 Get to work the way I want to. It fits me, not me it. And I know that any questions I have will be answered as if they're important and very quickly. Pros So many CRM's are very pricey, and often a bit involved to use. OnepageCRM productivity was immediate. I love that when you enter a contact or clear an activity, your next one is called for. It is so simple to use that you can do tweaks and customization easily. Customer service is not just fast--it is almost immediate! For one question I asked, within an hour or so they had made a VIDEO for me showing how I could do something. Incredible service. Cons Not much. It's been a joy and for the money, haven't heard of a CRM that touches it. It does everything I need and then some. Review Source Response from OnePageCRM April 3, 2018 Hello Chuck. Thank you very much for your kind review. It's great to hear OnePageCRM and the 'Next Action' feature is helping you and your business! I will be sure to share with the team and of course our customer support team! ^Evelyn MH Michelle H. Relationship Manager Non-Profit Organization Management Used the software for: 2+ years ### "One Page customer support" September 17, 2020 5.0 The one page team are a professional team , always happy to help and respond very quickly to anything i ask. Pros Easy access to information on all contacts and follow up required. Bulk , personalised email system makes it so easy to connect quickly. Cons There are no negatives with this software that i have experienced. Review Source Response from OnePageCRM September 29, 2021 Hi Michelle, thanks so much for the great review. I'm so happy to hear you enjoy using OnePageCRM! ~Sarah LK Linda K. Partner Graphic Design Used the software for: 2+ years ### "Great for small business!" July 23, 2019 5.0 Pros Onepage CRM has a low fee and is easy to use. As a small design agency, we have a lot on our plates and no one here really likes selling. But we need to, right? The OnePage system helps us stay on top of leads and proposals with a few simple clicks. We've tried other CRM's, but this one made it super easy. Not letting a great lead slip away because you get busy is the strength of this system: it requires you to set up the next step before closing out the window. Customer support is a 5-star. Cons The integration with Chrome (auto-filling contact info) got stuck a couple of times. But that could have been on my end! Reason for choosing OnePageCRM We tried other free CRM's like Hubspot and Zoho, but they were too much. OnePage is just right. :-) Review Source DH David H. Owner Food & Beverages Used the software for: 1-2 years ### "Be Realistic, sell things" December 6, 2016 5.0 This has forced us to really be more realistic about how much we can bite off every day and helps with prioritization. Tags are great for doing in depth client research later. Pros Great Customer Support Integrates with Wufoo forms and Zapier Cons Getting overloaded with sales actions (but that's kinda my fault) Review Source Response from OnePageCRM December 13, 2016 Hi David, Thanks for a great review! Great to hear the simplicity of the Action Stream has helped improve your focus! Laura NG Nigel G. Director Used the software for: Less than 6 months ### "Making CRM easy for small business" April 5, 2018 5.0 Pros I really enjoy the the Action Stream view which helps focus on what needs to get done. Being a 1 man show I dont always need to complexitiy of multiple touch points for the various different stages of the customer cycle; I just need which customer needs what next and the value of each deal. The recent introduction of the email sync just toops off the functionaility nicley and keeps all the communication in one place. Cons A little on the pricey side compared to other products in the market but if you need a CRM thats easy to use, its great value. Review Source Response from OnePageCRM October 9, 2018 Hi Nigel. Apologies for the dealy. Thanks for taking the time to review OnePageCRM. It's great to hear the Action Stream is doing its job and keeping you focused on your daily tasks. Nice to hear email sync has got the thumbs up too! Stay in touch. Evelyn FP Frederick P. Used the software for: ### "OnePage drives my interest in selling" April 19, 2012 5.0 The greatest thing about OnePage is that I open it and I get to work. I used to force myself into a weekly discipline of reviewing an excel spreadsheet and outlook contact base. OnePage CRM has changed my attitude and approach. It's easy to access, engaging and it drives your interest in selling and business development. The interface is intuitive and simple, all the while OnePage offers powerful features. The dashboard gives you a list of tasks (they call them sales actions), prioritized by time. It makes me actually focus on what's the most important - my sales activity. There is a contact list, list of tasks, contact's profile with all the history. You can add notes, deals, tags, filter your contacts and tasks, track deals through pipeline, add users... That's an amazing functionality I think for the price they require. Pros Helps get organized and increase sales, user-friendly interface, integration with mail & calendar, perfect for service companies, good value for money Cons They just added the multiuser function, so you can set a user as administrator and invite other members. But basically every user has the same permissions. Review Source DG Debbie G. Volunteer Website Director Philanthropy Used the software for: Less than 6 months ### "Amazingly easy-to-use CRM" September 13, 2017 5.0 I am so glad that I discovered OnePageCRM. Our nonprofit has virtually no budget so it was nice to find one that was priced fairly. We could never afford the high-end CRM's. But this one, is a near-perfect fit. Great design, remarkable attention to details/features, and superb customer support. Bar none. Pros Elegant user interface, simple, clean, uncluttered (okay that last part was redundant). Super responsive customer support which is one of the main reasons I highly recommend this software. Cons Because OnePageCRM is primarily focused on sales, using it for our nonprofit means some workarounds. It's more like we don't use some of the features as sales tools. Review Source VR Verified Reviewer Owner Broadcast Media Used the software for: I used a free trial ### "Uncluttered, Simple but Sophisticated CRM" April 10, 2019 5.0 Customer service is absolutely fantastic. Very prompt, courteous and helpful. Pros It doesn't have over the top bells and whistles. Some CRM's assume have way too many options and it requires way too much time to learn how to use them. Cons I don't have any dislikes about OnePageCRM. It's a great service as is. Review Source AP Aaron P. Operations Manager Used the software for: Less than 6 months ### "OnepageCRM: The Name Says It All" August 15, 2017 5.0 Pros What I really like about OnepageCRM is the ease of use. That may be an over-simplification, but it's very intuitive. The workflow is straightforward, guiding even the newest user in a logical workflow to make sure all the critical information is recorded. You're also not bogged down in the non-essentials. If you don't need to use it, you're not forced to click through it. It's a very click-efficient app. Cons Honestly, nothing really stands out. I could complain that I don't like the color scheme for some of the dashboards, but that would just be petty of me. Review Source Similar Products Featured