# OnePageCRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OnePageCRM the right CRM solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157679/OnePageCRM/reviews --- OnePageCRM 4.8 (96) [View alternatives](https://www.capterra.com/p/157679/OnePageCRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of OnePageCRM Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews KT Karen T Sales DirectorRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Where do I start, this CRM system helps me on a daily basis reminding me to follow up with customers, make appointments and most of all keep them informed of NEW products and more! “ March 5, 2026 TK Tamara K Science Communicator - Business DevelopmentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “I have a current issue were an existing client has sent a request via the portal and even though they are using the same email address, CRM has created a new profile instead of adding the message to their current profile. When I attempted to delete the NEW profile, CRM deleted BOTH profiles.“ January 20, 2026 TK Tamara K Science Communicator - Business DevelopmentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Overall, it saves me a lot of time and provides the framework to ensure we are able to keep highly detailed notes on every client because we ABSOLUTELY have to know them even if they have been dealing with a different staff member to this point.“ January 20, 2026 CC Carol C AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Filtering isn’t always simple but it may be because the correct fields have not been correctly filled in“ March 11, 2026 TK Tamara K Science Communicator - Business DevelopmentEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “I like that the database is reasonably flexible and it allows endless tags so I can selectively group customers to ensure I can send them the right advertising.“ January 20, 2026 David V FounderNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “For example, we've been using Gravity Forms for probably close to a decade now and there's still no integration.“ April 23, 2026 EA Esther A Marketing and Customer ExecutiveEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “They provide short tutorial videos and a helpful AI chatbot, so even when you are unsure how to use a particular feature, you can find the answer quickly.“ April 24, 2026 Helene V Director, ContentPublic Relations and Communications, 501 - 1,000 employeesUsed the software for: 6-12 months. “Sometimes it is a bit tedious to search for customer information as they are easily lost.“ June 9, 2022 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe R. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Simple tool with superior partnership benefits!" August 14, 2025 5.0 I think the customer service is what really blows me away. They feel like an IT department for my small team, and just seek to make the experience smooth every day. Pros The simplicity of the tool makes work significantly easier. I don't want to think about how to use a tool; I need a tool that does what it needs to and helps me move things forward. OnePageCRM is that tool. It's just... automatic for me. Cons Not much really. I think it'd be nice to have more snippet functionality in the emails, keyboard shortcuts for templates, etc... but those things are just in the "nice to have" bucket for me. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) My previous tools were complicated and did not easily produce reports. It was also much more expensive. Review Source JP Josh P. Director of Operations Hospital & Health Care Used the software for: Less than 6 months ### "The CRM you didn't know you needed!" November 11, 2025 5.0 Intuitive UI, phenomenal customer service, perfect blend of customer management and actionable insights. Pros The action stream is incredible. It forces me to interact and act on my CRM content. It's no longer just a place to house information, but to move opportunities forward. It's the CRM I've been looking for. They've thought through the flow of day-to-day customer interaction - action is needed. I can make calls while driving and I'm immediately prompted to make a note about the call (logging the time in that leads activity). When I complete an action I'm immediately prompted to set the next action (before I forget!) Everything is connected, but I don't have to fill out every field to move forward with my day. I can edit and add as I go - the ultimate flexibility while retaining the critical info I need to close deals. Cons The thing I like least is it took me too long to find it and the rest of my team isn't on it yet! For me it has checked every box I was looking for in a CRM, and many I didn't even know I needed, at a price point that is extremely affordable! Alternatives considered [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Reason for choosing OnePageCRM action stream is a game changer. forcing me to move leads forward toward closing. Switched from [Attio](https://www.capterra.com/p/259360/Attio/) Needed something more task driven to push me for day to day actionable lead management on the go. Review Source VR Verified Reviewer Founder and Managing Partner Management Consulting Used the software for: 6-12 months ### "Founder & Managing Partner" April 20, 2026 5.0 Very pleasant company, good support, right solutions for supporting adequante management of contacts Pros Simple and focused, affordable, good Support, works well and sometimes you don't need more, and is good 'good enough' Cons Not many, sometimes the page layout gives not much flexibilty but it provides what i need to manage my daily activities. The contacts are central and that is different setup then all other CRMs. It takes (for me) time to get used to it, but that makes it action driven Review Source VR Verified Reviewer Manager Used the software for: Less than 6 months ### "Didn't care for it" June 26, 2018 3.0 Pros The design of the program is pretty neat and the paid features are nice. Not for somebody who wants a free CRM. Cons I liked it and probably would have used it had I spend the money after the free trial. If you are willing to pay, then get it. Review Source Response from OnePageCRM October 9, 2018 Hello, Thanks for taking the time to review OnePageCRM. I'm sorry to hear you did not sign up for our CRM but maybe you will consider us in the future may you ever need another CRM. All the best, Evelyn AS Adam S. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Best CRM we've ever used!" January 28, 2026 5.0 Excellent. It makes running our very small not-for-profit educational enterprise so much more efficient. Pros I find OnePageCRM really intuitive to use, a view shared by my team. It is a great asset to track tasks and action items - essential for the variety and complexity of our business. Cons Hoping one day to be able to use with our MYOB accounting system - if we can tie in our quoting and invoicing it will be wonderful! Alternatives considered [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Reason for choosing OnePageCRM It was reported to me that OnepageCRM, besides from offering free accounts to not-for-profits would serve our requirements the best. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Was too hard to use and implement across the organisation. Review Source BS Bob S. President Internet Used the software for: 2+ years ### "Long time CRM User converted to OnePageCRM over 9 years ago" October 23, 2025 5.0 I've been using OnePageCRM for my contact management system in our company for over 9 years. They are updating and improving the system consistently throughout that time. Support has been exceptional. Pros Easy to use and flexible settings configuration. Unlike most products managing contact records, OnePageCRM provides many tools to update and maintain company/organization information for all contacts in a company, sync tags and status changes, and tie multiple contacts to multiple deals. You also have the ability to customize fields add categorize contact records. The Mobile Application provides just the right contact information on a small device and allows me to update records across the organization. Cons I am only waiting for one key feature, the ability to have a contact associated with multiple Companies/organizations. I have been able to work around this issue but that feature would make it easier. Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/) Reason for choosing OnePageCRM As application developers we could have built and maintained our own. However at a total subscription cost of about $265/year over 9 years, it did not make sense. Switched from [Act!](https://www.capterra.com/p/175860/Act/) I've used many including ACT, Outlook, Goldmine, and built my own in the past. None gave me the same capabilities Review Source AM Anita M. Investment Manager International Trade and Development Used the software for: 1-2 years ### "Recommending One Page CRM" October 28, 2025 5.0 I can get up the curve on existing relationships really quickly as everything is helpfully held centrally, in one place. Pros OnePage CRM allows me to track all of our existing relationships in one platform. It is a central repository for contacts, task management, and pipeline. Cons I would have to think about that -that's a tricky one as generally, we only have a positive experience using it. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing OnePageCRM We were made aware of the Power of Action Programme and decided that as a charity, this made the most sense, as we are looking to reduce overheads and deploy funds to maximum effect and where they can be most impactful. Review Source BM Barry M. President Medical Devices Used the software for: 2+ years ### "Big thumbs up" November 12, 2025 5.0 No CRM beats OnePage. I've tried them all. It takes time to learn how to use it, but the webinars, staff, and videos help. Pros All members of the staff are great . . . customer service, training, and management, including the president \[sensitive content hidden\] . I recommend OnePage to all of my startup company clients Cons Takes time to learn all the features. I've been using OnePage for several years, and I still learn new capabilities Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing OnePageCRM Best value in price, features, and support Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I needed more features. The upgrade is more that OnePage subscription, and not worth it in comparison Review Source TK Tamara K. Science Communicator - Business Development Education Management Used the software for: 1-2 years ### "Know your customer" January 20, 2026 5.0 Overall, it saves me a lot of time and provides the framework to ensure we are able to keep highly detailed notes on every client because we ABSOLUTELY have to know them even if they have been dealing with a different staff member to this point. Pros I like that the database is reasonably flexible and it allows endless tags so I can selectively group customers to ensure I can send them the right advertising. It provides all correspondence between staff members and the client so we can all save time knowing where we are at. Cons 1) I'd really like if our Australian accounting product, MYOB, could be linked. 2) I have a current issue were an existing client has sent a request via the portal and even though they are using the same email address, CRM has created a new profile instead of adding the message to their current profile. When I attempted to delete the NEW profile, CRM deleted BOTH profiles. I don't know how this happened and am going to have a fiddle to see what is going on. I will call tech support if necessary. Review Source CC Carol C. Administrator Religious Institutions Used the software for: 2+ years ### "Brilliant database tool" March 11, 2026 5.0 Very satisfied with all our charity requirements. Communication with OnePage has always been so helpful. Pros Ease of use. Security is brilliant and gives peace of mind. Extremely easy to navigate and find particular groups of data Cons Filtering isn’t always simple but it may be because the correct fields have not been correctly filled in Review Source MH Marty H. CEO Luxury Goods & Jewelry Used the software for: 2+ years ### "We Used Many CRM Platform Before Falling in Love w OnePage" October 9, 2020 5.0 Outstanding. I am a CRM fanatic and have used OnePage to build my business for several years now. We went thru many different platforms over our company history, even developing our own CRM software at one point, but we needed cultural acceptance to get our team to buy in. OnePage provided that along with terrific training, ease of use, great customer support, human engagement and a platform that drives sales (as long as you work it every day). Pros Ease of use was critical. CRM is as much about cultural acceptance as tech capability. If the team won't use it and won't learn it, it doesn't matter what it can do. Ease of use of OnePage and the training and customer support that come with it are exceptional and provided quick cultural acceptance from our team. Cons Some functionality is yet to be developed to match their bigger (more expensive/complex) competitors. But this con was relatively easy to accept. The team at OnePage continues to innovate and develop improvements. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing OnePageCRM Ease of use, cultural acceptance, simplicity, functionality, laser focus on the core objectives, outstanding customer service. Switched from [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Poor cultural acceptance, terrible customer service, too many components to distract from the key functions and needs of our business. Review Source Response from OnePageCRM September 29, 2021 Hi Marty, wow what great feedback, thank you! I'm so happy to hear that OnePageCRM is helping you grow your business and that your team is equally as happy with the CRM. We always say that you don't need an IT degree to use a CRM so ease of use is part of our ethos! ~Sarah KL Kevin L. COO / Co-founder Automotive Used the software for: 6-12 months ### "Switched to OnePage and couldn't be Happier" September 29, 2020 5.0 We made the switch from high-rise CRM and found the transition to be extremely easy for the entire staff. Pros I think the live support is one of my favorite things about the company. Especially during setup, when then questions were very important, it was wonderful. They quite literally had our backs.. Cons Not much to complain about, it really keeps us Task orientated. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing OnePageCRM East of use, help videos, and how quick they answered questions. One example, I tried to quit after a free trial and \[SENSITIVE CONTENT HIDDEN\] reached out to help me through, WOW what a difference from ZOHO's 3 day email only response. Switched from [Highrise](https://www.capterra.com/p/146703/Highrise/) They stopped improving their product, and support took days in some cases. Review Source Response from OnePageCRM September 29, 2021 Hi Kevin, thanks for the positive review! I'm part of the Customer Success team and I'm so happy to hear that you've had such a great experience with us. It's brilliant to see you use OnePageCRMto help you keep track of your tasks! ~Sarah ED Eoin D. Customer Success Design Used the software for: 2+ years ### "Advocate for OnePageCRM" September 17, 2021 5.0 This system has allowed me to be more effective in my communications with clients and internal reporting. The 'next action' feature is quick to use allowing me to move onto the next client interaction quickly and with confidence in the system Pros A very intuitive system with minimal onboarding aligned perfectly to self sales management or team sales management Cons More illustrative reporting might be helpful. with a focus on key client analytics Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing OnePageCRM Less complex, one page, action orientated, better user experience Review Source Response from OnePageCRM September 29, 2021 Hi Eoin, thank you so much for the great feedback. I love hearing that you're finding the system easy to use and that it's helping you become more efficient with your follow-ups. Noted about more illustrative reporting, and we have something coming up for this soon! ~Sarah SP SELÇUK P. Country Manager Computer Software Used the software for: 2+ years ### "OnePageCRM: Our Team’s Collective Memory & Sales Intelligence" November 19, 2025 5.0 OnePageCRM perfectly addresses the needs of field-sales-oriented companies like ours. For over four years, it has been the foundation of all our sales activities, becoming our team’s ultimate ‘collective memory and source of our sales intelligence. Pros OnePageCRM stands out for its simplicity, mobile accessibility, and efficient deal management. Its elegant simplicity makes it the perfect tool for field-sales-oriented companies. Cons Although it has a simple and user-friendly interface, adding a Turkish language option will be a positive step forward for the Turkish market. Review Source VK Vijay K. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great for our small charity" November 12, 2025 5.0 Our overall experience with OnePageCRM has been very positive. It’s affordable, easy to use, and well-suited to our small charity’s needs. It simplifies sales management, helps us access data quickly, and has a smooth learning curve. Pros Great value for money, easy to learn, and ideal for simple sales management. It helps us find data quickly - perfect for a small charity like ours. Cons We need multiple accounts so each team member can access their own data — it would be great if there were a package option to support this. Review Source AT Armen T. Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Ingenious Next Action System" July 22, 2025 5.0 Very positive. Any failure is down to me not always being diligent to input records. But the system works well. Pros OnePageCRM’s Next Action system (assigning one clear next step per contact) makes it exceptionally suited for arranging and tracking follow up. Hands down this is the best aspect of the software. Cons The mobile app could be improved. It feels a little limited compared to the desktop browser website. Review Source AU Andy U. Co-Founder Internet Used the software for: 2+ years ### "Super simple CRM" September 23, 2020 5.0 Again, OnePage is great for many business types. I've never had a reason to move CRMs for my needs. If your business is hugely transactional and you need to manage a large sales team and their productivity, this might not be for you. But if you and your team are pretty self sufficient I think it's a great tool. Pros I've been using OnePage for over 4 years and have always liked it for its simplicity and ease of use. It's not the most feature rich CRM but for many small businesses or sales orgs you don't need all the bells and whistles. The Action page makes tracking your to-do list easy and contact management is intuitive and full of good features like Tags which make sorting via your contacts, your team members or groups really easy. They have solid app connections with other platforms and I've always had quick responses from their customer service teams. Base price includes BCC emailing directly into your contact file which many competitors charge for. Adding/removing users and subscriptions is super simple and the price is great for the value OnePage provides. Cons There are definitely some limitations but it really depends on your business needs. If I had to pick one it's the Action page. As much as I also think this is a great feature of OnePage, it can get a bit unmanageable if you aren't keeping up with it. Many of my BD targets take numerous attempts to reach or there is a big gap between each contact so if you don't update your dates in the Action stream it looks like your entire book of business is behind. Also they have a great Evernote integration but it's really annoying because your formatting is lost from Evernote to OnePage, so a super long set of bullets in Evernote just becomes one long paragraph in OnePage which makes reviewing yours or your colleagues notes very difficult. Review Source Response from OnePageCRM September 29, 2021 Hi Andy, thank you for the positive review! It sounds like you're using OnePageCRM to its full potential and we seem to be a good fit for your business. You're right about the Action Stream, if you don't keep up with the Next Actions, then you'll find some overdue action build-up, and that is as intended because we don't want your leads to falling through the cracks. Also, noted regarding the Evernote integration! ~Sarah Robert G. Strategic Sales Planning Instructor Education Management Used the software for: 1-2 years ### "My go to CRM - Focusing on what is the next task needed to move the relationship forward" May 5, 2018 5.0 Pros I like the focus on the next action sales aspects, and the simple integration with Skype, Google Apps, and other simple integrations Cons I wish there were MORE integrations, and that I can more easily update my overdue tasks. I would also like to have mutiple deal flows, or be able to use the Kaban style layout to track existing deals. Review Source Response from OnePageCRM October 9, 2018 Hi Robert, Thanks for getting in touch and sorry about the delay in responding. Staying focused on your sales actions is what OnePageCRM is all about. I would be keen to hear what other integrations you would be referring too? Kind regards, Evelyn CS Chuck S. Rep Used the software for: 2+ years ### "A super CRM that lets you jump right in and also customize" March 28, 2018 5.0 Get to work the way I want to. It fits me, not me it. And I know that any questions I have will be answered as if they're important and very quickly. Pros So many CRM's are very pricey, and often a bit involved to use. OnepageCRM productivity was immediate. I love that when you enter a contact or clear an activity, your next one is called for. It is so simple to use that you can do tweaks and customization easily. Customer service is not just fast--it is almost immediate! For one question I asked, within an hour or so they had made a VIDEO for me showing how I could do something. Incredible service. Cons Not much. It's been a joy and for the money, haven't heard of a CRM that touches it. It does everything I need and then some. Review Source Response from OnePageCRM April 3, 2018 Hello Chuck. Thank you very much for your kind review. It's great to hear OnePageCRM and the 'Next Action' feature is helping you and your business! I will be sure to share with the team and of course our customer support team! ^Evelyn MH Michelle H. Relationship Manager Non-Profit Organization Management Used the software for: 2+ years ### "One Page customer support" September 17, 2020 5.0 The one page team are a professional team , always happy to help and respond very quickly to anything i ask. Pros Easy access to information on all contacts and follow up required. Bulk , personalised email system makes it so easy to connect quickly. Cons There are no negatives with this software that i have experienced. Review Source Response from OnePageCRM September 29, 2021 Hi Michelle, thanks so much for the great review. I'm so happy to hear you enjoy using OnePageCRM! ~Sarah LK Linda K. Partner Graphic Design Used the software for: 2+ years ### "Great for small business!" July 23, 2019 5.0 Pros Onepage CRM has a low fee and is easy to use. As a small design agency, we have a lot on our plates and no one here really likes selling. But we need to, right? The OnePage system helps us stay on top of leads and proposals with a few simple clicks. We've tried other CRM's, but this one made it super easy. Not letting a great lead slip away because you get busy is the strength of this system: it requires you to set up the next step before closing out the window. Customer support is a 5-star. Cons The integration with Chrome (auto-filling contact info) got stuck a couple of times. But that could have been on my end! Reason for choosing OnePageCRM We tried other free CRM's like Hubspot and Zoho, but they were too much. OnePage is just right. :-) Review Source DH David H. Owner Food & Beverages Used the software for: 1-2 years ### "Be Realistic, sell things" December 6, 2016 5.0 This has forced us to really be more realistic about how much we can bite off every day and helps with prioritization. Tags are great for doing in depth client research later. Pros Great Customer Support Integrates with Wufoo forms and Zapier Cons Getting overloaded with sales actions (but that's kinda my fault) Review Source Response from OnePageCRM December 13, 2016 Hi David, Thanks for a great review! Great to hear the simplicity of the Action Stream has helped improve your focus! Laura NG Nigel G. Director Used the software for: Less than 6 months ### "Making CRM easy for small business" April 5, 2018 5.0 Pros I really enjoy the the Action Stream view which helps focus on what needs to get done. Being a 1 man show I dont always need to complexitiy of multiple touch points for the various different stages of the customer cycle; I just need which customer needs what next and the value of each deal. The recent introduction of the email sync just toops off the functionaility nicley and keeps all the communication in one place. Cons A little on the pricey side compared to other products in the market but if you need a CRM thats easy to use, its great value. Review Source Response from OnePageCRM October 9, 2018 Hi Nigel. Apologies for the dealy. Thanks for taking the time to review OnePageCRM. It's great to hear the Action Stream is doing its job and keeping you focused on your daily tasks. Nice to hear email sync has got the thumbs up too! Stay in touch. Evelyn FP Frederick P. Used the software for: ### "OnePage drives my interest in selling" April 19, 2012 5.0 The greatest thing about OnePage is that I open it and I get to work. I used to force myself into a weekly discipline of reviewing an excel spreadsheet and outlook contact base. OnePage CRM has changed my attitude and approach. It's easy to access, engaging and it drives your interest in selling and business development. The interface is intuitive and simple, all the while OnePage offers powerful features. The dashboard gives you a list of tasks (they call them sales actions), prioritized by time. It makes me actually focus on what's the most important - my sales activity. There is a contact list, list of tasks, contact's profile with all the history. You can add notes, deals, tags, filter your contacts and tasks, track deals through pipeline, add users... That's an amazing functionality I think for the price they require. Pros Helps get organized and increase sales, user-friendly interface, integration with mail & calendar, perfect for service companies, good value for money Cons They just added the multiuser function, so you can set a user as administrator and invite other members. But basically every user has the same permissions. Review Source DG Debbie G. Volunteer Website Director Philanthropy Used the software for: Less than 6 months ### "Amazingly easy-to-use CRM" September 13, 2017 5.0 I am so glad that I discovered OnePageCRM. Our nonprofit has virtually no budget so it was nice to find one that was priced fairly. We could never afford the high-end CRM's. But this one, is a near-perfect fit. Great design, remarkable attention to details/features, and superb customer support. Bar none. Pros Elegant user interface, simple, clean, uncluttered (okay that last part was redundant). Super responsive customer support which is one of the main reasons I highly recommend this software. Cons Because OnePageCRM is primarily focused on sales, using it for our nonprofit means some workarounds. It's more like we don't use some of the features as sales tools. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.