# Page 4 | Stayntouch PMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Stayntouch PMS the right Hospitality Property Management solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/reviews --- Stayntouch PMS 4.6 (85) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 29th, 2025 # Page 4 - Reviews of Stayntouch PMS ## Showing most helpful reviews Showing 76-85 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Jared D. GM Hospitality Used the software for: Less than 6 months ### "Solid PMS for a small property" February 9, 2021 5.0 Pros The training! The training they give you during roll out , property building and deployment is very thorough, friendly and detailed. Cons When using it with a channel manager (like siteminder) it gets a bit confusing to know which program controls what. But that is the curse of having multiple integrated programs. Review Source NIM Natasja Icaca M. Front desk staff Used the software for: Less than 6 months ### "This is a super easy system to use. The start up with the StayNtouch staff went so great." March 15, 2018 5.0 Time - it is not only super easy to use, but we have also saved a lot of time comparred to our old bookingsystem. Pros The design of the system makes it very easy to use, and especially to train new staff members. All of the features and fuctionalities makes perfectly sense. Cons The updates StayNTouch are making of the software - it makes the systeme slow for a while. It can be a bit difficult when we have a lot of check in. Review Source IC Ingrid C. Front Office & Housekeeping manager Used the software for: Less than 6 months ### "A whole new world! Fantastic and user friendly system!" April 11, 2018 5.0 Pros How easy it is to navigate - i would dare say, if your know windows, you know the system! It is based on all the familiar ways of other PMS systems, but with an added value of user friendliness. Training my entire front office staff took 2 days. It was marvelous! Cons There are a few reports I am missing - but that is more a force of habit (for me) than an actual issue. Review Source KW Kim W. Owner Used the software for: Less than 6 months ### "Perfect fit for our small boutique hotel" June 19, 2018 5.0 Pros Ease of use with color coding Dashboard is clear Running reports is easy Love the staff and support, really helpful and friendly Cons Would love some more intuitive functionality on booking groups The action feature could be better to help tie back to actions we need to help hotel guests with, maybe an laert feature if a guest checking in has an action attached Review Source TS Tyler S. Technician Hospitality Used the software for: Less than 6 months ### "Easy tool to use but if it has problems, it takes a while to fix" December 20, 2017 4.0 Ease of use. Pros The interface is very user friendly. It doesn't take long to learn how to use everything, all you need is knowledge of what you are doing Cons The customer support can be improved. Sometimes the support takes very long and even forgets about your ticket, other times they close your ticket without either giving support or giving you the wrong help. Review Source ED ELEONORA D. Hotel Manager Hospitality Used the software for: Less than 6 months ### "Very smart PMS" February 12, 2021 5.0 Pros It is very simply to use. Staff training was really easy. Cons To have some information we need to create "reports", it's ok, but it takes too much time. Review Source JE Jessica E. Front Office Manager Used the software for: Less than 6 months ### " We had rep to help us at site on the cutover and he was fantastic! The system is easy to learn" March 16, 2018 5.0 Pros Functionall, easy to learn, it´s simplicity (not over complicate things), easier for our guest and better service on site. Cons Some features we had in previous system. For example colorcoding, actions being directly connected to a add-on etc. Most of all is positive so this is simply a wish list with things we had before. Review Source HC Henric C. General Manager Used the software for: Less than 6 months ### "A new PMS that gives you all you need in a cost effective way" March 14, 2018 4.0 Pros First of all - great service before, under and after installation. It is an easy and ready to use for normal hotel ueser, afterwords product you can customize yourself as you need it. Cons I would like to add a S&C module. I disliked some of the standard settings, but when I expressed my concerns and wish this was settled. Review Source JQ Jon Q. General Manager Hospitality Used the software for: Less than 6 months ### "Fantastic product and team" September 4, 2018 5.0 Pros Hyper flexible. Excellent response time to inquiries. Our support team is world class. Our training team is so good we wanted to steal them! Cons Nothing really! Our mistake was probably not fully activating the product right when we got it. Review Source RR Rahima R. General Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Easy and great support" October 9, 2018 5.0 The daily tasks are supported in a great way increasing the time available spent on the personalising the guests experience! Pros It is extremely user friendly for the guests and the staff Cons Limited exports available for housekeeping to forecast the cleanings Review Source Similar Products Featured