--- title: "Presto Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Presto Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/157697/Inmagic-Presto/" page_type: "product" language: "en" --- # Presto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Presto ## What is Presto? Presto makes it easy to connect people to critical information, with less time searching and more time learning. Presto avoids information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they cannot get via traditional search methods. ## What is Presto used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2500 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Presto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lucidea.com/&name=Presto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Presto 5.0 (1) VS. [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $2500 per user, per month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (5,442) Value For Money 4.0 (1) Value For Money 4.5 (3,373) Customer Service 5.0 (1) Customer Service 4.6 (3,253) ## Presto alternatives Highest Rated [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (3,470)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (791)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Presto Overview ### What company size and specific industries is Presto built for? Presto is designed for organizations that need a single place to manage knowledge, search internal and third-party content, and use social tools to reach results faster. The description does not specify a particular company size or industry, so it appears suited to a broad range of business and enterprise teams. Features and Usability ### What are the key features of Presto? Presto offers access controls and permissions, single sign-on, and Active Directory integration for identity management. It includes knowledge base management, content management, and a self-service portal for organizing and delivering information. Collaboration tools such as commenting, notes, discussions, tagging, full-text search, customizable fields, and third-party integrations support catalog management. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does Presto offer? Presto provides email/help desk, FAQ/forum, knowledge base, and phone support. Support experiences cannot be summarized from reviewer feedback here, so the available channels are the only confirmed details. Users can contact the team by phone or email, or consult self-service resources for common questions. ## Features AI summary Based on 4,665 Knowledge Management reviews Not all Knowledge Management tools cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Knowledge Base Management** (**51%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Presto supports **Knowledge Base Management** and **Content Management**, giving teams a central place to organize information and keep internal content current. However, it does not include **Document Management**. Instead, it offers other important capabilities such as **Access Controls/Permissions** (**44%**), **Text Editing** (**40%**), and **Full Text Search** (**39%**), which help businesses control who can view content, update information efficiently, and find answers faster, allowing teams to manage knowledge more effectively across the organization. Knowledge Base Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Content Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Text Editing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Edit text as needed Full Text Search 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Catalog Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Presto 15 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Fields: Customize data fields to support various needs and use cases - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $2,500 Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HW Holly W. County Historian Information Services ### "Lucidea Presto for Historical Index Searching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2024 We are very pleased with Presto as a knowledge management system, and have gotten good feedback from our patrons. Pros This product does just what need, and is one of the few more-or-less out-of-the-box products we could find on the market. Customer service in implementation and support has been great. We have created what we feel is a very user-friendly site for the public to find information, and at a reasonable price. Cons There are a few pieces of the portal that are not as customizable without more extensive HTML coding. It is limited in terms of advanced searching across content types. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We store our text records in Excel, but we switched from a Livingston County ITS home-built AS400 system for public limited text field searching. The old AS400 system was no longer supported by our IT department and had serious bugs and limitations that needed to be upgraded for a better user experience. Alternatives considered [Caspio](https://www.capterra.com/p/137206/Caspio/) [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) [PastPerfect](https://www.capterra.com/p/121813/PastPerfect/) Reasons for choosing Presto Most other solutions had major coding or programming requirements or did not work with Microsoft Excel/CSV, which was a disqualifying feature for our project. Inmagic Presto requires some light HTML for customization, but was much more out-of-the-box and therefore the clear choice. 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