# Presto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Presto Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more. Source: https://www.capterra.com/p/157697/Inmagic-Presto --- # Presto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Presto ## What is Presto? Presto makes it easy to connect people to critical information, with less time searching and more time learning. Presto avoids information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they cannot get via traditional search methods. ## What is Presto used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Presto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lucidea.com/&name=Presto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Presto 5.0 (1) VS. [4.5 (748)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $2500 per user, per month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (735) Value For Money 4.0 (1) Value For Money 4.4 (656) Customer Service 5.0 (1) Customer Service 4.6 (688) ## Presto alternatives [4.4 (4,082)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,458)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (24,138)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Presto Overview ### What company size and specific industries is Presto built for? Presto is designed for organizations of any size that need a central place to access information assets, search internal and third-party content, and use social tools. The description does not name specific industries, so it appears suited to general business, knowledge management, and information-sharing needs across sectors. Features and Usability ### What are the key features of Presto? Presto offers access controls and permissions, single sign-on, and Active Directory integration for user access management. It includes catalog management, knowledge base management, and content management for organizing information, plus full text search, customizable fields, tagging, and text editing. Collaboration tools include commenting, notes, discussions, and a self-service portal. Getting Started and Support ### What customer support options does Presto offer? Presto provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support details are presented through these channels, giving users direct contact options plus self-service resources for common questions and setup guidance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Catalog Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Content Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Fields 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Full Text Search 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Knowledge Base Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Presto 15 features Define levels of authorization for access to specific files or systems Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customize data fields to support various needs and use cases Tools that provide relevant information at specific times to support judgments and courses of action Online forums/groups where users can ask questions, share ideas, best practices, etc. Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Attach digital tags to documents and assets for identification, search, or monitoring purposes Edit text as needed Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $2,500 Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HW Holly W. County Historian Information Services ### "Lucidea Presto for Historical Index Searching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2024 We are very pleased with Presto as a knowledge management system, and have gotten good feedback from our patrons. Pros This product does just what need, and is one of the few more-or-less out-of-the-box products we could find on the market. Customer service in implementation and support has been great. We have created what we feel is a very user-friendly site for the public to find information, and at a reasonable price. Cons There are a few pieces of the portal that are not as customizable without more extensive HTML coding. It is limited in terms of advanced searching across content types. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We store our text records in Excel, but we switched from a Livingston County ITS home-built AS400 system for public limited text field searching. The old AS400 system was no longer supported by our IT department and had serious bugs and limitations that needed to be upgraded for a better user experience. Alternatives considered [Caspio](https://www.capterra.com/p/137206/Caspio/) [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) [PastPerfect](https://www.capterra.com/p/121813/PastPerfect/) Reasons for choosing Presto Most other solutions had major coding or programming requirements or did not work with Microsoft Excel/CSV, which was a disqualifying feature for our project. Inmagic Presto requires some light HTML for customization, but was much more out-of-the-box and therefore the clear choice. 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