Lucidea Integrated Library Systems

4.5 / 5 6 reviews

Who Uses This Software?

Innovative special librarians choose our integrated library systems to improve efficiency, optimize information access, support mobile workers, and deliver powerful KM capabilities.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Lucidea
  • lucidea.com/
  • Founded 2013
  • Canada

About Lucidea Integrated Library Systems

SydneyEnterprise and GeniePlus are purpose-built to deliver integrated library system and knowledge management capabilities. Rather than adding functionality to its existing products, Lucidea offers the first ILS developed from the ground up with knowledge workers in mind. Our applications are flexible and multifunctional, delivering traditional library services to global or mobile users, while fully leveraging online subscriptions, third party search engines and internal knowledge repositories.


Lucidea Integrated Library Systems Features

  • Acquisition Management
  • Barcode Scanning
  • Barcoding / RFID
  • Catalog Management
  • Circulation Management
  • Fee Collection
  • OPAC
  • Patron Management
  • Periodicals Management
  • Reserve Shelf Management
  • Search
  • Self Check-in / Check-Out
  • Serials Management

Lucidea Integrated Library Systems Reviews Recently Reviewed!

SydneyEnterprise is flexible and easy to use

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and ease of making custom databases and views. I have been using Sydney since 2007 and it keeps getting better. They listen to their users. They also have excellent customer service.

Cons: The manuals could be a bit more detailed, but the tutorials are great for learning specific modules.

Overall: We have easily made changes to the library catalog and OPAC with the changes happening in the firm. It's easy to train new employees and the Sydney customer support is always great.

Have used the company's products for a long period of time and have always been more than satisfied.

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Facilitates customer driven design; flexibility, avoids rigid constraints of many other systems; potential for integrating data in diverse formats into system; excellent customer service and support.

Cons: The con is really the constraints on my own time; I look forward enriching our content and developing specialized access routines for our staff.

Overall: Continued development along the lines of where I'd like to go with sharing our data; having the access to flexible data design and redefinition and display. Getting at least to the basics of that with relatively complete ease.

Lucidea Works to Find Best Solutions for Your Information Environment

Apr 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We use Lucidea's SydneyPlus. The customer service has been excellent. The staff is knowledgeable. If you pose your knowledge or information storage, access, or retrieval problem to them, they will help you figure out the best solution. Their databases are flexible enough to create a catalog of any kind of materials or data you have.

Review of SydneyEnterprise

Mar 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Library mail check-in.

Cons: Book check-out system. But we do not have bar coding in all our libraries nation wide.

Overall: I have use Sydney products for over 10 years. I find have found the use of this product very easy to use and easy to train the users in my library. The customer support is awesome! Sydney has help us with every question we have every had about this software.

Recommendations to other buyers: If you are migrating over to SydneyEnterprise, make sure that you have everything set up the way you want it before the migration. It will make it much easier for you after the migration.

Versatile Software Package to meet the needs of Library staff and users alike

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Customer Service. Customizable. Active Development and responsiveness to clients requests for enhancements.

Overall: We have been customers of Lucidea for some time now and are very happy with their latest iteration - Sydney Enterprise.
Having used other Library systems I can say that Sydney Enterprise is able to meet both the needs of staff and end users with an nice User Interface.
Ease of use for staff and end user coupled with a very intricate database system allows both first time and power users to navigate easily to the information they require.

Flexible Catalog for Managing Online Resources

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been working with Lucidea for about four years. In that time, customer service has consistently been highly responsive to my needs. Sydney Enterprise is stable, flexible and easy to use. I have access to all the modules but only those that make sense for my work are utilized. The software allows me to create custom metadata fields which make searching easier for my users. I have a great number of full text attachments which are quickly searchable because they are indexed. Overall, I am pleased with the software's performance.

These comments are based on my own opinion and not that of my company.