# Page 2 | SPOTIO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SPOTIO the right Lead Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157701/SPOTIO/reviews

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SPOTIO

4.3 (78)

[View alternatives](https://www.capterra.com/p/157701/SPOTIO/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SPOTIO

## Showing most helpful reviews

Showing 26-50 of 78 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KD

Kevin D.  
Sales Enablement  
Consumer Services  
Used the software for: 1-2 years

### "Good with Opportunity for Excellent"

March 16, 2021

4.0

Pros

Spotio's interface allows quick and simple territory creation for the field teams, allowing for quick deployment. The mobile app is intuitive and responsive, so the teams can learn to use in small amount of time. Geo-tracking of leads and their status will display the distance when someone submitted the work, so for door-to-door teams, you can actually see if someone was 1 feet or 1000 feet away.

Cons

Territory management system actually went backwards after the release of 2.0. When creating a territory, it use to populate the number of leads and the name of the individual assigned in a given area, however it the second iteration, they removed that feature, and made it difficult to find out. The reporting function is not accurate and not the greatest tool, so SPOTIO has areas of improvement to become a great software.

Review Source

JR

John R.  
Owner  
  
Used the software for: 1-2 years

### "Terrible"

September 20, 2017

2.0

Pros

Software is good and accurate. Easy to use and it saves a lot of time. Maps work very well and can even tell you the names of the business in the area.

Cons

Poorly run start up company with zero customer support. When you cancel, Spotio will continue us to charge you until you catch it. This is complete and absolute credit card fraud. These hicks from Texas will just laugh when you discuss the credit card fraud issue. Stay away from this company. They are not ready for the price tie and are poorly run. Be prepared to be bombarded by phone calls trying to sell you more services or just waste your time. Sort of like when you waiter does to your table 50 times to ask you how everything is.

Review Source

Response from SPOTIO

October 17, 2017

Mr. Ruth, you chatted in with our support 3 months asking how to cancel your account. We sent you instructions on how to execute this inside our app which you neglected to do. 3 months pass and you realized you forgot to cancel it and demand a refund. We can't give you a refund because you changed banks in that time so we offer to send via PayPal or check. We gave you a refund even though the terms of service you agreed to don't require us to do such. We wish you the best in your future endeavors.

WK

William K.  
Manager, CWS  
  
Used the software for: 6-12 months

### "Best door-to-door app I've ever used! No reason to try another one ever."

January 2, 2018

5.0

Pros

\-Easy-to-use mapping software -Complete mobile accessibility -Painless database uploading -Can handle ALL my data without restriction -Pins reflect number of times a home was visited -Easy to get in touch with service/support team -Motivational emails keeping the focus on selling -Interface design is easy to navigate and use -Easy to add additional salespeople and transfer pins -Low cost compared to competitors -Seamless integration with other commonly used programs -Ability to use lead generation option (I currently don't use it, but it's cool to have in case I need it) Overall... Spotio was WELL thought out. If anyone is debating whether to use this product, I'd say go ahead and try it. It is definitely worth every penny.

Cons

The only thing I can actually say I don't like about this software is the way they group pins together on the map. Even though the map may load a bit slower, I would still like a feature that allows me to either turn on a grouped view or a colored region. Using a simple circle with a number in it doesn't actually represent my region accurately. Not a deal-breaker... just trying to find something negative to say about the product. The pros heavily outweigh the cons.

Review Source

AM

Ashley M.  
Systems Manager  
Construction  
Used the software for: 2+ years

### "Great for Tracking"

April 3, 2019

4.0

Overall it's been beneficial in tracking all the customer's homes we've been to, spoken to, etc. and allows us to add notes with those addresses. It's nice because we won't accidentally end up going to the same houses we've already been to and disturbing customers we've already spoken with.

Pros

We're able to easily track which customer's homes we've knocked doors at. GPS allows you to add a pin very easily and track the address.

Cons

You are unable to unselect the default fields. We've also struggled to get the spotio calendar to sync with Google Calendar. I've talked to support and they basically told me it should be working and left it at that. It's still not integrated.

Review Source

CC

Caden C.  
SP1 Tracking Specialist  
  
Used the software for: 6-12 months

### "I have absolutely loved using Spotio as a solar company. I would highly recommend it to everyone."

September 27, 2017

5.0

Pros

My favorite thing about Spotio, the big reason actually why we switched to it, is because it's integrated tracking system. With this system, we're able to actually track each rep that's on the door and make sure that when they drop a pin, that they're doing it from where they say they're doing it from. This means that if we have a rep who is supposedly knocking doors, but is actually in his car dropping pins, we can see that. Additionally, it makes canvassing simple. I love the both the mobile app and web app.

Cons

The thing I dislike most right now is that fact that when we zoom out to see all of the areas in a particular city, the areas disappear. In order to see the outlined areas, you have to zoom in more. The only downside to this is that when you zoom in, you aren't able to see every area on your screen at once. This isn't a big deal, and I've been explained that it was made that way to speed up the system, but for our purposes as a national solar company, it can be annoying when we want to look at a whole city on the Spotio map

Review Source

GA

Garth A.  
Owner  
Construction  
Used the software for: 1-2 years

### "Spotio Review"

July 9, 2020

1.0

Horrible, should have left sooner. Couldn’t meet with me the day before my quarterly invoice came in and then denied my refund on the billing date for the next quarter. Not the way to treat customers!

Pros

Not much! On boarding was brutal. The admin portal was easy to learn but only 1 person needs to know that.

Cons

Saving data for reference was poor. Sync mode was poor. App was never reliable. Customer support is non existent! They want to do everything over email .

Reason for choosing SPOTIO

The other company couldn’t capture metrics like Spotio said they could, Although they were always off! Never could trust the numbers

Review Source

PW

Patrick W.  
Sales Representative  
Real Estate  
Used the software for: 1-2 years

### "The only door knocking app that I could find that was reasonably priced and had the features I need."

September 29, 2017

5.0

It just works! It's the ideal solution to help you capture the relevant information you need when speaking to someone about buying or selling their house.

Pros

\- Fast (important when walking between homes) - It's very accurate - It's cost-effective - Lots of features - Works with Zapier to integrate with my CRM - I like that I can customize the status of the contact It's the ideal solution for door knocking Realtors. I have referred several colleagues and they have all been pleased with the solution.

Cons

When I door knock stacked/townhouses adding the leads close to each other can be a little challenging. I had some challenges in brand new subdivisions. Some of the houses were not showing as built on their system so that might be the issue, these were brand new homes.

Review Source

Justin R.  
Sales Consultant  
Construction  
Used the software for: 2+ years

### "Great custom made lead capture and tracking software."

June 5, 2023

5.0

Spotio has worked well for our company. They have used it for years. It integrates well with our ZOHO CRM.

Pros

Love the mobile app function. Super easy to use and has very accurate map data.

Cons

The app lacks some report functions and has gotten more difficult to input the info. I need over time.

Review Source

BC

Bailey C.  
Director of Sales and Marketing  
Renewables & Environment  
Used the software for: 2+ years

### "This CRM is an Absolute Must for F2F!"

September 29, 2017

5.0

Data analytics, organization, lead/sales performance tracking, territory management.

Pros

Accurate locations, updated freq. Easy user interface. Territory management. Import/export data. Support staff. Price!

Cons

Sometimes, there are bugs, which makes it really a pain when you have 26 users, and everyone has to wait a day for the support staff to resolve. Also, the app isn't as friendly for iOS, which I prefer the ipad on app. Otherwise, no complaints.

Review Source

JG

JC G.  
RE Broker  
  
Used the software for: 2+ years

### "Spotio app is amazing. Its by far my most favorite and most used app for my real estate business. "

September 28, 2017

5.0

Pros

\* Easily track leads and follow up \* Exports Spotio leads to a spreadsheet to add to your CRM \* Tap a pin easily track contact info \* Import an existing database to Spotio for information about your prospects. Just tap the pin and everything you need to know pops up when you are in the field \* Amazing customer service

Review Source

KP

Kendra P.  
Crew leader  
  
Used the software for: Less than 6 months

### "I've been using Spotio now for several months and love it! "

October 1, 2017

5.0

Pros

I love the fact that everything is right there at my fingertips. No more clipboard and papers everywhere, flipping around. All I need is my phone and I can log so much information and multiple neighborhoods..more than I can count! The color coding is fantastic and let's not forget about the appointments. It automatically sends the appointments to my calendar. Unbelievable! We use this at my job and we all love it! Way better than sales rabbit!

Cons

Catches up sometimes because of double pins and closes on me sometimes. It's horrible when I go into an area and someone has double pinned a house and now you have to figure out which one to delete or is accurate. I don't even know how they do it or why but it's annoying when they do that. I think that happens when we are in a neighborhood that has hard reception and so it takes a while to load. On our end it's about training and as far as closing on me, not sure why that would happen but if that could be fixed awesome!

Review Source

JB

Joe B.  
The Boss  
  
Used the software for: 1-2 years

### "Spotio helps me plan and track activity, making my job easier."

September 27, 2017

5.0

Pros

I love the really flexibility of the map. It's great to know where I am and whats around me. it is very very easy to use you can filter by the status variables that you yourself crate and customize

Cons

Pins don't always load as fast as I would like them too, I mean aren't we always in a rush when theres money to be made? but they always load. Some of the fonts are a little small for me and I wish I had more or any control of those. But overall It's GREAT

Review Source

JN

Jennifer N.  
Solar consultant  
Renewables & Environment  
Used the software for: 1-2 years

### "Great for tracking your potential sales in your targeted areas "

September 28, 2017

5.0

Organization and efficiency

Pros

It helps me keep organized. I have a tendency to write my notes on paper in an old fashioned way, but I'm now using this to be more efficient since I can filter out things and work specifically on what I need to do. It's great! Easy to use and navigate!

Cons

Sometimes when I'm out on the field and don't have signal for data. It gets a bit faulty in entering personal data. I wish there could be an offline mode or something to go about that.

Review Source

KN

Kathryn N.  
Director Of Operations  
Construction  
Used the software for: 1-2 years

### "Platform is okay, but lacks security permissions customization"

March 4, 2021

3.0

Pros

Easy interface for end user (browser or phone app)

Cons

We stopped using this software after a few months because we could not customize individual security settings in a way that would keep our lead information secure from entry level reps. We were on an annual plan and could not get out of it. It auto renewed and I missed the window to cancel. They refused to work with us and we had to pay for another year. Be careful about the terms if you go with them.

Alternatives considered

[SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/)

Review Source

ME

Mike E.  
Liquid sales  
  
Used the software for: 1-2 years

### "Love it easily organized all information with a prospect seen in person or not. Fast and flexible."

September 29, 2017

5.0

Pros

Automatically collects an array of information that takes a lot of time to generate. Maps and finds addresses quickly and easily. Limitless ability to record d specifics of each stop saves time and energy. Makes information collection a breeze.

Cons

Would be nice to not drain battery so fast. The mapping is awesome, maybe it could be set to use less functions of phone when information is captured? Battery seems to burn gas.

Review Source

SD

Steve D.  
Director Of Marketing  
Construction  
Used the software for: 6-12 months

### "Way Better Than SalesRabbit"

November 6, 2017

5.0

Every benefit with Spotio! Don't try SalesRabbit like we did!

Pros

Everything. Useability, customer service, appearance. There is not one bad thing I can say about it. I even figured out how to integrate it with our CRM so everything that is entered goes right into our system. Awesome

Cons

We tried SalesRabbit and it was the worst customer service and they also lied to us.

Review Source

JW

Josh W.  
Sales/ Sales Manager  
Retail  
Used the software for: 1-2 years

### "Helpful and calculated."

September 28, 2017

5.0

Pros

We knock on doors for our pickup and delivery service and this has helped us track every attempt. We can really see the metrics behind each attempt from the days we tried to amount of face to face connections we have to make.

Cons

Not much to say here. Enjoy how they keep getting better! Occasionally with new neighborhoods the streets aren't available but that is kind of expected.

Review Source

DL

Dan L.  
Director  
Construction  
Used the software for: 2+ years

### " Super clean UI, great functionality, and top notch customer service."

September 28, 2017

5.0

Increased productivity, more sales, higher employee retention, and greater accountability.

Pros

User interface, reporting/dashboards, and overall functionality. Far superior to Sales Rabbit and other competitors.

Review Source

JS

Jason S.  
Sales Manager  
  
Used the software for: 2+ years

### "I've loved this from the very first day it came into my life. "

August 25, 2017

5.0

Pros

The single most effective sales organizational tool I've ever touched. I used to call this an accountability tool. I now refer to SPOTIO as our teams greatest ORGANIZATIONAL tool.

Review Source

CM

Cecil M.  
Lead Account Executive  
Telecommunications  
Used the software for: 6-12 months

### "My experience has been fantastic dealing with Leilani has been excellent!!!"

September 29, 2017

5.0

Important data collection on where the company and my department is doing well and where there are areas of improvement needed. Territory management helps us to making sure we are utilizing eachHelps my reps to be more organized and work on time management and managing their territories that are given to them,

Pros

Ease of use, useful reports and data to increase business and work areas where improvement needed with the Spotio reports.

Cons

missing pins, crashing at times, errors which are expected with new software implementation in our company.

Review Source

PV

Philip V.  
Sales Manager  
  
Used the software for: 6-12 months

### "Spotio HS done what I need it to do and streamlined my process"

September 30, 2017

5.0

Pros

I like the mapping feature most along with the variety of pins possible. This feature allows me to filter my leads and better streamline my day

Cons

I dislike how if you create a pin in the same location as another pin it just erases all the info from the previous pin forever

Review Source

TL

Tyler L.  
Key Account Executive  
Telecommunications  
Used the software for: 6-12 months

### "Has been a great tool in regards to really getting laser focused on our zero-core target market."

September 28, 2017

5.0

Great way to focus on the target audience, and also gives a great ability to follow back up with customers via the calendar and scheduling appointments.

Pros

The ease of use of the interface. I enjoy the ability to update customers information on the go, and it gives me an easy way to keep track of all customers and information.

Cons

I wish the computer version could tie in my calendar with my company calendar, but this is a very minor thing. Overall, the software is fantastic.

Review Source

AF

Adam F.  
Region Manager  
Consumer Services  
Used the software for: 6-12 months

### "Great sales management tool. Follow up is key to success in sales and Spotio makes it easy."

September 29, 2017

4.0

Pros

The tracking aspect for a manager is great. I like that I can get a snapshot of there day easily by reviewing on the spotio desktop.

Cons

There is a lot of double work to be done with putting in the appointment name and the change of pin.

Review Source

JJ

Jason J.  
Ceo  
Consumer Services  
Used the software for: 1-2 years

### "Best door knocking manager out there!"

September 29, 2017

5.0

Pros

I have tried legion, sales rabbit and spotio. Hands down spotio has best features and ease of use. Support is free and they have been responsive to every question.

Cons

Does take some battery in field but all these gps apps do. You can disable it in your power settings.

Review Source

DB

Dan B.  
Canvassing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Spotio is the Best Door to Door tracking software available"

September 29, 2017

5.0

Tracking canvassers in the field and understanding where we need to make improvements. I can't imagine how else we would function without it!

Pros

I absolutely love how easily you can access information that has been entered into the application. We can always rely on the program to make sure the lead information we have on file is accurate.

Cons

It can be a little "glitchy" when pin pointing exact addresses on the homes canvassers are clicking on.

Review Source

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