--- title: "ZenGRC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZenGRC Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/157713/ZenGRC/" page_type: "product" language: "en" --- # ZenGRC Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ZenGRC ## What is ZenGRC? ZenGRC is an easy-to-deploy compliance software that enables you to remain compliant in an evolving world. Our cloud-based solution simplifies managing risk, compliance, and audit by automating resource-intensive activities and cross-mapping controls against multiple frameworks with a robust library of pre-built templates ¿ or customize your own. Continuous compliance monitoring puts you in control and centralized compliance dashboards highlight strong points and trouble spots at-a-glance. ## What is ZenGRC used for? [Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Compliance](https://www.capterra.com/compliance-software/)[ERM](https://www.capterra.com/erm-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 89% Neutral 11% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZenGRC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zengrc.com/&name=ZenGRC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZenGRC 4.4 (27) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (27) Ease Of Use 4.1 (139) Value For Money 4.4 (25) Value For Money 4.2 (135) Customer Service 4.6 (25) Customer Service 4.5 (139) ## ZenGRC alternatives [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (3,318)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157713/ZenGRC/alternatives/) ## FAQs about ZenGRC Overview ### Which roles and teams benefit most from ZenGRC? ZenGRC is most used by information security, risk, and compliance teams, including analysts, engineers, managers, and security leaders. These roles use it to centralize control mapping, manage audits, track remediation, and monitor risk. IT controls and privacy leaders also rely on it for governance workflows, evidence collection, and compliance reporting. Answer based on 24 reviews Overview ### What company size and specific industries is ZenGRC built for? ZenGRC is designed for information security and compliance teams at mid-market and enterprise companies with 500 to 10,000 employees that manage three or more frameworks. It is built for organizations in technology, healthcare, finance, retail, and government sectors. Features and Usability ### What are the key features of ZenGRC? ZenGRC offers governance, compliance management, and risk management features, including risk assessment, risk scoring, and risk reporting. It also includes vendor risk management, audit management, controls audit, policy management, workflow management, and customizable dashboards, reports, alerts, and heatmaps for tracking status and issues. Integrations ### Which third-party tools and platforms does ZenGRC integrate with? ZenGRC integrates with Amazon S3, Auth0, Box, Confluence, Google Drive, Google Workspace, Jira, Microsoft SharePoint, OneDrive, Okta, OneLogin, ServiceNow, Slack, Tableau, Tenable Vulnerability Management, and KnowBe4. These integrations cover identity access, file storage, collaboration, IT service management, analytics, and security tools. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does ZenGRC offer? ZenGRC provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams that need material for setup and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does ZenGRC offer? ZenGRC provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as generally helpful and knowledgeable, with some praising consistent contacts and practical guidance. Others report slower-than-expected response times and missed SLA expectations, especially when troubleshooting product issues or completing tasks. Answer based on 4 reviews Ease of use ### Is ZenGRC easy to use for compliance and audit work? ZenGRC keeps compliance and audit work approachable with a simple interface, clear workflows, and flexible control management. Small teams, non-technical users, and early-stage GRC programs often find it easier than spreadsheet-based processes, though imports, changing features, and some integrations can still create friction for more complex environments. Answer based on 11 reviews ## Features AI summary Based on 4,245 Compliance reviews Capterra reviewers highlight these as the features buyers care about most when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) ZenGRC supports **Compliance Tracking** and **Audit Management**, so teams can monitor regulatory obligations and manage audit activity in one system. However, it does not include **Document Management**. Instead, it offers **Access Controls/Permissions** (**40%**), which gives organizations more control over who can view or update sensitive compliance information. Together, these features help businesses stay organized, reduce oversight gaps, and support more consistent compliance work across teams. Compliance Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Audit Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Customizable Reports 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Workflow Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Archiving & Retention 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Assessment Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests ZenGRC 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Governance: Management of rules, practices, and processes of a company - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Internal Controls Management: Ensure internal objectives and compliance with policies are met - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Risk Management: Manage risks related to IT systems - Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation - Log Management: Collects and aggregates data from various systems within the IT environment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - PCI Assessment: Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS). - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - PIA/DPIA: Data impact assessments to identify and mitigate potential data risks - Policy Management: Create, manage, and track policies and procedures within an organization - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Sensitive Data Identification: Identify sensitive or personal information collected from users - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Risk Management: Pinpoint and mitigate risk from third-party vendors and suppliers. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (27) 4.3 Based on 27 reviews ## Pricing Value for money 4.4 (25) ### Starting price Free trial not available Value for money 4.4 (25) 4.4 Based on 25 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Confluence](https://www.capterra.com/p/136446/Confluence/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (25) 4.6 Based on 25 reviews ## User reviews Overall rating 4.4 Based on 27 reviews Filter by rating 5(14) 4(10) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent TA Tim A. Strategic Operations Director Pharmaceuticals ### "Makes It’s easier to track risk and less chaotic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 30, 2025 ZenGRC has allowed us to remain proactive not reactive. We’re more consistently tracking risks and it’s now simpler to report on compliance status to leadership. Pros I love that I can map risks, controls, and policies all in one dashboard. It’s good to see how other compliance frameworks overlap, and where we may also have exposure. Cons It could need better integrations with some of our other tools. Importing data, if not cleanly formatted, can be clunky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Dir, Audit and Compliance Accounting ### "Great tool for startups" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 20, 2023 Pros ease of implementation and customer service Cons was not able to mature with the our growth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Al S. Chef Food & Beverages ### "Inventory control " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 21, 2022 I like the product the issue I have you are not given person to person training. Getting someone to call back is like pulling a tooth Pros It is a good product but lack customer service Cons It would be great to have a product that can communicate with the pos and produce the prep list per day Switched from [Optimum Control](https://www.capterra.com/p/12406/Optimum-Control/) They are extremely expensive. And not flexible Reasons for choosing ZenGRC Because I like some of the things it provides Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Information Security Analyst Telecommunications ### "Simple GRC Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 13, 2021 Pros ZenGRC is an incredibly flexible and simple GRC tool. It has capabilities to modify it to support the companies needs. Their strong USP is their capability to map findings, reviews, etc. with predefined security frameworks. The tool is simple and easy to use and great for a company in the early stages of its GRC journey. Cons The tool lacks a lot of features available in standards enterprise GRC systems. There is always going to be a considerable amount of development effort by the implementing team since many features are not pre-built. The UI is too cluttered and a lot of advanced vendor module functionalities are not available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Gerald K. VP Engineering, Acting CISO Computer Software ### "Great especially for multiple certifications" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 7, 2020 Great support and team. We've been able to very easily translate a lot of the work we've done for one certification (ISO) to another regime (HIPAA), identify changes and gaps, and be ready for an audit under the new regime. Pros Helps to map requirements and controls from multiple certification regimes over to others so you don't spend a lot of time duplicating and re-documenting work. You can do certain core things once and have it covered for everything. Cons The various levels of concepts are bit confusing, especially as some of the frameworks have to be imported, and you have to decide which frameworks to use up front, without a lot of context about what the differences are. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Justin G. Contract Compliance Manager Gambling & Casinos ### "Great for our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 Since our compliance team is small ZenGRC has helped us to be able to management the requirements better and be more prepared for audits. In addition when people leave and new people come on to the account team, the new person is able to pick up where the last person left off. The software helps the entire account team manage the requirements more efficiently. Pros ZenGRC is great for our team since we have one contract with a lot of requirements. The software gave us the ability to customize without the added costs with other off-the-shelter software. Cons Although this is a minor concern, I wish the software would allow for renaming the main attributes. We use different terminology from the software and is confusing for some of the users. Alternatives considered [NAVEX IRM](https://www.capterra.com/p/150187/Navex-IRM/) Reasons for choosing ZenGRC Mainly the cost of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Todd E. Information Security Engineer Government Relations ### "Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2020 ZenGRC provides me a great quick view of the compliance of my systems. The software helps me track issues that need to be resolved. The support staff is excellent and helped me work some issues I was having understanding the product and getting tasks accomplished. Pros The software is easy to use once you become familiar with how to accomplish tasks. Cons Some features seem to have limited capability but support took my ideas on how the software could be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Paul M. Security Engineer - GRC Telecommunications ### "Practical and straightforward approach to GRC Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2020 PCI Assessments became more efficient with Objects, Controls, Requests, and Evidence migrated from spreadsheets and disparate file repositories to one system with relational mapping. Mapping Risks to our Vendors and Vulnerability management programs provides a holistic view of our security posture. Pros The ease of use and administration is well balanced with the functionality needed in a GRC tool. ZenGRC gets the job done without being overly complicated. Cons To meet our Privacy and Data Governance requirements, we initially deployed on-premises. However, soon after that, we found that software upgrades required significant IT involvement. Also, the technical specifications to continue to host on-premises did not align with our internal standards. We had to re-assessing our risk in storing sensitive information off-site. After performing more stringent due diligence of ZenGRC as a vendor, we migrated to ZenGRC cloud-hosted. Our preference would have been to remain on-premises with better upgrade automation that ZenGRC Administrators could perform within the user interface. Reasons for choosing ZenGRC Other Vendors required significantly more administrative overhead. Although the competitors' had a mature and feature-rich GRC platform, they were overly complicated for our use cases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Steven B. IT Security Analyst Insurance ### "Powerful, extensible, and easy to use software. Excellent support and product roadmap." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2019 We're facilitating internal audits with ZenGRC, and the software does a great job of it. Pros The ZenGRC solution streamlines conducting internal audits. Auditors can easily set up control frameworks (tons of templates are provided, which is very helpful), evidence requests, assign them to auditees, and review the evidence submitted. Auditees can easily provide feedback, ask questions, and submit evidence for review. The workflows ZenGRC supports are both incredibly accessible and very powerful. ZenGRC actively listens to customers and has actually incorporated a number of suggestions I (and other customers) have made. I'm excited to see what they'll develop in the future. Cons The ZenGRC solution is fantastic, and all the complaints I had 1.5 years ago have been resolved, and my expectations exceeded. I wish the vendor/third party management module was receiving more attention, sooner, but the roadmap for its development has been conveyed to me, and I understand the timing. I wish there was a licensing model which was not tied to user counts, which would enable us to do even more with the product. Reasons for choosing ZenGRC The competitor is very powerful, but far, far, far, harder to use, with tons more overhead. ZenGRC hits the right balance of being easy to use but very powerful and extensible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Contact Center Specialist Events Services ### "Great Compliance / Audit Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 15, 2018 Automating our audit and compliance issues into one platform that is easily accessible when needed to pull these files. Pros This tool is very user friendly and navigation is around. It gives us one single platform to keep our audits managed efficiently and easily accessed if needed. We now have a tracking system for our compliance issues to resolve them swiftly and avoid fines and penalties to stay compliant. This tool has been a great organizational tool with many features to save time with tedious audits. Cons There could be more reporting features available. There seems to be a lot of editing involved to download and/or export documents. If this was a built in feature with this software that would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157713/ZenGRC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.