--- title: "Rosterfy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rosterfy Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/157726/Rosterfy/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Rosterfy Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rosterfy ## What is Rosterfy? Used by over 3 million volunteers and staff, Rosterfy helps you automate your workforce management across recruitment, screening, scheduling, communications and training to better engage and retain your volunteers. Our scalable technology streamlines the previously manual process of workforce management for organisations of all shapes and sizes. ## What is Rosterfy used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 4% Starting price $7000 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rosterfy?[Manage this product listing](https://www.g2.com/products/rosterfy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rosterfy 4.4 (51) VS. [4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $7000 Usage Based, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (51) Ease Of Use 4.7 (4,232) Value For Money 4.2 (43) Value For Money 4.5 (2,984) Customer Service 4.6 (48) Customer Service 4.6 (2,671) ## Rosterfy alternatives [4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (2,080)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (94)](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (399)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157726/Rosterfy/alternatives/) ## FAQs about Rosterfy Overview ### What problems does Rosterfy solve? Rosterfy solves fragmented volunteer administration by centralizing registration, profile updates, event shifts, communications, training, attendance, and timesheets. Self-service portals and real-time signup visibility reduce manual spreadsheet work and volunteer inquiries, while automated messages support recruitment and engagement. Volunteer coordinators, event operations teams, and organizations managing large, distributed workforces benefit most. Answer based on 31 reviews Overview ### Which roles and teams benefit most from Rosterfy? Rosterfy is most used by volunteer managers, volunteer coordinators, and program leaders who recruit, schedule, communicate with, and track volunteer participation. Event coordinators, sports administrators, and logistics or staffing teams use it to assign shifts, manage event-day rosters, and coordinate workforce availability across campaigns, programs, and special events. Answer based on 49 reviews Overview ### What company size and industries is Rosterfy built for? Rosterfy is designed for volunteer programs with more than 500 volunteers, most commonly used by small businesses in Events Services (32%). Reviewer data also includes Sports (26%) and nonprofit organization management (17%), with 71% from small businesses, 23% midsize businesses, and 6% enterprises. Its primary use case is volunteer management (65%). Answer based on 51 reviews Features and Usability ### What are the key features of Rosterfy? Rosterfy includes core volunteer management tools for registration, self-service profiles, and volunteer recruiting, plus event creation and shift scheduling with availability management. Automated communications, SMS messaging, reminders, and customizable forms support engagement, while attendance tracking, timesheets, real-time dashboards, and reporting provide workforce visibility. Answer based on 31 reviews Pricing ### How much does it cost and what fees or limitations are included? Rosterfy starts at $7,000 per year on the Standard plan, billed usage-based. That plan includes automations, email and SMS communication, online volunteer training, reporting, volunteer portals, workflows, and scheduling. Pricing feedback is mixed: 57% of seven pricing-related reviews are positive, while some users cite unexpected bills and setup time. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does Rosterfy integrate with? Rosterfy integrates with over 30 third-party tools and platforms, including Airtable, Asurint, Blackbaud CRM, Brevo, Deel, Docusign, Freshdesk, Google Analytics 360, Google Maps, HubSpot CRM, Instagram, Litmos, Mailchimp, Microsoft Dynamics 365 CRM, and MicrOpay. Answer based on 2 reviews Getting Started and Support ### How easy is it to onboard and train a team on Rosterfy? Rosterfy offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers find the volunteer-facing layout and routine functions approachable, while administrators handling setup, customization, migrations, and advanced features often face a learning curve. Teams with complex requirements may need dedicated time, technical expertise, and ongoing support to become confident users. Answer based on 11 reviews Getting Started and Support ### What customer support options does Rosterfy offer? Rosterfy provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep support. Users describe the support team as responsive and helpful during setup, with staff willing to answer questions and take on feature requests, though the platform’s many options can make early learning and configuration feel confusing. Answer based on 8 reviews User experience ### Is Rosterfy easy for volunteers and staff to use? Rosterfy provides a clear workspace for volunteer scheduling, event coordination, and daily administration, and many teams find navigation straightforward after onboarding. Some volunteer coordinators report a learning curve, slower loading at busy times, and mobile usability gaps. New users may also need extra support with help articles and reports. Answer based on 18 reviews ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) Rosterfy supports all three features that reviewers consider most important: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations handle volunteer sign-ups, coordinate shifts and availability, and manage event operations more efficiently, allowing teams to keep programs organized and deliver a better volunteer experience. Registration Management 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.1 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.3 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 3.9 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Plan an event's time and location Volunteer Recruiting 4.0 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Attendance Tracking 3.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Rosterfy 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Personalization: Adjust communications based on previous interactions or personal preferences - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.2 (51) 4.2 Based on 51 reviews ## Pricing Value for money 4.2 (43) [View pricing plan details](https://www.capterra.com/p/157726/Rosterfy/pricing/) Standard Plan $7,000 Usage Based,Per Year It includes: - scheduling - Volunteer Portals - Automations - Workflows - Online Volunteer Training - Email and SMS communication - Reporting Value for money 4.2 (43) 4.2 Based on 43 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Brevo](https://www.capterra.com/p/132996/brevo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (48) 4.6 Based on 48 reviews ## User reviews Overall rating 4.4 Based on 51 reviews Filter by rating 5(30) 4(16) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent SG Stephanie G. Volunteer Program Coorindator Government Administration ### "Has changed the way we manage and advocate for Volunteering" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 5, 2026 My overall experience with Rosterfy has been extremely positive. It has fundamentally changed the way we manage volunteers at Camden Council by bringing all volunteer information, communications, onboarding, training, and reporting into a single, streamlined system. This has not only improved efficiency but has also enabled us to better understand and demonstrate the value that volunteers contribute to our organisation through meaningful data and reporting. One of the platform’s greatest strengths is its user-friendly design. Both staff and volunteers have found the system easy to navigate, helping to remove barriers to participation and making the volunteer journey more accessible and engaging. The implementation of Rosterfy has allowed us to significantly mature and enhance our volunteer program, creating a more professional and sustainable approach to volunteer management. As a result of our success with the platform, we have also been able to support and advise other councils and organisations that are exploring volunteer management systems, sharing our experiences and demonstrating the benefits that a system like Rosterfy can provide. Overall, it has been a highly valuable investment that has elevated volunteering across our organisation. Pros \- Customisable to suit the needs of growing volunteer program - User friendly - Add in to webpage with ease - Multiple users to ensure adequate data manageemnt - Reporting of Volunteering Hours - Capability to streamline and tangibly advocate for volunteering by using data and averaging hours for dollars. Cons What I like least about the platform is that there can be some limitations around configuration and customisation at times. Throughout our use of the system, we have provided a few suggestions for additional features and enhancements that would further improve the user experience and better meet the needs of our volunteer program. In some instances, it appears that these requests are a little beyond the current scope or maturity of the product. That said, this has only been a minor frustration and has not impacted our ability to successfully use the platform or achieve our objectives. Overall, the system continues to meet our needs well, but having a little more flexibility and some additional configuration options would make an already strong product even better. Alternatives considered [Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/) Reasons for choosing Rosterfy Flexibility of being able to make different volunteer pathways for different volunteering roles. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Antoinette N. Event and Volunteer Coordinator Events Services ### "Great volunteer management platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2026 Pros Rosterfy makes delivering a volunteer program simple and seamless. It keeps your entire database in one place, with an easy sign-up process for volunteers to register and update their own details. Event setup is just as straightforward, you can create the event, upload shifts, and send communications, all from a single platform. Cons There is a bit of a learning curve with the platform, and some things are a little more intricate. But once you get used to it, it becomes easy and the customer support and new chatbot feature are great when you need a hand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Justine C. Finance Director Events Services ### "Efficient and Flexible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 What was once a collection of spreadsheets, emails, and manual processes is now managed through a single platform that gives us confidence our data, communications, and scheduling are all in one place. It's flexible enough to support different event types and sizes, while still being easy for both administrators and volunteers to use. Pros One of Rosterfy's biggest strengths is how configurable it is. We have been able to customise registration forms, workflows, communications, user roles, permissions, reports, and event settings to match our operational requirements without needing to compromise on our processes. Cons Because the platform offers so many features and configuration options, it takes a little time to understand everything that's available during the initial setup. Once implemented, however, it's intuitive to use, and the investment in learning the platform is quickly repaid through the efficiencies it creates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nish K. Event Coordinator Events Services ### "A Learning Experience with many features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 9, 2026 Overall, this experience has only been positive with new learnings every time we use this. With longer loading times, sometimes it can get a little frustrating but overall, the number of features make up for it. Pros \- Multiple features with continuous learning opportunities - Easy sign-up process - Various features to adjust shifts - Timesheets and time management - Volunteer management Cons \- Not extremely user friendly, could be better with an easier User Interface - Longer loading time sometimes leads to slower functioning of the website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mick B. Workforce Director Events Services ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Rosterfy is a central part of how we manage our event workforce, replacing a patchwork of spreadsheets and manual follow-ups with a single, streamlined system. The onboarding effort paid off quickly, and the ongoing time savings and clearer oversight made it well worth it. Pros The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it is scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were. We love the way we can communicate to our large database quickly and easily Cons No real flaws worth noting — it did what exactly what we needed. Like all platforms, the initial use takes a bit of time to get used to, but it is very user friendly and doesn't take long for you to become an expert Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Volunteer lead Non-Profit Organization Management ### "Avoid at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 13, 2026 Rep was regularly unprepared for meetings, couldn't answer questions and seemed like our business was an inconvenience to him. Unexpected bills from them. New functionality was promised and not delivered on. In my opinion this company should not be working in the voluntary sector. Absolutely do not care about volunteers or volunteering. Once they had our money they lost all interest. I have used multiple supporter databases, case management systems etc and never worked with anything as unfit for purpose. Several colleagues cited the impact of this system on their daily work as a big factor in their finding new jobs. I would actively avoid roles in organisations using this system unless they had a (time limited) plan to be using something else. Pros When I left my employer and didn't have to deal with it any longer. Volunteers actually said "you'll be glad you don't need to deal with that system any longer" on my last day. Cons Volunteers did not like functionality. The only negative feedback about my mass mobilisation from volunteers was the system. This was the same for my colleagues in their local areas. Over promised and underdelivered. Reports were unreliable. Several colleagues kept spreadsheets of supporter journeys alongside the system because they didn't trust the info provided. It was basically a reporting tool and offered no support with Volunteer management tasks. Clunky, clinical, not user friendly ("book shifts" button at the top of the page where shifts are selected, volunteers often missed it and thought they had booked when they hadn't. I had to deal with disappointed volunteers, rescheduling etc to remedy this). System was SO slow. At busy times I could go and make a cuppa and the "blue ring of death" would still be whirring. It made my role, that of my colleagues and most importantly our volunteers more difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2026 Thank you for taking the time to share your experience. We're genuinely sorry to hear that your experience with Rosterfy didn't reflect what we set out to deliver. We take all feedback seriously as part of our ongoing product and customer experience improvements and if you're open to it, we would welcome the opportunity to discuss your concerns directly and better understand your experience. We wish you and your team all the best for the future. The Rosterfy Team RT Rebecca T. Executive Director Non-Profit Organization Management ### "Misleading on features" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2024 Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works. Pros It is able to do a lot, just not anything we needed. Cons First, we were completely misled about the program's capabilities. The nature of our volunteer program is a bit different but we were told the 3 main things were were hoping to accomplish, we were told these things were no problem, when in truth, we are not able to do a single critical piece of our program. Some of these asks could have been accomplished using a free VMS system, but we chose Rosterfy as we liked the customization and these 3 main features we needed seemed easier and seamless (had it worked like we were told.) It is also extremely difficult to set up. You need to be very tech-literate and will require a full-time person dedicated to setup and management. It is not intuitive at all, multiple checkpoints to remember for the simplest thing. It is also very difficult to learn when you are rushed through multiple pieces into a one-hour session. Some people may learn like that, but I found this extremely difficult. Difficult to remember what you need to do when you actually have to set it up on your own. It does not seem like your average volunteer manager can use it without significant training and all of their time dedicated to data/system management. Very expensive for what you are getting and limits on amount of people who use the system. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [CERVIS](https://www.capterra.com/p/89032/CERVIS/) [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/) Reasons for choosing Rosterfy Seemed to have more customization options, not the case. Seemed most intuitive, not the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2024 Thank you for sharing your feedback, and we’re sorry to hear that the software didn’t meet your expectations. We take your concerns seriously and would love the opportunity to discuss how we can resolve the issues you’ve encountered. Please feel free to reach out to us directly, and we’ll work with you to find a solution Thank you once again for sharing, The Rosterfy Team NA Natalie A. Manager - Volunteers and Spectator Services Sports ### "Rosterfy review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 11, 2024 Rosterfy is a moderately effective workforce management solution that aims to streamline the scheduling process. While it offers some notable features, it falls short in certain areas, mainly not intuitive when it comes to flows. Pros Customisation with brand. Ease of creating events and shifts. Account manager assistance. Cons Our demographic of volunteers to find the platform difficult to use. User experience. Wish there was a phone number for customer service, particularly on key operational periods when help with trouble shooting is required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lori G. Development Assistant Non-Profit Organization Management ### "Rosterfy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 21, 2023 Pros Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding. Cons The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) [EBMS](https://www.capterra.com/p/174005/EBMS/) We outgrew the previous system (Volgistics), and wanted to combine into one what we were previously doing in 2 systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Madeline W. Operations & Communications Officer Sports ### "Automation is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2023 Very happy with the overall experience with the product and customer service. Pros The automation of processes to create less workload for a small team running programs that use a large number of volunteers. Cons The set-up and administration side can be quite confusing and take a while to navigate. However, Rosterfy has a great support network to ease this process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157726/Rosterfy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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