# Rosterfy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rosterfy Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/157726/Rosterfy

---

# 

 Rosterfy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rosterfy

## What is Rosterfy?

Used by over 3 million volunteers and staff, Rosterfy helps you automate your workforce management across recruitment, screening, scheduling, communications and training to better engage and retain your volunteers. Our scalable technology streamlines the previously manual process of workforce management for organisations of all shapes and sizes.

## What is Rosterfy used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 45 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$7000

Usage Based, Per Year

Free trial  
not available

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Do you work for Rosterfy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rosterfy.com/&name=Rosterfy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rosterfy

4.5 (45)

VS.

[4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting Price

$7000

Usage Based, Per Year

Starting Price

$600

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (45)

Ease Of Use

4.6 (1,982)

Value For Money

4.2 (37)

Value For Money

4.7 (924)

Customer Service

4.7 (42)

Customer Service

5.0 (856)

## Rosterfy alternatives

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157726/Rosterfy/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.2 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Volunteer Recruiting

4.2 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Advertise volunteer opportunities and recruit new volunteers

Event Scheduling

3.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendance Tracking

4.1 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Event Management

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Mobile Access

3.7 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Rosterfy 50 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store and organize documents in a centralized system

Assign working shifts or tasks to employees based on their availability

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Automatically find mutually available meeting time slots across multiple calendars

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Adjust communications based on previous interactions or personal preferences

Notifications that are delivered to users as soon as an event occurs

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

4.2 (45)

4.2

Based on 45 reviews

## Pricing

Value for money

4.2 (37)

[View pricing plan details](https://www.capterra.com/p/157726/Rosterfy/pricing/)

Standard Plan

$7,000

Usage Based,Per Year

It includes:

-   scheduling
-   Volunteer Portals
-   Automations
-   Workflows
-   Online Volunteer Training
-   Email and SMS communication
-   Reporting

Value for money

4.2 (37)

4.2

Based on 37 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/)[

Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (42)

4.7

Based on 42 reviews

## User reviews

Overall rating

4.5

Based on 45 reviews

Filter by rating

5(26)

4(15)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RT

Rebecca T.

Executive Director

Non-Profit Organization Management

### "Misleading on features"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2024

Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works.

Pros

It is able to do a lot, just not anything we needed.

Cons

First, we were completely misled about the program's capabilities. The nature of our volunteer program is a bit different but we were told the 3 main things were were hoping to accomplish, we were told these things were no problem, when in truth, we are not able to do a single critical piece of our program. Some of these asks could have been accomplished using a free VMS system, but we chose Rosterfy as we liked the customization and these 3 main features we needed seemed easier and seamless (had it worked like we were told.) It is also extremely difficult to set up. You need to be very tech-literate and will require a full-time person dedicated to setup and management. It is not intuitive at all, multiple checkpoints to remember for the simplest thing. It is also very difficult to learn when you are rushed through multiple pieces into a one-hour session. Some people may learn like that, but I found this extremely difficult. Difficult to remember what you need to do when you actually have to set it up on your own. It does not seem like your average volunteer manager can use it without significant training and all of their time dedicated to data/system management. Very expensive for what you are getting and limits on amount of people who use the system.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

[CERVIS](https://www.capterra.com/p/89032/CERVIS/)

[VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)

Reasons for choosing Rosterfy

Seemed to have more customization options, not the case. Seemed most intuitive, not the case.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2024

Thank you for sharing your feedback, and we’re sorry to hear that the software didn’t meet your expectations. We take your concerns seriously and would love the opportunity to discuss how we can resolve the issues you’ve encountered. Please feel free to reach out to us directly, and we’ll work with you to find a solution Thank you once again for sharing, The Rosterfy Team

NA

Natalie A.

Manager - Volunteers and Spectator Services

Sports

### "Rosterfy review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 11, 2024

Rosterfy is a moderately effective workforce management solution that aims to streamline the scheduling process. While it offers some notable features, it falls short in certain areas, mainly not intuitive when it comes to flows.

Pros

Customisation with brand. Ease of creating events and shifts. Account manager assistance.

Cons

Our demographic of volunteers to find the platform difficult to use. User experience. Wish there was a phone number for customer service, particularly on key operational periods when help with trouble shooting is required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Lori G.

Development Assistant

Non-Profit Organization Management

### "Rosterfy Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 21, 2023

Pros

Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding.

Cons

The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program.

Switched from

[Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)

[EBMS](https://www.capterra.com/p/174005/EBMS/)

We outgrew the previous system (Volgistics), and wanted to combine into one what we were previously doing in 2 systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Madeline W.

Operations & Communications Officer

Sports

### "Automation is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 25, 2023

Very happy with the overall experience with the product and customer service.

Pros

The automation of processes to create less workload for a small team running programs that use a large number of volunteers.

Cons

The set-up and administration side can be quite confusing and take a while to navigate. However, Rosterfy has a great support network to ease this process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sam M.

Director/Cofounder

Non-Profit Organization Management

### "Ocean Heroes loves Rosterfy"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 18, 2023

We love the accountability Rosterfy provides our volunteers with

Pros

Managing a large amount of volunteers on the one platform

Cons

We can't wait for the user-friendly app!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VH

Vinh H.

Event Volunteer Coordinator

Non-Profit Organization Management

### "Easy and effective rostering system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2023

My overall experience with Rosterfy has been great. I find the platform very easy to use and navigate, it's a great tool to organise and manage volunteers for our events. The help/search articles are very informative in times when I'm not quite sure how to do something. The customer service team are also very responsive to my questions if I am not able to find an answer.

Pros

Ease of use in tracking and managing volunteers for our events. I was able to pick up the platform with ease when I started within the organisation. The platform allows me to have a easy snapshot of registered users for our events. Their details are all in one place so I am able to access their information and send out communication very efficient and effectively. The SMS function is great as it generally has a faster response time when feedback/replies from volunteers is needed.

Cons

The platforms works perfectly for my needs. I'm yet to find anything I would improve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jun Rong C.

Volunteer Management Executive

Non-Profit Organization Management

### "Great support team and feature improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 15, 2023

I loved that the team keeps their ear to the ground when it comes to user feedback. They also gave us alternative work-arounds to the system. Rosterfy is also continually evolving to include new features, two thumbs up.

Pros

The system is easy to use, intuitive and I espectially loved the customisable fields (which would have required a change request for other systems). The use of colours and simple sign up process allowed the users to sign up for shifts intuitively with just a few clicks. Rosterfy also takes customer feedback into consideration when rolling out new features. For example, after feedback on the event calendar, the Rosterfy team (big shout out to David), rolled it out in the next update.

Cons

An audit trail would be great so that we can view changes made to the system and by whom. Another possibility to explore would be giving volunteers the ability to immediately sign into shifts using QR codes when they arrive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Rory C.

Direct Marketing Specialist

Philanthropy

### "Rosterfy has improved our volunteer management out of sight"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2023

We switched from another provider to Rosterfy because we needed something that will allow us to automate admin tasks and get a clear picture of our volunteer program. The improvement is huge, and it’s saved my a huge amount of time in my day to day role … plus it’s been easy to use and implement.

Pros

Operational visibility over all our volunteers and shiftsHours saved each week with admin we don’t have to do as it’s automatedHas all the features we needed, and the Rosterfy team supported with additional functionalityExcellent training and learning management features, the Rosterfy people were super helpful My tech team needed secure data and other compliance requirements which were metWe can meet reporting requirements with our screening of volunteers and audit trail

Cons

It doesn’t have a robust expense management system. It’s not really a problem for us as our volunteers just emailed expenses and we don’t get too many requests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WA

Waqas A.

Campaign Marketing Manager

Events Services

### "Good platform but needs improvements in many areas"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 20, 2023

Pros

Easy to setup and great customer care and services. Good for event scheduling and attendance tracking for volunteers

Cons

Needs a lot of work on features and pricing as it differs for all and other competitors offers good pricing within the same range

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Shahroz N.

Campaign Manager

Pharmaceuticals

### "An outstanding volunteer management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 26, 2022

Pros

Very easy to use which makes the platform my favourite choice in the space of volunteer management platform. UX/UI are simply great. Great customer services and it is highly customisable.

Cons

I have used it for more than 12 months now and we haven't encountered a problem with the platform yet. But it will be nice to have a mobile app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157726/Rosterfy/reviews/)

Popular comparisons

[SignUpGenius vs Rosterfy](https://www.capterra.com/compare/135392-157726/SignUpGenius-vs-Rosterfy)

[Volgistics vs Rosterfy](https://www.capterra.com/compare/80509-157726/Volgistics-Volunteer-Management-vs-Rosterfy) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)