# Rosterfy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rosterfy Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more. Source: https://www.capterra.com/p/157726/Rosterfy --- # Rosterfy Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rosterfy ## What is Rosterfy? Used by over 3 million volunteers and staff, Rosterfy helps you automate your workforce management across recruitment, screening, scheduling, communications and training to better engage and retain your volunteers. Our scalable technology streamlines the previously manual process of workforce management for organisations of all shapes and sizes. ## What is Rosterfy used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 4% Starting price $7000 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rosterfy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rosterfy.com/&name=Rosterfy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rosterfy 4.4 (50) VS. [4.8 (205)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $7000 Usage Based, Per Year Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (50) Ease Of Use 4.6 (205) Value For Money 4.1 (42) Value For Money 4.8 (140) Customer Service 4.6 (47) Customer Service 5.0 (196) ## Rosterfy alternatives [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.8 (73)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157726/Rosterfy/alternatives/) ## FAQs about Rosterfy Overview ### Which roles and teams benefit most from Rosterfy? Rosterfy is most used by volunteer managers, coordinators, and community engagement teams that need to recruit, schedule, and communicate with large volunteer groups. Event managers and operations leads use it to fill shifts and manage check-ins, while marketing, fundraising, and leadership teams track participation, campaigns, and program performance. Answer based on 44 reviews Overview ### What company size and industries is Rosterfy built for? Rosterfy is built for large-scale volunteer programs with over 500 volunteers, but most reviewers come from small businesses at 74%, especially in Sports at 29%, Events Services at 26%, and Non-Profit Organization Management at 19%. It is most commonly used for Volunteer Management, representing 71% of reviewer use cases. Answer based on 46 reviews Features and Usability ### What are the key features of Rosterfy? Rosterfy offers volunteer recruiting, volunteer management, and attendance tracking for workforce coordination, plus automated scheduling, availability management, and assignment management. It also includes CRM, contact and member databases, communication management, SMS messaging, email management, reporting and analytics, access controls/permissions, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? Rosterfy starts at $7,000 per year for the Standard Plan, billed on a usage-based basis. The plan includes automations, email and SMS communication, online volunteer training, reporting, volunteer portals, workflows, and scheduling. No free version or trial is listed in the provided pricing data. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Rosterfy integrate with? Rosterfy integrates with 18 third-party tools, including CRM and fundraising platforms such as HubSpot CRM, Blackbaud CRM, Salesforce Foundation, and Salesforce.org Nonprofit Cloud; email and sign-up tools like Mailchimp, Brevo, and SendGrid; plus Adobe Acrobat Sign, Docusign, Xero, Instagram, Litmos, and UserWay Accessibility Widget. Answer based on 2 reviews Getting Started and Support ### How easy is it to onboard and train a team on Rosterfy? Rosterfy offers in-person training, live online sessions, webinars, documentation, and videos. Most teams find day-to-day use manageable after setup, and volunteer-facing users adapt quickly. Admins and larger staff groups often need more time for implementation, configuration, and reporting, especially if they are less technical or switching from simpler systems. Answer based on 10 reviews Getting Started and Support ### What customer support options does Rosterfy offer, and how do users rate the experience? Rosterfy offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and strong during setup, training, and troubleshooting, with informative help articles and regular ticket updates. Some mention early issues and wanting easier phone access during critical periods. Answer based on 11 reviews Features and Usability ### Is Rosterfy easy to use for volunteer management? Rosterfy works well for day-to-day volunteer management, especially shift sign-ups, communications, and automation, but setup can be demanding. Many event teams find the admin tools clear once learned, while some volunteer managers say the platform feels less intuitive at first and requires training, careful configuration, and ongoing support. Answer based on 19 reviews Features and Usability ### How intuitive is the Rosterfy interface? Rosterfy offers a clear interface for dashboards, navigation, and volunteer sign-ups, but the experience is mixed across admin and volunteer workflows. Many event teams like the branded layout, colors, and quick status views, while some administrators find setup flows, reporting paths, and shift discovery confusing without guidance. Answer based on 12 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.0 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Volunteer Recruiting 3.9 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Attendance Tracking 3.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Event Management 4.3 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 3.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Plan an event's time and location Mobile Access 3.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Rosterfy 65 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Assign working shifts or tasks to employees based on their availability Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Automatically find mutually available meeting time slots across multiple calendars Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Adjust communications based on previous interactions or personal preferences Generative AI models can create personalized recommendations for users based on their preferences and behavior. Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Track volunteer performance and award those who exceed certain criteria Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Managing and trading shift details between employees Send messages via SMS Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage volunteer information and direct volunteer resources Advertise volunteer opportunities and recruit new volunteers Get Advice We can help you find the software with the features you need. Features 4.2 (50) 4.2 Based on 50 reviews ## Pricing Value for money 4.1 (42) [View pricing plan details](https://www.capterra.com/p/157726/Rosterfy/pricing/) Standard Plan $7,000 Usage Based,Per Year It includes: - scheduling - Volunteer Portals - Automations - Workflows - Online Volunteer Training - Email and SMS communication - Reporting Value for money 4.1 (42) 4.1 Based on 42 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Deel](https://www.capterra.com/p/205015/Deel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (47) 4.6 Based on 47 reviews ## User reviews Overall rating 4.4 Based on 50 reviews Filter by rating 5(29) 4(16) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent AN Antoinette N. Event and Volunteer Coordinator Events Services ### "Great volunteer management platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2026 Pros Rosterfy makes delivering a volunteer program simple and seamless. It keeps your entire database in one place, with an easy sign-up process for volunteers to register and update their own details. Event setup is just as straightforward, you can create the event, upload shifts, and send communications, all from a single platform. Cons There is a bit of a learning curve with the platform, and some things are a little more intricate. But once you get used to it, it becomes easy and the customer support and new chatbot feature are great when you need a hand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Justine C. Finance Director Events Services ### "Efficient and Flexible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 What was once a collection of spreadsheets, emails, and manual processes is now managed through a single platform that gives us confidence our data, communications, and scheduling are all in one place. It's flexible enough to support different event types and sizes, while still being easy for both administrators and volunteers to use. Pros One of Rosterfy's biggest strengths is how configurable it is. We have been able to customise registration forms, workflows, communications, user roles, permissions, reports, and event settings to match our operational requirements without needing to compromise on our processes. Cons Because the platform offers so many features and configuration options, it takes a little time to understand everything that's available during the initial setup. Once implemented, however, it's intuitive to use, and the investment in learning the platform is quickly repaid through the efficiencies it creates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nish K. Event Coordinator Events Services ### "A Learning Experience with many features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 9, 2026 Overall, this experience has only been positive with new learnings every time we use this. With longer loading times, sometimes it can get a little frustrating but overall, the number of features make up for it. Pros \- Multiple features with continuous learning opportunities - Easy sign-up process - Various features to adjust shifts - Timesheets and time management - Volunteer management Cons \- Not extremely user friendly, could be better with an easier User Interface - Longer loading time sometimes leads to slower functioning of the website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mick B. Workforce Director Events Services ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Rosterfy is a central part of how we manage our event workforce, replacing a patchwork of spreadsheets and manual follow-ups with a single, streamlined system. The onboarding effort paid off quickly, and the ongoing time savings and clearer oversight made it well worth it. Pros The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it is scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were. We love the way we can communicate to our large database quickly and easily Cons No real flaws worth noting — it did what exactly what we needed. Like all platforms, the initial use takes a bit of time to get used to, but it is very user friendly and doesn't take long for you to become an expert Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Volunteer lead Non-Profit Organization Management ### "Avoid at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 13, 2026 Rep was regularly unprepared for meetings, couldn't answer questions and seemed like our business was an inconvenience to him. Unexpected bills from them. New functionality was promised and not delivered on. In my opinion this company should not be working in the voluntary sector. Absolutely do not care about volunteers or volunteering. Once they had our money they lost all interest. I have used multiple supporter databases, case management systems etc and never worked with anything as unfit for purpose. Several colleagues cited the impact of this system on their daily work as a big factor in their finding new jobs. I would actively avoid roles in organisations using this system unless they had a (time limited) plan to be using something else. Pros When I left my employer and didn't have to deal with it any longer. Volunteers actually said "you'll be glad you don't need to deal with that system any longer" on my last day. Cons Volunteers did not like functionality. The only negative feedback about my mass mobilisation from volunteers was the system. This was the same for my colleagues in their local areas. Over promised and underdelivered. Reports were unreliable. Several colleagues kept spreadsheets of supporter journeys alongside the system because they didn't trust the info provided. It was basically a reporting tool and offered no support with Volunteer management tasks. Clunky, clinical, not user friendly ("book shifts" button at the top of the page where shifts are selected, volunteers often missed it and thought they had booked when they hadn't. I had to deal with disappointed volunteers, rescheduling etc to remedy this). System was SO slow. At busy times I could go and make a cuppa and the "blue ring of death" would still be whirring. It made my role, that of my colleagues and most importantly our volunteers more difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2026 Thank you for taking the time to share your experience. We're genuinely sorry to hear that your experience with Rosterfy didn't reflect what we set out to deliver. We take all feedback seriously as part of our ongoing product and customer experience improvements and if you're open to it, we would welcome the opportunity to discuss your concerns directly and better understand your experience. We wish you and your team all the best for the future. The Rosterfy Team RT Rebecca T. Executive Director Non-Profit Organization Management ### "Misleading on features" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2024 Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works. Pros It is able to do a lot, just not anything we needed. Cons First, we were completely misled about the program's capabilities. The nature of our volunteer program is a bit different but we were told the 3 main things were were hoping to accomplish, we were told these things were no problem, when in truth, we are not able to do a single critical piece of our program. Some of these asks could have been accomplished using a free VMS system, but we chose Rosterfy as we liked the customization and these 3 main features we needed seemed easier and seamless (had it worked like we were told.) It is also extremely difficult to set up. You need to be very tech-literate and will require a full-time person dedicated to setup and management. It is not intuitive at all, multiple checkpoints to remember for the simplest thing. It is also very difficult to learn when you are rushed through multiple pieces into a one-hour session. Some people may learn like that, but I found this extremely difficult. Difficult to remember what you need to do when you actually have to set it up on your own. It does not seem like your average volunteer manager can use it without significant training and all of their time dedicated to data/system management. Very expensive for what you are getting and limits on amount of people who use the system. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [CERVIS](https://www.capterra.com/p/89032/CERVIS/) [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/) Reasons for choosing Rosterfy Seemed to have more customization options, not the case. Seemed most intuitive, not the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2024 Thank you for sharing your feedback, and we’re sorry to hear that the software didn’t meet your expectations. We take your concerns seriously and would love the opportunity to discuss how we can resolve the issues you’ve encountered. Please feel free to reach out to us directly, and we’ll work with you to find a solution Thank you once again for sharing, The Rosterfy Team NA Natalie A. Manager - Volunteers and Spectator Services Sports ### "Rosterfy review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 11, 2024 Rosterfy is a moderately effective workforce management solution that aims to streamline the scheduling process. While it offers some notable features, it falls short in certain areas, mainly not intuitive when it comes to flows. Pros Customisation with brand. Ease of creating events and shifts. Account manager assistance. Cons Our demographic of volunteers to find the platform difficult to use. User experience. Wish there was a phone number for customer service, particularly on key operational periods when help with trouble shooting is required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lori G. Development Assistant Non-Profit Organization Management ### "Rosterfy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 21, 2023 Pros Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding. Cons The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) [EBMS](https://www.capterra.com/p/174005/EBMS/) We outgrew the previous system (Volgistics), and wanted to combine into one what we were previously doing in 2 systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Madeline W. Operations & Communications Officer Sports ### "Automation is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2023 Very happy with the overall experience with the product and customer service. Pros The automation of processes to create less workload for a small team running programs that use a large number of volunteers. Cons The set-up and administration side can be quite confusing and take a while to navigate. However, Rosterfy has a great support network to ease this process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sam M. Director/Cofounder Non-Profit Organization Management ### "Ocean Heroes loves Rosterfy" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 18, 2023 We love the accountability Rosterfy provides our volunteers with Pros Managing a large amount of volunteers on the one platform Cons We can't wait for the user-friendly app! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157726/Rosterfy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignUpGenius vs Rosterfy](https://www.capterra.com/compare/135392-157726/SignUpGenius-vs-Rosterfy)