--- title: "Rosterfy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rosterfy the right Volunteer Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157726/Rosterfy/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Rosterfy 4.4 (51) [View alternatives](https://www.capterra.com/p/157726/Rosterfy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Rosterfy Ease of use 4.1 Customer Service 4.6 ## Pros and Cons in Reviews JC Justine C Finance DirectorEvents Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “What was once a collection of spreadsheets, emails, and manual processes is now managed through a single platform that gives us confidence our data, communications, and scheduling are all in one place.“ July 13, 2026 NK Nish K Event CoordinatorEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “With longer loading times, sometimes it can get a little frustrating but overall, the number of features make up for it.“ July 9, 2026 AN Antoinette N Event and Volunteer CoordinatorEvents Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “It keeps your entire database in one place, with an easy sign-up process for volunteers to register and update their own details.“ July 16, 2026 Jenny W Volunteer leadNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “It was basically a reporting tool and offered no support with Volunteer management tasks.“ May 13, 2026 MB Mick B Workforce DirectorEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The onboarding effort paid off quickly, and the ongoing time savings and clearer oversight made it well worth it.“ July 9, 2026 Jenny W Volunteer leadNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “In my opinion this company should not be working in the voluntary sector.“ May 13, 2026 AN Antoinette N Event and Volunteer CoordinatorEvents Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Rosterfy makes delivering a volunteer program simple and seamless.“ July 16, 2026 Jenny W Volunteer leadNon-Profit Organization Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “Over promised and underdelivered.“ May 13, 2026 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eleni V. Carlton College of Sport Operations Lead Sports Used the software for: 2+ years ### "Fantastic customer service and easy to use" March 10, 2022 4.0 Easy to use and great staff to work with. Really haven't had many issues at all with the platform, if I had they have been resolved or the staff have put it in the pipeline for development. Pros It is easy to use and the staff who work at rosterfy are always helping me and suggesting ways to improve our portal that make everything streamlined. It is user friendly, not only on an admin end but also for our users, which is very important. We have set up automations for reminders and incorporated a feedback system. Cons We would like rosterfy to have an app as the majority of our users are between the ages of 18-23. Review Source SG Stephanie G. Volunteer Program Coorindator Government Administration Used the software for: 1-2 years ### "Has changed the way we manage and advocate for Volunteering" October 5, 2026 5.0 My overall experience with Rosterfy has been extremely positive. It has fundamentally changed the way we manage volunteers at Camden Council by bringing all volunteer information, communications, onboarding, training, and reporting into a single, streamlined system. This has not only improved efficiency but has also enabled us to better understand and demonstrate the value that volunteers contribute to our organisation through meaningful data and reporting. One of the platform’s greatest strengths is its user-friendly design. Both staff and volunteers have found the system easy to navigate, helping to remove barriers to participation and making the volunteer journey more accessible and engaging. The implementation of Rosterfy has allowed us to significantly mature and enhance our volunteer program, creating a more professional and sustainable approach to volunteer management. As a result of our success with the platform, we have also been able to support and advise other councils and organisations that are exploring volunteer management systems, sharing our experiences and demonstrating the benefits that a system like Rosterfy can provide. Overall, it has been a highly valuable investment that has elevated volunteering across our organisation. Pros \- Customisable to suit the needs of growing volunteer program - User friendly - Add in to webpage with ease - Multiple users to ensure adequate data manageemnt - Reporting of Volunteering Hours - Capability to streamline and tangibly advocate for volunteering by using data and averaging hours for dollars. Cons What I like least about the platform is that there can be some limitations around configuration and customisation at times. Throughout our use of the system, we have provided a few suggestions for additional features and enhancements that would further improve the user experience and better meet the needs of our volunteer program. In some instances, it appears that these requests are a little beyond the current scope or maturity of the product. That said, this has only been a minor frustration and has not impacted our ability to successfully use the platform or achieve our objectives. Overall, the system continues to meet our needs well, but having a little more flexibility and some additional configuration options would make an already strong product even better. Alternatives considered [Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/) Reason for choosing Rosterfy Flexibility of being able to make different volunteer pathways for different volunteering roles. Review Source VR Verified Reviewer Volunteer lead Non-Profit Organization Management Used the software for: 1-2 years ### "Avoid at all costs" May 13, 2026 1.0 Rep was regularly unprepared for meetings, couldn't answer questions and seemed like our business was an inconvenience to him. Unexpected bills from them. New functionality was promised and not delivered on. In my opinion this company should not be working in the voluntary sector. Absolutely do not care about volunteers or volunteering. Once they had our money they lost all interest. I have used multiple supporter databases, case management systems etc and never worked with anything as unfit for purpose. Several colleagues cited the impact of this system on their daily work as a big factor in their finding new jobs. I would actively avoid roles in organisations using this system unless they had a (time limited) plan to be using something else. Pros When I left my employer and didn't have to deal with it any longer. Volunteers actually said "you'll be glad you don't need to deal with that system any longer" on my last day. Cons Volunteers did not like functionality. The only negative feedback about my mass mobilisation from volunteers was the system. This was the same for my colleagues in their local areas. Over promised and underdelivered. Reports were unreliable. Several colleagues kept spreadsheets of supporter journeys alongside the system because they didn't trust the info provided. It was basically a reporting tool and offered no support with Volunteer management tasks. Clunky, clinical, not user friendly ("book shifts" button at the top of the page where shifts are selected, volunteers often missed it and thought they had booked when they hadn't. I had to deal with disappointed volunteers, rescheduling etc to remedy this). System was SO slow. At busy times I could go and make a cuppa and the "blue ring of death" would still be whirring. It made my role, that of my colleagues and most importantly our volunteers more difficult. Review Source Response from Rosterfy June 23, 2026 Thank you for taking the time to share your experience. We're genuinely sorry to hear that your experience with Rosterfy didn't reflect what we set out to deliver. We take all feedback seriously as part of our ongoing product and customer experience improvements and if you're open to it, we would welcome the opportunity to discuss your concerns directly and better understand your experience. We wish you and your team all the best for the future. The Rosterfy Team JC Justine C. Finance Director Events Services Used the software for: 2+ years ### "Efficient and Flexible" July 13, 2026 5.0 What was once a collection of spreadsheets, emails, and manual processes is now managed through a single platform that gives us confidence our data, communications, and scheduling are all in one place. It's flexible enough to support different event types and sizes, while still being easy for both administrators and volunteers to use. Pros One of Rosterfy's biggest strengths is how configurable it is. We have been able to customise registration forms, workflows, communications, user roles, permissions, reports, and event settings to match our operational requirements without needing to compromise on our processes. Cons Because the platform offers so many features and configuration options, it takes a little time to understand everything that's available during the initial setup. Once implemented, however, it's intuitive to use, and the investment in learning the platform is quickly repaid through the efficiencies it creates. Review Source LG Lori G. Development Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Rosterfy Review" November 21, 2023 5.0 Pros Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding. Cons The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)[EBMS](https://www.capterra.com/p/174005/EBMS/) We outgrew the previous system (Volgistics), and wanted to combine into one what we were previously doing in 2 systems. Review Source RT Rebecca T. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Misleading on features" November 14, 2024 3.0 Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works. Pros It is able to do a lot, just not anything we needed. Cons First, we were completely misled about the program's capabilities. The nature of our volunteer program is a bit different but we were told the 3 main things were were hoping to accomplish, we were told these things were no problem, when in truth, we are not able to do a single critical piece of our program. Some of these asks could have been accomplished using a free VMS system, but we chose Rosterfy as we liked the customization and these 3 main features we needed seemed easier and seamless (had it worked like we were told.) It is also extremely difficult to set up. You need to be very tech-literate and will require a full-time person dedicated to setup and management. It is not intuitive at all, multiple checkpoints to remember for the simplest thing. It is also very difficult to learn when you are rushed through multiple pieces into a one-hour session. Some people may learn like that, but I found this extremely difficult. Difficult to remember what you need to do when you actually have to set it up on your own. It does not seem like your average volunteer manager can use it without significant training and all of their time dedicated to data/system management. Very expensive for what you are getting and limits on amount of people who use the system. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[CERVIS](https://www.capterra.com/p/89032/CERVIS/)[VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/) Reason for choosing Rosterfy Seemed to have more customization options, not the case. Seemed most intuitive, not the case. Review Source Response from Rosterfy December 2, 2024 Thank you for sharing your feedback, and we’re sorry to hear that the software didn’t meet your expectations. We take your concerns seriously and would love the opportunity to discuss how we can resolve the issues you’ve encountered. Please feel free to reach out to us directly, and we’ll work with you to find a solution Thank you once again for sharing, The Rosterfy Team AT Annie T. Director of Volunteers Sports Used the software for: 2+ years ### "Rosterfy is awesome" May 4, 2020 5.0 Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need. Pros Very simple to use for admin and for the user. Very customizable to your needs. Cons There is some funky coding involved in some of the setup. Alternatives considered [Bloomerang Volunteer](https://www.capterra.com/p/144845/InitLive/) Reason for choosing Rosterfy Cost, features, and overall look and feel of the program. Switched from [ChronoTrack](https://www.capterra.com/p/139952/ChronoTrack-Race-Registration/) Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch. Review Source Response from Rosterfy July 13, 2020 Thanks for your kind feedback Annie. Great to hear that our product has helped Spartan Race to enhance the volunteer experience! BC Becky C. HR Content Manager Human Resources Used the software for: 1-2 years ### "Excellent Customer Service and Easy to Learn" May 6, 2022 4.0 Pros Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly. Cons Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version. Reason for choosing Rosterfy Our company used Microsoft Excel and needed to find a volunteer portal/management system that streamlined our processes and reduced time on task. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Rosterfy’s capabilities and automations are more robust than Microsoft Excel. The concept of templatizing mass email communication was also appealing. Review Source BJ Brie J. Sports Admin Assistant Government Administration Used the software for: Less than 6 months ### "Great Value and User Friendly" February 25, 2021 5.0 We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner. Pros With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use. Cons There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all. Alternatives considered [ScheduleFlex](https://www.capterra.com/p/81956/ScheduleFlex/) Reason for choosing Rosterfy Shiftboard did not provide the reporting we were looking for. Their prices were much higher, and to be perfectly honest, their salesman was not very pleasant. Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) Price and capibilities Review Source Response from Rosterfy March 16, 2021 Thanks for your awesome feedback Brie. We love hearing success stories like yours! If there's ever anything else we can help you out with, don't hesitate to reach out. - The Rosterfy Team MB Mick B. Workforce Director Events Services Used the software for: 2+ years ### "Great platform" July 9, 2026 5.0 Rosterfy is a central part of how we manage our event workforce, replacing a patchwork of spreadsheets and manual follow-ups with a single, streamlined system. The onboarding effort paid off quickly, and the ongoing time savings and clearer oversight made it well worth it. Pros The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it is scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were. We love the way we can communicate to our large database quickly and easily Cons No real flaws worth noting — it did what exactly what we needed. Like all platforms, the initial use takes a bit of time to get used to, but it is very user friendly and doesn't take long for you to become an expert Review Source LG Lauren G. Community Relations & Volunteer Manager Sports Used the software for: 2+ years ### "Rosterfy makes my job easy!" May 4, 2020 5.0 I have had a great experience with Rosterfy. They are always quick to respond when I am experiencing issues with anything, and always making great updates to different parts in Rosterfy. Pros I like that I can pull reports with tons of information! I am able to pull check-in sheets, timesheets, and a ton others that make keeping updated information every simple for our company. Cons The integration with our background check was not as smooth as I had hoped, and it caused a lot of problems. I am hesitant to change background check companies again to avoid dealing with the same issues. Reason for choosing Rosterfy Rosterfy was used during the 2017 Super Bowl volunteer team, and we transferred all of that over to our company. Review Source Response from Rosterfy July 13, 2020 Thanks for your kind feedback Lauren. Regarding integrations, our CS team are always available to help with any new integrations you would like to pursue and we will do our best to make this as seamless as possible. Rosterfy looks forward to continuing to work with Harris County - Houston Sports Authority to help deliver a world class solution to volunteer engagement. SW Sarah W. Operations Manager Events Services Used the software for: 6-12 months ### "Building our system from scratch" September 16, 2021 5.0 Pros Within 4 weeks I created our volunteer registration platform, with the form, automations, emails etc and it was overwhelming at times as not my background, but \[SENSITIVE CONTENT\] helped and supported me all the way and the launch was a success. We now have over 1000 volunteers on our system and i love learning all the ways Rosterfy can make my life easier Cons The automations were tricky to understand for me at first but with lots of support and testing i got there in the end. We have made some suggestions along the way and they have been implemented through support team etc Review Source SM Sam M. Director/Cofounder Non-Profit Organization Management Used the software for: 2+ years ### "Ocean Heroes loves Rosterfy" October 18, 2023 5.0 We love the accountability Rosterfy provides our volunteers with Pros Managing a large amount of volunteers on the one platform Cons We can't wait for the user-friendly app! Review Source MC Michelle C. Workforce Manger Sports Used the software for: Less than 6 months ### "Recreating a workforce management system" June 25, 2020 4.0 We came on board with the R2 version quite early and whilst there were some teething problems the customer support was OUTSTANDING and with our roll out date pending I am exciting to launch the product across our volunteer, casual contractor and full time staff streams. Pros Whilst set up of events is a little heavy at the outset, the ability to set automations and checkpoints for user streams does allow for a degree of set and forget for some interactions that would previously have been onerous on an ongoing basis. Cons I do wish the date/time stamp was separated, this would allow for much greater ease in recreating events year to year. I would like to see greater ability to copy some of the forms within the backend so forms could be tweaked rather that recreated. Review Source Response from Rosterfy July 13, 2020 Thanks for your kind feedback Michelle. Feedback like this is invaluable to our team and we will pass on your feedback regarding forms to our developmental team. We look forward to continuing to work with IRONMAN to enhance the volunteer experience! KB Kathrin B. Event Coordinator Events Services Used the software for: 1-2 years ### "Review Hochschwarzwald" May 13, 2020 4.0 I'm happy that we choose rosterfy. It makes it so much easier to work with the volunteers. Before we used google docs. --> Since I am working with rosterfy I saved so much time and the communication with the volunteers got much more professional. Pros \- Easy communication with the help of templates (also easy to adress the right people with groups / within the shift) - Volunteers can be organized in shifts pretty easy (volunteers mark their priorities, I can reorganise them according to their abbilities.) Cons There's no chat function for the volunteers among themselves. (Would be helpful to create rideshares) Review Source Response from Rosterfy July 13, 2020 Thanks for your kind feedback Kathrin. We're really happy that you enjoy using our system! Rosterfy are proud to be able to work with Hochschwarzwald Tourism to enhance the volunteer experience! PU Paul U. Volunteer Manager Sports Used the software for: 2+ years ### "Overview of System" February 25, 2021 5.0 Great experience and one that I would recommend Pros The product is extremely user friendly and great for participants in our events. Additionally back end communication allows for admin or software user to automate responses and reminders. Cons Communication and organization within the groups feature. However, this has been addressed and solved. Switched from [eCoordinator](https://www.capterra.com/p/79211/eCoordinator/) To continue industry standard Review Source Response from Rosterfy March 16, 2021 Thanks for your feedback Paul! Great to hear that you and the team are enjoying Rosterfy. Let us know if there's anything else we can help with! - The Team at Rosterfy RW Rhys W. Workforce Manager Sports Used the software for: Less than 6 months ### "RLWC2017 Review- Feb 2017" February 9, 2017 4.0 In the early stages of use, the support, training and flexibility of the Rosterfy team has been outstanding. The team are receptive to "outside the box" thinking and provide recommendations to practical scenarios. The reporting aspects of the system are easy to export and the communication methods are straight forward to ensure the key people are reached with the right messaging. Pros The reporting aspects Communication methods Ability to customise application forms for a targeted recruitment approach Review Source NK Nish K. Event Coordinator Events Services Used the software for: 2+ years ### "A Learning Experience with many features" July 9, 2026 4.0 Overall, this experience has only been positive with new learnings every time we use this. With longer loading times, sometimes it can get a little frustrating but overall, the number of features make up for it. Pros \- Multiple features with continuous learning opportunities - Easy sign-up process - Various features to adjust shifts - Timesheets and time management - Volunteer management Cons \- Not extremely user friendly, could be better with an easier User Interface - Longer loading time sometimes leads to slower functioning of the website Review Source AN Antoinette N. Event and Volunteer Coordinator Events Services Used the software for: 2+ years ### "Great volunteer management platform!" July 16, 2026 5.0 Pros Rosterfy makes delivering a volunteer program simple and seamless. It keeps your entire database in one place, with an easy sign-up process for volunteers to register and update their own details. Event setup is just as straightforward, you can create the event, upload shifts, and send communications, all from a single platform. Cons There is a bit of a learning curve with the platform, and some things are a little more intricate. But once you get used to it, it becomes easy and the customer support and new chatbot feature are great when you need a hand. Review Source DJ Dale J. National Events Volunteer Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "National Volunteer Management" December 10, 2021 4.0 Overall my experience with the Rosterfy platform and Rosterfy team has been positive with a few learning curves, the platform works for our needs on a daily basis as well as functioning at a higher level for our volunteers to access their own profiles when needed. Pros The features around creating events/shifts are easy to use to create and duplicate for the same format over and over, also the bulk communication system to contact volunteers is very handy for sending multiple communications to several volunteers across the country. Cons After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems. Another thing that was missed, which I think any new person using Rosterfy should receive is a training session with the Rosterfy team on all the elements and how it can be used to the highest capabilities. Review Source MKM Mary Kay M. Workforce Experience Director Events Services Used the software for: 6-12 months ### "WCH Oregon22 Review" August 16, 2022 5.0 We needed an application to register, track and schedule volunteers for a global sporting event. No one on our team had ever used Rosterfy. The application had the features and functionality needed and we had great customer service support. Without the support, we would not have been able to accomplish what was needed to manage 2,000+ volunteers. Pros Ease of use , ability to add custom fields unique to our event and customer service was great. The software makes sense - everything one would want to to track is available. Cons Inability to share reports - when a report is created it's not available for all users to use. Reason for choosing Rosterfy Ease of use + customer support - Rosterfy pledged to get us up and running in a short period of time. Review Source JRC Jun Rong C. Volunteer Management Executive Non-Profit Organization Management Used the software for: 1-2 years ### "Great support team and feature improvements" August 15, 2023 4.0 I loved that the team keeps their ear to the ground when it comes to user feedback. They also gave us alternative work-arounds to the system. Rosterfy is also continually evolving to include new features, two thumbs up. Pros The system is easy to use, intuitive and I espectially loved the customisable fields (which would have required a change request for other systems). The use of colours and simple sign up process allowed the users to sign up for shifts intuitively with just a few clicks. Rosterfy also takes customer feedback into consideration when rolling out new features. For example, after feedback on the event calendar, the Rosterfy team (big shout out to David), rolled it out in the next update. Cons An audit trail would be great so that we can view changes made to the system and by whom. Another possibility to explore would be giving volunteers the ability to immediately sign into shifts using QR codes when they arrive. Review Source VH Vinh H. Event Volunteer Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy and effective rostering system" September 25, 2023 5.0 My overall experience with Rosterfy has been great. I find the platform very easy to use and navigate, it's a great tool to organise and manage volunteers for our events. The help/search articles are very informative in times when I'm not quite sure how to do something. The customer service team are also very responsive to my questions if I am not able to find an answer. Pros Ease of use in tracking and managing volunteers for our events. I was able to pick up the platform with ease when I started within the organisation. The platform allows me to have a easy snapshot of registered users for our events. Their details are all in one place so I am able to access their information and send out communication very efficient and effectively. The SMS function is great as it generally has a faster response time when feedback/replies from volunteers is needed. Cons The platforms works perfectly for my needs. I'm yet to find anything I would improve. Review Source VT Victoria T. Staffing, Volunteer & Logistics Manager Sports Used the software for: 6-12 months ### "Building a Staff & Volunteer Management System " March 7, 2022 5.0 Rosterfy is very easy to use . It transformed the way in which we managed our staff and volunteers, allowing us to streamline and develop new processes to enhance our staff and volunteer engagement with LimeLight Sports. Pros Rosterfy is very easy to use and I love how it automates so many key functions needed to manage volunteers and staff. It allowed our team to move from manually inputting data into ExCeL, to information about our workforce's availability and sign up numbers being updated in real time on Rosterfy's platform. It has given us an easier way to communicate with our teams and I like how easy it is for volunteers and staff to sign up to shifts. Cons From my experience of Rosterfy, there wasn't many aspects of the software that I didn't like. There are currently only small improvements such as being able to categorise automations and being able to allocate an individual to a shift from the groups function, that I would like to see included. I would also love to see an app version developed, to make it easier for our teams to use Rosterfy whilst at events. Review Source MB Megan B. Volunteer Manager Events Services Used the software for: 1-2 years ### "Manage your volunteers with Rosterfy " December 7, 2021 4.0 Pros Rosterfy's customer service is outstanding. They are always willing to jump in and make sure your questions are answered timely and that the questions are answered fully. The upload functions to create an event are very customizable and easy to use. The report feature is robust and the functionality is easy to use and modify when needed. Cons The volunteer journey is confusing and not as intuitive. It's harder to find the shifts a volunteer might want to work. There are a lot of customizable fields which is great from an options standpoint but allows for missed steps and errors when setting up the event. 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