# Zenstores Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zenstores the right eCommerce solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157746/Zenstores-Insights/reviews

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Zenstores

5 (12)

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Last updated March 13th, 2026

# Reviews of Zenstores

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tony S.  
Managing Director  
Retail  
Used the software for: 6-12 months

### "Simplifies the order process"

February 23, 2017

5.0

Really useful - super clean layout. Makes it simple to send items quickly. If you have a lot of an item to send out, the option to filter by product is really helpful - simply print off all of the labels for that product. No more having to go back and check who ordered what. Also great for looking up past orders, so much better than eBay's interface.

Pros

Clean interface, easy to look up past orders

Cons

Would love if eBay messages were highlighted - simply because eBay's message system makes it easy to miss messages, for me anyway. BUT - this is not something I had expected. It is order/dispatch software after all!

Review Source

Response from Zenstores

February 23, 2017

Hi Tony, We really appreciate you taking the time to leave us a review and we're glad Zenstores Dispatch is helping you to manage and ship your orders easier! Dan from Zenstores

ST

Steve T.  
Director  
  
Used the software for: 1-2 years

### "Great Value Easy To Use"

February 6, 2018

5.0

Pros

Zenstores is a great time saving piece of software. Seamless integration with our selling channels and our carriers too. It saves us a lot of time every day and we would receommend it to any ecommerce company that uses the channels and carriers that they support.

Cons

Whats not to like? It does what it says on the tin! Although it supports most of our current sales channels and couriers, we look forward to more integrations becoming available in future.

Review Source

RW

Robert W.  
Owner  
Sporting Goods  
Used the software for: 6-12 months

### "Software to get your life back !"

February 22, 2017

5.0

Best thing I ever did signing up to Zenstores The Time I save gives me my life back !. i'm no longer tied to the computer for hours . Weekends are great again now ! All my weekend orders processed ready for Monday in about 45 minutes rather than 3 hours ! Great Customer service too :) Robert Aquaventurers Liverpool

Pros

Easy to Use Timesaving

Cons

Nothing as yet seem sto cover everything I need :)

Review Source

Response from Zenstores

February 23, 2017

Hi Robert, thanks for your review, we're happy to hear Zenstores Dispatch is saving you valuable time!

AD

Agnes D.  
Director of Sales and Marketing  
Apparel & Fashion  
Used the software for: 6-12 months

### "Indispiensible"

March 31, 2017

5.0

We couldn't do without Zenstores these days, great team to work with and indispensable service. They save us huge amounts of time every week.

Pros

Easy to use, does what we need it to, always growing it.

Cons

Still some aspects in development, but the team are great about taking feedback and developing their product for our needs.

Review Source

ND

Nigel D.  
  
  
Used the software for:

### "Save more money than Zenstores costs just on Free Royal Mail Labels alone!"

February 22, 2017

5.0

We are a Big Seller on Amazon and Ebay. Our label cost alone was more than Zenstores costs each month. With Zenstores you can print directly onto a 6 x 4 Thermal Printer and the paper is FREE from Royal Mail (Order Mail Supplies Section) You dont have to use Barcodes and can continue using your PPI Stamp on the top. Zenstores also saves us time finding orders as we now just search for the customers postcode as ALL orders are imported into the 1 Zenstores Screen. Printing Invoices is just a few clicks and downloading sales data is also a breeze. We can print APC Courier Labels directly from Zenstores and there is no entering address again into other Courier Screens, just click and the APC label is printed. Mark as despatch in Zenstores and the orders are marked as despatch on Amazon and Ebay. Zenstores will save you lots of Time and if you spend a fair bit on Labels each month, it will save you money aswell. Great Work Guys! Nigel @ AC ADAPTORS R US LTD.

Review Source

Response from Zenstores

February 23, 2017

Thanks a lot for your review Nigel, we're glad Zenstores Dispatch is saving you money!

DH

Derek H.  
  
  
Used the software for:

### "A product that actually works"

February 23, 2017

5.0

Zenstores is so simple, they had us up and running in less than a day with links to couriers, so that now we can now sit back and click a couple of buttons and print hundreds of invoices and despatch labels, yes life can be simple!! Other people try and build systems that are all bells and whistles and it is then a nightmare to learn how to use, but the great fact is that this is so straight forward it frees up time to be doing other things. The support is great the few times I have contacted them to check the integration links are working correctly I have got a response within minutes (even late at night, 7 days a week) and regular updates. They talk to there customers to see what developments we want, not just adding features that look pretty and have no use to us their customers. What more can I say "why are you not using them?"

Review Source

Response from Zenstores

February 23, 2017

Hi Derek, thanks for your review, we're delighted Zenstores Dispatch is working smoothly for your business.

VP

Vidur P.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Awesome Shipping Solution "

February 22, 2017

5.0

Easy to use system, reduces label generating time, great customer service and good value for money!

Pros

Halfs your time for generating labels

Cons

30 minutes window for updates to channel, but its because they want the system to be available to everyone.

Review Source

Response from Zenstores

February 23, 2017

Thanks so much for your review Vidur!

RO

Rachel O.  
  
  
Used the software for:

### "5 Star Application"

February 23, 2017

5.0

Zenstores has made life easier, getting my parcels ready for Royal Mail is no longer a chore. As I work on my own it's like having another person on my team and must save me on average 45 minutes each day to do other things. They provide excellent customer support and listen to suggestions on how things could be improved. I'd never go back to just using Royal Mail's OBA

Review Source

Response from Zenstores

February 23, 2017

Hi Rachel, thanks for the kind words, it makes us happy to know Zenstores Dispatch is saving you time! Dan from Zenstores

PB

Paul B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "No more cutting and pasting"

October 9, 2018

5.0

This software links my store with my shipping provider so we dont have to manually enter information

Pros

It saves a lot of time as it integrates with royal mail and my web ecommerce store

Cons

The colours are not my favourite but thats only a minor point

Review Source

AR

Ali R.  
  
  
Used the software for:

### "Zenstores Makes Life Easy"

February 23, 2017

5.0

Since i join Zenstores it really help me to save time and it's really easy to use.The best service and very helpful staff as well. My Amazon & Ebay use to take loads of time to print labels as we get more then 100 orders per day and now it take less then 2 mins and everything ready. Great work guys keep the good work rolling ;)

Review Source

JL

Jenny L.  
  
  
Used the software for:

### "Recommended for online sellers"

February 23, 2017

5.0

Saves loads of time, works really well with Ebay and Magento, no more copying and pasting, a few clicks and voila labels are printed :-)

Review Source

Response from Zenstores

February 23, 2017

Hi Jenny, thanks for your review, we're delighted to hear Zenstores Dispatch is delivering for your eBay and Magento store! Dan from Zenstores

KP

Kim P.  
  
  
Used the software for:

### "Great & effective for our business"

February 23, 2017

5.0

We switched to this software last year and I couldn't be more pleased. It saved so much time and helped organised our shipping system.

Review Source

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