# Maxwell Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Maxwell Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more.

Source: https://www.capterra.com/p/157751/Maxwell-Financial-Labs

---

# 

 Maxwell Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Maxwell

## What is Maxwell?

Trusted by hundreds of lenders and thousands of loan officers, Maxwell offers forward-looking solutions that address the entire mortgage process, from point of sale to outsourced solutions and secondary market trading. Maxwell’s comprehensive offerings help lenders stay ahead of the competition while improving their workflow and margins. Maxwell empowers mortgage lenders, banks, and credit unions to serve tens of thousands of homebuyers a modern lending experience.

## What is Maxwell used for?

[Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Maxwell?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.himaxwell.com/&name=Maxwell)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Maxwell

4.5 (12)

VS.

[4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting Price

$199

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (12)

Ease Of Use

4.7 (284)

Value For Money

4.1 (7)

Value For Money

4.7 (185)

Customer Service

4.5 (11)

Customer Service

4.8 (277)

## Maxwell alternatives

[4.9 (28)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting price

$75000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157751/Maxwell-Financial-Labs/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Loan Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Distribution and delivery of funds to approved borrowers

Online Applications

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to fill out and submit application forms on the web

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Maxwell 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Searchable database of information about loan borrowers

Track and manage adherence to policies for any service, product, process, or supplier

Report customer payment history and outstanding debts to credit bureaus

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Used by brokers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Distribution and delivery of funds to approved borrowers

Process of securing a loan from a bank or any other lender.

Collect, organize, and prepare loan information to send to the lender for approval

Expand services to areas outside of the home location, functioning as an extension of the home location.

Manage the accounting and financial aspects of multiple locations or companies in a single location

Ability to fill out and submit application forms on the web

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

The initial step in the mortgage workflow

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.1 (7)

Free Trial

Basic

$199.00

Per User,Per Month

Value for money

4.1 (7)

4.1

Based on 7 reviews

## Integrations

[

MeridianLink Mortgage](https://www.capterra.com/p/123177/LendingQB/)[

Encompass](https://www.capterra.com/p/135344/Encompass/)

## Support, customer service and training options

Customer Service

4.5 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (11)

4.5

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 12 reviews

Filter by rating

5(9)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BJ

Brett J.

Worker

Graphic Design

### "Lost a Client For Life!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 2, 2025

They refuse to cancel service and will not provide a refund. My overall experience is “disappointing”.

Pros

I used Maxwell for over 8 years. What they offer in their software works rather well. But, if you need to cancel your service, watch out!

Cons

When I changed companies I found out they do not allow the use of Maxwell. I paid for their service for 1 year. I asked to cancel their service and requested a refund for the months that I would not be using. They refused and they are forcing me to pay for Maxwell for several more months, even though I will not be using it. They have lost a client for life due to being greedy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2025

We thank Brett for his positive words regarding the functionality of the Maxwell Point of Sale.  Unfortunately, Brett wanted to end his contract outside of his cancellation window and receive a refund for the entire term.  While we are open to being creative with our customers, we were unable to refund Brett in the midst of his current term.

ZF

Zachary F.

Processor

Financial Services

### "Very Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2021

Incredibly easy, quick, and allows for secure communication with our borrowers.

Pros

This makes it incredibly easy to send requests and receive documents from our borrowers securely and quickly.

Cons

At times bugs will pop up that push documents out multiple times to the loan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Gina R.

Loan Officer Assistant

Banking

### "EasyMax "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 27, 2020

I like how easy it is for collecting documents

Pros

It is friendly and so easy to use for clients.

Cons

I am under the impression that clients can't go back and edit their application after it's been submitted?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

Kaci J.

Mortgage Loan Originator

Financial Services

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2020

Anytime I have had an issues, it has been resolved quickly.

Pros

I use Maxwell daily and the ease and convenience of it is priceless. I love that borrowers can upload documents and it syncs right to my loan file. It cuts out so many steps!

Cons

The only thing I wish is that it was incorporated within my loan software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PW

Patrick W.

LO

Financial Services

### "Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 31, 2020

Great

Pros

easy to use and manage a large number of customers and their documents. The customization of when reminders go out is great

Cons

Nothing comes to mind. Sometimes things aren't easy to customize or to quickly look at at a glance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Maegan G.

Branch Manager

Real Estate

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 22, 2020

Pros

Helps my clients feel their information is secure, I like that it syncs with our system and auto transfers approved documents. Ease of use for client and myself.

Cons

My agents seem to have issues with the functionality of the FlexLetters

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Kristi T.

Branch Manager

Banking

### "Great system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2020

Pros

I love the ease of this product. It is so helpful in keeping in constant communication with my clients.

Cons

There were occasional errors in syncing up with my LOS system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Don H.

loan officer

Banking

### "Great software to increase your business and efficiency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2020

Pros

This product is very easy to use and is a huge time saver. It really improves efficiency among our team.

Cons

Sometimes issues come up that could use improvement but most of the time we can make the changes needed to improve the functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TO

Trystan O.

Loan Processor

Financial Services

### "Happy customer/user"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 22, 2020

Overall satisfied - took some getting used to at first, but I have utilized the DocuSign feature for this product heavily, and it's expedited things immensely on all of my files.

Pros

Maxwell/FastTrack helps to make upload of borrower-specific docs much easier, and our borrowers like using it as it sends their documents to us (the lender) securely/safely. Also - the task reminders have proven helpful to our busier clients

Cons

It doesn't always quickly update the file's status based on the updates in our origination software (LQB), right away; I usually have to manually update the milestones in the drop downs in Maxwell, which isn't a major inconvenience or anything... Just would like it if it was more automated, in that it changes the milestones in Maxwell at the same time/same day that the milestone changes in the actual loan file. (And yes, the LQB Loan #s are entered and verified on each of my files, so I can upload directly to LQB from Maxwell.... I think it's just a lag in the systems' communications between one another.)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Caitlin L.

recruiter/loan officer

Real Estate

### "Love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 13, 2020

Pros

Easy to use, easily mobile friendly, easily integrated!

Cons

Looking for a little more product availability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157751/Maxwell-Financial-Labs/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)