---
title: "AssetSonar Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AssetSonar Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more."
source_url: "https://www.capterra.com/p/157754/Asset-Sonar/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 AssetSonar Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AssetSonar

## What is AssetSonar?

AssetSonar is a connected IT management software built for teams that have outgrown spreadsheets and disconnected point tools. It brings hardware asset management (HAM), software asset management (SAM), IT service management (ITSM), and patch management into one system. Asset discovery runs through both agents and integrations, covering hardware, cloud devices, and SaaS and browser-based software. At the core is an IT Graph that links assets, users, software, licenses, tickets, contracts, and service activity into a single source of truth, so decisions are made with full context rather than in isolation. Workflow automation and the Zoe AI Copilot turn that data into execution: standardizing service workflows, allocating and reclaiming licenses, streamlining employee onboarding and offboarding, managing incidents, requests, problems, and changes, and strengthening audit readiness and security posture. Connect to any agent-managed device through Remote Access.

## What is AssetSonar used for?

[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[IT Management](https://www.capterra.com/it-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

3%

Starting price

$0.75

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Asset Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AssetSonar?[Manage this product listing](https://www.g2.com/products/ezo-assetsonar/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AssetSonar

4.6 (39)

VS.

[4.9 (511)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

$0.75

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (39)

Ease Of Use

4.9 (511)

Value For Money

4.5 (37)

Value For Money

4.6 (500)

Customer Service

4.6 (39)

Customer Service

4.9 (504)

## AssetSonar alternatives

[4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157754/Asset-Sonar/alternatives/)

## FAQs about AssetSonar

Overview

### Which roles and teams benefit most from AssetSonar?

AssetSonar is most used by IT managers, system administrators, network engineers, and support teams that track hardware, software, and assigned equipment. Information security and IT facilities leaders use it to maintain asset records and audit readiness, while logistics, procurement, and project teams manage inventory, purchasing, and device handoffs.

Answer based on 39 reviews

Overview

### What company size and industries is AssetSonar built for?

AssetSonar is for mid-market IT teams, its largest reviewer segment at 46%, with Information Technology and Services the top industry at 21%. It supports companies managing hardware, software, licenses, patching, and IT services, including asset, service desk, procurement, finance, and security functions. Reviewers also include small businesses (33%), enterprises (21%), healthcare (13%), and oil and energy (8%).

Answer based on 39 reviews

Features and Usability

### What are the key features of AssetSonar?

AssetSonar offers IT asset management features such as asset discovery, hardware and software asset inventory, asset tracking, and lifecycle management. It also includes contract and license management, access controls/permissions, audit trail, reporting/analytics, procurement management, and integrations for connecting asset, support, and workflow processes.

Pricing

### How much does it cost and what fees or limitations are included?

AssetSonar starts at $0.75 per asset/month for the Yearly ITAM plan, with Yearly ITSM at $1.08 per asset/month. A free trial is available. Volume-based discounts apply for 1,000+ assets, and the advanced Software Asset Management module adds $0.42 per asset/month to either plan.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does AssetSonar integrate with?

AssetSonar integrates with over 40 integrations, including Apple Business Essentials, Asana, Auth0, Cisco Meraki, Google Workspace, HubSpot Marketing Hub, HubSpot Sales Hub, JIRA Service Management, and Jamf Connect. Its catalog also includes operational and procurement-related platforms such as CDW, Dell Premier, FedEx Ship Manager, and Fleet.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does AssetSonar offer?

AssetSonar provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars offer guided instruction, while documentation gives users written reference material for self-paced review and support during setup and ongoing use.

Getting Started and Support

### What customer support options does AssetSonar offer?

AssetSonar provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as responsive, knowledgeable, and helpful with bug and issue tickets, though experiences vary. Overall, support is seen as a reliable part of the platform for day-to-day assistance.

Answer based on 4 reviews

Features and Usability

### How easy is AssetSonar to use?

AssetSonar makes day-to-day IT asset tracking approachable through an intuitive web interface, automated discovery, and accessible integrations. IT teams find machine data updates, checkouts, and access-group organization straightforward. Initial configuration of custom fields, permissions, and advanced reports can require trial and error, while the mobile app feels less polished.

Answer based on 14 reviews

Features and Usability

### How user-friendly is the AssetSonar interface?

AssetSonar provides a generally intuitive, modern web interface for tracking assets, viewing details, and managing lifecycle workflows. IT administrators value easy navigation and workspace customization, including fields and statuses. Some users find wording and certain layout elements unclear, while advanced report searches and mobile bulk actions can feel less intuitive.

Answer based on 14 reviews

## Features

AI summary

Based on 2,973 Asset Tracking reviews

Capterra data shows that buyers of asset tracking software rank the following features as their top priorities:

-   **Equipment Tracking** (**50%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**48%**)
-   **Inventory Management** (**50%**)

AssetSonar supports all three of the features reviewers rate most highly: **Equipment Tracking**, **Inventory Tracking**, and **Inventory Management**. Together, these capabilities help businesses keep tabs on physical assets, maintain accurate inventory records, and manage stock levels more effectively, allowing teams to reduce loss, improve accountability, and make better operational decisions.

Inventory Management

4.6 (22)

95.45% of 22 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Asset Tracking

4.4 (18)

100.00% of 18 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Third-Party Integrations

3.8 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Access Controls/Permissions

4.5 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Incident Management

3.8 (12)

41.67% of 12 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Barcode/Ticket Scanning

4.3 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

AssetSonar 85 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Text Generation: Allows users to generate text based on a text prompt.
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approved app catalogue: Provide an app catalogue to empower end users to access the software licenses they require
- Asset Policy Management: Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated end user license provisioning: Automatically provision and deprovision licenses for end users based on employee directory and/or HR system data
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Chat/Messaging: Communicate using direct chat or messages within the system
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Cloud Asset Inventory: Create an inventory of a company's cloud assets.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Cross-system Integration: Works across multiple software systems or databases
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customized alerts: Create custom alerts based on business, contractual, and compliance rules
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Decision Making: Makes informed choices based on available data and objectives
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Hardware Asset Inventory: Create an inventory of a company's hardware assets.
- Incident Management: Manage and track all disruptions and incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- License entitlement and usage management: Manage software license entitlements versus user utilization
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Mobile Asset Inventory: Create an inventory of a company's mobile assets.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-step Planning: Ability to break down and plan multi-step processes
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
- Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Software Asset Inventory: Create an inventory of a company's software assets.
- Software inventory and lifecycle management: Create a software inventory for on-prem and SaaS software and manage software lifecycle from deployment to retirement.
- Software vulnerability assessment: Flag vulnerable software based on government-provided vulnerability information repositories
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Supplier Management: Manage all supplier data and operations
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor management and compliance: Manage vendor renewals, invoices, and compliance information in a centralized repository
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.5 (39)

4.5

Based on 39 reviews

## Pricing

Value for money

4.5 (37)

Free Trial

[View pricing plan details](https://www.capterra.com/p/157754/Asset-Sonar/pricing/)

Yearly ITAM

$0.75

Other,Per Month

It includes:

-   IT Asset Discovery & Tracking
-   On-prem Software Listing
-   Inventory Management
-   User Management
-   Service & Warranty Management
-   Employee Check-in/Checkout
-   Mobile App
-   Reporting & Analytics
-   Integrations
-   Workflow Automations
-   AI Copilot (Zoe)
-   Software Discovery & Tracking (with SAM)
-   Chrome & Edge Browser Plugin (with SAM)
-   Unified Software Catalog (with SAM)
-   License Allocation & Tracking (with SAM)
-   SaaS & Cloud Integrations (with SAM)
-   Compliance & Risk Monitoring (with SAM)
-   License Optimization & Reclamation (with SAM)

Yearly ITSM

$1.08

Other,Per Month

It includes:

-   Request Management
-   Incident Management
-   Problem Management
-   Change Management
-   Knowledge Base
-   Service Catalog
-   SLA Management
-   Automated Service Workflows
-   IT Asset Discovery & Tracking
-   On-prem Software Listing
-   Inventory Management
-   User Management
-   Service & Warranty Management
-   Employee Check-in/Checkout
-   Mobile App
-   Reporting & Analytics
-   Integrations
-   Workflow Automations
-   Patch Management
-   AI Copilot (Zoe)
-   Software Discovery & Tracking (with SAM)
-   Chrome & Edge Browser Plugin (with SAM)
-   Unified Software Catalog (with SAM)
-   License Allocation & Tracking (with SAM)
-   SaaS & Cloud Integrations (with SAM)
-   Compliance & Risk Monitoring (with SAM)
-   License Optimization & Reclamation (with SAM)
-   Renewal & Upgrade Notifications (with SAM)

Advanced SAM add-on

$0.42

Other,Per Month

It includes:

-   Software Discovery & Tracking (with SAM)
-   Chrome & Edge Browser Plugin (with SAM)
-   Unified Software Catalog (with SAM)
-   License Allocation & Tracking (with SAM)
-   SaaS & Cloud Integrations (with SAM)
-   Compliance & Risk Monitoring (with SAM)
-   License Optimization & Reclamation (with SAM)
-   Renewal & Upgrade Notifications (with SAM)
-   Patch Management

Value for money

4.5 (37)

4.5

Based on 37 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Notion](https://www.capterra.com/p/186596/Notion/)[

Okta](https://www.capterra.com/p/119653/Okta/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (39)

4.6

Based on 39 reviews

## User reviews

Overall rating

4.5

Based on 39 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(25)

4(12)

3(1)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

DL

Drew L.

SR SYS Admin

Used the software for: 1-3 years

### "Assets Detected!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 3, 2026

We used AssetSonar for several years to track our hardware inventory and software licenses before our company consolidated tools during an enterprise infrastructure overhaul. During the time we used it, the software was a dependable solution that brought order to our asset lifecycle. It cut down ghost licenses, simplified equipment checkouts for onboarding employees, and made audit preparation stress free. It served as a solid workhorse that delivered real value throughout our time with it.

Pros

What stood out most when our team relied on AssetSonar was how easily it unified hardware discovery and software license management into a single platform. Setting up automated discovery agents across our laptops and workstations gave us complete visibility into active endpoints without constant manual audits. The software license optimization tools helped us identify unused subscriptions, which saved us significant money during renewal periods. We also appreciated its smooth integrations with ticketing tools like Jira and Zendesk, making asset checkouts and incident tracking very straightforward for our IT department. Customer support was solid, with ability to submit tickets for bugs and issues. Client version support updated regularly.

Cons

The main challenge back when we used it was the initial setup and customization period. Configuring custom asset fields and fine tuning user permissions across complex departments required a decent amount of trial and error. The reporting module was effective overall, but navigating deeper search parameters and creating custom multi layer reports felt a bit unintuitive at first. Occasionally, mobile app barcode scanning had minor performance hiccups during large inventory audits, though standard web management always worked reliably.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alex P.

Support and Equipment Tech.

Used the software for: Less than 1 year

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 21, 2025

Great experience. The program is very robust, so it has a learning curve, but once you get the hang of it, it’s nice to use. And for the things you can’t figure out, the support has been A+.

Pros

It has a lot of options, and once you figure them out it works very well. I think with time it will become even better.

Cons

some functions are a bit "clunky" but the team is very helpful and will provide assistance when needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mike C.

Information Security Officer

Used the software for: 1-3 years

### "AssetSonar a Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Quick efficient tool, my team mainly leverages it to do our vendor and contract management. The platform makes it super easy to use so that I can get in, do my work and get out of the platform in a short amount of time.

Pros

Ease of use is at the top of my list with a lot of functionality hidden within. My team mainly uses it for contract / vendor management. Very efficient within that realm.

Cons

No dislikes as of now. The tool seems to do everything that is required from a vendor contract management perspective.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kimberly S.

Assistant Network Administrator

Used the software for: 3-5 years

### "Asset Sonar Made IT Asset Management Effortless"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 20, 2025

Using Asset Sonar has been a game-changer for our IT asset management process. From the moment we integrated it into our system, the experience was smooth and intuitive. The platform is incredibly user-friendly, with clear templates and detailed guides that made onboarding effortless—even for team members with limited technical backgrounds. What stood out most was how easily Asset Sonar fit into our existing ecosystem. We didn’t need to overhaul our workflows; instead, the application adapted to us. And whenever we had questions or ran into minor issues, the customer support team was quick to respond with helpful, effective solutions.

Pros

Asset Sonar is a comprehensive and cost-effective asset management application designed to seamlessly integrate into any company’s ecosystem. Its intuitive interface and user-friendly design make it easy to adopt, with ready-to-use templates and detailed guides that simplify setup and usage. Should any issues arise, Asset Sonar’s responsive customer support team is readily available to provide prompt and effective solutions. The platform is continuously evolving to meet the growing and dynamic needs of IT asset management, ensuring that businesses stay ahead with reliable and scalable tools.

Cons

I have not identified any cons when using asset sonar after 3 years of use. It is truly a great and beneficial application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Manager

Used the software for: 3-5 years

### "Manage & Control"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2025

Overall, the platform is excellent and significantly saves time and effort in managing assets. One of the features I most like is the ability to create custom fields, which can be added to the item page and included in custom reports. Additionally, the import and export functionality is very useful.

Pros

\- Dedicated the item specifications - Custom Fields - Licenses Optimizer - Asset Management - Custom Dashboards - Customs Reports

Cons

I would like to highlight that the cost of the platform appears to be relatively high, Furthermore, More attention could be given to enhancing the mobile application. I would like to suggest adding a new feature that automatically detects the item’s location no need to add it manually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ehab K.

IT Manager

Used the software for: 3-5 years

### "IT Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 18, 2025

My overall experience with AssetSonar has been positive. The platform provides an efficient way to track and manage IT assets, offering clear visibility into inventory, licensing, and device assignments. The reporting and integration capabilities are also valuable for compliance and audit readiness.

Pros

AssetSonar provides excellent visibility and control over IT assets. Its intuitive interface, detailed tracking features, and strong integration with other platforms make asset management much more efficient. The reporting tools and automated check-in/check-out processes also save significant time.

Cons

Some features could be more customizable, particularly in reporting and dashboard views. Bulk updates and asset imports can also take longer than expected, which slows down large-scale inventory changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZT

Zackery T.

IT Systems Admin

Used the software for: 1-3 years

### "Reliable and Scalable Asset Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2025

Overall, AssetSonar has significantly improved how we manage and track company assets. It has reduced time spent on manual updates, minimized asset loss, and provided more accurate lifecycle visibility. The platform has been reliable and responsive, with great customer support whenever we’ve needed assistance. It’s a strong, scalable solution that continues to evolve with our IT infrastructure needs.

Pros

AssetSonar makes IT asset tracking incredibly simple and efficient. The automated discovery feature helps us keep a real-time inventory of all hardware, software, and peripherals without manual input. The integration with SSO, Intune, and other management systems has been seamless, making compliance and auditing far easier. The reporting tools also give us clear insights into asset usage and lifecycle management.

Cons

The mobile app can sometimes feel limited compared to the web interface, especially when it comes to bulk actions or viewing detailed asset history. Additionally, some customization options for reports and notifications could be more flexible to fit different departmental needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jean D.

Associate Director for Technology Operations

Used the software for: 3-5 years

### "Asset Management for the Win!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2025

Pros

I really like how seamlessly integrates with platforms like Google, Jamf and Zendesk. Having the ability to get all our managed devices right away without installing an agent was definitely game changer

Cons

In the beginning, the user interface didn't feel as robust and easy to navigate. Lately, they've been updating the look and feel and it feels more modern

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dyego T.

Senior IT Engineer

Used the software for: 1-3 years

### "Some Useful Integrations, But UI and Limited Options Need Improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

November 7, 2025

At the moment, AssetSonar is being discontinued due to the lack of flexibility and integrations with major systems.

Pros

A few app integrations. Manual import features. It showed a ton of potential at the beginning of the onboarding process.

Cons

The UI, processes, lack of flexibility, and integrations with major systems. Information is not easily found. Dashboards' settings are pretty limited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior IT Specialist

Used the software for: 1-3 years

### "A lot better ITAM system compared to others in the similar price range"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 9, 2025

We change to asset sonar because of it allows us to run manual inventory and licensed IT Asset allows to track upto 5 asset related to it.

Pros

Compliance & Audit Readiness was the key for us to switch to AssetSonar. Integration to Intune is another win. Also each licensed IT asset allows you to track up to five IT peripherals and/or software licenses without requiring additional licenses.

Cons

Mobile App is pretty Basic. Also custom reports lack complex filtering. But that does not mean that it is useless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157754/Asset-Sonar/reviews/)

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