---
title: "AssetSonar Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AssetSonar Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more."
source_url: "https://www.capterra.com/p/157754/Asset-Sonar/"
page_type: "product"
language: "en"
---

# 

 AssetSonar Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AssetSonar

## What is AssetSonar?

Ensure software compliance, reduce hardware downtime, and achieve audit readiness with our powerful IT asset management solution for remote teams. Get complete visibility into your IT infrastructure through IT asset lifecycle management, IT service management, software license tracking, detailed insights, and timely alerts. We also integrate with device management tools such as Jamf, SCCM, Kandji & Microsoft Intune, so you have a single source of truth for your IT assets.

## What is AssetSonar used for?

[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[IT Management](https://www.capterra.com/it-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

3%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Asset Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AssetSonar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ezofficeinventory.com&name=AssetSonar)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AssetSonar

4.6 (39)

VS.

[4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (39)

Ease Of Use

4.9 (490)

Value For Money

4.5 (37)

Value For Money

4.6 (479)

Customer Service

4.6 (39)

Customer Service

4.9 (483)

## AssetSonar alternatives

[4.6 (779)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157754/Asset-Sonar/alternatives/)

## FAQs about AssetSonar

Overview

### Which roles and teams benefit most from AssetSonar?

AssetSonar is most used by IT managers, systems administrators, help desk teams, and technology operations leaders who need tight control over hardware and software assets. Support staff use it to track assignments and maintenance, while IT leadership relies on it for audits, lifecycle planning, compliance, and organization-wide asset visibility.

Answer based on 38 reviews

Overview

### What company size and industries is AssetSonar built for?

AssetSonar is built for mid-market and enterprise IT teams, with reviewer concentration highest among midsize businesses at 45% and Information Technology and Services at 21%. It also serves small businesses at 34% and enterprises at 21%, with notable use in Hospital & Health Care (13%) and Oil & Energy (8%).

Answer based on 38 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of AssetSonar?

AssetSonar offers IT asset tracking and fixed asset management, with asset lifecycle management, inventory tracking, check-in/check-out, and location tracking. It also includes software license management, contract/license management, audit trail, workflow automation, reporting/analytics, and alerts/notifications for asset, compliance, and maintenance operations.

Integrations

### Which third-party tools and platforms does AssetSonar integrate with?

AssetSonar integrates with 10 third-party tools, including Zendesk Suite for support workflows, plus identity and device management platforms such as Okta, Microsoft Entra ID, Microsoft Intune, Jamf Pro, JumpCloud, Cisco Meraki, and JIRA Service Management. It also connects with storage tools like Dropbox and OneDrive.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does AssetSonar offer?

AssetSonar provides live online sessions, webinars, and documentation for teams getting started. Live online sessions support guided instruction, webinars offer scheduled training presentations, and documentation gives written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does AssetSonar offer?

AssetSonar provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as responsive, knowledgeable, and quick to resolve issues, with help that fits day-to-day asset tracking needs and keeps operations moving without much friction.

Answer based on 3 reviews

Features and Usability

### Is AssetSonar easy to use for IT asset management?

AssetSonar feels easy to use for many IT teams, with straightforward asset updates, tracking, and check-in workflows. Admins often like the intuitive layout, integrations, and customization options, though some mention a clunky interface, basic mobile app, and setup tasks that still require ongoing administration.

Answer based on 13 reviews

Features and Usability

### How good is AssetSonar's user interface?

AssetSonar offers a generally clear interface with helpful customization, modern updates, and easy navigation for daily asset work. IT admins and service desk teams often find the web app simple to follow, but some note inconsistent wording, clunky areas, and a mobile app that feels more limited than desktop use.

Answer based on 13 reviews

## Features

AI summary

Based on 2,953 Asset Tracking reviews

Capterra reviewers point to these as the top features buyers look for in asset tracking software:

-   **Equipment Tracking** (**50%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**49%**)
-   **Inventory Management** (**50%**)

AssetSonar supports all three of the features reviewers rank highest: **Equipment Tracking**, **Inventory Tracking**, and **Inventory Management**. Together, these capabilities help businesses keep tabs on physical assets, maintain accurate stock records, and manage inventory levels more effectively, allowing teams to improve visibility, reduce loss, and make better day-to-day operational decisions.

Equipment Tracking

4.8 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Track the location of specific equipment at all times

Inventory Tracking

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Inventory Management

4.6 (22)

95.45% of 22 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Mobile Access

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Check-in/Check-out

4.8 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Track the status of assets and whether they're checked in or out

Asset Tracking

4.4 (18)

100.00% of 18 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

AssetSonar 115 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability
- Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Categorization/Grouping: Organize and group data or items based on various criteria
- Chat/Messaging: Communicate using direct chat or messages within the system
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Contract/License Management: Track, store, and access client contracts or licenses
- Copy Protection: License rights protection
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Depreciation Management: Track and manage the decline in value of assets and plan for improvements
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Disposal Management: Plan when and how to dispose of outdated or decommissioned assets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Equipment Tracking: Track the location of specific equipment at all times
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- Historical Reporting: Information, data and reports that are being tracked over time
- Incident Management: Manage and track all disruptions and incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- License Inventory: Manage license files and packages purchased in a centralized repository
- License Management: Track and organize the number of licenses available to the organization
- License Tracking: Maintains a history of customer licenses
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Location: Manage and support multiple locations
- Patch Management: Install software updates and bug fixes remotely
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QR Codes: Matrix barcode that stores information
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Returns Tracking: See what items have been returned
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Supplier Management: Manage all supplier data and operations
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Trial License: Manage license during trial period while allowing use of all features
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (39)

4.5

Based on 39 reviews

## Pricing

Value for money

4.5 (37)

### Starting price

Free trial available

Value for money

4.5 (37)

4.5

Based on 37 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[

Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[

Iru](https://www.capterra.com/p/181954/Iru/)[

Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (39)

4.6

Based on 39 reviews

## User reviews

Overall rating

4.6

Based on 39 reviews

Filter by rating

5(25)

4(12)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

DL

Drew L.

SR SYS Admin

Consumer Goods

### "Assets Detected!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 30, 2026

We used AssetSonar for several years to track our hardware inventory and software licenses before our company consolidated tools during an enterprise infrastructure overhaul. During the time we used it, the software was a dependable solution that brought order to our asset lifecycle. It cut down ghost licenses, simplified equipment checkouts for onboarding employees, and made audit preparation stress free. It served as a solid workhorse that delivered real value throughout our time with it.

Pros

What stood out most when our team relied on AssetSonar was how easily it unified hardware discovery and software license management into a single platform. Setting up automated discovery agents across our laptops and workstations gave us complete visibility into active endpoints without constant manual audits. The software license optimization tools helped us identify unused subscriptions, which saved us significant money during renewal periods. We also appreciated its smooth integrations with ticketing tools like Jira and Zendesk, making asset checkouts and incident tracking very straightforward for our IT department. Customer support was solid, with ability to submit tickets for bugs and issues. Client version support updated regularly.

Cons

The main challenge back when we used it was the initial setup and customization period. Configuring custom asset fields and fine tuning user permissions across complex departments required a decent amount of trial and error. The reporting module was effective overall, but navigating deeper search parameters and creating custom multi layer reports felt a bit unintuitive at first. Occasionally, mobile app barcode scanning had minor performance hiccups during large inventory audits, though standard web management always worked reliably.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZT

Zackery T.

IT Systems Admin

Information Technology and Services

### "Reliable and Scalable Asset Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2025

Overall, AssetSonar has significantly improved how we manage and track company assets. It has reduced time spent on manual updates, minimized asset loss, and provided more accurate lifecycle visibility. The platform has been reliable and responsive, with great customer support whenever we’ve needed assistance. It’s a strong, scalable solution that continues to evolve with our IT infrastructure needs.

Pros

AssetSonar makes IT asset tracking incredibly simple and efficient. The automated discovery feature helps us keep a real-time inventory of all hardware, software, and peripherals without manual input. The integration with SSO, Intune, and other management systems has been seamless, making compliance and auditing far easier. The reporting tools also give us clear insights into asset usage and lifecycle management.

Cons

The mobile app can sometimes feel limited compared to the web interface, especially when it comes to bulk actions or viewing detailed asset history. Additionally, some customization options for reports and notifications could be more flexible to fit different departmental needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JD

Jean D.

Associate Director for Technology Operations

Education Management

### "Asset Management for the Win!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2025

Pros

I really like how seamlessly integrates with platforms like Google, Jamf and Zendesk. Having the ability to get all our managed devices right away without installing an agent was definitely game changer

Cons

In the beginning, the user interface didn't feel as robust and easy to navigate. Lately, they've been updating the look and feel and it feels more modern

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reasons for choosing AssetSonar

ease of use, flexibility and robust integrations

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Dyego T.

Senior IT Engineer

Entertainment

### "Some Useful Integrations, But UI and Limited Options Need Improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

November 5, 2025

At the moment, AssetSonar is being discontinued due to the lack of flexibility and integrations with major systems.

Pros

A few app integrations. Manual import features. It showed a ton of potential at the beginning of the onboarding process.

Cons

The UI, processes, lack of flexibility, and integrations with major systems. Information is not easily found. Dashboards' settings are pretty limited.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2026

Thank you for sharing your feedback. We appreciate you recognizing the integrations and import capabilities available within the platform. We also understand your concerns about flexibility, dashboards, and integrations with other systems. Feedback like this is extremely helpful as we continue enhancing functionality and usability.

EK

Ehab K.

IT Manager

Information Technology and Services

### "IT Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 5, 2025

My overall experience with AssetSonar has been positive. The platform provides an efficient way to track and manage IT assets, offering clear visibility into inventory, licensing, and device assignments. The reporting and integration capabilities are also valuable for compliance and audit readiness.

Pros

AssetSonar provides excellent visibility and control over IT assets. Its intuitive interface, detailed tracking features, and strong integration with other platforms make asset management much more efficient. The reporting tools and automated check-in/check-out processes also save significant time.

Cons

Some features could be more customizable, particularly in reporting and dashboard views. Bulk updates and asset imports can also take longer than expected, which slows down large-scale inventory changes.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hany E.

IT Manager

Architecture & Planning

### "Manage & Control"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 10, 2025

Overall, the platform is excellent and significantly saves time and effort in managing assets. One of the features I most like is the ability to create custom fields, which can be added to the item page and included in custom reports. Additionally, the import and export functionality is very useful.

Pros

\- Dedicated the item specifications - Custom Fields - Licenses Optimizer - Asset Management - Custom Dashboards - Customs Reports

Cons

I would like to highlight that the cost of the platform appears to be relatively high, Furthermore, More attention could be given to enhancing the mobile application. I would like to suggest adding a new feature that automatically detects the item’s location no need to add it manually.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reasons for choosing AssetSonar

Easy to use and professional, custom fields with custom reports

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KS

Kimberly S.

Assistant Network Administrator

Financial Services

### "Asset Sonar Made IT Asset Management Effortless"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 7, 2025

Using Asset Sonar has been a game-changer for our IT asset management process. From the moment we integrated it into our system, the experience was smooth and intuitive. The platform is incredibly user-friendly, with clear templates and detailed guides that made onboarding effortless—even for team members with limited technical backgrounds. What stood out most was how easily Asset Sonar fit into our existing ecosystem. We didn’t need to overhaul our workflows; instead, the application adapted to us. And whenever we had questions or ran into minor issues, the customer support team was quick to respond with helpful, effective solutions.

Pros

Asset Sonar is a comprehensive and cost-effective asset management application designed to seamlessly integrate into any company’s ecosystem. Its intuitive interface and user-friendly design make it easy to adopt, with ready-to-use templates and detailed guides that simplify setup and usage. Should any issues arise, Asset Sonar’s responsive customer support team is readily available to provide prompt and effective solutions. The platform is continuously evolving to meet the growing and dynamic needs of IT asset management, ensuring that businesses stay ahead with reliable and scalable tools.

Cons

I have not identified any cons when using asset sonar after 3 years of use. It is truly a great and beneficial application.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SG

Sheyla G.

Logistics Specialist

Hospital & Health Care

### "Asset Sonar Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 15, 2025

It has been great working with Asset Sonar's and the team behind it. Any questions or uncertainties are always easily addressed and answered quickly. Entering data has also been easy and communication is always a priority.

Pros

AssetSonar is a great software for data tracking. I like that it has capabilities for custom fields to allow us to track the information we need specifically.

Cons

Sometimes finding glitches in a system can be frustrating. However, the customer service is great, reliable, and timely.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PC

Pablo C.

IT Manager

Oil & Energy

### "Solid and stable asset management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 9, 2025

Our overall experience has been very good. We have been able to connect the dots between different information systems and proper asset management.

Pros

The stability of the product configuration. The product is easy to configure and does not require any configuration maintenance. The platform is configured once and from then on it is just operated.

Cons

Some filters and field controls are excessive, and make the platform somewhat inflexible. Not having the ability to add unlimited custom fields to your modules limits the creativity and use of AssetSonar in different scenarios.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PS

Prad S.

Senior IT Specialist

Oil & Energy

### "A lot better ITAM system compared to others in the similar price range"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 8, 2025

We change to asset sonar because of it allows us to run manual inventory and licensed IT Asset allows to track upto 5 asset related to it.

Pros

Compliance & Audit Readiness was the key for us to switch to AssetSonar. Integration to Intune is another win. Also each licensed IT asset allows you to track up to five IT peripherals and/or software licenses without requiring additional licenses.

Cons

Mobile App is pretty Basic. Also custom reports lack complex filtering. But that does not mean that it is useless.

Switched from

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Physical Manual Inventory and we were having issues with Manage Engine software

Alternatives considered

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

Reasons for choosing AssetSonar

Physical Manual Inventory, Intune integration

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/157754/Asset-Sonar/reviews/)

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