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AssetSonar

Reviews of AssetSonar

4.8 (13)
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Pros

  • What I appreciate most about AssetSonar is its seamless integration with JAMF Pro, which allows us to manage our Apple assets more effectively.

  • Seamless Integration and Customization: A Reliable Asset Management Solution.

Cons

  • There are a limited of items to transfer until the need for an upgrade.

  • There is no feature to build a map with all the CI's in order to build the CMDB.

Showing Most Helpful

Showing 13 of 13 reviews

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Verified Reviewer
Senior IT Officer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 10, 2018

"Awesome ITAM tool!"

Overall: We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations.

Pros: The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things.

Cons: Not much. Only had one bug so far but it was resolved the same day, so I can't complain.

Tricia W.
Help Desk Technician II
Construction, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 13, 2024

"Asset Sonar Rocks!"

Overall: I am impressed with the attitude, service, quality of pricing, and outstanding employees Asset Sonar offers.

Pros: The ease that [sensitive content hidden], and so many others are available to assist with our inquiry needs.

Cons: There were many bugs with the program, but Asset Sonar corrected those issues within a timely fashion.

Alternatives Considered: Asset Panda and ManageEngine Applications Manager
Reasons for Choosing AssetSonar: Asset Sonar seemed to fit out company needs, and was willing to work towards a better Asset Management & Software system.
Matt N.
IT Operations Specialist
Transportation/Trucking/Railroad, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 22, 2025

"Game changer"

Overall: Game changer compared to my previous asset management tool. Also very competitive in terms of pricing.

Pros: Native integrations with the common MDMs and IDPs

Cons: Some documentations may need to be updates

Switched From: Snipe-IT
Reasons for Switching to AssetSonar: For the multiple native integrations it has
Chase L.
Procurement Intern
Banking, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
November 6, 2024

"AssetSonar Review"

Overall: I have had a pleasant experience during my use of AssetSonar

Pros: User friendly UI and is simple to navigate.

Cons: I do not have any cons to write about regarding my use of AssestSonar.

Brittany F.
IT Support and Training Manager
Non-Profit Organization Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 5, 2024

"Seamless Integration and Customization: A Reliable Asset Management Solution"

Overall: Our experience with AssetSonar has been excellent. The software integrates seamlessly with JAMF Pro and Zendesk, enabling smooth workflows across our IT and support systems. The ability to create custom asset tags has enhanced our asset tracking, allowing us to tailor the tool to our organization’s needs. Additionally, AssetSonar has been invaluable in providing HR with visibility into the status of MacBooks for both new hires and offboarded staff, streamlining our onboarding and offboarding processes

Pros: What I appreciate most about AssetSonar is its seamless integration with JAMF Pro, which allows us to manage our Apple assets more effectively. Additionally, the ability to create custom asset tags within the software is invaluable for our organization, enabling us to tailor asset tracking to our specific needs and improve our overall asset management process.

Cons: After using AssetSonar for a year, I have not encountered any significant downsides. The product has consistently met our needs, especially with its integration capabilities and customization options. Its reliability has been a strong asset for our team, providing consistent value in asset management.

Mina A.
Help Desk Technician
Information Technology and Services, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 15, 2024

"AssetSonar"

Overall: The support received from AssetSonar has been extremely helpful in producing more informative reports and functionality for our team.

Pros: The details in which you can form reports have been most helpful to us.

Cons: The mobile app was not my favorite, but I have noticed that it's bene improved recently.

Jessica M.
Digital Marketer
Hospital & Health Care, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 30, 2024

"IT Management Made Easy With AssetSonar"

Pros: AssetSonar is a great tool for IT management and has solved all our needs.

Cons: Not many issues to list as AssetSonar is amazing

John M.
IS Manager
Business Supplies and Equipment, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 3, 2023

"It does what it data in the box!"

Overall: Very good! It’s helped us to get greater control of our assets and gain vital insights as to where our physical assets are, including our spares

Pros: For tracking assets, being able to identify who as what, the tool is perfect!

Cons: The mobile app needs more work. It feels a little clunky, but that’s not a major negative compared to what it can do!

Peter F.
Exec Manager ICT
Government Administration, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 11, 2022

"Fantastic for asset management tracking and compliance"

Overall: The team at AssetSonar have been fantastic. Their engagement model is very results-oriented - they want to make sure you can implement effectively and benefit from the functionality. We have reached out for advice on several occasions and this has quickly led to a video conference and solutions. Our feature ideas/requests have been received positively, but are often already being considered by the AssetSonar development team ... it's helpful knowing that they are also focussed on making improvements and responding to market trends.

Pros: This is a heavily featured tool. Setting it up takes time but is worth the effort. For government, it is ticking so many compliance boxes and gives great visibility to operational management. The ability to use software agents to gather info on PC devices is great automation. Emailing staff for self-service custodianship verification is extremely useful - it turns traditional stock-take on its head by decentralising the effort.

Cons: The product is not a magic wand ... unfortunately! It takes ongoing administration to keep the tool up to date with the many IT asset lifecycles being managed. But that's also why the tool is so valuable - it brings clarity to complex IT operations.

Verified Reviewer
Sr. Associate
Information Technology and Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2021

"Great application, meets the expectation of a happy client"

Overall: I personally find it best in the market and would suggest it to all my friends looking for asset tracking and management solutions.

Pros: Amazing features, timely updates , easy access to the reports and what not!! This is the best product in market i have come across till now. Would suggest this to all the farms looking for asset tracking and management.

Cons: This product is one of the best in market, though to recall any cons. In-fact couldn't find any, go to product for sure.

Raymond T.
IT SUPPORT TECHNICIAN
Higher Education, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 3, 2025

"Good product"

Pros: Easy to use, and intuitive, lot of options for customization

Cons: There are a limited of items to transfer until the need for an upgrade.

Nicolas P.
IT Manager
Information Technology and Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 30, 2020

"Great Assets Tool"

Overall: Very good

Pros: Ease of use Windows + Linux + Mac agent SAML Integration SaaS solution (cloud-oriented)

Cons: There is no feature to build a map with all the CI's in order to build the CMDB

Alternatives Considered: Device42
Reasons for Choosing AssetSonar: other tools are too expansive
Reasons for Switching to AssetSonar: It was not cloud-oriented

Vendor Response

By EZO on December 8, 2020
Hi, Nicolas! Hope you are doing well. Thank you for your positive feedback. We will also let our Product team know of your feedback regarding CMDB. If you stumble across any issues, please feel free to reach our Customer Success team at support@assetsonar.com we'll be happy to assist you.
Elena L.
Executive Assistant and Business support
Consumer Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 16, 2022

"Review"

Pros: easy to use, everything in one place, great customer service

Cons: some features has to be improved ([SENSITIVE CONTENT] know what I mean)