Who Uses This Software?

Smart digital marketers who are willing to track user interactions on their websites without relying on developers. Works with Shopify, Magento, Woocommerce, 3dCart, Unbounce, Instapage, and more.


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Cost is based on number of events you track and integrations used.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Customerlabs
  • customerlabs.co/
  • Founded 2016
  • United States

About Action Recorder

A no-coding alternative to Google Tag manager. Track conversions, Button clicks, added to carts, purchase made, product viewed, In-app events like clicks, form submits, URLs without coding. Once tracked send that data to Google Analytics, FB Pixel, Mixpanel, Kissmetrics, Segment, Salesforce, Pipedrive, Zapier, Segment, Google Adwords with flip of a button. Sync your customer data across the all the tools to run effective integrated customer lifecycle campaigns.


Action Recorder Features

  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking
  • Analytics
  • Campaign Personalization
  • Customer Segmentation
  • Engagement Monitoring
  • Lead Nurturing
  • Lead Scoring
  • Progress Tracking
  • Prospecting Tools
  • Target Account Identification
  • Behavioral Analytics
  • Campaign Management
  • Customer Profiles
  • Customer Segmentation
  • Data Integration
  • Data Matching
  • GDPR Compliance
  • Personalization
  • Predictive Modeling
  • A/B Testing
  • Campaign Management
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics
  • Attribution Modeling
  • Audience Segmentation
  • Conversion Tracking
  • Cross-Channel Attribution
  • Customer Journey Mapping
  • Multi-Touch Attribution
  • Predictive Analytics
  • ROI Tracking
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • A/B Testing
  • Audience Targeting
  • Behavioral Targeting
  • Conversion Tracking
  • Geo Targeting
  • Mobile Retargeting
  • Personalization
  • Recommendation Engine
  • Social Media Retageting

Action Recorder Reviews Recently Reviewed!


amazing app for tracking event when you are a coder

Jun 06, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: You can setup event so you can improve your convertion.

Action recorder for customer labs help you to do this if you are not a developer. this is a pain and this save alot of time

A MUST TOOL FOR ECOM or DIGITAL MARKETER

- You can setup the tracking code really easy

- Integrate with like FB or Adword

- You can track event and send the info to other services

Today tracking the convertion and the action on your site is key for traking how your site/convertion is working.

INSANE SUPPORT.

One of the best support i talk. They take the time to help you so u can get this up and running smoothly!

Cons: Action recorder is pretty simple but they need to fix some detail, could be really more simple

- improve the UX kind confusing

- i dont like the design

- make more easy or accesible .

Example there is a hand you need to click to select the element, but is your first time you miss it because the design.

Is easy to setup, but with some clear instruction or steps should be more easy!!!

Also they need to add tutorial because most of the people dont get this tool is really good or how to use it.

I dont like they count all the pageview like event, so you need to exclude theurl or you get your limit exceed.

With some small fix it this is cold be one of the top secret tool for digital marketer.

Tracking what happen in your site, shop or landing page is key, and Action Recorder help you to get that info

Overall: Tracking actions and event for get real info about what happen in your shop or landing page. Track convertion and send info to your apps.

Great product and saves a lot of time.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Action Recorder easy tracks the actions done by your site visitor on all pages of a website. Very useful for eCommerce websites. Just purchased and tested it out on a client, and we are already impressed with how easy the implementation is and the support given.

- Support are fast and very helpful. Hopefully this will continue.

- Integration with Google Analytics is a plus.

- They also have a free version to try.

Cons: - No MailChimp integration at the moment, might be in the future.

- Limited integration, we need more.

Vendor Response

by Customerlabs on June 01, 2018

Hi Camille,

Thanks for taking your time to post this review, means a lot to us.

I shall get the mailchimp integration done as fast as possible.

Still looking into it but promising software

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Action Recorder allows you to automatically track events and activities in your eCommerce sites, etc. Saves developers a lot of forensic analysis time compared to historically manual investigations. Integrates to other systems like AdWords and Google Analytics, FB, etc.

Cons: The user interface wasn't the easiest to navigate but other than that, we're still trying it out to see if we find any other speed bumps.

Vendor Response

by Customerlabs on October 16, 2018

Thanks very much for your review. I look forward to hearing more from you.

Capterra loader

This is the app Google should've built

May 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It's easy to get the hang of it quickly

- Most marketing use cases are supported

- Tremendous value for money

- I don't have to keep interrupting my busy developers

Cons: I'd have loved a longer trial period. But other than that, I don't have any complaints about CustomerLabs.

Overall: Saves a lot of time and not only that, it actually eliminates a ton of unnecessary reading.

Capterra loader

Track Everything Without Any Coding

Aug 13, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Action Recorder has saved me loads of time trying to configure event tracking for marketing analytics.

Cons: The product is not very user friendly, there's a learning curve to finally figure out how to use the tool. Luckily, their customer support is prompt and excellent!

Overall: Action Recorder is super powerful! Not only does it save me loads of time configuring event tracking, but it can integrate with other tools automatically and send data (ex: capture form submission and then enter them in a facebook custom audience). Customer support exceeded my expectations, amazing team!