# Page 2 | URBANTZ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is URBANTZ the right Route Planning solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157778/URBANTZ/reviews

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URBANTZ

4.3 (28)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of URBANTZ

## Showing most helpful reviews

Showing 26-28 of 28 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jeanne S.  
Assistante marketing  
Food Production  
Used the software for: Less than 6 months

### "App qui vous facilite la création des tournées de livraison !"

April 22, 2021

4.0

On y gagne un temps incroyable et le service client est top ! Les clients peuvent suivre en temps réel les livreurs.

Pros

Le produit est très simple d'utilisation et intuitif, c'est un réel plaisir de travailler sur Urbantz ! Les visuels sont attrayants et l'utilisation pour les livreurs super claire.

Cons

Petits soucis lors de la création de tournées, on nous mets le même livreur sur différentes tournées en même temps. Difficulté à créer des temps de pause. Temps de chargement un peu trop conséquent.

Review Source

Response from URBANTZ

November 1, 2021

Thanks for your review Jeanne. We're glad the platform is easy and pleasurable to use and that, most importantly, it's saving you a great deal of time in your planning! Many businesses tell us they appreciate that their customers can follow deliveries with real-time updates and it's great to see that this is a benefit for you too. Thanks for mentioning some of the small issues you've had. If these have persisted, please reach out to your CSM so they can assist you in resolving any such issues. All the best, Urbantz team

dL

dorian L.  
responsable de secteur  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "vision terrain"

April 27, 2021

5.0

Pros

très facile de prise en main, le suivi de l'activité en temps réel est top. les bl en instantané

Cons

le forçage de géolocalisation 100 m max suivant les secteurs sont trop court

Review Source

Response from URBANTZ

November 1, 2021

Thanks for your review! We're glad you find the platform easy to use and that it is bringing real-time value to your business. Thanks for your feedabck on geolocation. We'll make sure to share it internally! All the best Urbantz team

AV

Anouck V.  
Key Account Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Goede tool met zeer veel mogelijkheden alsook mogelijkheden tot verbetering"

March 24, 2021

3.0

De eindklant heeft cruciale informatie die zij voordien niet in dergelijke details had. Dit zorgt er enerzijds voor dat zij zich beter kunnen organiseren, maar ook dat onze CS ontlast wordt.

Pros

De grootste impact voor ons als bedrijft ligt in de communicatie naar de eindklant toe. De mogelijkheden die hierin geboden worden zijn zeer uitgebreid, alsook het feit dat dit voor zowel Distrilog als onze klant een marketing tool is/kan zijn.

Cons

Het planningstechnische geeft niet de nodige flexibiliteit die we nodig hebben. Bijvoorbeeld aanpassen van ritten.

Review Source

Response from URBANTZ

March 29, 2021

Hi Anouck, we're glad that Urbantz is able to provide extensive functionality and help your communication with end customers! Whilst some of the features may not be fully customisable, we're heavily investing in the granularity and adaptability of our functionality, including our planning feature. We'll be happy to take a deeper look at your technical needs, especially concerning adjusting the routes. Thanks for pointing out our pros and cons. Listening to your feedback, we're able to advance our software tenfold. Thank you.

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