--- title: "Smartstore Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smartstore Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/157781/SmartStore-NET/" page_type: "product" language: "en" --- # Smartstore Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Smartstore ## What is Smartstore? Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions. Since 1999, SmartStore has focused on customer-centric business models, whether it's content creation, website building, e-commerce or personalization. With Microsoft's state-of-the-art cloud solutions, Smartstore lets you innovate with confidence that your mission-critical processes will work reliably. On-premise, hybrid cloud. ## What is Smartstore used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/) Overall rating Based on 22 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartstore?[Manage this product listing](https://www.g2.com/products/smartstore/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartstore 4.5 (22) VS. [### Trunk](https://www.capterra.com/p/184979/Trunk/) [4.9 (151)](https://www.capterra.com/p/184979/Trunk/reviews/) Starting Price Contact vendor Starting Price $35 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (22) Ease Of Use 4.9 (151) Value For Money 4.3 (19) Value For Money 4.8 (140) Customer Service 4.6 (18) Customer Service 5.0 (145) ## Smartstore alternatives [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/) [4.7 (285)](https://www.capterra.com/p/249574/Jungle-Scout/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249574/Jungle-Scout/) [SKU IQ](https://www.capterra.com/p/186941/Sku-IQ/) [4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186941/Sku-IQ/) [ChannelEngine](https://www.capterra.com/p/209775/ChannelEngine/) [4.6 (55)](https://www.capterra.com/p/209775/ChannelEngine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209775/ChannelEngine/) [View all alternatives](https://www.capterra.com/p/157781/SmartStore-NET/alternatives/) ## FAQs about Smartstore Overview ### Which roles and teams benefit most from Smartstore? Smartstore is most used by business owners, executives, and operations managers who need to run online sales efficiently and oversee day-to-day commerce performance. IT and software teams use it to manage integrations, customization, and platform support, while marketing, design, and customer service roles rely on it to optimize storefronts and buyer experiences. Answer based on 22 reviews Overview ### What company size and specific industries is Smartstore built for? Smartstore is designed for enterprises and larger organizations that need composable commerce capabilities in the ASP.NET environment. It is built for B2B, B2C, D2C, and enterprise marketplace use cases, making it suitable for companies that sell directly to consumers, to other businesses, or through marketplace models. Features and Usability ### What are the key features of Smartstore? Smartstore offers eCommerce management, catalog management, and shopping cart features for online selling, plus order management, inventory tracking, and shipping management for fulfillment. It also includes CRM, campaign management, promotions management, multi-channel management, reporting & statistics, and third-party integrations for connecting sales and marketing workflows. Integrations ### Which third-party tools and platforms does Smartstore integrate with? Smartstore integrates with AddressTools, Google Analytics 360, Microsoft Azure, Twitter/X, and authorize.net. These integrations cover address validation, analytics, cloud services, social media, and payment processing, giving Smartstore support for core ecommerce and infrastructure needs. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Smartstore offer? Smartstore provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars present scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced training resources for teams getting started. Answer based on 1 reviews Getting Started and Support ### What customer support options does Smartstore offer? Smartstore provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewer feedback on support is limited, but one mention points to customer service and support as part of the experience, while other comments focus more on product fit and integrations than support quality. Answer based on 3 reviews ## Features AI summary Based on 8,724 Headless eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Smartstore supports all three of the features reviewers value most: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders accurately from purchase through fulfillment, allowing teams to run day-to-day eCommerce operations more efficiently. Data Security 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.5 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 4.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 4.4 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Website Management 4.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Smartstore 57 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketplace Integration: Integration with third-party marketplace software - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (22) 4.6 Based on 22 reviews ## Pricing Value for money 4.3 (19) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/157781/SmartStore-NET/pricing/) Basic €0.00 It includes: - Open Source + Responsive Theme (Flex) + Unlimited products + 100% legally secure + SEO-optimized + Rule Builder + Multishop + Multilanguage - In addition, you can purchase all Smartstore plugins PREMIUM Edition Contact Vendor for Pricing It includes: - Community Edition Features + - Mega Menu - Azure - BMEcat - Common Export Providers - GDPR - MediaManager - MegaMenu - MegaSearch - OpenTrans - OutputCache - PdfExport - TinyImage - URLRewriter PREMIUM FLAT Plus Contact Vendor for Pricing It includes: - Premium Edition Features+ - MegaSearch Plus - Export (CSV, XML) - Microsoft Azure (BLOB) - URL-Rewriter - Plug-ins (Multishop) ENTERPRISE Edition (B2B / B2C) Contact Vendor for Pricing It includes: - Premium Flat Plus Features + - Highly scalable - Webfarm support - Plug-Ins (Open source) - Shop Connector - Redis - OCI & cXmlPunchout Value for money 4.3 (19) 4.3 Based on 19 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (18) 4.6 Based on 18 reviews ## User reviews Overall rating 4.5 Based on 22 reviews Filter by rating 5(13) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User designer Design ### "Smartstore" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 25, 2023 Modern tool for active e-commerce users with higher price than competing companies. Pros I started my e-commerce activity with this app and it was very helpful thanks to a lot of plugins or functions. It can be opening to e-commerce world, especially for small companies. Cons I was confused about pricing system and also better first steps guide or some tutorials are needed. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH Willy H. Betriebsleiter Sporting Goods ### "Sehr zufrieden" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2023 Ich bin im Web trotz beschränkter Nutzung gut unterwegs Pros Weil ich bei den Grossen mithalten könnte wenn ich alle Funktionen ausfahren könnte Cons Wünsche mir auch nach Jahren einen praktischen Kurs. ich kann den Shop nicht voll nutzen weil es im Selbststudium zu aufwendig ist. Für einen Kurs würde ich in jedes Land von Europa fahren. Alles selbst herauszufinden ist sehr aufwendig und als Anwender getraut man sich manchmal nicht weil man nichts verbocken möchte.. Reasons for choosing Smartstore Weil ich mit der einfacheren Vorgänger Version sehr zufrieden war. Ich habe nur gewechselt weil ich die Sicherheitsanforderungen von Google nicht mehr erfüllen konnte Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2023 Hello Willy, thank you for your request. Smartstore is not difficult to use. Please send me an email with your questions, I will try to find a solution for you. sosun@smartstore.com Best Regards Aljona SH Sabina H. Graphic Designer Design ### "Smartstore" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 19, 2023 Pros You have everything you need to start and online store at one place. I also like it is open-source Cons We had difficulties to migrate from other e-coomerce platforms. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Renick B. CTO Information Technology and Services ### "Solid e-commerce platform " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 December 5, 2022 I have never very big issues with Smartstore. It just worked. But because of the pricing we will not work with it anymore. Also the software stack is quite uncommon for an e-commerce solution. Pros Smartstore has a lot of features. For the user it is easy to use. We used previous products from Smartstore before, and all of them were reliable. The Smartstore community seems may small, but is strong. Cons Smartstore is quite expensive. The pricing model is intransparent for customers evaluating it (hidden prices on homepage). Also for smaller projects and companies the community edition may be too limited. For larger budgets it will be a solid platform to built on. Alternatives considered [Shopware](https://www.capterra.com/p/145605/Shopware/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2022 Hello Renick, your rating of 3 stars is unfortunately not what we are used to. We take very conscientious care of our customers and partners, so I would like to address what you are criticizing. You write "I never had any major problems with Smartstore. It just worked," which makes us very happy. Cost shouldn't be an issue either, as Smartstore is proven to be one of the best performing store systems on the market in terms of value for money. On the other hand, price is a relative thing if it's worth it, because fixed price and agility don't go together. In addition, Smartstore is open source and therefore free of charge. Costs only arise when support or individual developments are added. Your statement "The software stack is also quite unusual for an e-commerce solution" is not comprehensible. Smartstore is a Microsoft ASP.NET Core based system, what is unusual about it? We serve the high-end enterprise segment with our system and these companies are very happy with the "software stack". However, I want to thank you for your review. Not being noticed at all would be much worse. Marcel H. Electronic Engineer Electrical/Electronic Manufacturing ### "Great e-commerce software, but not widely known " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 30, 2022 Pros Changing the colors and logos was easy, and the Smartstore platform has a great look and feel.We chose this program in part because we could add more coding to particular functionality we required. Cons It is not a software that is widely used. Moving from other e-commerce platforms to is challenging. Scrolling through products and experiencing more slowness Switched from [Wix](https://www.capterra.com/p/169007/Wix/) [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tania Marcia D. Agente de serviço Government Administration ### "Eu amo esse App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2021 Minha experiência tem sido gratificante. Pros De forma geral tem me agradado muito, tem atendido as espectativas e me ajudado em meu momentos de lazer. Cons Não tenho nada a do,era, pois estou usando a pouco tempo e não obtive probly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dennis H. Anwendungsentwickler Information Technology and Services ### "SmartStore rocks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2021 Der Gesamteindruck von SmartStore ist gut bis sehr gut. Pros Geschwindigkeit, Stabilität, Leichtigkeit der Einrichtung Cons API sollte deutlich weiter ausgebaut werden, Dev- und Template Dokumentationen müssen deutlich besser werden, teils wenig Plugins im Store, kein Magnalister Switched from [Shopware](https://www.capterra.com/p/145605/Shopware/) Die euch bereits bekannten Gründe Alternatives considered [Shopware](https://www.capterra.com/p/145605/Shopware/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing Smartstore .NET basiert und vor allem aufgrund des sehr guten partnerbezogenen Supports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 23, 2021 Hi. Thank you for your review. You are right about the documentation - we will do our best - we promise :-) CH Christian H. Gas und Wasserinstallationsmeister Construction ### "Ich schaffe dass" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2021 Pros Ich arbeite schon seit Smartstore Biz 3 mit diesem Produkt, also war der Aufstieg auf NET nur logisch und auch richtig , bereue nichts. Cons Module sehr teuer, und wie bei Debitor bin ich mir nicht sicher ob Smartstore das weiterentwickelt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. US Ute S. Inhaber Farming ### "super Service von A bis Z" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2021 Unkompliziert, flexibel, modern, schneller, freundlicher Service. Pros Zum einen habe ich mich schon vom Vertriebsteam richtig gut beraten gefühlt. Wir nutzen die Software smartstore schon über 20 Jahre. Auch bei der Datenmigration wurden wir immer sehr gut beraten. Freundlich und zeitnah wurden unsere Wünsche umgesetzt. Mit gefällt am besten, dass Smartstore so flexibel ist, die Pflege ist unkompliziert und es macht sogar Spaß, den Shop zu pflegen. Also 1.000 Dank und weiter so! Cons Ich würde es toll finden, wenn man eine Sandbox mit dem eigenen Shopdaten hätte, zum Spielen und Austoben. Reasons for choosing Smartstore Weil ich vom Produkt, der Dienstleistung und vor allem von den Menschen, die hinter Smartstore stehen, überzeugt bin. Ich mag kein Produkt-Hopping. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Gerd W. Geschäftsführer Sporting Goods ### "Motorsport" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 29, 2021 Wir sind zufrieden! Pros Design, offenes System für Anbindungen an andere Programme! Cons sehr empfindlich auf eigene html oder ähnliche einbindungen! Reasons for choosing Smartstore Optik, Design, Anbindungsmöglichkeit! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/157781/SmartStore-NET/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.