# Smartstore Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smartstore Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/157781/SmartStore-NET

---

# 

 Smartstore Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Smartstore

## What is Smartstore?

Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions. Since 1999, SmartStore has focused on customer-centric business models, whether it's content creation, website building, e-commerce or personalization. With Microsoft's state-of-the-art cloud solutions, Smartstore lets you innovate with confidence that your mission-critical processes will work reliably. On-premise, hybrid cloud.

## What is Smartstore used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Smartstore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartstore.com/en/net&name=Smartstore)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smartstore

4.5 (22)

VS.

[4.6 (53)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (22)

Ease Of Use

4.4 (53)

Value For Money

4.3 (19)

Value For Money

4.4 (48)

Customer Service

4.6 (18)

Customer Service

4.4 (52)

## Smartstore alternatives

[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (195)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.5 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

[View all alternatives](https://www.capterra.com/p/157781/SmartStore-NET/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

4.5 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Shopping Cart

4.8 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Checkout of online store

Website Management

4.8 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Inventory Management

4.4 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Catalog Management

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Smartstore 53 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Integration with third-party marketplace software

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Track and monitor reviews of products or services

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Optimize and manage the search engine optimization efforts for a website or digital content

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (22)

4.6

Based on 22 reviews

## Pricing

Value for money

4.3 (19)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/157781/SmartStore-NET/pricing/)

Basic

€0.00

It includes:

-   Open Source + Responsive Theme (Flex) + Unlimited products + 100% legally secure + SEO-optimized + Rule Builder + Multishop + Multilanguage
-   In addition, you can purchase all Smartstore plugins

Value for money

4.3 (19)

4.3

Based on 19 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (18)

4.6

Based on 18 reviews

## User reviews

Overall rating

4.5

Based on 22 reviews

Filter by rating

5(13)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

designer

Design

### "Smartstore"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 25, 2023

Modern tool for active e-commerce users with higher price than competing companies.

Pros

I started my e-commerce activity with this app and it was very helpful thanks to a lot of plugins or functions. It can be opening to e-commerce world, especially for small companies.

Cons

I was confused about pricing system and also better first steps guide or some tutorials are needed.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WH

Willy H.

Betriebsleiter

Sporting Goods

### "Sehr zufrieden"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2023

Ich bin im Web trotz beschränkter Nutzung gut unterwegs

Pros

Weil ich bei den Grossen mithalten könnte wenn ich alle Funktionen ausfahren könnte

Cons

Wünsche mir auch nach Jahren einen praktischen Kurs. ich kann den Shop nicht voll nutzen weil es im Selbststudium zu aufwendig ist. Für einen Kurs würde ich in jedes Land von Europa fahren. Alles selbst herauszufinden ist sehr aufwendig und als Anwender getraut man sich manchmal nicht weil man nichts verbocken möchte..

Reasons for choosing Smartstore

Weil ich mit der einfacheren Vorgänger Version sehr zufrieden war. Ich habe nur gewechselt weil ich die Sicherheitsanforderungen von Google nicht mehr erfüllen konnte

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2023

Hello Willy, thank you for your request. Smartstore is not difficult to use. Please send me an email with your questions, I will try to find a solution for you. sosun@smartstore.com Best Regards Aljona

SH

Sabina H.

Graphic Designer

Design

### "Smartstore"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 19, 2023

Pros

You have everything you need to start and online store at one place. I also like it is open-source

Cons

We had difficulties to migrate from other e-coomerce platforms.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Renick B.

CTO

Information Technology and Services

### "Solid e-commerce platform "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

December 5, 2022

I have never very big issues with Smartstore. It just worked. But because of the pricing we will not work with it anymore. Also the software stack is quite uncommon for an e-commerce solution.

Pros

Smartstore has a lot of features. For the user it is easy to use. We used previous products from Smartstore before, and all of them were reliable. The Smartstore community seems may small, but is strong.

Cons

Smartstore is quite expensive. The pricing model is intransparent for customers evaluating it (hidden prices on homepage). Also for smaller projects and companies the community edition may be too limited. For larger budgets it will be a solid platform to built on.

Alternatives considered

[Shopware](https://www.capterra.com/p/145605/Shopware/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2022

Hello Renick, your rating of 3 stars is unfortunately not what we are used to. We take very conscientious care of our customers and partners, so I would like to address what you are criticizing. You write "I never had any major problems with Smartstore. It just worked," which makes us very happy. Cost shouldn't be an issue either, as Smartstore is proven to be one of the best performing store systems on the market in terms of value for money. On the other hand, price is a relative thing if it's worth it, because fixed price and agility don't go together. In addition, Smartstore is open source and therefore free of charge. Costs only arise when support or individual developments are added. Your statement "The software stack is also quite unusual for an e-commerce solution" is not comprehensible. Smartstore is a Microsoft ASP.NET Core based system, what is unusual about it? We serve the high-end enterprise segment with our system and these companies are very happy with the "software stack". However, I want to thank you for your review. Not being noticed at all would be much worse.

Marcel H.

Electronic Engineer

Electrical/Electronic Manufacturing

### "Great e-commerce software, but not widely known "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 30, 2022

Pros

Changing the colors and logos was easy, and the Smartstore platform has a great look and feel.We chose this program in part because we could add more coding to particular functionality we required.

Cons

It is not a software that is widely used. Moving from other e-commerce platforms to is challenging. Scrolling through products and experiencing more slowness

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tania Marcia d.

Agente de serviço

Government Administration

### "Eu amo esse App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

Minha experiência tem sido gratificante.

Pros

De forma geral tem me agradado muito, tem atendido as espectativas e me ajudado em meu momentos de lazer.

Cons

Não tenho nada a do,era, pois estou usando a pouco tempo e não obtive probly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Dennis H.

Anwendungsentwickler

Information Technology and Services

### "SmartStore rocks"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2021

Der Gesamteindruck von SmartStore ist gut bis sehr gut.

Pros

Geschwindigkeit, Stabilität, Leichtigkeit der Einrichtung

Cons

API sollte deutlich weiter ausgebaut werden, Dev- und Template Dokumentationen müssen deutlich besser werden, teils wenig Plugins im Store, kein Magnalister

Switched from

[Shopware](https://www.capterra.com/p/145605/Shopware/)

Die euch bereits bekannten Gründe

Alternatives considered

[Shopware](https://www.capterra.com/p/145605/Shopware/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing Smartstore

.NET basiert und vor allem aufgrund des sehr guten partnerbezogenen Supports

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2021

Hi. Thank you for your review. You are right about the documentation - we will do our best - we promise :-)

CH

Christian H.

Gas und Wasserinstallationsmeister

Construction

### "Ich schaffe dass"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 3, 2021

Pros

Ich arbeite schon seit Smartstore Biz 3 mit diesem Produkt, also war der Aufstieg auf NET nur logisch und auch richtig , bereue nichts.

Cons

Module sehr teuer, und wie bei Debitor bin ich mir nicht sicher ob Smartstore das weiterentwickelt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

US

Ute S.

Inhaber

Farming

### "super Service von A bis Z"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2021

Unkompliziert, flexibel, modern, schneller, freundlicher Service.

Pros

Zum einen habe ich mich schon vom Vertriebsteam richtig gut beraten gefühlt. Wir nutzen die Software smartstore schon über 20 Jahre. Auch bei der Datenmigration wurden wir immer sehr gut beraten. Freundlich und zeitnah wurden unsere Wünsche umgesetzt. Mit gefällt am besten, dass Smartstore so flexibel ist, die Pflege ist unkompliziert und es macht sogar Spaß, den Shop zu pflegen. Also 1.000 Dank und weiter so!

Cons

Ich würde es toll finden, wenn man eine Sandbox mit dem eigenen Shopdaten hätte, zum Spielen und Austoben.

Reasons for choosing Smartstore

Weil ich vom Produkt, der Dienstleistung und vor allem von den Menschen, die hinter Smartstore stehen, überzeugt bin. Ich mag kein Produkt-Hopping.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GW

Gerd W.

Geschäftsführer

Sporting Goods

### "Motorsport"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 29, 2021

Wir sind zufrieden!

Pros

Design, offenes System für Anbindungen an andere Programme!

Cons

sehr empfindlich auf eigene html oder ähnliche einbindungen!

Reasons for choosing Smartstore

Optik, Design, Anbindungsmöglichkeit!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157781/SmartStore-NET/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)