# Rentler Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Rentler the right Property Management solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157834/Rentler-Landlord/reviews

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Rentler

4.8 (45)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Rentler

Ease of use

4.6

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 45 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Stacie W.  
Senior Business Manager  
Real Estate  
Used the software for: 2+ years

### "Great service"

October 26, 2018

4.0

Pros

Easy to navigate. Great reporting options available to the customer.

Cons

Doesn't tie to our lead management system.

Review Source

DL

David L.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Rentler Deposit's Fund Into My Bank Account The Quickest (as fast or maybe a day later than Venmo)"

August 1, 2019

4.0

Pros

The speed at which rent would be deposited into my bank account after the resident paid. I looked into Cozy which I also really liked (modern look to the ease of use) and it was completely free for rent payments BUT rent took FOREVER to be deposited. It averaged 5 business days which if you added a weekend it was nearly 8-10 days with holidays. If residents paid the latest possible on the 5th and it wasn't deposited until the 12th, that means I would have already had to pay all my mortgages on the 10th which I can float those couple days but I would rather not float 6 mortgage payments if I don't have too. I decided with Rentler becuase they said 2-3 business days and it's actually almost always been 2 business days and I think I've even seen less 48 hours. I used to have to payd 1.95 per transaction but they have since changed it to be free and the speed of deposits hasn't changed. Before facebook marketplace all of my rental leads were coming from Rentler anyway so it was easy to use just one platform for listing, taking applications, doing credit reports & background checks, collecting rent, taking maintenance requests. I manage 13 units of my own and I have every single resident payd using Rentler. And I love it. I also have all applications, credit & background checks submitted through Rentler. And majority of the maintenance requests are also submitted through rentler. It's a no-brainer if you are self-managing your own rentals.

Cons

It does accept partial payments (but every free software I looked at did). I can't customize the application. For example there are some question I would rather not have on the application that I can't get rid of such as "Do you have legal right to be in the US?" and "Have you or someone in your family member served in the military?" Those questions do not impact my screening criteria. I wish there was a document saving/sharing feature. When I set up a new lease it would be awesome if I could attach of digital copy of the signed rental contract that the resident can also ask.

Review Source

AR

Annette R.  
Ceo  
Real Estate  
Used the software for: I used a free trial

### "Rentler software"

March 27, 2020

4.0

I don't believe that I will use this at all , too difficult.

Pros

I liked the free trial most of all. It gave me a chance to try out the product for my rentals that I have in different areas.

Cons

The software was way to complicated and I could not understand parts of it. I wish that it was easier.

Review Source

JW

Jennifer W.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Very important tool for finding tenets "

June 13, 2023

5.0

I love rentler! Makes finding tenets easy!

Pros

Tents application and credit, background and eviction check is crucial. I can have possible tenets fill out an online application and I can accept it online. It’s so easy!

Cons

It’s a little confusing at first. Possible tenets don’t want to pay the 39$ fee until they understand it’s good for a month and they can apply to more than just my place. I’m not sure that’s stayed up front

Review Source

GE

Gary E.  
Landlord  
Hospitality  
Used the software for: 2+ years

### "The service every Landlord needs to be successful "

October 29, 2018

5.0

My overall experience has been very positive. Honestly, I don't know how I would run my rental properties without Rentler. The main features I utilize are listings and payment processing. Rentler's process keeps things simple, safe and black-and-white for both the landlord and the renter. Everyone has access to the data they need to keep renting a snap. Additionally, what has impressed me most about Rentler is their high level of customer support. Not only have they been willing to actually talk with me over the phone (Elsewhere, how many of us love being restricted to emails or IM) but there has been a couple occasions where they have stayed late, after hours, to ensure my needs were met.

Pros

The easiest answer is that they have thought of everything to make my job easier as a landlord. The software is intuitive, helpful and innovative. I appreciate that the Rentler team seeks to constantly improve their service and systems with consistent product enhancements. Plus, backing everything up is their supportive and responsive customer service team. They have coached me several times for things I have inquired about, plus topics/features that I might benefit from. I love it when they add something like, "you may want to leverage this new feature" or "have your tried that feature..."

Cons

Initially I found setting up some of the payment details to be a little confusing but I would blame that more on user inexperience. The staff walked me through a couple setups until I got the hang of it.

Review Source

VR

Verified Reviewer  
Assistant Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Great Software"

November 28, 2018

5.0

Overall we're really pleased.

Pros

Ease of use. I can change vital parts of listings in seconds. The picture selection and re-order tool is easier to use than most ILS's too.

Cons

I don't much like having to pick feature days. I wish it were automated, or I wish there was one screen for all listings.

Review Source

MB

Morgan B.  
Property Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Streamline Your Rental Process"

June 19, 2019

5.0

Pros

Easy to learn how to use the software, long trainings not required. There is not a more simple way to post rental listings available on the internet. The outreach to the public is perfect for the rental market. With Rentler you can easily set up showings and screen applicants.

Cons

It is time consuming to list multiple properties at a single time. Beginning users of this software will need to adjust to the layout of how the rental listing should be posted.

Review Source

KS

Kapil S.  
CEO  
Real Estate  
Used the software for: 2+ years

### "A Must for Landlords & Renters a like! 5STAR!"

November 2, 2018

5.0

As a Landlord of over 100 Homes & Apts. My experience has been a five-star experience with every aspect of Rentler! Creative and practical website \*easy to use \*excellent customer support has made my life so much easier! Rentler has made my day to day business easier & has definitely increased my productivity tremendously! Can’t even think of doing business without Rentler. It’s FANTASTIC for both the Landlord & the Tenants! Great features too if you wanna use them!

Pros

This offer is very user-friendly and brilliantly perceptive !

Cons

I really don’t have anything that I dislike about it.

Review Source

EW

Erik W.  
Business Manager  
Real Estate  
Used the software for: 1-2 years

### "Easy to use and great customer care"

October 26, 2018

5.0

It's been a very helpful tool. My rep and they have been amazing to work with. If everyone on your team is like them then you're going to do amazing.

Pros

It's easy to navigate and update on a needed basis

Cons

I wish they had more templates so that you could save separate floorplans, and then you'd just have to click on the floorplan you want to advertise and it'd fill out the rest of the fields. Or same with the community info.

Review Source

Shaun J. H.  
Quality Specialist I  
Medical Devices  
Used the software for: 2+ years

### "Rentler Is Awesome! "

October 26, 2018

5.0

Pros

I have been using Rentler to pay my rent for a couple years now. I set up an auto-payment and never have to think about paying my rent, they do it for me! I also signed up to have my payments reported to Experian and that has really boosted my credit score. I would highly recommend Rentler to anyone looking for a simple way to pay their rent online and build their credit!

Cons

The service fee. Also there's not an app that has been created yet.

Review Source

JW

Jon W.  
Partner  
Real Estate  
Used the software for: 1-2 years

### "Made our renting needs SO much easier!"

November 20, 2018

5.0

Pros

So much easier with them making our listings, helping with legal forms, etc. and MUCH more affordable than other platforms we have used.

Cons

Hardest part is for us to be able to find competing properties in our area, to help with rent pricing.

Review Source

DL

Doug L.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Rentler is a big help"

November 7, 2018

5.0

I like that rentler does a credit check for tenants who apply. It is very convenient to have rentler pull monthly Rental income from the tenants account. Rentler also charges a late fee automatically if the tenant is late. It doesn't make me look like the bag guy.

Pros

I can easily do my accounting and balance my income statements with quick books. I like that there is a picture of each property that we have listed on rentler. I like that it is affordable.

Cons

Sometimes tenantts have said that it is hard to navigate through when they put in their application

Review Source

HL

Heidi L.  
Regional Manager  
Real Estate  
Used the software for: 2+ years

### "Rentler REview"

October 29, 2018

5.0

Pros

This software is super easy to use and update.

Cons

Not currently using the full software.

Review Source

AW

Austyn W.  
Finance Assistant  
Automotive  
Used the software for: Less than 6 months

### "Renting Made Easy for New Landlord"

November 13, 2018

5.0

Couldn't be more easy and happier with the experience. I've already recommended it to others.

Pros

I was very stressed on where to even start on how to market my basement as well as how I was going to do the screening. A friend recommended I use Rentler through KSL (Utah based). It made life so much easier and I received lots of interest in just the first week. Biggest stress reducer was that they took applications and screenings for us and we moved the fee to the applicant. We now have a renter and am going to use this product again and again.

Cons

It'd be nice if we could upload videos of the rental instead of just pictures to give a virtual kind of tour.

Review Source

Response from Rentler

November 15, 2018

Hi Austyn, Thanks for your feedback! We love hearing about how easy the rental process has been for you. We recently added the ability to include a video in your listing, so next time you have a vacancy go into the listing and click 'Edit photos and videos' to add a YouTube link that will be embedded in your listing. Let us know if you have any other questions!

SF

Shea F.  
Plumber  
Facilities Services  
Used the software for: Less than 6 months

### "Would 100% Recommend Rentler!"

October 30, 2018

5.0

Love the website and look forward to this company growing and adding new features!

Pros

I've been using Rentler to receive my rent payments for a few months now. The deposits are made within two business days which is a lot quicker than other systems! I don't have to worry about reminding my tenant to make their payments on time as Rentler sends automatic reminder emails. I also have my late fee automatically apply if the rent isn't paid after the 5th of the month so Rentler does all the heavy lifting for me!

Cons

The only con would be the transaction fee although Rentler reports all positive payments to Experian so my tenant has no problem paying the fee to build their credit every month.

Review Source

Tawni W.  
Marketing Director  
Real Estate  
Used the software for: 2+ years

### "Great Tool for Advertising Locally"

November 7, 2018

4.0

Rentler does bring us qualified traffic. Different seasons and different locations it will change on how they perform but I can always count our rep to help me come up with a solution to improve our traffic or ad dialogue when there is a dip in traffic numbers or our occupancy. I truly think of Rentler as a marketing partner.

Pros

It's an easy platform to utilize, they are updating and improving their systems all the time. Open to suggestions. Always available to answer any questions, you get a real live person who is attentive to your specific needs. I also like that they are flexible with their packaging, you can edit and change out your text and photos on as needed basis by yourself.

Cons

It's more of a classified ad than an internet listing, which isn't necessarily a negative but at the same time I would like my ad to be more interactive with the end user these days then just a photo scroll even though they have capability to host a video it would be great if their listings were a bit more tech savvy and floor plans could be 3D or interactive and I would like to see a better a tool for area listings, featured ads and specific drill down items requested by the end user to stick out better.

Review Source

Eric M.  
Executive Vice President  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect for a non professional landlord"

October 30, 2018

5.0

Doing credit and background checks has solved a lot of problems with poor renters. I also use the ACH feature to collect rent and make that a requirement for my tenants. I hated hassling people to pay their rent. I also like the fact that Rentler tells me when a lease is coming up for renewal. I can then re-list or hit up the tenants automatically to see what their plan is. Rentler stores all of my photos and information so that I don't have to re-input everything. And of course, you can't beat the price for all of the great features and functionality.

Pros

I only have two properties that I own and rent. I was tired of paying high property management fees and needed something to manage my properties. Rentler is very easy to use and intuitive for someone that isn't a full time landlord. I set up both my properties in minutes and then use their tools for everything from listing to collecting rent.

Cons

I would like to see an app for my phone.

Review Source

David E.  
Founder  
Real Estate  
Used the software for: 2+ years

### "Fabulous Landlord and Tenant Platform!"

October 26, 2018

5.0

I have love the ability to track all my rental payments and list my properties for rent quickly. The ability to accept applications and run background checks has been phenomenal!

Pros

I love how intuitive the website is. The ability to receive maintenance requests via the software has given me peace of mind.

Cons

The ability to get the payment history for each individual tenant per property/room.

Review Source

Aaron P.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Fantastic"

October 30, 2018

5.0

It has been great. It has made being a part-time land lord easy for me.

Pros

it is an all in one property management software. It allows me to manage my renters find renters and do payments all in one. Makes my life easy.

Cons

It was hard for me to figure out how the different parts such as lease, listings, applications all work together.

Review Source

Spencer T.  
Director Of Operations  
Real Estate  
Used the software for: 2+ years

### "Great Management Tool"

October 30, 2018

5.0

Awesome team with a great product. I’ve worked with the sales, customer support and development teams and they are all great!

Pros

I love the easy to use resident applications, payments and screening. They also have a great support team which has helped me with a few resident related issues over the last few years. I also like the payment history function for tracking history with each of my tenants payments.

Cons

It would be nice to have a resident ledger, everything that they offer currently is great so this would just be a new tool to add to their offering.

Review Source

Jordan B.  
Director, Strategic Alliances  
Computer Software  
Used the software for: 2+ years

### "A Perfect Fit For Small Landlords"

October 29, 2018

5.0

"With Rentler Landlord I am able to be hands-off and let the payments come in each month with little to no interaction. That is the greatest benefit of the system. When it does come time to turn over a vacant unit, everything I need to do from beginning to end is provided by Rentler and in short order that unit is filled again. Support is quick and responsive and any issues or questions are taken care of immediately. It is the small landlord's toolkit for success and has everything I need in one simple-to-use system. "

Pros

\-Intuitive and easy to use -Simple setup and listing process -Integrated with KSL -Easily track applicants online -Makes collecting rental payments easy and hassle-free

Cons

\-They should be integrated with more internet listing services for greater exposure to potential residents -\*\*\*Need integrated lease forms\*\*\* -Add ability to track and manage maintenance requests

Review Source

Gregory H.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### " Our experience with Rentler"

October 29, 2018

5.0

Rentler has met out advertising needs and accounts receivable needs. We love their business model and system. I have personally met their staff and company President. They have given personal customization to meet our unique needs. Overall I give them five stars.

Pros

The customer support has been amazing. We use this system for advertising and also to collect rent through this system. Whenever we call for support they are there to help. Also, locally they use the KSL advertising system. We have received a good response in placing ads. Also, as we set up the payment system, we have had no issues, and our tenants love the system. I like the format of the software where you can customize each advertisement

Cons

We tend to get more local advertising traffic from this sight than national, but local traffic has met our needs.

Review Source

Travis B.  
Vice President of Operations  
Real Estate  
Used the software for: 2+ years

### "Rentler Landlord is great for the small landlords of the world"

October 30, 2018

5.0

I own a rental in South Jordan and screened my applicants through it. It was quick and painless. The renters were able to get through it easily and even though they don't use it to pay rent, they have the ability which is awesome.

Pros

Amazingly works well for both small landlords. Fairly easy to work with, even with all the updates constantly improving!

Cons

Love the value, nothing to unlike about it.

Review Source

Brendon R.  
Digital Marketing  
Consumer Services  
Used the software for: 6-12 months

### "The best tool for keeping my rental properties booked"

December 3, 2019

5.0

My overall experience with Rentler has been positive. It is by far my favorite of the "Landlord" Softwares that I've tested. It is very customizable which I find to be very helpful when listing my properties.

Pros

I like that it is easy to create listings and keep my properties organized. When one of my tenants moves out, it is easy to repost the apartment back on Rentler and respond to inquiries using the app.

Cons

The software itself is great. I'd like for there to be a separate app that caters to the Landlord portion of Rentler.

Review Source

SC

Shereen C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Majestic Management Owner"

October 26, 2018

5.0

Customer Service is very helpful. I had to learn 3 new computer programs at the same time.....one of them was Rentler and customer service was very patient with me.

Pros

I like that I can load leases and it lets me know when they are coming up to expiring. I like that tenants can pay online and it shows up in my email when they have paid I like the fact that customer service listens to my ideas to make the program better and then they have the techs look at my ideas.

Cons

I did not like when tenants sent over a maintenance request that it did not show their apartment number....I told customer service this and they fixed it so it now does....

Review Source

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