# Abacus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Abacus the right Enterprise Resource Planning solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157837/Abacus/reviews --- Abacus 4.4 (14) [View alternatives](https://www.capterra.com/p/157837/Abacus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Abacus Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse W. Director of sales Telecommunications Used the software for: 2+ years ### "Great Reimbursement Software " June 7, 2021 5.0 Pros Our company has used Abacus for years and it's very easy to use! Its very user friendly for submitting and approving expenses. Cons It would be nice to have a template and I can use when Im submitting a lot of the same types of expenses. Review Source LW Lela W. Paralegal Law Practice Used the software for: 6-12 months ### "Good program for value of money" September 29, 2025 5.0 Pretty good experience overall with Abacus, it was easy to use, user friendly, and was able to figure out program without training. Pros Pretty good value for money, easy to use features and can figure it out yourself on how to use the program. Cons I don't recall there being any issues with the program that we had. I just no longer use the program because new law firm has a different program they already use. Review Source JG JOHN G. Media Planner Marketing and Advertising Used the software for: 1-2 years ### "A Good Tool to help organize expenses" May 11, 2020 4.0 Abacus is helping us keep organized with our expenses. We have several vendors charging expenses to our corporate account and Abacus helps us verify only approved expenses are getting charged. Pros It makes it easy to track and approve the expenses charged to our company credit card. I love the upload receipt feature so everything is easily accessible in one place. The email reminders keep me on track with response to charges; to approve or reject expenses. Cons I have not found any bad features yet. You are allowed to approve expense charges without a receipt which I do not like but we do not allow that feature. Review Source VR Verified Reviewer GM Real Estate Used the software for: 6-12 months ### "Wish I found this program years ago! " February 22, 2021 5.0 Before Abacus, we issued company credit card to all employees. It was tedious to get all employees to submit receipts on time, and employees would occasionally put a personal purchase on their company card, which was time consuming to correct. Now, expenses are submitted on time, receipts are required for submission, and our expense management process is easy and seamless. Pros App is easy and intuitive, reimbursements are quick, integration with QBO is seamless. As part of the approval process, we can conduct and catalogue conversations about specific expenses, and those conversations are tied to the expense; that way, if there is ever a question about the expense in the future, all the information and conversation about that expense is in one place. Cons I wish the expense notes field had spell check. Review Source RT Ryan T. Project Management Construction Used the software for: 6-12 months ### "A Review for Abacus." August 30, 2018 4.0 Overall Abacus is a great, intuitive experience. The support team is quick and the software is regularly updated to remove potential bugs. Avolution has made themselves available to our employees and helps to accommodate us. Ease of use is key with this program. A very helpful tool in our firm of 150 people. Pros I like that I can personalize the meta models in order to assist in honing in on specific areas of interest. Customizing these models helps with eliminating mess but also provides for internal growth a company or employee duties develop. I got a lot out of the idea of Abacus' ability to integrate with external software designed by other parties. Easily printable Excel sheets were highly beneficial. Abacus intel is top-notch as far as a data tool for analytics. Cons For firms that incorporate Legacy toolsets ie: fragmented toolsets, Abacus might be better off if it were to achieve high standard connection as far as integration modeling tools. It might also help if Abacus entailed a higher level of diagram producing aspects. Online training would also be great. Review Source nF nicole F. IT Information Technology and Services Used the software for: 6-12 months ### "Abacus for every day expenses" June 2, 2021 5.0 Pros We use this software to delegate our expenses and put in receipts. It's quick, easy and fun! The UI is easy to navigate Cons Sometimes amazon expenses come through, and there is no receipt attached automatically, and its very difficult to locate these receipts within abacus. just little "bugs" here and there Review Source VR Verified Reviewer Vice President, Client Success Internet Used the software for: 1-2 years ### "Easy to use!" October 24, 2019 5.0 It did what it was supposed to do and made the review of my team's expenses and entering my own expenses painless. Pros I never had any issues with Abacus. I found it extremely easy to use to upload my expenses. It was very straightforward and I would highly recommend it. Cons The odd time it was hard to upload pictures. I couldn't drag and drop the image. That was very minor. Review Source KK Kaz K. Account Executive Computer Software Used the software for: 2+ years ### "Well organized and easy to use " October 8, 2020 4.0 Overall I am happy with the app and the ease of use. It doesn’t take long to enter expenses and the organization of it is great. Pros As I submit expenses or spending it keeps it organized and is easy to see what has been submitted and when it was submitted so I never forget if something was submitted or not. Cons It is a little annoying when it doesn’t recognize the merchant that I am entering especially if it is a frequently used merchant. I then have to go in and manually enter the business myself. Review Source JW John W. Operations Coordinator Hospitality Used the software for: 1-2 years ### "Solid for Expense Tracking" January 28, 2021 5.0 My overall experience with Abacus is that my company has had no awkward meetings about proper expense submission since we instituted its use. That a big win in my book. Pros As an occasional user of our company's Abacus software, I find it easy to use whenever I must submit expenses. Unlike other programs I have used, Abacus is intuitive and easy to set up. Cons The only difficulty I experienced with using Abacus was getting it to connect properly to my bank account, but that hiccup was minor. Review Source BB BRUCE B. Account executive Computer Software Used the software for: 1-2 years ### "Abacus " October 8, 2020 4.0 Pros Favorite part is the mobile app being able to take pics on fly while traveling. Saves a ton of time when you make it back to the office. Cons Some options are confusing but that could be on the company set up. Review Source DB Daniel B. Landschaftsarchitekt Construction Used the software for: Less than 6 months ### "Zu kompliziert und komplex" September 10, 2020 2.0 Pros Integration Zeiterfassung, Personalwesen Cons Sehr kompliziert und unübersichtlich. Dokumenteablage nicht bedienerfreundlich. Lange Einarbeitungszeit. Support ist untereinander nicht abgestimmt. Keine Kulanz. APP ist nicht selbsterklärend und für Bauhandwerker zu kompliziert Review Source NJ Nate J. Account Executive Computer Software Used the software for: 1-2 years ### "Mobile App is Convenient and Easy to Use" October 8, 2020 4.0 Pros Quick submission of expenses through the mobile app allows for quick reimbursements. Cons Would be nice if the pictures of receipts entered would be scanned and auto fill amounts and uber details. Review Source JS Jose S. Application specialist Computer Software Used the software for: Less than 6 months ### "Easy to use!" May 19, 2021 5.0 Super easy to navigate and use, from my very first time hopping in and using it, I knew exactly where to go and click. Menus are visible and clear. Pros It's super easy to use. I. am just a user, so whenever my team has a lunch, it's super easy to get my receipt expensed in the app and get reimbursed for what I paid for. Cons It is super easy to use and get started with. Review Source DZ David Z. software engineer Business Supplies and Equipment Used the software for: Less than 6 months ### "simple expense app" August 10, 2021 5.0 Pros Very easy and intuitive to use, and very easy for reimbursement. Cons I can't really think of any, overall a good product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.