UberConference

UberConference

4.5 / 5 23 reviews


Average Ratings

23 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/year/user
  • Pricing Details
    Or $15 Month to Month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • UberConference
  • www.uberconference.com/
  • United States

About UberConference

UberConference changed online meetings forever by killing PINs and making it simple for people to join. With powerful call controls, seamless screen sharing, and HD calls, its easier than ever to stay connected no matter where work finds you.


UberConference Features

  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

UberConference Reviews Recently Reviewed!

Simple, easy, and affordable conference call and screen sharing

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The pinless conference calls is the best feature of Uberconference and also the dedicated web link for attendees to join via computer mic and speakers.

Cons: I do not have any issues, but one limitation is you have to use Chrome Browser to share your screen.

Overall: I am able to quickly schedule conference calls by simply having people dial my dedicated number and there is no requirement to enter a PIN.

I utilize Uber Conference for all virtual meetings, shared desktops, and conference calls.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Uber Conference is a great alternative to WebEx, which often requires browser updates and plug-ins which frustrate customers and delay staff. Uber Conference works every time without hassling meeting attendees for installs. I also like the fact I can see who has dialed in and logged in with a LinkedIn profile. It's a great fringe benefit for networking. The hold music is pretty hilarious, too.

Cons: I don't have any real complaints. I'd like private branding (which Uber Conference may offer, but I have not explored) but the functionality is great and its easy to use.

Overall: Uber Conference is my go to solution for desktop sharing, conference calls, or virtual meetings. I use it, and most of the executives in my company also use it.

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Loud and Clear

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy, lightweight, conference calls. My biggest pet peave with some of the competitors is put to rest with UberConference. Everything is done in a browser window, there is a very small extension installed, and it only takes seconds to get up and going. Our team uses 3 different lines in order to manage all of our calls. We rarely have issues like we used to with the competitors (bad call and screen share quality, downloading extenions every day, etc). Even some of our customers have startd using it as their go-to platform.

Cons: The one thing I would improve is the ability to go full screen with a screen share. We use a big tv in our conference room and the screen share never fills up the whole screen.

Overall: Easy Screen Share/Conference Calling

Does exactly as it promises - hosts online conferences with multiple joining options

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Screenshare is very useful as it works directly from the browser using a Chrome extension.

Participants can join in multiple ways - chat, voice through the computer, voice through dialing in, and video.

Hold music is hilarious!

Cons: Screenshare doesn't allow remote control. It's not really a major issue as it's conferencing and not a support/troubleshooting service.

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Use UberConference for all of my conference call needs

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I LOVE the easy, copy/paste function for sharing the call info and I think the custom waiting room music was brilliant and just downright amazing

Overall: I wish that there was another custom song to play when I'm waiting on the phone for a really long time

UberConference is a great tool for group teleconferences.

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: UberConference is a great way for meetings, especially for a mix of in-person and virtual attendants. The ability to have multiple screen sharing sources, and integrated audio feeds from each user, makes sharing diverse meeting content very easy.

Also, the ability of users to call in by phone or by computer is helpful, especially for frequent travelers.

Finally, UberConference is light. It is very easy to run in a background tab of your browser as you work on assignments, and then tune into meetings when necessary. Contributing to dynamic meetings is simple and effortless.

UberConference is a great choice for organizations that need a flexible teleconference platform.

Cons: Uber Conference can be awkward, when it comes to the UI. That said, it does what it needs to just fine. Not too many bells or whistles, but that can make things seem clumsy.

Also, and this is a major annoyance, UberConference plays very irritating music while users are on hold. Unfortunately, there is no way mute it in the program, other than just muting your speakers. That means you might miss the beginning of the meeting, as you can't hear when it starts. That is by far my biggest complain from the last 2 years of use.

Overall: UberConference provides a flexible platform for meetings across a virtual and in-person team. Not only does it give users a way to share dynamic content, but it also gives meeting administrators control and record-keeping capabilities.

Conference calls and international dial-ins made easy without a passcode

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: No passcode required. Other conference call lines require complicated passcodes and dial-in info. International accessibility is easy and free. Recordings easily accessible and downloadable from the website.

Cons: Issues with use from certain countries. Hold music options are pretty rough. Not much training on the extra bells and whistles.

Overall: Increased conference call efficiency. Cheap and easy international calls.

We had a couple of staff members away for an important meeting and Uber Conference made it happen

Sep 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: once we had it running, the conference was very easy to run and continue. We did not experience any issues

Cons: it does take a little exploring to figure out how exactly to use the program. After about 10 minutes we were able to get everyone on board and ready to get going.

Easy to set-up, easy to use and uncomplicated to use with other non-users or new users.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've tried different web-conference systems with different experiences but uberconference provides a great overall package. Easy to use, with a minimally cluttered user-interface and worked seamlessly, even with 'international' calls. Call quality was on average better than other services I used (though depends on many other factors). I also liked the fact that you don't need pins to enter a conference, which can lead to some troubles (worst case, someone uninvited randomly joining your call). I cannot say much about all the features, because I did not need them. But for me it is just the simplicity of making a conference, inviting, talking and ending it without having to really think much about the whole process.

Cons: With the software itself I did not have any major issues. The one thing I did not like was the automatic and somewhat constant emails, even after some time of not using it.

Overall: Easy to set-up conference. People who I invited to join, usually also had no problems, even for new users and just the simplicity of making simple conference calls (no word for the other features).

The best free (and paid) conference software

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Uberconference is very, very easy to use. You dont really even have to schedule a meeting, just tell everyone to call in or visit the url at the same time and it'll work. Plus the number and url don't change, so as long as you don't have concurrent meetings, it makes it much easier. The interface is attractive and intuitive and the call quality is excellent.

Cons: There's very little I don't like, but it would be nice if it would record each audio track separately. But that's an extremely rare use case so I don't expect it to be implemented soon.

Overall: It's just a very simple conference solution that meets our needs very well.

HORRIBLE CUSTOMER SERVICE. Representatives do not respond to questions.

Aug 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The dashboard is easy to use. However, I wish I could call in with my computer. I tried contacting UberConference support about this but my issue remains unresolved and support seemed wholly uninterested in helping me.

Cons: I have been unable to sign in from my computer as a personal user. Even after I log out of my company account, every attempt I make to sign in/call in/log in with an email address NOT associated with the company account fails. I am simply taken back to the UberConference home page. A representative said that it is because I was trying to sign in with my company account-associated email, which I have NOT been doing. S/he also said that if I have an email address associated with our company account, I would not be able to start another account with the same email address. This is also NOT true. I was able to start another account using the exact same email address. These two instances of being given false information leads me to believe that the customer service representatives have NO IDEA what they are talking about. I have also been having a technical issue where my microphone passes the call test but is unrecognized during an actual call. The representative I was corresponding with about this issue STOPPED responding to me one week ago, WITHOUT resolving the issue! HORRIBLE CUSTOMER SERVICE.

Perfectly fit our needs

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Uber conference was really easy to set up. They offer both a free and Paid version. The free version allows you a lot of the convenience of the paid version but does have certain limitations. The free version only allows up to 10 callers at a time but you are able to schedule meetings online and have online account access as well.

It is really easy to set up this account and get people the information for the conference calls.
This software has worked perfectly for our companies needs

Cons: We did have some trouble in the initial setup and understanding who had to put in a pin and who didn't. We may have missed something in the guide. We have had no real issues with this software otherwise.

Fantastic system for webinars and conference calls

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We've been using uberconference for over a year now and love the system. It has made doing webinars and conference calls much easier, and the system feels modern, simple, but still robust enough to use for all kinds of purposes. We've used the conference line just for phone meetings when we haven't had the need for an actual webinar. Also, we love the call-in waiting music! It lightens the atmosphere with a comical song about waiting for a conference call.

Cons: I can't think of any real con I can say about uberconference. I've been really pleased with the way they have simplified conference software, made it mobile-friendly, etc.

Overall: Created an easy way for my clients to join webinars (without downloading software)
No dial-in pin numbers
Mobile-friendly
Easy to use

Much easier than others!

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about Uber Conference is that I don't need to worry about PIN numbers. I also like the hold music, its catchy. I find myself singing it later in the day after I've heard it.

Cons: I haven't found any negatives as of yet. I've only been using for a few months but I like everything better than the previous one we used at our company.

Overall: Ease of use.

Super tool for quick conference calls / virtual meetings from anywhere

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's really easy to set up. I like the follow-up email that is sent after each conference with a recap of length and attendees. It's very easy to use as well.

Cons: I would love to see a recording option. Also, I don't always like that it shows your given location and such which is good but sometimes I wish it would just say your name and not disclose that information.

Super easy to use and set up!

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like this product as it is easy to use from my end, love the screen share, and there is rarely any lag issues with the sound or display.

Cons: I find that it is hard to figure out at times for the other user, ie. they need to be on chrome, they aren't clear if they should call in or sign in with their computers. Also, I wish there was a mute on the hold music.

Exactly what we needed to set up calls with our clients

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, breeze to set up. The call quality was much better than other web conferencing platforms.

Cons: Requires Google Chrome for screen sharing. The mic/speakers sometimes don't connect. The on-hold music doesn't turn off automatically, requiring me to turn it off.

Overall: Easy video calls with clients without requiring too many hardware or software requirements

Great software, some caveats

Apr 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great overall, super easy to use and connect. The only things I don't like is that it leaves a browser extension embedded within, and the login procedure could be streamlined more.

Quick and easy to use

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Having custom phone numbers (without needing a PIN) and a convenient web interface makes Uberconference really easy to use for me and for people on my calls.

Free Meetings with UberConference

Feb 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: UberConference is free. For a free system, it does well well for allowing large groups of attendees to join and converse with personal meeting dial-in numbers.

Cons: It doesn't have many features. It's simple drop-in and drop-out conferencing.

Overall: UberConference is a simple tool that allows for easy scheduling and creation of conferences at any moment.

Recommendations to other buyers: Fantastic tool for simple and free meetings.

Best Conference Call Solution on the Market

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Uber is an outstanding solution for conference calls. One number, no pin numbers or access numbers to have to deal with. The SMS feature lets me know when my participants have joined. Great features and it works every time.

A viable alternative to the more popular choices.

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We started using UberConference about 6-9 months ago. It is good quality, easy to use and feels more professional than other software.

Uber Conference has changed the way I talk to clients

Jan 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Uber Conference is a great tool I use to talk to all my clients when I am unable to see them in person. With the ability for them to see my screen and hear me talk is great as I do a lot of design work which needs to get proofed before it goes live.

One big plus is they don't need to download any software to join the conference. All they need to do is click a link.