# Page 6 | Dialpad AI Meetings Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Dialpad AI Meetings the right Video Conferencing solution for you? Explore 601 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157843/UberConference/reviews --- Dialpad AI Meetings 4.5 (601) [View alternatives](https://www.capterra.com/p/157843/UberConference/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 6 - Reviews of Dialpad AI Meetings ## Showing most helpful reviews Showing 126-150 of 601 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Mindy V. Owner Accounting Used the software for: Less than 6 months ### "Brand new - But LOVE it!" March 18, 2020 5.0 Pros The reviews from colleagues and clients. After asking almost everyone I know that utilizes conferencing programs, I heard over and over that Uberconference was the most reliable. I love the fact that you can set your music and intro to the calls. The image is very clear and the fact that I can record the calls and get a transcript is awesome! I also love the fact that it pulls positive and negative comments from the call so you can focus on those areas later is really good. Cons It was a little complicated to deal with Dialpad as the support and recording program. I had no idea why I was seeing another program in the support and the backend of the software. You should be notified of this when you join so you know what to expect. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Dialpad AI Meetings Reliability Switched from [FreeConferenceCall.com](https://www.capterra.com/p/130969/FreeConferenceCall-com/) Needed a more robust system that had a more professional look Review Source VR Verified Reviewer Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Free conferencing! " October 11, 2018 5.0 Pros Simply one of the best free conferencing call. The audio is clear. I love the idea that it does not require you any pin to join the conference. You won't need to memorize the pin or locate where you saved the pin to start conferencing. There will be a sound to alert you once somebody is joining the conference. Cons Since there is no pin, anyone who knows the extension can simply join, and you will have no idea who it is. So it's not good to discuss confidential information. Review Source Joe R. Vice President of Marketing Services Marketing and Advertising Used the software for: 2+ years ### "Very good conference calling solution" April 23, 2019 5.0 Pros It's great, and for a lot of use cases, it's free. Cons Nothing really - it does what it promises. I have not spent a lot of time with the more advanced features, however. Review Source LH Logan H. Parent Coach Individual & Family Services Used the software for: 2+ years ### "SO easy to use " July 1, 2022 5.0 Pros I love how easy it is to record sessions and the app is easy to download and use quickly. They are emailed to you immediately after to have them to rewatch and send to others Cons It is difficult to set up meetings with more than one participant without being an administrator Review Source VR Verified Reviewer Digital Technologist Design Used the software for: 2+ years ### "One more conferencing solution, but no video" February 1, 2019 4.0 We used it for a while, but eventually ended up migrating to other services that had more complete offerings. Pros Easy to use. Super easy to use. For both the host and the client, its almost brainless. Cons Call quality is not great, nor reliable. They are constantly improving it, so maybe its great by the time you read this, but my experience has been spotty. Also, no camera. So if you need a video call, you have to go find another service. That gets annoying. The join screen asking for a LinkedIn account is confusing for some people (even though its marked "optional") Review Source Sarah A. Account Supervisor Marketing and Advertising Used the software for: 1-2 years ### "UberConference is a great tool! " November 12, 2019 4.0 UberConference is the best available option for the price point. It's easy to use, very customizable and well-designed, both esthetically and the for user experience. We love it on my team and any issues we've had we've been able to quickly and seamlessly work through them with the excellent customer service. Pros Using UberConference is extremely easy to use, reliable and helpful when meeting with clients in different areas. It is very customizable and allows me to use different tools for different meeting types. Cons The scheduling function of this software is not very intuitive and is also not very reliable. There were times when I would send invites through the software and some clients wouldn't receive them... very frustrating! Review Source JW Jon W. Senior Sales Representative Computer Software Used the software for: 1-2 years ### "Using it for Daily Meetings and Demos" December 18, 2018 3.0 Pros For large group meetings which require screen shares and video conferencing HighFive is a home run. I also love the ability to have my own custom URL making it super easy for anyone to join the meeting. The record meeting functionality is also great for sharing to people that have missed. We also have it set up in conference rooms making it easy to cast directly to TVs. Cons No ability to boot people from meetings that are not supposed to be in there. To ability to toggle the other person as unmuted (they must do it) when they are muted. Also, it is rather laborious to join meetings and can get very confusing for someone that is not familiar. Go-To Meeting and Join.Me are much better for that. Review Source KP Karen P. Computer & Network Security Used the software for: 2+ years ### "Constant bugs and quality issues" June 25, 2019 1.0 Used to be my go-to service for work conferences with Fortune 100 to individual clients. Intuitive UI, high quality voice and visual, really a gem. Now, trash fire and evil customer support. Pros When this service first launched, it had great stability and fantastic user experience. Now it is a trash fire, and worse, customer service is horrible--doesn't listen, shoves article text to you that does not address the issue, not helpful, not even nice. Cons Doesn't work any more. Bugs that make it unusable and unreliable. Skype, Zoom, Hangouts, anything is better than this service now. Review Source VR Verified Reviewer IT Project Manager Used the software for: 2+ years ### "Once we found UberConference there was no looking back" July 9, 2018 5.0 Pros I just love how easy it is to login to the site and set up meetings that email all attendees with an Outlook calendar invitation with the relevant information. It's also very handy that you can set it up with a number that does not require a pin number for entry because who has time for that. Cons We've had a few overlaps when others have forgot to close out the conference or used the number we had sent out ahead of us. This was fixed with some internal workflows but wasn't intuitive at first. Review Source VR Verified Reviewer Managing Partner Used the software for: 2+ years ### "Conferencing Software without the Hassle of Downloading" April 4, 2018 4.0 Simple conferencing software without the hassle of a download. Pros We've used UberConference for a number of years now and prefer it to the alternatives on the market for it's simple process of getting on a call, recording options, and the free option is great for a small team. Cons The Google extension is needed in order to get on a web call so if you have an older demo you are prospecting, they may not fully get it the first try. But it's a way better alternative to downloading a large file onto your desktop. Review Source VR Verified Reviewer ops director Real Estate Used the software for: 6-12 months ### "better than others!" January 8, 2020 5.0 it helps us keep connected and have virtual screen share troubleshooting or training calls Pros modern, easy to get into a call. Call quality is good and the service is affordable for what we receive. Love that calls are recorded Cons wish it integrated more with outlook. Sometimes difficult to get screen sharing started with all users. Annotation features would be great. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Dialpad AI Meetings we already have microsoft outlook platform Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) not as modern Review Source Kamil R. CEO & Founder Used the software for: 1-2 years ### "Great conferencing tool" March 8, 2018 5.0 I can easily connect with people around the globe for free. Pros I use it for demo calls - the great thing about it is that you do not need to prompt attendees to install anything, they can dial in with their phones and it all comes with the free package. Cons Well, the free package comes with a price. Review Source VR Verified Reviewer Customer Success Engineer Computer Software Used the software for: 6-12 months ### "Disconnecting Issues Abound" April 2, 2019 2.0 Pros We loved the concept of this software and the fact that we could easily connect with prospects, customers, and other team members. Cons It continuously dropped calls, the price was pretty high compared to other solutions. We struggled greatly with the software as we would miss key meetings due to dropped calls and had to resort to taking them via phone when we really needed to screen-share with our customers and prospects. Review Source VR Verified Reviewer Senior Executive Recruiter Management Consulting Used the software for: 1-2 years ### "Free conference calls with a visual interface" February 27, 2018 5.0 Connecting has never been easier. Pros UberConference doesn't need a secret code to control the call and is one of the great ways to share slides Cons I haven't experienced any issues from using UberConference before. But as per other recruiters, sometimes they have connection issues. Review Source Suzanne Y. Director, Digital Marketing & Streaming at Elektra Music Group Music Used the software for: 2+ years ### "Reliable and great value " September 12, 2018 5.0 Pros I’ve been using UberConference for years and no one has ever had an issue dialing into the call or with call quality. It’s cool that it sends you a recap afterwards of all the numbers that were on the call as well as how many minutes each person spoke for. And this is only the free version! Cons The hold music is that guy singing about being on hold which was funny at first but gets old. However I think if you have a paid account you can change it. Review Source VR Verified Reviewer Team Leader | Senior Software Engineer Computer Software Used the software for: 6-12 months ### "Great features and ease of use on different devices" March 8, 2018 4.0 Pros We use HighFive on the phone, computer, and TV with the professional packages and devices for sound and video and the experience is very good in terms of setting up a meeting which is pretty simple. Also, the sound and cameras are very accurate and of an high quality. Cons The thing I like the least about this software is the fact that it should be more stable since we lost connection more times than we like. Review Source TB Tess B. Business Operations Computer Software Used the software for: 2+ years ### "Very glitchy " May 27, 2021 3.0 Overall it was fine, but we switched to Zoom/Zoom Phones as we needed a more robust solution that would grow with us and Uber Conference wasn't evolving fast enough. Pros Uber Conference was convenient as it was a good alternative to Zoom but it provided a lot of problems as it has less features. Cons The calls would often drop and it would provide issues when each person only has one meeting room so other clients would join. There were also limited integration options for call tracking and international calls were difficult. Review Source FL Felicia L. Programs and Operations Manager Used the software for: 6-12 months ### "HORRIBLE CUSTOMER SERVICE. Representatives do not respond to questions." August 15, 2017 1.0 Pros The dashboard is easy to use. However, I wish I could call in with my computer. I tried contacting UberConference support about this but my issue remains unresolved and support seemed wholly uninterested in helping me. Cons I have been unable to sign in from my computer as a personal user. Even after I log out of my company account, every attempt I make to sign in/call in/log in with an email address NOT associated with the company account fails. I am simply taken back to the UberConference home page. A representative said that it is because I was trying to sign in with my company account-associated email, which I have NOT been doing. S/he also said that if I have an email address associated with our company account, I would not be able to start another account with the same email address. This is also NOT true. I was able to start another account using the exact same email address. These two instances of being given false information leads me to believe that the customer service representatives have NO IDEA what they are talking about. I have also been having a technical issue where my microphone passes the call test but is unrecognized during an actual call. The representative I was corresponding with about this issue STOPPED responding to me one week ago, WITHOUT resolving the issue! HORRIBLE CUSTOMER SERVICE. Review Source MR Michael R. Senior Media Buyer Marketing and Advertising Used the software for: 2+ years ### "As easy as possible for hosting a meeting" December 4, 2018 5.0 We have been utilizing this program for a few years, and I have never had issue that turns me away from utilizing the platform. Pros Unlike most other meeting tools, UberConference is so much easier, and quick to use. There is no software to download, no wait time to get started. As long as you schedule things out ahead, the meeting is done and ready to go for everyone involved. Cons We have had random times where if everyone calls in at the exact same time, especially before the host, some calls can get dropped. Review Source Juni L. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Go-to conference calling" December 19, 2018 5.0 It has helped us not to pay for extra services just for conference calls. We used ReadyTalk before. Then someone asked me why we were paying monthly bills for conference calls. It was just always done this way so then I asked our IT director for reliable free options. He and his colleagues agreed that this was the best choice. And it has been. Pros Free conference calling for all your business needs. It's very easy to use and you even have your own choice of "hold" music while you're waiting on the line for other callers to call in. On the web dashboard you can even see who is calling in. It shows their number and location. Cons This is not a con for ME and my company in particular but you cannot have more than 10 people per conference call so that would be a con for other people who need more than 10. You can have more but you would have to upgrade to a paid account. Review Source AN Anita N. Chief Strategy Officer Program Development Used the software for: 2+ years ### "We Love UberConference" August 13, 2019 4.0 We buy and sell to customers internationally so it's been very useful. Also, one of our partners cannot always make morning calls so the recordings are very helpful. Pros One, it's free. Two, it's very user friendly. Three, it's international. Four, the calls can be recorded. Cons Sometimes it's hard for some folks to connect but I assume that has more to do with their cell service than UC. I wish that invitees could RSVP. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Dialpad AI Meetings It's free service is excellent. Review Source VR Verified Reviewer Marketing and Social Media Marketing and Advertising Used the software for: 1-2 years ### "Easy to use and reliable" December 21, 2018 5.0 Overall, the experience has been great with Uber Conference. Would highly recommend Pros Our company is located all over the world - so we are constantly trying to find new platforms to try to connect. We have used things such as SLACK, Skype and Google Hangout, but usually with those platforms, once you have more than 4 or 5 individuals on the call, it gets very laggy. With UberConference, however it does not. Screen sharing just works, and audio is always very reliable. Cons The only thing I would change about this is to have the option to take the screen full screen - especially when video or sharing screens Review Source Paras D. Associate team Lead Information Technology and Services Used the software for: 1-2 years ### "High five is tool to set you business meetings" May 4, 2019 5.0 Overall experience is very satisfactory. Pros Connecting with phone calls I liked most. it gives me immanence capability to join any meeting even when I do not have internet access. Cons In new UI it is not visible who is the speaker unless you click left panel. Review Source Nathalia A. System Specialist Internet Used the software for: 1-2 years ### "Splendid product with so many useful features" December 12, 2019 5.0 For me this useful software is best for any kind of organization whether they make web conferences on daily basis or on weekly. Pros Handling personal as well as professional communication is now convenient through it. Tracking system of this application is immense useful to track every sort of meeting or even to locate anything in my system. Additionally, this product is so much easy to install without much effort to use it on any sort of device. Cons Everything is quite intuitive and unique in it which is making my working life bearable. I am not having anything to complain about it. It is always proved to be helpful and useful to me. Review Source VR Verified Reviewer Content Specialist Financial Services Used the software for: 1-2 years ### "As a writer, UberConference is great for recording interviews." April 10, 2018 4.0 Easy to use conference calling, perfect for recording calls, and love having my own conference line so I don't have to give my personal number out. Pros I love that UberConference allows me to use my phone or laptop. The UI is great - I'm able to see who is on the call, where they're calling from, etc. if I'm viewing via desktop. I love that I can record and download calls, making it easier reference interviews and information discussed. We use UberConference for all our client calls. Cons My only compliant is the quality of the audio. Sometimes it cuts out, lags, etc. making interviews difficult. Review Source Similar Products Featured