--- title: "JustCall Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is JustCall the right Call Center solution for you? Explore 225 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157853/JustCall/reviews/" page_type: "reviews" language: "en" --- JustCall 4.1 (225) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of JustCall Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews Jk John k Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift.“ February 17, 2026 Jk John k Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need.“ February 17, 2026 Jk John k Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief.“ February 17, 2026 RP Ross P ownerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they sent a lengthy email threatening their legal team to get involved after rendering 0 services.“ November 14, 2025 Zachary P Associate DirectorReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are far better aligned with modern SaaS expectations.“ January 28, 2026 Drew H PartnerAccounting, Self-employedUsed the software for: Less than 6 months. “The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation.“ April 10, 2026 Jk John k Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day.“ February 17, 2026 Drew H PartnerAccounting, Self-employedUsed the software for: Less than 6 months. “Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements.“ April 10, 2026 ## Showing most helpful reviews Showing 1-25 of 225 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Heather T. Medical Receptionist-Medical Assistant Hospital & Health Care Used the software for: 2+ years ### "THOUGHTS ON JUSTCALL" August 19, 2024 4.0 I worked as the front desk receptionist for an oncologist. I spent a lot of time scheduling and rescheduling our patients, which was crucial for treatment appointments and tests. The appointment management aspect of the program was highly successful! Pros Simple setup and an easy-to-use UI are two things that users like about JustCall. It's a pretty basic program. Cons Occasionally dropped calls or poor quality. It's not frequent, but sometimes happens Review Source JS Josh S. IT Coordinator Legal Services Used the software for: 2+ years ### "Simple and efficient" March 24, 2025 4.0 Overall, it was a decent experience. With some improvements to the dashboard, it could be a great tool. Pros Easy to manage; can see the status of all users Cons The platform is not very intuitive; had issues navigating the dashboard Switched from [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) We use Zoom for nearly everything else; the integration is seamless Review Source RD Robert D. VP Capital Markets Used the software for: Less than 6 months ### "Absolutely terrible, if you value your time or dollars run as fast as you can away." March 21, 2025 1.0 I signed up for JustCall with the intent to evaluate the platform for my team of eight users. What followed was a frustrating and time-wasting experience that ultimately led me to abandon the service entirely. Despite upgrading to a Pro plan that advertised 1,000 included minutes, I was blocked from making calls due to a negative credit balance. The support team’s explanation was convoluted at best — citing a mix of free trial credit usage, unclear billing practices, and a requirement to maintain a minimum account balance, even just to access the bundled minutes. My questions were repeatedly sidestepped or answered with generic responses that did not address my core concerns. The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I was told this usage depleted my credits and prevented me from using the service I had just paid for. Worse, the billing system lacked transparency. There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal team. It’s unacceptable to require customers to pay for something they can't monitor or verify on their own. After spending hours trying to get clarity and encountering more confusion than help, I’ve decided to move on. JustCall lost my business and any future potential for our team. I wouldn’t recommend this platform to anyone expecting a straightforward, well-supported, or transparent VoIP solution. Pros Unfortunately if there are any positives, they would not overshadow the absolutely terrible experience provided by this company. Cons The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at the very least willful gross negligence. Review Source SP Sergio P. IT Manager Marketing and Advertising Used the software for: 6-12 months ### "Loving the SMS Experience" October 1, 2024 5.0 Overall, we couldn’t be more pleased with the results. The SMS automation through Justcall has enhanced our ability to stay connected with our clients while saving us time and resources. At HIE, we're all about efficiency and customer satisfaction, and Justcall has proven to be the perfect tool to help us achieve both. Pros At HIE, we’ve recently integrated Justcall to automate our SMS flows, and the experience has been nothing short of transformative. Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process. The automation features have not only increased our efficiency but also allowed us to maintain a personal touch in every message. From scheduling follow-ups to handling bulk messages, Justcall has given us the flexibility to customize and optimize our communication strategy. The platform is intuitive and offers a range of features that cater to our specific needs. Plus, the analytics have been invaluable in helping us fine-tune our approach and maximize engagement. Cons One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages. 😅 With so many people writing in, it can feel like finding a needle in a haystack! We love the automation Justcall provides, but when it comes to searching for a message, it’s a bit of a hassle—especially when you're juggling a ton of conversations. It’s like scrolling through an endless sea of texts! A more streamlined search feature would make a world of difference for us. Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing JustCall Because of the sms solution, is flexible and integrates well with Zapier Review Source AL Angie L. Recruiter Oil & Energy Used the software for: 1-2 years ### "Efficient text messages company!" January 8, 2024 5.0 My overall experience for over a year has been good! I like JustCall a lot and I plant to continue to use it!! my business has been affected in a positive way thanks to JustCall! We have seen good results and financially has been affordable for us! Pros I like how convinient it is for me to reach out to candidates! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around. Cons I would say, customer service should improve. Alternatives considered [TextCortex AI](https://www.capterra.com/p/236373/TextCortex-AI/)[DiscoverText](https://www.capterra.com/p/151927/DiscoverText/)[Text Request](https://www.capterra.com/p/167015/Text-Request/) Reason for choosing JustCall JustCall offers a variety of options according to our needs! Switched from [Grayscale](https://www.capterra.com/p/200491/Grayscale/) Grayscale only offers a yearly plan, which it was not convenient for us. Review Source Response from SaaS Labs January 12, 2024 Wow, your feedback absolutely made our day, Angie! Your appreciation for JustCall's convenience and flexibility warms our hearts, and we're thrilled to hear it's helped your business thrive. We hear you loud and clear about customer service. We're constantly striving to improve and your feedback fuels our efforts to provide even better support. We're so happy to be a part of your success story and look forward to supporting your continued growth with JustCall! Cheers! SB Stefano B. VP Operations Retail Used the software for: 2+ years ### "Excellent solution and excellent customer support" July 26, 2023 5.0 I had numerous interactions with their customer support and I find it simply excellent. I had cases of them working with their developers to fix an issue we were experiencing with an integration. I also had them actually release an integration few weeks after I asked (our ATS). Lastly, they keep regularly and proactively updating about other things I asked. Their customer support is simply excellent, responsive and reliable. Pros Justcall integrates incredibly well with a large amount of other Saas. Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that (incredibly?) remains something very unique. Most other solutions do voice but not texts and if they do texts it is only through their own dialer but info doesn't flow to the core Saas that originate the communication. With Justcall we have the ability to see all conversation regaridng of medium in a single place, be it a candidate conversation in our ATS or a support interaction in our CRM/ticketing system. It works and it work well. Cons They seem to be moving to new plans that include unlimited calls but for our user case that is not the best. I have relatively many users for a relatively low traffic so I prefer to keep paying phone traffic separately. Not an issue for us as we remain in the old plan, but something to assess. Most other solutions in the market beside Twilio will likely also have an unlimited calls options by the way. Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[Aircall](https://www.capterra.com/p/184709/Aircall/) Pulling texts, voice, voicemail, missed calls in the same thread as part of integration with our systems. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Do not use. It's practically still in beta. " October 22, 2022 2.0 I don't recommend JustCall for anybody serious about getting a good dialer. Just spend a few extra dollars per month and get something that works as advertised. Tons of broken/unreliable features, and they obviously know it. Most complaints get routed directly to DEVELOPERS, which is a sign of an unfinished product. This company is based in India, which is notorious for taking unfinished/unpolished SaaS to market too early. It's also why they ask for videos of everything, so they can constantly fix the next broken feature.Support is fast but mostly useless; they need a video so they can send it to a dev, and then tell you that nothing was ever broken 3 days later. So you're basically paying them to be their beta tester.This software is PURE trash for live transfers, especially if you want to track your stats relating to them. The feature is so poorly executed, that it should be removed. I spent almost a month on support calls with no resolution in the end. We couldn't even get the custom wait music to work. This is an unfinished product and cheaply made. Pros The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat. Cons Marketed as a finished end-to-end product, but it's perpetually broken. It's practically still in beta. - Most of the features do not work in JustCall. - The Admin seat is full price, even if the admin makes no calls. Total waste of $$$.- You can't upload custom wait music in the Sales Dialer, and the wait music they provide by default is an awkward 4-second loop. - Transferring a call COMPLETELY breaks the reporting and analytics. If your business model relies on transferring DO NOT use this software.- Some of the support agents don't know the software that well. My onboarding person didn't guide the call properly, and I had to go through another onboarding session to get a simple question answered.- Anytime you have an issue, you'll be asked to reproduce it and create a video for it. I've never seen a software company do this so often. It's very inefficient, time-consuming, and unprofessional. It's what a BETA tester would ask, not a supposedly established SaaS company.- The software is unstable due to the poor network it's on; they try to gaslight you when you complain about dropped calls. I have a 400Mbps/20Mbps connection. That's fast. My agents have 40Mbps/5Mbps connections. We switched to PhoneBurner, which only needs a 5Mbps/5Mbps, and have been blazing through calls without fail. Alternatives considered [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Reason for choosing JustCall JustCall did not win my business, it lost it. I gave it a chance due to its cheap price, but in the end, JustCall was a waste of money. I regret the decision. I have switched to PhoneBurner, and it's been absolutely perfect for my business. Just pay the extra money and get PhoneBurner. Review Source Response from SaaS Labs November 8, 2022 Hi, I regret that your experience with us has not met your expectations. Customer satisfaction is our top priority and this is not reflective of the experience we'd like you to have. Can you please share your email id or write to us at help@justcall.io so we can schedule a call with our product team to understand what went wrong with you and help your business with our product in the future? VR Verified Reviewer Director Computer Software Used the software for: 6-12 months ### "Changes the way you sell and manage" May 15, 2019 5.0 The customer service team are fabulous and flexible. They are consistently updating the software and understand each client will have slightly different needs. I have watched JustCall change the way salespeople work, for the better! Pros It visually integrates well with our CRM Easy to use in the CRM set up Being able to review calls, and see the call & SMS activities makes it easy to train staff as well as ensure the tasks are being completed. This also means we can review a conversation making our next call a more productive one. Cons I just which the Premium package was more cost effective for teams and there was an SMS template functionality Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/)[Toky](https://www.capterra.com/p/156115/Toky/)[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) Reason for choosing JustCall A far better in-depth integration with Pipedrive than all the others and the staff are willing to listen to feedback and continue to grow the software. Review Source Response from SaaS Labs May 16, 2019 Thank you so much for sharing your kind words and review. We do have SMS Template functionality. You can save text messages as templates and use them to reply quickly. Here is more information: https://justcall.io/updates/manage-saved-replies/ Hope this helps. VR Verified Reviewer VP of Logistics Consumer Electronics Used the software for: I used a free trial ### "Can't port existing number" September 30, 2020 2.0 Didn't get past the free trial, because we couldn't port our existing phone number. Pros It looked like there were going to be some great features, including transcribed voicemail, IVR and more. Cons We couldn't port our existing customer service phone number. The only option was to use a number that was sold through JustCall. We have our phone number printed on product manuals and packaging, so there is no way we could have gotten a new number. That eliminates a lot of potential users. Alternatives considered [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) Reason for choosing JustCall I liked the features of JustCall more than the others, but the inability to port a phone number excluded us from continuing past our free trial. Review Source KK Kerry K. Sales Agent Real Estate Used the software for: 2+ years ### "JC Review KK" July 24, 2025 5.0 Overall very good, very few technical issues and is a huge step up from the program I used previously. Pros It is easy to use and integrates well with other platforms. Overall in my experience it would be highly recommended. Cons I dont really have any cons that I can think of. Occassionally the app will continue ringing on my pc when I have answered a call from my cell phone and I have to close everything out to get it to stop. Review Source RV Ramona V. Office manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "It’s good but could be better " January 24, 2024 4.0 When there is a concern it takes a long while to get help and they don’t get back to you with updates. New features are nice but there should be more Pros I like the ease and how they are constantly trying to upgrade what they do Cons Customer support is not always helpful and not always around Switched from [Call-tracking](https://www.capterra.com/p/179153/Call-tracking/) Issues with mobile programming — this has it where the app works with not against Review Source Response from SaaS Labs January 25, 2024 Thank you Ramona for your feedback. Appreciate it. We strive to be there for you whenever you need us, and we're truly sorry if that wasn't always the case. We're actively working to improve our response times and communication channels, so you can always reach a helpful representative quickly. JN Joanne N. Scheduling Manger Consumer Services Used the software for: Less than 6 months ### "Easy To Use For High Volumes" April 18, 2024 4.0 Pros Quick customer support, easy to use and the integrations works well that we use it with. Cons When creating a new message to a client it is not as easy as other platforms to see the message history. It is less efficient for us in this regard. Switched from [Salesmsg](https://www.capterra.com/p/160386/Salesmsg/) Support was better with Justcall we used both platforms and switched everything over to Justcall now. Review Source Response from SaaS Labs May 14, 2024 Thanks for the detailed review, Joanne! We're glad JustCall is handling your high call volumes with ease. Our fast support team and user-friendly interface are definitely what we strive for. We appreciate you highlighting the seamless integrations with your existing platforms. We understand your point about the message history review process. Our product team is constantly looking for ways to improve the user experience, and your feedback is valuable. We'll be sure to keep you updated on any improvements in this area. Thanks for switching to JustCall, and we're happy to have you on board! Cheers! VB Vanessa B. Coldcaller Automotive Used the software for: 6-12 months ### "User-Friendly JustCall" October 15, 2024 5.0 I like how easy it is to use and never had problem with it so far. Pros It's really easy to use for a new user like me. The navigations are smooth and settings are easy to understand. Cons It's only when it sometimes lags, but it could be because of my internet connection, too. Review Source JD James D. Studio Administrator Arts and Crafts Used the software for: 1-2 years ### "Just Call: A Review for Businesses" September 5, 2023 5.0 I believe that my experience with Just Call is a roller coaster ride. There were times that my usage was at the lowest because of the conflicts and confusion I have encountered but there were times as well when it is easy to use. Pros One of the things that I love Just Call is the user-friendly interface. Moreover, I also like how it integrates with other websites just like Pipedrive (for the leads) and make.com (automation). Also, we suggested a feature last time that can mute the call while we get the credit card information of clients and it worked. Cons What I like least about Just Call is the unclear and misguiding instructions coming from their team members. The suggestions and instructions of the first member is different from the second one which makes the client confused. Also, there were times when I went back and forth many times with them about our business registrations but we still ended up being rejected despite following their instructions. Reason for choosing JustCall Not Applicable Review Source Response from SaaS Labs January 5, 2024 Thanks a bunch for sharing your thoughts, James! We're thrilled you love the user-friendly interface and how seamlessly we integrate with Pipedrive and make.com. It's fantastic to hear our team successfully implemented the call muting feature you suggested. We're sorry about the confusion caused by conflicting instructions – that's not the experience we aim for. We're actively addressing this to provide clearer guidance in the future. Your feedback means a lot, and we're committed to making your journey smoother. If there's anything specific you'd like to discuss or improve, we're here for you. Cheers! EB Erinn B. Client Service Specialist II Accounting Used the software for: 1-2 years ### "JustCall overall good product" July 19, 2024 4.0 Pros I like justcall because anyone on our team can login to the browser and see which team member is on the line and see who they are on the line with. We also utilize the fax feature which is convenient to have all on one login. We also use the texting feature a lot with our clients which makes it easier to communicate with certain clients and it is through the business number and anyone on our team can reply/ see the messages which is helpful. It also records the calls that way you or a coworker can go back and listen to conversation. It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one spot. There are a few things I have asked on customer support normally answers fast if you have any issues and follow up always. We use this app Everday as our main source of communication besides emails. We also are able to schedule the lines to be ring only during our office hours which is also very convenient. Cons A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail. This would be a nice feature for when someone is on the line already or just can't take the call at that moment instead of it ringing to their line. Another thing I think with the faxes is that it doesn't send you a confirmation of the fax once sent. Review Source AN Aaron N. Founder Information Services Used the software for: 2+ years ### "Gotta love them but at a distance" March 23, 2024 4.0 Average experience and have wanted to leave but can't find a platform that offers what it has. It's have the best but 3 different platforms or settle with Justcall which has it all but is an average product with bugs I have to deal with on a DAILY basis. Pros I love the fact they have everything I am looking for in a call and SMS platform. Cons There are so many bugs and spam issues. They have quick support but it's challenging to work with their support team because you'll be talking to one person and then hours later they get off their shift and you're explaining the issue to someone else. I currently have a support ticket 4 days old with 5 different support reps who still don't understand my initial issue (even though it's in the chat thread). Reason for choosing JustCall Just call has all the solutions in one platform Review Source VR Verified Reviewer Revenue Operations Specialists Banking Used the software for: 6-12 months ### "JustCall for SMS and Hubspot" June 15, 2023 3.0 Pretty okay, for the price if you really are looking for SMS I think it would make sense just don't expect an A+ product Pros We mostly got JustCall for the SMS features which worked as intended. The Hubspot integration into the workflows was great. Cons Call quality, calls occasionally would drop and it wasn't the easiest to setup. A lot of complaints from reps on ease of use. Alternatives considered [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing JustCall Price Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Price and SMS Review Source Response from SaaS Labs June 20, 2023 Hi there, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. Thank you for taking the time to share this with us. It means a lot to our team. JM Jill M. Program Success Manager E-Learning Used the software for: 1-2 years ### "Errors/glitches make JustCall difficult to use" March 19, 2024 3.0 Frustrating. If a couple things were fixed it would be easy to use and really helpful in my day to day work. But right now, I have to use work arounds that take time. I asked JustCall support about the audio problems and the Hubspot intregration/Chrome Extension and they told me that it was my computer. I literally got a new computer and am still experiencing these issues. Pros The ability to call and text my students directly from a JustCall number means I am not using my personal phone number. Calls and texts usually go through fine and the call quality is fine. Cons The integration with Hubspot does not work. Instead of being able to open the dialer directly with my students number already pre-populated. I have to open the Justcall dashboard, then open the dialer, then find my students number, and copy paste it into the dialer. Also if I have the dialer open, it will mess up the audio or a Zoom call or other video I am playing (Youtube for example.) Review Source MF Michael F. Director of Operations Automotive Used the software for: 1-2 years ### "My Honest Experience With JC" July 21, 2023 5.0 Pros I love the ease of use, customer support and also templates. The system is easy to onboard and easier to develop with. Cons Subcategorizing of templates would be preferred. Rarely there are issues which prevent us from calling but usually corrected within 30 minutes. Review Source Response from SaaS Labs July 27, 2023 Hi Michael, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. Glad you loved our onboarding and also the templates to be used in your customer interaction. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. VR Verified Reviewer owner Construction Used the software for: 2+ years ### "Avoid JustCall company" November 3, 2023 1.0 Pros The situation we ended up in after we stopped using them, denied all positive Cons We asked JustCall to cancel the subscription after we moved to a different service. Not only they did not make a refund, but 2 months later, after our subscription they decided to do a $609.30 back charge without even informing us. No mater the quality of the service they provide, they act like scammer, so just avoid them. Review Source Response from SaaS Labs January 5, 2024 We sincerely apologize for any inconvenience you may have experienced with our service. Our utmost priority is to understand the issue thoroughly and assist you in the most effective manner possible. Kindly share your feedback with us by writing to feedback@justcall.io. Rest assured, we are committed to resolving the issue promptly and ensuring a positive experience for you. Thank you for your understanding, and we appreciate the opportunity to address your concerns. JD Jd D. Owner Marketing and Advertising Used the software for: I used a free trial ### "Not the Service You are Looking for" February 15, 2023 1.0 Pros Was excited to do a free trial and integrate with Pipedrive. They have a integration built in the marketplace of pipedrive and felt like it was going to be a great solution for our communication needs Cons Support is terrible. Once you sign up for say a free trial, You have to verify email.....ok, Then you get 3 questions to answer via email. Answered those. Then the account needs to be reviewed by them before you can access. I am actually still waiting. Asked questions on the web chat.....no response. Sent Emails to the support email listed several times.....no response. So an absolute waste of my time. We are not talking hours, we are talking days. So with that said, I am still on a trial I cannot access. Also you cannot use Gmail or icloud email addresses when signing up. Absolutely absurd Reason for choosing JustCall Integration with Pipedrive, but now I believe we will go with Mighty Call (Support is Amazing). Plus we should be able to integrate the features we wanted via Zapier. Review Source Response from SaaS Labs February 17, 2023 Hi JD, I regret that you had to wait for your Account verification. I understand how frustrating it must have been for you. This isn't the quality of service we aim to provide. I believe there should have been a miscommunication we have no intention to keep you waiting and our support team ensures that no user/customer is left behind. Please note that I've escalated the issue with available details to our Senior Customer Support Manager, but I would require your email as we have no details to look into. We're looking to resolve this issue to your satisfaction at the earliest. RH Randy H. Owner Financial Services Used the software for: 1-2 years ### "Randys point of view" September 12, 2023 3.0 Oveall I am getting good results from the Text blast. Everything else I really dont use much due to the expense but The bulk sms is the best option on this platform for me. Pros The Mass texting and the auto dialer. IT gets expensive but you just have to limit yourself to afford the fetures. Cons The cost is alot. I try my best to stay away from intergrating too muchand for using too man of the options that are available. The one thing I dont like is the cost per seat., I can only affrod one extra seat because it's 460 per seat. that is really way too expensive. I can't even hire a full 5 man staff. Reason for choosing JustCall The Bulk SMS Opton was vjeapr and more manageable. Review Source Response from SaaS Labs January 5, 2024 Thanks a bunch for sharing your honest thoughts with us! We've taken your feedback seriously. Our team constantly strives to keep our prices competitive within the industry while providing top-notch product offerings. Your insights are crucial in helping us refine and improve. Cheers! VR Verified Reviewer Sales Development Representative Marketing and Advertising Used the software for: Less than 6 months ### "Excellent!" September 7, 2023 4.0 It was good and excellent! Its easy to use and easy to understand all features Pros The Dashboard is easy to understand, predictive dialer is reliable and the app exactly is easy to use Cons Sometimes it is slow to connect to the person I'm calling, but once it connects, the call it's not affecting the call quality Review Source Response from SaaS Labs January 5, 2024 You are amazing! Thank you for your review. Much appreciated! Cheers! MM Morell M. Admin Assistant Real Estate Used the software for: Less than 6 months ### "Experienced on JustCall" July 21, 2023 5.0 It was an absolute experience than having a different platforms. Pros Calls are routed to the right department. And it absolutely has a detailed report. Even you can track a recording anytime. Can be installed on phones too. Cons Sometimes is lagging. When all users are active. Review Source Response from SaaS Labs July 27, 2023 Hi Morell, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. JC Joaquin C. Expansion Development Representative Computer Software Used the software for: Less than 6 months ### "It helps me improve dinamic and make my tasks at work easier." August 1, 2024 5.0 It has been fantastic to simplifiy my work and bring more dynamism and speed to important tasks I do everyday. Pros As I work at the commercial sector of the company, my work consists of making a lot of calls while analizing information and viewing other materials, so JustCall facilitates by having everything integrated and easier to use simultaneously. Along with that, as I work mostly with international clients, I dont found any problems with international calls as it might would have normally. Cons I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not have to close by clicking in the dismiss button, because I call currently and many times as I dont get any answer I have to call again and again and this little thing slow downs the process. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.