Electronic Voice Services

Dolphin Pro

4.5 / 5 45 reviews

Who Uses This Software?

Great for Insurance, Mortgage, Real Estate, Financial Services, B2B, Call Centers, Multi-level Marketing, Telemarketing, etc. Any businesses with a need to make phone calls in a convenient fashion.


Average Ratings

45 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $89.00/month/user
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Electronic Voice Services
  • www.dolphin.com
  • United States

About Dolphin Pro

Truly unlimited calling Make all the calls you need without worrying about the bill. Monitoring and coaching tool lets you ensure your agents are doing their best. Enjoy flexibility by personalizing your caller ID for more targeted campaigns. Quickly transfer phone calls or hold a conference call to maximize efficiency.


Dolphin Pro Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Dolphin Pro Reviews Recently Reviewed!

Overall a good company and product

May 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to use, flexible and allows for customization. The people who work there is the only reason I have stayed with the product, they are very accommodating and very helpful .

Cons: I've had to rebooted my system to work sometimes, especially since I got a new modem. But its mainly my ISP's issue.

Excellent Performance

Feb 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quality, Value and Service

Overall: Excellent overall performance! Their customer support is excellent, product is easy to use, and they have multi-level software solutions for maximum value for money results. I would certainly recommend this company to friends for their business use. The Dolphin team are superb!

Dolphin Dialer Review

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use.
Automation of Voice Mail pre-recorded messages is great.
Loading lists are easier than VICI Dial and others.

Cons: Only con I can see is that the number of calls made report seem aggregated vs standalone, but I might be not taking a necessary step on my end.

Overall: Just getting to use it in kind of a test drive around the track but I can tell right away this is a very efficient Dialer for my needs and anyone else doing campaigns that don't need Predictive Mode dialers. The auto drop Voice Mail is a great feature and also being able to see real-time what is happening with the call from dialing, re-trying, no connection or whatever the status is.

If you just need to be more productive with previewing records before clicking a button or previewing records while it is dialing then this is the best platform for this environment I have seen.

Recommendations to other buyers: Give it a try, a test drive and you will quickly find the value in this platform.

Great Experience thus far!

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have a nothing but ease setting up and using the system. The video tutorials are great, and simple to follow. Dolphin was recommended to me and I woud definatley recommend Dophin to others.

Small Business Dinamo !

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Dolphin dialer allows you be more effective in a fraction of time' making it a cost effective solution for us.

Great Dialer - Big Features for a small business price

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: many times we have to close the software and restart after extend use.

Overall: 3 of the brokers in my office have been utilizing the dolphin dialer for over 3 years. We put this system through the paces all day, 5 days a week. This is a robust system that is loaded with features and will work well with towers, all in ones or laptops (we've tried all). Great buy!!

A must have

Sep 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Cons: Sometimes looses password

Overall: An integral part of my business. Saves dial time daily whether setting up showing or calling back leads

Dolphin Pro Review

Sep 27, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall it is a good product and great value for the money. The only set back is that the calls don't always go through smoothly if you shorten the dial time.

Better than alot of other systems..

Sep 27, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've used a few other systems..this is the best for the money. Once you learn the basics, its pretty much a straight forward system..

Easy to use

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and track my calling

Cons: Haven't found anything yet

Overall: I'm a insurance Broker works great to contact new customers. Great telemarketing tool for my telemarketer. We can also track her calls everyday

Recommendations to other buyers: None at this time

Landen Goodnight Review

Sep 27, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money

Comments: There is a few hiccups here and there but overall pretty good. We have been using this for 4 years now

I only use Dolphin Pro!!

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is great but I love the support team the most. Fast and friendly which goes a long way!

Cons: None

Overall: The Dolphin software is great because it is user friendly as well affordable. It does everything I need it to do to help my business thrive/grow. The best part to me is the customer support team. From sales to tech support, they are friendly, knowledgeable, and go the extra mile to help with any w questions I might have. Great Company!!!

Recommendations to other buyers: Yes, purchase this software and grow your business.

Exceptional software.

Sep 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tons of power and overall customization. Easy to add or remove features you don't want marketers to use.

Cons: It looks rather dated, but doesn't affect the software's efficiency at all.

Overall: Dolphin is quite simple, very modular/customizable, and powerful. Good price to include the VoIP client as well; it's a solid all-in-one package. The only criticism would be that the software looks slightly dated, but it doesn't take away from the function or professionalism at all. I have 7 Dolphin accounts and I plan to add more shortly.

Recommendations to other buyers: If you're unfamiliar with VoIP make sure you talk to an agent at Dolphin. They are very knowledgeable and provide a lot of good advice to customize your experience.

Disappointed in program

Sep 22, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Speed if dialing, and skipping over fax #'s

Cons: Mapping to difficult when setting up tags

Overall: Mapping field tags can't be customized, therefore it makes it very difficult to map information in correct fields.

Recommendations to other buyers: Needs to be more user friendly

Solid Performance

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Every time i use the dialer it always functions efficiently and properly. Works with PC not Mac computers

Making your job a little bit easier ...

Sep 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How quickly you can move from one call to the next.
Pre-recorded messages that you can leave saves an enormous amount of time.

Cons: You have to go to a different screen to delete a contact
It's not easy to upload the contacts from a spreadsheet if you're not good with spreadsheets.

Overall: I work in commissioned sales and a huge part of my job is following up with calling the leads I have. The "Dolphin" software makes this so much easier. It tracks who and when I call ... leaves room for adding comments if you want. You can even pre-record messages to leave making the process even that much quicker. I love it and don't know what I did before I discovered this software. Great for insurance sales.

Recommendations to other buyers: It is an ABSOLUTE must have for anyone working commissioned sales from leads.

Easy Dialer

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy call features like the call transfer to multiple telephone numbers. and the fact that all the info appears when you dial a certain number

Cons: It's hard to say anything negative about this software because it's so practical and does everything I need it to do

Overall: I used this to make my check every week. I load my list and let the dialer call. My job is to do as many call transfers as I possibly can so this works great for me

Recommendations to other buyers: For the developers you could make it so that when you have a call back it would automatically call that number up

Best Dialer I've Used

Sep 21, 2016
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Efficiency

Cons: N/A

Overall: I've been using the Dolphin Dialer 5 days a week for over a year. Performance is great and I've always had a positive experience with Customer Service.

Cant do without it

Sep 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: If you are looking for a system that is affordable and get the job done this is it!!!! I would not be in sales without it

Dolphin power dialer

Sep 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: The phone list does not interact with outside programs such as excel. And updating the phone list in the program is difficult.

Overall: Other than the trouble with this survey, it has been great. Easy to use. The phone list does not interact with outside programs such as excel. And updating the phone list in the program is difficult.

Awsome Program and easy to use

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn and easy to use.

Cons: Having to get passwords to switch between my laptop and desktop.

Overall: We had been dialing by hand and getting no where fast. I heard about the Dolphin and tested it for a week and was amazed at how many more people we reached. It is a wonderful tool and all of my agents now have their own account.

Recommendations to other buyers: Just use it

Power Dialer Review

Sep 21, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost and the functionality

Cons: Not Mac compatible

Overall: It is a cost effective way to do what I need to do. The email functionality is great for saving time.

Recommendations to other buyers: No

Read "War and Peace" while telemarketing with the Dolphin Dialer

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Dial-tone silence on my end. NO longer need to hear their dial-tone to their answer.
Prerecorded Voice Mail.
Crm.
Ability to send a pre-template email with a mouse click.
Call recording to a wav file.
DO-NOT-CALL list scrub.

Cons: It does not have predictive dialer capability.

Overall: I have used the Dolphin for my own home-based telemarketing service for almost 5 years. I would have been out of business or in a "Paper or Plastic, Ma'am?" ,job if I did not use the Dolphin. it so many cool "bells and whistles". What sold me on The Dolphin was its ability to mouse click a prerecorded voice mail, and immediately dial the next number in my list, hands free.

Recommendations to other buyers: This dialer does not need a separate phone line, which is great for your offshore, virtual callers. This product is great for remote call centers or the one room home based telemarketer that want s to quadruple their call attempt out put....

A Must Have For Me

Sep 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the highlight and call feature plus the ability to drop voicemails is such a time saver.

Cons: I do have to log out and back in a lot. It seems to have issues after I've been online for a bit.

Overall: I've used the service for about 4 yrs and love the ease of making calls. Customer support is great, quick and always solves any issue.

Recommendations to other buyers: If you make a lot of calls in a day, this software is such a time saver. They are always upgrading to make the use better.

Easy to Use

Sep 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a very easy set up and the call quality was better than my experience with some other dialers. The software is simple to navigate; yet it still has all of the benefits of other power dialers including a calendar, crm, email functions, and click dialer. You can choose which functions you would like to use and hide the modules that you are not interested in using. If you have questions, you can call and speak to a real person, which is refreshing. They even stayed on the line to help me after office hours.

Cons: The obvious drawback is that there is only one line dialing; so this may be good or bad depending on your market segment and product offering.

Overall: I recently began working with the Dolphin Power Dialer to cold call for insurance sales. It was very easy to begin with the trail version and I received several contacts via phone and email from the technicians at EVS to make sure that I was doing well with the software.

Recommendations to other buyers: There were plenty of start up tutorials but I would like to see a more thorough demo of power dialing in action and a more lengthy tutorial on editing call results.

Great Dialer

Sep 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the automated voicemails cuts my call time down significantly.

Cons: I wish the area where you put the telephone number accepted the number in other formats like (123) 456-7890 so that I can copy and paste numbers.

Overall: Dolphin is great. Easy to use always working with virtually no service issues. I would recommend to anyone.

Recommendations to other buyers: Not at this time. You guys are great.

Vendor Response

by Electronic Voice Services on September 21, 2016

Thanks for the feedback Paul!

Dolphin review

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: not cloud based

Overall: Experience has been great. I enjoy the ease of use and the functionality.... I hope to continue using.

Irreplaceable in my business

Sep 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, full featured, etc

Cons: Some features aren't as easily accessible. This necessitates a call to support, who are mostly and quickly helpful. In one case I had problems with my computer that prevented me from using Dolphin at all, and they told me "well it works for us", which I thought was pretty lame. I did not use Dolphin for quite awhile, and was about to give up on it completely, until my computer was finally fixed and so were my issues with Dolphin, so I'm a happy user again.
Also, their integration with Constant Contact has issues and has never worked for me.

Overall: I've been using Dolphin for over 5 years in my business. It's been a lifesaver for calling customers who have not been using my service. I can make contact with about 100 per hour, either getting them on a live call or leaving a canned message. I love that I can choose multiple voice mails in different situations, on the fly.

Recommendations to other buyers: Give it a try - you won't regret it!

Great value

Sep 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Great for calling and for productivity

Cons: Did not work well with crm and it does communicate with the other dolphin in the system

Overall: I run a small team with medicare advantage and for calling it's a great product did not work with crm but that's why I am upgrading to the parrot.

Recommendations to other buyers: If you have a small team this is a great way to get started and move foward on a good direction. It keeps your telemarketers busy which in turn boost sales

Love This Dialer

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Virtually everything about this is positive for the price you pay.

Cons: Minor, would like to have the ability to adjust the screen size.

Overall: I have had bad experiences with internet dialers in the past. This dialer is by far the best internet dialer I have used. Any issues we have come from our internet and not the dialer. We have been using the dialer for nearly 1 year and have no issues that were the dialer's fault.

Recommendations to other buyers: Try this dialer. It is easy to load your leads, it works great.

Vendor Response

by Electronic Voice Services on September 21, 2016

Thanks Josh! Much appreciated.

Dolphin Dialer REview

Sep 21, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to use the Power Dialer to make lots of phone calls in a short period of time.

Cons: The lists are not sortable, which makes this cumbersome to use after awhile.

Overall: I use the dialer everyday for business. It allows me to make a lot more phone calls than hand dialing.

Exceptional Service

Sep 21, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to install and use.

Cons: Interface

Overall: Easy installation, customer service was great. Training videos are on YouTube for employees to watch. The interface is a little dated.

Recommendations to other buyers: Watch the videos before you start.

Good News!!

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Video tutorials are the absolute best!!

Cons: Not being able to do 2 things. 1) When I purchase my lists I want to be sure I am getting value for my money. Sometimes I get a lot of disconnects and it would be nice if there was a disposition simply for "disconnected" numbers. Like a simple "disc'. That would be very valuable option so i would know exactly how many numbers and who they were that were disconnected. 2) Also i sell utilities and contracts may not be expired with a potential customer, so another disposition would be "contract end date", which would allow me to farm them.

Overall: I am not very computer literate, however I was able to navigate through the Dolphin with awesome customer support. And there are video tutorials that I found to be very useful. Since I have 2 monitors I would put one on a tutorial and the other on the dolphin. It allowed me to pause, or speed up the tutorial while I did what was needed on the Dolphin program.

Recommendations to other buyers: Not at this time.

Vendor Response

by Electronic Voice Services on September 21, 2016

Thanks for the review Duane, you can customize the dispositions on the Dolphin to add a disconnected and end date status. Please reach out to support and they will help you set that up.

Good product for good price

Sep 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to upload list and simple to do end of day reports. They say they prefer a wired connection but we have been running off of WIFI for the entire time with minimal issues.

Cons: Customer service is my only complaint about this company. I dread calling them when I have any issues.

Overall: I run a telemarketing room and have been using the Dolphin Program for about 3 years now. When I was searching for a program the Dolphin Program was very easy to learn how to use and about half the cost of most competitors I found.

Great Software

Sep 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use the Dolphin system for prospecting for insurance leads, it greatly increases my productivity and makes sure I'm always talking to the next prospect.

Dolphin Pro a sales war machine !

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, makes me and my telesales hyper-productive.

Cons: None.

Overall: I would like to tell that this software in my experience is by far the best power dialer I've ever used. I switched with many companies before using this software. I tried many other dialers and nothing compares with this software. If you have a company and you want to make your telesales hyper-productive than use this software. Highly recommend. Great and friendly support. It's really simple to use. You just have to import a list and you are ready to make calls. You press the start button and it automaticly calls each number of your list. Once you disconnect from the call than it automaticly calls the other number from your list. You can send automatic emails, faxes, from pre-defined templates you made. Hyper intuitive and made for professional telesales who needs to get more leads. Plus they offer a free trial so you can see the power of this software.

Recommendations to other buyers: You need to get more deals than use this sales war machine.

Richard, Rolly, Lou and Lance, collectively rock.

Jun 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple. PAM button. Excellent call quality so long as the user has fast enough pinging speed.

Cons: Not a web-based product, needs to be downloaded as software to a user's computer. Also, for the Philippines-based, offshore contracted telemarketing agents we use, they typically don't have fast pinging speed in their internet set-up. We're exploring with them whether they can relocate their office and find fiber optic-based internet service to get past the current slow pinging speed which throws them out of the Dolphin Power Dialer.

Overall: Implementation problems were addressed by Tech Support and assisted by Sales, quickly. We have a challenging set-up because we are a US-based company that uses offshore contracted (third party) telemarketing agents that use the dialer for outbound calling.

Great application

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use, great price and excellent customer service. Instead of just setting you up with a trial and hoping for the best, I was called shortly after signing up for a trial to inquire about my specific needs and walk me through the system. The ability to "highlight" any number whether it is in my CRM, on a webpage, within an email or from a contact and then click to dial is a really nice feature.

Performs very well as one would expect from a quality company like EVS7

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system does everything you need and with very little learning curve. The staff is very attentive and helpful when needed.

EVS is the best.

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The appreciation to the staff is beyond any words or explanation. I can call as many times and still get be treated fairly and respectable that is something money can not buy. Thank you - you always pull through and it is relationship I appreciate.

Fantastic! Saves time. Easy to use. Great tech support.

Sep 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is ideal for anyone who makes a lot of outbound calls. The pre-recorded message feature is top notch. The tech support team is responsive with a lightning fast turnaround time.

An Awesome Product

Jul 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using Dolphin Dialer, it has helped in so many ways and increase sales and productivity. Easy to use, great technical support and customer service, and great personalities.

I love this power dialer and the price cannot be beat! At just 49.00 monthly it is a steal.

May 25, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros- Power dialing and the ability to turn it off and on at my discretion.
Cost! (49.00 monthly)
Very user friendly and I love the tutorial videos.
I can import my list from my CRM through Excel with ease.

Cons- I would give 5 stars but I need to be able to text my customers as well.
Some times I have trouble mapping things so that the cell phone number comes up first and not a work number.

Love the Features!

Aug 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been using the dolphin power seller for a while now and I couldn't be happier! I'm able to monitor my agents and streamline the leads so I can keep track of everyone's progress.

Great product, great price!

Jul 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Dolphin dialer is moderately priced compared to some of the big name dialers out there, but it's got a lot of features and runs great. Just remember it only works on Windows 7 or better so if you have a Mac you're out of luck.

The PAM button is my favorite feature. When a voicemail comes on, you can say the persons name and then click a button to leave a voicemail message and go right on to the next call. Saves a lot of time and stress trying to stay fresh so I don't have to repeat the same message 50 times a day.