# Dolphin Power Dialer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dolphin Power Dialer the right Predictive Dialer solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157855/Dolphin-Pro/reviews --- Dolphin Power Dialer 4.4 (46) [View alternatives](https://www.capterra.com/p/157855/Dolphin-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dolphin Power Dialer Ease of use 4.6 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ACH Ahmed Chafik H. President Marketing and Advertising Used the software for: 6-12 months ### "Dolphin Pro a sales war machine !" August 5, 2016 5.0 I would like to tell that this software in my experience is by far the best power dialer I've ever used. I switched with many companies before using this software. I tried many other dialers and nothing compares with this software. If you have a company and you want to make your telesales hyper-productive than use this software. Highly recommend. Great and friendly support. It's really simple to use. You just have to import a list and you are ready to make calls. You press the start button and it automaticly calls each number of your list. Once you disconnect from the call than it automaticly calls the other number from your list. You can send automatic emails, faxes, from pre-defined templates you made. Hyper intuitive and made for professional telesales who needs to get more leads. Plus they offer a free trial so you can see the power of this software. Pros Ease of use, makes me and my telesales hyper-productive. Cons None. Review Source wB walter B. TELESALES Telecommunications Used the software for: 2+ years ### "Read "War and Peace" while telemarketing with the Dolphin Dialer" September 21, 2016 5.0 I have used the Dolphin for my own home-based telemarketing service for almost 5 years. I would have been out of business or in a "Paper or Plastic, Ma'am?" ,job if I did not use the Dolphin. it so many cool "bells and whistles". What sold me on The Dolphin was its ability to mouse click a prerecorded voice mail, and immediately dial the next number in my list, hands free. Pros Dial-tone silence on my end. NO longer need to hear their dial-tone to their answer. Prerecorded Voice Mail. Crm. Ability to send a pre-template email with a mouse click. Call recording to a wav file. DO-NOT-CALL list scrub. Cons It does not have predictive dialer capability. Review Source JK John K. President Marketing and Advertising Used the software for: 2+ years ### "Dolphin Dialer REview" September 21, 2016 3.0 I use the dialer everyday for business. It allows me to make a lot more phone calls than hand dialing. Pros Ability to use the Power Dialer to make lots of phone calls in a short period of time. Cons The lists are not sortable, which makes this cumbersome to use after awhile. Review Source DS Debbie S. Appointment Setter Telecommunications Used the software for: 2+ years ### "A Must Have For Me" September 21, 2016 4.0 I've used the service for about 4 yrs and love the ease of making calls. Customer support is great, quick and always solves any issue. Pros I love the highlight and call feature plus the ability to drop voicemails is such a time saver. Cons I do have to log out and back in a lot. It seems to have issues after I've been online for a bit. Review Source PH Pete H. Owner Consumer Services Used the software for: 2+ years ### "Irreplaceable in my business" September 21, 2016 4.0 I've been using Dolphin for over 5 years in my business. It's been a lifesaver for calling customers who have not been using my service. I can make contact with about 100 per hour, either getting them on a live call or leaving a canned message. I love that I can choose multiple voice mails in different situations, on the fly. Pros Ease of use, full featured, etc Cons Some features aren't as easily accessible. This necessitates a call to support, who are mostly and quickly helpful. In one case I had problems with my computer that prevented me from using Dolphin at all, and they told me "well it works for us", which I thought was pretty lame. I did not use Dolphin for quite awhile, and was about to give up on it completely, until my computer was finally fixed and so were my issues with Dolphin, so I'm a happy user again. Also, their integration with Constant Contact has issues and has never worked for me. Review Source JS Joy S. Insurance Broker Insurance Used the software for: 1-2 years ### "Making your job a little bit easier ..." September 21, 2016 5.0 I work in commissioned sales and a huge part of my job is following up with calling the leads I have. The "Dolphin" software makes this so much easier. It tracks who and when I call ... leaves room for adding comments if you want. You can even pre-record messages to leave making the process even that much quicker. I love it and don't know what I did before I discovered this software. Great for insurance sales. Pros How quickly you can move from one call to the next. Pre-recorded messages that you can leave saves an enormous amount of time. Cons You have to go to a different screen to delete a contact It's not easy to upload the contacts from a spreadsheet if you're not good with spreadsheets. Review Source KH Ken H. Owner Insurance Used the software for: 2+ years ### "Dolphin power dialer" September 21, 2016 4.0 Other than the trouble with this survey, it has been great. Easy to use. The phone list does not interact with outside programs such as excel. And updating the phone list in the program is difficult. Pros Easy to use Cons The phone list does not interact with outside programs such as excel. And updating the phone list in the program is difficult. Review Source DH Don H. Broker Insurance Used the software for: 2+ years ### "Great Dialer - Big Features for a small business price" September 27, 2016 5.0 3 of the brokers in my office have been utilizing the dolphin dialer for over 3 years. We put this system through the paces all day, 5 days a week. This is a robust system that is loaded with features and will work well with towers, all in ones or laptops (we've tried all). Great buy!! Pros Ease of use Cons many times we have to close the software and restart after extend use. Review Source MF Matt F. Owner Construction Used the software for: 1-2 years ### "Exceptional software." September 27, 2016 5.0 Dolphin is quite simple, very modular/customizable, and powerful. Good price to include the VoIP client as well; it's a solid all-in-one package. The only criticism would be that the software looks slightly dated, but it doesn't take away from the function or professionalism at all. I have 7 Dolphin accounts and I plan to add more shortly. Pros Tons of power and overall customization. Easy to add or remove features you don't want marketers to use. Cons It looks rather dated, but doesn't affect the software's efficiency at all. Review Source TH Tracey H. Insurance Agent Insurance Used the software for: Less than 6 months ### "Easy to Use" September 21, 2016 4.0 I recently began working with the Dolphin Power Dialer to cold call for insurance sales. It was very easy to begin with the trail version and I received several contacts via phone and email from the technicians at EVS to make sure that I was doing well with the software. Pros It is a very easy set up and the call quality was better than my experience with some other dialers. The software is simple to navigate; yet it still has all of the benefits of other power dialers including a calendar, crm, email functions, and click dialer. You can choose which functions you would like to use and hide the modules that you are not interested in using. If you have questions, you can call and speak to a real person, which is refreshing. They even stayed on the line to help me after office hours. Cons The obvious drawback is that there is only one line dialing; so this may be good or bad depending on your market segment and product offering. Review Source TM Tripp M. Partner Used the software for: ### "Great application" March 29, 2016 5.0 Very easy to use, great price and excellent customer service. Instead of just setting you up with a trial and hoping for the best, I was called shortly after signing up for a trial to inquire about my specific needs and walk me through the system. The ability to "highlight" any number whether it is in my CRM, on a webpage, within an email or from a contact and then click to dial is a really nice feature. Review Source IW Iradina W. Used the software for: ### "EVS is the best." February 11, 2016 5.0 The appreciation to the staff is beyond any words or explanation. I can call as many times and still get be treated fairly and respectable that is something money can not buy. Thank you - you always pull through and it is relationship I appreciate. Review Source RS Rebeca S. National Consultant Used the software for: ### "Fantastic! Saves time. Easy to use. Great tech support. " September 30, 2015 5.0 This product is ideal for anyone who makes a lot of outbound calls. The pre-recorded message feature is top notch. The tech support team is responsive with a lightning fast turnaround time. Review Source IW Iradina W. Used the software for: ### "An Awesome Product " July 9, 2015 5.0 Using Dolphin Dialer, it has helped in so many ways and increase sales and productivity. Easy to use, great technical support and customer service, and great personalities. Review Source BO B O. President Used the software for: ### "Performs very well as one would expect from a quality company like EVS7" March 21, 2016 5.0 The system does everything you need and with very little learning curve. The staff is very attentive and helpful when needed. Review Source LG Landen G. Used the software for: ### "Landen Goodnight Review " September 27, 2016 3.0 There is a few hiccups here and there but overall pretty good. We have been using this for 4 years now Review Source HB Harry B. Real Estate Used the software for: 2+ years ### "A must have" September 27, 2016 4.0 An integral part of my business. Saves dial time daily whether setting up showing or calling back leads Pros Easy to use Cons Sometimes looses password Review Source SN Simon N. Used the software for: 1-2 years ### "Excellent Performance" February 7, 2017 4.0 Excellent overall performance! Their customer support is excellent, product is easy to use, and they have multi-level software solutions for maximum value for money results. I would certainly recommend this company to friends for their business use. The Dolphin team are superb! Pros Quality, Value and Service Review Source DD Dirk D. Head of Underwriting, Sales and Operations Banking Used the software for: Less than 6 months ### "Richard, Rolly, Lou and Lance, collectively rock." June 30, 2016 4.0 Implementation problems were addressed by Tech Support and assisted by Sales, quickly. We have a challenging set-up because we are a US-based company that uses offshore contracted (third party) telemarketing agents that use the dialer for outbound calling. Pros Simple. PAM button. Excellent call quality so long as the user has fast enough pinging speed. Cons Not a web-based product, needs to be downloaded as software to a user's computer. Also, for the Philippines-based, offshore contracted telemarketing agents we use, they typically don't have fast pinging speed in their internet set-up. We're exploring with them whether they can relocate their office and find fiber optic-based internet service to get past the current slow pinging speed which throws them out of the Dolphin Power Dialer. Review Source JG Josh G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Love This Dialer" September 21, 2016 5.0 I have had bad experiences with internet dialers in the past. This dialer is by far the best internet dialer I have used. Any issues we have come from our internet and not the dialer. We have been using the dialer for nearly 1 year and have no issues that were the dialer's fault. Pros Virtually everything about this is positive for the price you pay. Cons Minor, would like to have the ability to adjust the screen size. Review Source Response from Electronic Voice Services September 21, 2016 Thanks Josh! Much appreciated. BG Billy G. Owner Insurance Used the software for: 1-2 years ### "Disappointed in program " September 23, 2016 3.0 Mapping field tags can't be customized, therefore it makes it very difficult to map information in correct fields. Pros Speed if dialing, and skipping over fax #'s Cons Mapping to difficult when setting up tags Review Source PS Paul S. President Management Consulting Used the software for: 6-12 months ### "Great Dialer" September 21, 2016 4.0 Dolphin is great. Easy to use always working with virtually no service issues. I would recommend to anyone. Pros I like the automated voicemails cuts my call time down significantly. Cons I wish the area where you put the telephone number accepted the number in other formats like (123) 456-7890 so that I can copy and paste numbers. Review Source Response from Electronic Voice Services September 21, 2016 Thanks for the feedback Paul! DK Duane K. Co-owner Utilities Used the software for: Less than 6 months ### "Good News!!" September 21, 2016 5.0 I am not very computer literate, however I was able to navigate through the Dolphin with awesome customer support. And there are video tutorials that I found to be very useful. Since I have 2 monitors I would put one on a tutorial and the other on the dolphin. It allowed me to pause, or speed up the tutorial while I did what was needed on the Dolphin program. Pros Video tutorials are the absolute best!! Cons Not being able to do 2 things. 1) When I purchase my lists I want to be sure I am getting value for my money. Sometimes I get a lot of disconnects and it would be nice if there was a disposition simply for "disconnected" numbers. Like a simple "disc'. That would be very valuable option so i would know exactly how many numbers and who they were that were disconnected. 2) Also i sell utilities and contracts may not be expired with a potential customer, so another disposition would be "contract end date", which would allow me to farm them. Review Source Response from Electronic Voice Services September 21, 2016 Thanks for the review Duane, you can customize the dispositions on the Dolphin to add a disconnected and end date status. Please reach out to support and they will help you set that up. JO Joshua O. Insurance agent Insurance Used the software for: 1-2 years ### "Power Dialer Review" September 21, 2016 3.0 It is a cost effective way to do what I need to do. The email functionality is great for saving time. Pros The cost and the functionality Cons Not Mac compatible Review Source TY Tim Y. President Financial Services Used the software for: 2+ years ### "My Dolphin Observations" September 21, 2016 4.0 Once I learned how to use the software (using the video tutorials), I found it to be a powerful marketing tool. Pros Once your familiar with it, it is easy to use. I like the many ways in which I can manipulate my lists, voice messages and keep track of it all with the reports. Cons Call quality and call dropping. Review Source Similar Products Featured