Perfect

4.5 / 5 13 reviews

Who Uses This Software?

Perfect was created for home health agencies of all size. Our feature rich platform allows agencies to increase patients outcomes and productivity while saving time and money.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Note-e-fied
  • www.noteefied.com/
  • Founded 2014
  • United States

About Perfect

Our cutting edge technology allows agencies of all size to increase productivity and patient outcomes while saving time and money. Our suite of solutions offer some of the following, electronic visit verification, daily insurance eligibility checks, direct insurance billing, friendly mobile app, customizable notes, and much more! We take pride in offering all of these features at one set price based on each clients census. Click on the link provided to watch a few videos and see for yourself!


Perfect Features

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting

Perfect Reviews Recently Reviewed!

User friendly, customized work orders, support system/service great, timely.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Support service great, accessible, timely and accurate. User friendly, JCAHO survey ready, We just had a random JCAHO survey for our CMS deem status, on 10/18-10/19; On 10 chart reviews we did well, including medication reconciliation, transfer summary which has a box one can check if transfer summary was sent to transferring facility(which is now phased in with new 2018 COP) and D/C summary/OASIS which has also a checklist that one checks if copy of D/C summary is available upon request by Primary MD. RN, PT OASIS SOC and D/C were complete in all OASIS elements and as it auto populate in Plan of Care, it's easier to see orders and goals locators of POC.

Overall: SUPPORT SERVICE EXCELLENT; REVIEW FROM PROFESSIONAL DISCIPLINES WERE USER FRIENDLY AND EXCELLENT SOFTWARE AS YOU CAN USE PHONE, IPAD, COMPUTERS FROM PATIENTS HOME.

STILL WORK IN PROGRESS. STAFF ARE VERY COURTEOUS AND HELPFUL.

Sep 26, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: USER FRIENDLY. GREAT FOR AGENCIES THAT MANAGE A LOT OF MEDICARE PATIENTS. COMPANY IS VERY ACCOMMODATING TO MEET CLIENT'S NEEDS OR DEMANDS.

THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF SIZE

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: LET ME COUNT THE WAYS:
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday
APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine.
SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless!
SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.

Cons: There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out.
The Eastern US sector can actually benefit from an augmented morning tech support resource.

Overall: As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.

Been in home health for about 15 years and by far the best software

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User-friendly even our non-computer savvy staff can use software with ease. Staff have nothing but positive things to say

Good experiences from Customer support and very respectful.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Able to design your forms if you wanted and flexible to your needs. Customer service is very patient to most of your request and tries to solve request. Training with staff are flexible and accommodates scheduled

Cons: Still in the early phase of transition, still needing a lot of revisions. Some features are still not imbedded on the system.

Overall: Lower rates and able to design some aspect of the system based on our company's needs.

Thus far its been great working with Perfect software.

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part about Perfect is the administrative and the back office information. Great for running reports. Makes it easier for budgeting. Getting help from the software team on how to maneuver the software and also update the software as needed.

Cons: Some work on some of the pages. Some information does not populate to some pages that should be! In some cases , it does populate but not easily found. Generally speaking its an efficient software.

Great!!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customizable forms and reports
mobile app for foolproof verification of visit
ease of pushing documents to doctors for signatures

Cons: extra charge for fax capability

Overall: ease of use

This system has been very easy to use, Navigation throughout the software is simple.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to use. Easy to navigate, Customer Service reps are nice. They have been very helpful during our transition.

Cons: I think there can be improvement on the Insurance TAC so that there are no visits left uncounted for.

it is user friendly. Easy to navigate.

Sep 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is user friendly. very easy to navigate. It is a complete package with just minor improvements.

Cons: When they have upgrades and slows down the system and when they do not inform us if there are any updates or changes.

dependable and reliable

Sep 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: this software has an answer to all the quetions and needs of the company especially day to day reports that has to be generated everytime

Cons: the data presented on the screen is overwhelming to the eyes, you really have to acquaint yourself first which data you are going to zero in

Terrific! This is the by far the best home health software on the market! Very user friendly!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

Cons: I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

Poor, issues; billing, Q&A, recocilations, techs are untrained and unaware. Software is Not ready.

Jul 22, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: None that I can think off hand. This software and its company are not ready to for the public to use.

Cons: There is just to much to list. Nothing really functions as it should, the company is extremely slow in fixes, they want us to fix things 1 file at at time, thats impossible to do when we see +100 patients a day.
Please be warned this product is not ready for the you to use..

Overall: Learned a valuable lesson don't use somthing just beCuse ita alottle less expensive amd comes in a nice package.
We will no llonger be using thia product. Its cost us ao much time and lost productivity.

Definitely a great tool in increasing work productivity

Mar 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's ability to integrate all the necessities and requirements needed to smoothly operate and manage a home health agency!

Overall: Perfect is definitely a great tool in increasing work productivity considering the complexity of operating/managing a home health agency. This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard. As a DIrector of Nurses and owner of a home health agency, the Dashboard provides a quick recap or picture summary of my agency on a given period of time!