--- title: "Perfect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Perfect Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/157859/Perfect/" page_type: "product" language: "en" --- # Perfect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Perfect ## What is Perfect? Our cutting edge technology allows agencies of all size to increase productivity and patient outcomes while saving time and money. Our suite of solutions offer some of the following, electronic visit verification, daily insurance eligibility checks, direct insurance billing, friendly mobile app, customizable notes, and much more! We take pride in offering all of these features at one set price based on each clients census. Click on the link provided to watch a few videos and see for yourself! ## What is Perfect used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Hospice](https://www.capterra.com/hospice-software/) Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 74% Neutral 15% Negative 11% Starting price $599 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Perfect?[Manage this product listing](https://www.g2.com/products/healthstream-quality-manager/claim_requests/new?auto=true) ## Perfect Overview Updated September 2026 AI summary Perfect offers home health care and hospice organizations a solution for managing billing, care plans, compliance, and scheduling across web and mobile platforms. Supporting businesses of all sizes, it features tools for patient records, claims, and workflow management, along with options like electronic signatures, time tracking by client, and HIPAA compliance to address varied operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Perfect 3.9 (74) VS. [4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/) Starting Price $599 Per Month Starting Price $65 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (74) Ease Of Use 4.8 (166) Value For Money 4.2 (57) Value For Money 4.7 (109) Customer Service 4.2 (66) Customer Service 4.7 (138) ## Perfect alternatives [3.8 (14)](https://www.capterra.com/p/161824/Footprints-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 64% of reviewers rated it above 4 stars [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) [4.1 (143)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) ## FAQs about Perfect Overview ### Which roles and teams benefit most from Perfect? Perfect is most used by rehabilitation clinicians, office administrators, and care leaders who need to manage patient documentation, scheduling, and billing in one workflow. Physical and occupational therapy teams use it to track treatment plans, while billing staff and executives rely on it for reimbursement oversight, operational visibility, and practice coordination. Answer based on 74 reviews Overview ### What company size and specific industries is Perfect built for? Perfect is designed for home health agencies of all sizes, from small providers to larger organizations. It is built for the home health sector and supports agencies that want to improve patient outcomes, raise productivity, and reduce time and cost in daily operations. Features and Usability ### What are the key features of Perfect? Perfect includes core home health features such as patient records management, charting, care plan management, calendar-based scheduling, and billing and claims management. Reviewers also highlight differentiators like customizable dashboards and reports, mobile charting with electronic signatures, and chat or messaging for team communication across clinical and administrative workflows. Answer based on 44 reviews Limitations ### Does Perfect have bugs or performance issues? Perfect shows recurring stability and performance problems that many users say affect daily work. Common complaints include glitches, crashes, slow loading, app issues, and errors during charting or reporting, especially for mobile and Android use. Customer support often responds and helps with fixes, but some teams still find disruptions frequent enough to impact productivity. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Perfect? Perfect offers in-person training, live online sessions, webinars, and documentation. Many clinicians describe it as easy to learn once guided, while less tech-savvy staff and some therapists need more time, especially with forms and specialty workflows. Reviewers also note that onboarding depends heavily on whether supervisors provide consistent training. Answer based on 10 reviews Getting Started and Support ### What customer support options does Perfect offer, and how do users rate the experience? Perfect offers email/help desk, phone support, a 24/7 live representative, and chat. Users often describe support as friendly, accessible, and patient, with quick answers or callbacks and timely issue resolution. Some reviewers report slower follow-up, limited weekend help, and unresolved software problems despite courteous staff. Answer based on 26 reviews Features and Usability ### How easy is Perfect to use? Perfect gives many home health teams quick access to charts, schedules, dashboards, and fax tools from one place. Many users find navigation fairly easy after setup, especially on desktop and mobile together, but some clinicians say the interface feels cluttered, certain tasks stay manual, and occasional slow loading hurts day-to-day usability. Answer based on 44 reviews Features and Usability ### How well does Perfect manage patient information? Perfect keeps patient charts, schedules, diagnoses, and attachments accessible in one system for home health staff. Many clinicians and office teams like the organized patient view, mobile chart access, and communication between disciplines, but some users report extra steps for edits, weak medication updates on the app, and limited carryover of clinical details. Answer based on 24 reviews Features and Usability ### How well does Perfect handle clinical documentation? Perfect supports daily notes, care plans, calendars, and document sharing in a way many home health teams find efficient. Clinicians often like note visibility, customizable forms, and simple visit tracking, but some documentation workflows remain manual, carryover between notes can be limited, and glitches or template issues create extra work for therapy staff. Answer based on 22 reviews ## Features AI summary Based on 708 Home Health Care reviews Capterra data shows that buyers of home health care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) Perfect supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate caregiver visits, protect sensitive patient information, and manage individualized care plans more effectively, allowing teams to deliver consistent care and stay organized across daily operations. Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Care Plan Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Claims Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Electronic Signature 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Perfect 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medication History: Access to patient medication history data - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Real-Time Data: Receive data and information in real time - Records Management: Ability to record, store, update, and retrieve information - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Time Tracking by Client: Track time worked per client - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (74) 3.9 Based on 74 reviews ## Pricing Value for money 4.2 (57) Free Trial Basic $599.00 Per Month Value for money 4.2 (57) 4.2 Based on 57 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (66) 4.2 Based on 66 reviews ## User reviews Overall rating 3.9 Based on 74 reviews Filter by rating 5(24) 4(31) 3(11) 2(6) 1(2) Mentioned topic Sorted by most recent AM Alexandre M. Doctor Higher Education ### "Good solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 6, 2022 This app made the management of the health data of família very reliablez Pros The Perfect app allow you to manage the health schedules, billing and some medical information. It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies Cons Sometime I notice some bug in the app. It is just a small thing. Switched from [Trella](https://www.capterra.com/p/229077/Trella-Health/) [Intelligent Medical Software](https://www.capterra.com/p/242487/Intelligent-Medical-Software/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richelle S. PT Hospital & Health Care ### "Patient documentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 28, 2020 Perfect is a good quality documentation resource for patient care to use in interdisciplinary systems Pros This software allows the user to enter in all documentation that he or she wants to enter without having to follow a form. Cons Inability to carryover information from consecutive note to next without cutting and pasting material from previous document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Maureen L. CEO/Administrator Hospital & Health Care ### "Elsmar Home Health Care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2019 The transition of Oasis C2 to OASIS D has caused us a little delay with some of our POC info not transmitted to the 485. Pros Very easy to use. And also love the reports Cons Customer support is at time not timely with problem solving, causing us to make call back s to resolve the issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mark J. President/CEO Hospital & Health Care ### "Customer Service Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2019 Initially when I purchased my agency I was not happy with the software because I didn't know it's capabilities. This was impart because the software was not being utilized to it's fullest potential. After being thoroughly trained by our rep on all of the features within the software and adding additional features, I've been able to increase my operational efficiency immensely. Additionally, I've been able to reduce my staff and bring my billing in-house. Pros The flexibility and versatility of the software to meet evolving demands of the business. Additionally, the willingness of the customer support team to provide timely support. Cons Particularly how the software is consistently adapting to the forever changing environment of home healthcare to ensure compliance's are being met and agencies are positioned for success. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nathalie P. Physical Therapist Hospital & Health Care ### "Lacking, as far as PT is concerned" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 February 23, 2019 It's works esp if you have lots of notes to do, but it's not perfect in my opinion if you want easy but comprehensive documentation. Pros Most everything is in one page, no tabs to click open to get to different parts of the chart. It doesn't ask for much information, if you don't wanna be bothered with that, I guess. Cons MMT and ROM values don't populate (in case most values are the same), you have to put in everything one by one. Only option to skip a part is if you want to refer the UE to OT (what if there's no OT service but there's no problem with the UE? you still have to tick 5/5 for each little box...no N/A option to skip all that and still have the UE covered). I've used a different software that populates the values for each major joint in case they're all the same. Saves time! DC Summary does not populate Initial Eval results...so you have to re-enter Initial Eval results then enter your DC status results. That other software I used enters the Initial Eval results right next to the DC status that you have to fill out so it's so easy to compare progress, no need to dig and find the initial eval again. I have a long list of other things but this box limits what I can write. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Financial Controller Hospital & Health Care ### "Save your money" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 November 28, 2018 Overall, I wouldn't really recommend Perfect. Tech support is nice, but ineffective. It is too expensive for the loss in productivity caused by the lagging and counter-intuitive processes required to chart correctly. Pros The best thing about this software was the option for a mobile app that allows clinicians and patients to electronically sign route sheets. I also initially liked the idea of customizable reports to track documentation and approvals. However, after using the product, the mobile app is riddled with glitches, is difficult to use, and signatures usually do not come out correctly (if a patient has wiggly hands, the signature will not stick). The reports are also not as customizable as we had initially hoped for (limited filters, having to run multiple reports in order to achieve a singular goal, inaccurate numbers and charts overlooked). Cons The software is very slow and full of glitches. It often crashes, or takes so long to load that it just freezes up. Tech support does try to address the issues as they come, but a lot of complaints result in the usual 'user error' and nothing is resolved. Route sheets do print with notes upon invoicing, but they are often split between pages. A correction on this is a special request and will actually cost customers money. The software is also very difficult for clinicians to navigate, as it is not the most intuitive product on the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Michelle G. care coordinator Medical Practice ### "Perfect" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 13, 2018 I can call their customer support for questions. There are alot of glitches. At times there are glitches the whole day and interrupts my work Pros Its easy to use. The calendar feature is easy to use and can see the scheduled visits Cons At times there are glitches, there are errors and it is slow to load at times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lydia D. Community caseworker Health, Wellness and Fitness ### "Meridian" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 10, 2018 My overall experience has been very positive. Pros I like the fact that there's a lot of information on the home page that you can just click on to view more in depth. Cons When you type in a name in the search sometimes it does its own thing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Sharon O. Office Manager HH Hospital & Health Care ### "User-friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2018 Pros User-friendly, easy to navigate. Easy to understand and learn. Cons too many steps to add/edit information about patient when it can be edited directly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alicia R. Dpcs Hospital & Health Care ### "Noteefied perfect hh data system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 User friendly and cost effective w current rate and customer service friendly and accommodating. Some upgrades from time to time needed since new final CoPs changes otherwise satisfied. Just slow with request for revisions. Pros User friendlyand offers training support for staff and new upgrades. Cons Too slow in pulling data when toggling from one patient to another . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157859/Perfect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.