# Page 3 | Perfect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Perfect the right Home Health Care solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157859/Perfect/reviews --- Perfect 3.9 (74) [View alternatives](https://www.capterra.com/p/157859/Perfect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Perfect ## Showing most helpful reviews Showing 51-74 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicole M. Director of Project Implementation Hospital & Health Care Used the software for: Less than 6 months ### "Used Perfect in a QA capacity." May 29, 2018 2.0 None Pros Relatively user friendly, easy to learn, easy to read color contrasts, easy to enter diagnosis codes. Cons Too much going back and forth. You should be able to access documentation, OASIS items, 485, etc., all at once ie keeping windows open and not have to go back and forth. Review Source Response from Note-e-fied May 31, 2018 Hi Nicole, Thank you for your review! If you have some free time please reach out to our training and support team. You are absolutely able to open up multiple windows(Oasis, 485/Care Plan, Clinical documentation, Ect) at the same time. We would love to train you how to do so. GB Greg B. Physical therapist Hospital & Health Care Used the software for: 1-2 years ### "Perfect review" October 8, 2018 4.0 Satisfied Pros The daily notes are easy to document on when you are seeing the patient Cons Oasis forms are some times disorganized and then the computer will kick me off the program Review Source RB RUPERT B. MANAGER Health, Wellness and Fitness Used the software for: 1-2 years ### "STILL WORK IN PROGRESS. STAFF ARE VERY COURTEOUS AND HELPFUL." September 26, 2017 3.0 Pros USER FRIENDLY. GREAT FOR AGENCIES THAT MANAGE A LOT OF MEDICARE PATIENTS. COMPANY IS VERY ACCOMMODATING TO MEET CLIENT'S NEEDS OR DEMANDS. Review Source BC Brenda C. Intake Hospital & Health Care Used the software for: 1-2 years ### "Great software! " September 28, 2018 5.0 Pros Easy to use Easy access to patients charts Cons You can’t see who made the last edit on anything Review Source LD Lydia D. Community caseworker Health, Wellness and Fitness Used the software for: 6-12 months ### "Meridian" October 10, 2018 5.0 My overall experience has been very positive. Pros I like the fact that there's a lot of information on the home page that you can just click on to view more in depth. Cons When you type in a name in the search sometimes it does its own thing. Review Source WP William P. Trouble shooter Hospital & Health Care Used the software for: Less than 6 months ### "Poor, issues; billing, Q&A, recocilations, techs are untrained and unaware. Software is Not ready." July 22, 2017 1.0 Learned a valuable lesson don't use somthing just beCuse ita alottle less expensive amd comes in a nice package. We will no llonger be using thia product. Its cost us ao much time and lost productivity. Pros None that I can think off hand. This software and its company are not ready to for the public to use. Cons There is just to much to list. Nothing really functions as it should, the company is extremely slow in fixes, they want us to fix things 1 file at at time, thats impossible to do when we see +100 patients a day. Please be warned this product is not ready for the you to use.. Review Source AM Alexandre M. Doctor Higher Education Used the software for: Less than 6 months ### "Good solution" May 6, 2022 5.0 This app made the management of the health data of família very reliablez Pros The Perfect app allow you to manage the health schedules, billing and some medical information. It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies Cons Sometime I notice some bug in the app. It is just a small thing. Review Source BH Brittany H. Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "PT" October 2, 2018 4.0 Pros Concise information asked in PT notes. Cons Hard to navigate App never worked well Unable to write a lot in provided Review Source DA Dandino A. Registered Nurse Hospital & Health Care Used the software for: Less than 6 months ### "Perfect" September 28, 2018 5.0 Pros I like all the features and capabilities of this system. It provides all the essential elements for a home health company. Customer service is well valued by the company, addresses all issues and very much flexible in terms of incorporating user's ideas to fit the agency's requirements. Cons The layout. It's okay for me because I consider myself as tech savvy but for some who are not, they prefer to have a simpler layout in terms of visuals. Review Source MP Medacel P. Intake Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "very good customer support team" June 6, 2018 3.0 Pros much detailed, more compliant with Medicare rules and great customer support always available and they are so friendly Cons too manual, like when clicking on documents there is still separate button to download it. When adding information it doesn't automatically updates you have to refresh it all the time. The list in the home page there is a different refresh button it doesn't automatically updates once orders or FTFs are done. Review Source AR Alicia R. DPCS/Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Good experiences from Customer support and very respectful." September 22, 2017 5.0 Lower rates and able to design some aspect of the system based on our company's needs. Pros Able to design your forms if you wanted and flexible to your needs. Customer service is very patient to most of your request and tries to solve request. Training with staff are flexible and accommodates scheduled Cons Still in the early phase of transition, still needing a lot of revisions. Some features are still not imbedded on the system. Review Source HF Hannah F. Patient Care Coordinator Used the software for: Less than 6 months ### "It's a really good EMR system. I like the overall features" June 1, 2018 4.0 Pros I like the fax feature, the main dashboard, and the reports section the most. The fax feature, you can attach to the patient's chart which is good. The main dashboard contains a lot of info at a glance. There's a lot of customizable reports. Cons It glitches sometimes, the app isn't that great and it doesn't capture the whole website. There are some technical stuff on the website that could use more help. Review Source SK Sharon K. Occupational therapist Hospital & Health Care Used the software for: Less than 6 months ### "User friendly" October 9, 2018 4.0 Pros Simple, pretty easy to learn on your own, easy to find what you’re looking for. Not cluttered with too many tabs and links. Cons I don’t like how you can’t save the verify visit section and submit it later. You must enter everything perfectly before submitting it on the spot. Sometimes I want to just save the signature and vitals and enter the time later, but I can’t do that. Review Source JM Janine M. Case Manager Hospital & Health Care Used the software for: Less than 6 months ### "User friendly," June 12, 2018 4.0 QA features are incredibly easy. Pros The customer support is highly motivated to answer all our questions and concerns. They answer calls quickly or calls us back right away after leaving a voicemail. Most of our concerns are resolved in a timely manner. Cons There a few glitches that the software has and it is brought to customer support's attention with a follow up thereafter. Review Source JC Jessica C. Intake Coordinator Used the software for: Less than 6 months ### "Perfect has been really easy to use, customer service is always here to help when we need!" May 29, 2018 5.0 Pros I like the main menu screen, how it shows the admissions, roc, and recerts at the top. And how you can view the notes orders, and plan of care and see how many are in progress or need to be worked on. Its really helpful! Cons Sometimes I feel that the website is a little slow, but noticed it has improved since we've been using it for a while now Review Source JA June A. OTR Used the software for: 6-12 months ### "It's generally very user-friendly and very easy to use. I like that it's easy to navigate." June 1, 2018 4.0 Pros I like that it's very user-friendly once you're able to log in. The features are pretty easy to navigate. Cons Some features are redundant and most of the time, it takes so long and so slow to log in. Logging in is so frustrating because it takes too long especially when using internet explorer. It logs in faster with google chrome. Review Source BB Beth B. Physical Therapist Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Home Health" September 28, 2018 5.0 I had a very good exerperience with program. My learning curve had to do with my supervisor not giving me the training. Pros It was very user friendly. And access overview Cons As my situation i got no training from the supervisor. Took me a little bit to get used to it but was really easy. As a Therapist some of my assessment options were not there. Review Source JF Joana F. Assistant Director of Nursing Used the software for: Less than 6 months ### "user friendly. " June 6, 2018 4.0 easy access with patient's charts Pros Has most of information that you needed in one screen. Support team are very nice and friendly. Software is very flexible depending on the needs of each agency. Cons The TAC for private insurance is a little bit confusing. This software is not working with Mozilla. Review Source RO Robert O. Home Care Coder Used the software for: Less than 6 months ### "Perfect could be perfect but not yet." June 1, 2018 4.0 Makes my work fairly convenient. Pros It's fairly easy to use; love the oasis export feature; value for your money, you get what you pay for. Cons navigation through different areas needs improvement; looks too cluttered; a lot of areas are redundant and needs updating. Review Source AR Amy R. Assistant Admin Hospital & Health Care Used the software for: Less than 6 months ### "Perfect" September 28, 2018 5.0 Pros Customization with the IT team and the customer service. Cons Our employees that aren't the most tech savvy have been having a harder time learning how to use it. Review Source JS Julie S. OTR Hospital & Health Care Used the software for: Less than 6 months ### "Perfect, compact and convenient " October 5, 2018 5.0 Satisfied Pros Ease of use, good support system. Would recommend Cons No complaints this far. Will update as I use Review Source MP MARIZA P. ADMINISTRATOR Hospital & Health Care Used the software for: Less than 6 months ### "ADMINISTRATOR" October 5, 2018 4.0 still learning Pros conditions of participation , care planning Cons dashboard has traffic, too much info as you open Review Source JB Julie B. Coder Hospital & Health Care Used the software for: Less than 6 months ### "Good function" September 29, 2018 4.0 Pros The features are great and offer a lot of flexibility. Cons Getting around can be difficult at times as well as making changes in some of the areas. Review Source MP Micah P. Occupational Therapist Used the software for: Less than 6 months ### "Easy to use" June 1, 2018 3.0 Pros Perfect is easy to use and quick to learn. It's handy being able to see every other team member's notes all in the same place. Cons Mobile version is very limited and not practical to use compared to the website. I mainly only use Perfect on my laptop at home rather than out in the field. Review Source Similar Products Featured